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Recent guest reviews

the furniture was old and in bad shape and DIRTY WITH BED BUGS!

Check in was relatively painless. They don't mind a cash deposit, for a cash return in the morning.

Great value, location and service!

Priced well, but now I understand why. Run down, needs some major TLC. Felt ok sleeping for the night, but that's about it.

Filthy

Good location, but property is run-down and not clean. Check-in was courteous, but I was not offered a receipt. Too noisy at night.

Was at a great price in a central location what more can you ask for

location i liked, the lady tried to steal my deposit and refused togive it to me sighting some paperwork or clerical error on their part. Complete rubbish

Room smelled like smoke even though a Non smoking room. Only one set of towels and they didn’t have any in the office. The price was low but would not stay here again.

Totally horrible experience. Cannot sleep so scary environment, dirty and never seen hotel like that in my life

Considering it was last minute I couldn't believe the low price and thought it would be a dump. I was wrong. Nice part of town and the room was clean. Staff was friendly and helpful when I left my keys in room at 2am. Way better than I had thought it would be!

Free parking and price and location, friendly staff

The worst hotel in SF, parking with homeless working on trash bin and passing possible decease to the elevator door, staff are the most incompetent i ever seen in any hotel asking for cash deposit and copy of CC vs running hold through terminal like any other hotel, the worst is the location which is on the highway 101 (Van Ness) sucking air pollution and noise directly into your room (window are single panel with thin walls and doors). Pay more and get a better hotel!

Good location staff helpful easy in and out free parking 25 min from airport

SHABBY bedding, interior is outdated, the elevator was non- operable, front - desk staff was NOT friendly AT all. It was a NO- brainer to book through ORBITZ app. To avoid " haggling" over price with the front desk Man who never showed a friendly side!

I initially booked a stay through the Orbitz app.and was excited to stay in San Francisco. The check in was terrible .The front desk reception was "Siberian Weather COLD!" The Man made no acknowledgement of my coming in, was bluntly rude when I would ask him any kind of question of what is the best rate / besides what was offered. I initially couldn't get a GREAT rate so I booked directly through ORBITZ. The check- in Man- didn't have a NAME TAG to address him/ never had him introduce himself. I had a migraine headache- and had to PAUSE because of the nausea I was feeling at the time..I came back to book- ONLY because ORBITZ offered me the great service to book with my tax return card ONLINE .I didn't have to haggle with the Man with no name/ customer service courtesy!

Van Ness Avenue San Francisco CA

Room options

Family Suite, Multiple Beds

1 King Bed and 2 Queen Beds | Sleeps 6

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Inn on Broadway

Everyone (23) Couples (4) Family (6)
1
Everyone

the furniture was old and in bad shape and DIRTY WITH BED BUGS!

By on Apr 8, 2022

5
Everyone

Check in was relatively painless. They don't mind a cash deposit, for a cash return in the morning.

By on Mar 28, 2022

5
Partner Couples

Great value, location and service!

By on Oct 12, 2021

3
Family

Priced well, but now I understand why. Run down, needs some major TLC. Felt ok sleeping for the night, but that's about it.

By on Aug 6, 2021

1
Partner Couples

Filthy

By on Apr 24, 2021

3
Everyone

Good location, but property is run-down and not clean. Check-in was courteous, but I was not offered a receipt. Too noisy at night.

By on Apr 17, 2021

3
Everyone

Was at a great price in a central location what more can you ask for

By on Dec 20, 2020

1
Everyone

location i liked, the lady tried to steal my deposit and refused togive it to me sighting some paperwork or clerical error on their part. Complete rubbish

By , from new york on Nov 27, 2020

2
Family

Room smelled like smoke even though a Non smoking room. Only one set of towels and they didn’t have any in the office. The price was low but would not stay here again.

By , from Los Angeles on Aug 16, 2020

1
Friends

Totally horrible experience. Cannot sleep so scary environment, dirty and never seen hotel like that in my life

By , from Camarillo, CA on Jul 6, 2020

Review comment responded on Jul 10, 2020

Cece, sorry we didn't meet your expectations and you felt like you couldn't sleep. We do our best to make sure our environment is safe and clean, Thank you for sharing.

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