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Greenwich Inn

2.0 out of 5.0

Recent guest reviews

Surprisingly well renovated, from the outside the building looked very random at all levels but the room was very spacious and clean. Bathroom was brand new and good quality sanitaries and tiling. The beds, linen and mattress were so comfortable that i had one of the best sleeps ever. Location was good, close to many Fine Arts Pavilion and many other places. It had free parking space which very appreciated in a city like SF.

Other things that don't work: - the phone - the alarm clock was not re-set so kept ringing at 3am. - no coffee pot - paper in bathroom had been discarded prior to our check-in Also: I wanted to share this photo of the bathroom and also say that the customer service is still horrible. There was considerable noise and upon being woken up from sleep, and looking outside the window, there was the person who checked us in at the front desk, on with a group of his friends chatting away outside at 2am! This is unconscionable. The management here take advantage, because the room rates are cheap for the city, so don't care whether you get sleep or not. Disrespectful, unhelpful, and unaware of how to treat guests.

Rooms were good size, clean and had all facilities you would need including coffee machine and a fridge. Mini market across the road if need, plenty of shops and restaurants within 5 minute walk and easy to get a Uber from to the piers for less than $10. Because of the location, there were intermittent noise issues but nothing to worry about. The one occasion we used Reception staff was upon checking in and they weren't the most happiest of folk, think we took him away from Netflix on his computer. They did the job but he wasn't the most interested.... need to remember that some folk have travelled a long way for a holiday and this is the first moment of truth.... SMILE!!

Pretty much does what it says on the tin, decent beds with good size rooms. Bit of noise from the construction site across the road. But all in all a good place at a decent rate! Location is great and there's plenty of good places to eat around the inn

If you're looking to save some money on your hotel stay while in San Francisco this is an excellent choice in this expensive city. Parking is also included in rate. Room have just been remodeled so everything is brand new and clean. Bed and pillows were very comfortable (on the soft side). Shower was nice and big with a rain head. Sink was separate from the shower/toilet so one can get ready while another is showering. Lots of space to put suitcases and hang clothes. Mini fridge in the unit. Basically everything you need for a short stay. We were on the second floor and room was always quite during our 1 night stay. Parking lot seems small, but we always saw a space available during our stay. Free parking is also nice, since most hotels in SF charges for it. I love the area this hotel is located in, The Marina. It's close to so many of my favorite places in SF...Crissy Field, Palace of Fine Arts, Golden Gate Bridge, Ghirardelli Square, Fisherman's Wharf and lots of places to walk or ride a bike along the waterfront. There are also restaurants and shops within walking distance and a connivence store on the corner. I travel to SF about once a year, I would definitely look into staying here again on another visit.

Our room was on the ground floor. There is a convenient store across the street. Food, shoppings, Fisherman Wharf nearby. There are power points at almost every corner of our rooms, which is great as we all needed to charge our phones everyday. And there are USB outlets and even cables for some of the more common models! I am impressed =)

Be prepared that there is no elevator in this 2 story motel. I use a walker and there were no rooms available on the main level. My husband had to carry my walker up a steep set of stairs for me. The plus side to this location is 1 block to the famous Mel's diner. We just wanted a clean room for one night before our cruise the next AM.

The room was great but don't stay here unless you want to deal with the awful staff. Upon arrival my friend used the vending machine and it ate her money so we asked the man when checking in...his response was to laugh and say he thinks it's broken. Then I was charged twice for my room so I called and was told I'd have to speak to the manager. I've called multiple times a day for a week straight (at the times the man tells me the manager will be there) and each time I get the response that he'll be there that night or the next morning, and "I'll let him know you called". It's unfortunate that they've hired incompetent staff because otherwise the hotel would have been great.

Good hotel, really good bed. Hotel is doing work to renew it. Parking is a little small and you are close to the road, so expect to be wake up early. But if are visiting San Francisco it might not be a bad thing. Reception is a little awkward when the hotel is doing the work, its in a room, so you are not sure if its a reception or if its someone room.

The rooms are brand new and a/c was working very well Bathroom is good in size and shower pressure if strong Price is quite high for a motel but in San Francisco everything is expensive Walking distance to a lot of restaurants wine bars and a great diner around the corner Cleaning staff was quite good

3201 Steiner St San Francisco CA

Hotel highlights

  • Close to Palace of Fine Arts and Lombard Street
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Cow Hollow, Greenwich Inn is within a mile (2 km) of popular sights such as Palace of Fine Arts and Lombard Street. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and free newspapers in the lobby. Pier 39 and University of San Francisco are also nearby.


All 32 air-conditioned rooms provide coffee makers and phones. Guests can expect free WiFi and TVs with cable channels. Free toiletries are also standard.

Property features

Greenwich Inn features free WiFi in public areas and free newspapers. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.

Room options

Premium Room

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 226 reviews