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Greenwich Inn

2.0 out of 5.0

Recent guest reviews

This is top value place in the Marine district in SF. The rooms are real clean, lots of stuff to do around here. I'll be back next in SF. Free parking, the place is great. The TV is really new and big too.

You cannot beat the price or the location. The customer service was great very accommodating to all our needs from checking in and holding our luggage. The clerk have plenty suggestions on places to eat and how to use the bus system.

My husband and I stayed here for two nights. We were lucky enough to have a parking spot right in front of our room (make sure to arrive around check-out time, you'll be more likely to find a free parking spot). Check-in was ok, although they overcharged us. They promised to refund us but it has still not happened (even after a couple of e-mails, which they love to ignore). We've filled out a dispute form, I'm pretty sure Mastercard will take care of it. The room was ok. Don't expect a good night's sleep though - we even thought our window was open during the night (which it wasn't) because there was so much noise. No (acoustic) insulation whatsoever. The bed was comfy, but the bathroom was really tiny and the shower was bad, there was almost no water pressure. When we wanted to check out the guy at the reception desk was eating some yoghurt while staring at the screen of his phone. Not once did he look up. I guess the cartoons were more entertaining than the two guests waiting to be helped. Talking to him didn't seem to help to get his attention. After a while we just started laughing out loud because it was so absurd, and then... all of a sudden, he seemed to acknowledge our presence. Very amateurish management. Value for money? Not really.

Rooms overall clean, however one of our pillows had clearly visible mold. Nice location, lots of restaurants around. Wifi passcode didn‘t work which we found out after reception was closed. Room has no table, no refridgerator and is quite small, but functional. Overall worth considering fair prices.

We stayed two nights at Greenwich Inn in November. Here are the pros and cons in summary. Pros: - A decent location with limited public transportation. Then again, SF does not have a very good one compared to many other big cities. - Nice local restaurants close-by. It's enjoyable as you're not surrounded by a massive number of tourists, you are one of the locals.... - Rooms have been renovated, although there are differences between rooms. Saw that as I was chasing down a cleaning lady to clean our room (was undone at 4pm) and I could peek into another room while talking to her. - Free parking - a big benefit in SF, where parking easily costs 30 usd/day, minimum. Cons: - We stayed in room 106. Although it has new furniture and amenities it was not completely finished: the night stand(s) were missing (no place to put your cell phone/alarm), also a wardrobe (no place to put your clothes other than the office desk chair), the bathroom shower missed a curtain/shower wall. The bathroom itself was huge with a toilet and a shower head, that's all. Looked odd. - The walls between rooms are paper thin. You hear everything: walking, talking, opening/closing doors. If you're a light sleeper can have an issue with that. - The breakfast is almost non-existent, if that's something you'd like to have. Toast with butter, corn flakes and if you're lucky, coffee and juice. We were not lucky. - Two days later my husband had a couple of red spots in his body. Anyone who travels understands what that means. Although linens may be new, the mattresses aren't. Depending on the level of your risk taking, this is an alternative. As we don't want to bring these little fellows back home with us, will not stay here another time.

Stayed here for 3 nights, the room and location was great. The room was clean and comfortable. It had a nice clean shower. The lighting around the sink makes your skin glow! Amenities included: hair dryer, basic coffee making facilities, iron + board, ice (outside) wifi worked well. It’s a bit further from the city but if you have a hired car it will be easy to get to places. Otherwise it’s about a 2 min walk to chestnut street which has a few shops and eateries. The only downside was it was really noisy, we could hear all our neighbouring guest. The room upstairs were leaving and coming back at early hours and the spoke so loudly, at one point I’m certain they stood right outside our door and had a deep and meaningful conversation. He last night we had a very large family, their kids kept a running around the parking lot and slamming on their doors. They would go inside and repeat. Then at about 10pm the whole family came out and we’re all speaking really loudly before leaving in their car.

We stayed here for three nights, and then again for two nights two weeks later (the second visit was unplanned). The room has all the amenities you need and the bed is comfortable. The rooms were quiet. We didn't have the breakfast - it's standing room only in the small reception area, and it looked very depressing. We opted for a coffee shop breakfast instead. There are lots of restaurants nearby. Public transport options aren't great, but that's the city as a whole. It was easy and cheap to get an uber any time of day. The free wifi in the hotel worked well. The main advantage for us was the free parking. It is first come, first serve, so there is no guarantee of a space, but I'd say there are probably 12 spaces. We managed to get a space on both of our stays without much problem.

This place was great for the money and perfect location for lots of tourist attractions. The staff is very friendly. Rooms are modern and updated and very clean. Lots of restaurants and bars in the area. Very close to a bike rental shop and not far from the piers.

We pre-paid for our 3 night stay at Greenwich Inn through Expedia. When we got there, we went through what I thought was ‘usual’ credit card security stuff. It turned out we were being charged AGAIN! When I realised what had happened I told the manager we’d already paid to which he replied, aggressively and rudely, that we hadn’t. I told him we had and he, again (and again aggressively), told me we hadn’t – he was very adamant he was right. I showed our booking confirmation from Expedia which he looked at and then went away to ‘check’. He came back to say we had pre-paid after all (!) and that he’d refund us; which he duly did. On our departure day, we left the hotel at 07:45; before the office opened. Yet the manager debited our card AGAIN (several hundred pounds) AFTER we had left!!! It was only once we arrived back in the UK that we found out. A mistake? Doubtful; he must have, somehow, kept our card details in order to do that! Make of that what you will! We have since been advised by our bank to get a new card issued. I have to add here that Expedia were excellent in sorting it out. They did manage to contact the hotel to be told the reservation confirmation department (or something like that) weren’t available at the time – reservation ‘department’?? I saw three people there! Unless they have a big backroom staff somewhere!!! Anyway, it was Expedia who refunded the unauthorised debit due, in the main, to the treatment we’d received and the very dubious actions regarding our account. So, for anyone intending to stay here… be warned!!! Oh, and it’s a motel, albeit with spotless rooms, and there aren’t any safes, either.

Stayed here for 3 nights whilst visiting San Francisco . Great location everything within walking distance. Rooms lovely they have just been re furbished with everything you need coffee facilities/iron/hairdryer etc . Continental breakfast available in reception which you can take back to your room.Free parking but spaces are limited. Reasonably priced for San Francisco would recommend.

3201 Steiner St San Francisco CA

Hotel highlights

  • Close to Palace of Fine Arts and Lombard Street
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Cow Hollow, Greenwich Inn is within a mile (2 km) of popular sights such as Palace of Fine Arts and Lombard Street. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and free newspapers in the lobby. Pier 39 and University of San Francisco are also nearby.


All 32 air-conditioned rooms provide coffee makers and phones. Guests can expect free WiFi and TVs with cable channels. Free toiletries are also standard.

Property features

Greenwich Inn features free WiFi in public areas and free newspapers. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.

Room options

Premium Room

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 252 reviews