The price for parking is outrageous! Late at night after 10pm the back doors are closed off. That’s very inconvenient considering the parking lot is in the rear. You have to walk around to the sides or front of the hotel to access. Makes it very inconvenient, especially when it’s raining very hard.
Great
My room wasn’t in top tier . The couch in the living room was half way pushed in messed up sheets , hard to push fix , had to calm for somebody to push it in I had no time to have them to come reclean the entire thing as I had my kids already inside . There were brown drippings on the wall in the restroom, underneath the bed were items from a previous guest a hair type and old napkins. On the last day there ( I was there from Friday to Sunday ) I was threatened a clean up fee and spoken to very rudely on the phone by front desk agent names jeff .. telling I should take the trash that’s in my room Ti my house , a hotel is a place to sleep not party , doesn’t matter if I signed a waiver or not it’s not accepted . Called my kids ghetto while other remarks and called the cops on my family and I for his unprofessionalism . Police and my husband and I spoke . We were all on the same page but the treatment we experienced isn’t acceptable !! My ghetto kids. ?!?
Everything was fine. Pool was closed but that is to be expected.
Evrything was good just i havnt got my deposit back yet.
Excellent hotel! Friendly staff! The only thing negative was during breakfast they served the same thing for 4 days straight.
Very clean and friendly
The lobby was dirty there was garbage bags outside the room there was a lot of noise in the room next door when we complained to the front desk to tell if they were doing construction the front desk but it it does not seem to care about it because they were under construction and said he needed to do the work talk to the lady in the front office she didn't seem to care about either some of the unsatisfied with this
the room is very comfortable, quiet.
Parking too expensive.
The staff was very friendly particularly the lady with blonde hair cant remember her name. Very good customer service skills.
Great place to stay in San Francisco and caring staff.
Located in The East Side, Embassy Suites San Francisco Airport - South San Francisco is 9.4 mi (15.2 km) from Oracle Park and 10.1 mi (16.2 km) from San Francisco Museum of Modern Art. This 312-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and an indoor pool.
Free buffet breakfast is offered on weekends. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.
26-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Balconies or patios, MP3 docks, and sofa beds are also available.
At Embassy Suites San Francisco Airport - South San Francisco, guests have access to an indoor pool, free WiFi in public areas, and a business center. If you drive, self parking is USD 37.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.
The price for parking is outrageous! Late at night after 10pm the back doors are closed off. That’s very inconvenient considering the parking lot is in the rear. You have to walk around to the sides or front of the hotel to access. Makes it very inconvenient, especially when it’s raining very hard.
Great
Thank you for your feedback.
My room wasn’t in top tier . The couch in the living room was half way pushed in messed up sheets , hard to push fix , had to calm for somebody to push it in I had no time to have them to come reclean the entire thing as I had my kids already inside . There were brown drippings on the wall in the restroom, underneath the bed were items from a previous guest a hair type and old napkins. On the last day there ( I was there from Friday to Sunday ) I was threatened a clean up fee and spoken to very rudely on the phone by front desk agent names jeff .. telling I should take the trash that’s in my room Ti my house , a hotel is a place to sleep not party , doesn’t matter if I signed a waiver or not it’s not accepted . Called my kids ghetto while other remarks and called the cops on my family and I for his unprofessionalism . Police and my husband and I spoke . We were all on the same page but the treatment we experienced isn’t acceptable !! My ghetto kids. ?!?
Everything was fine. Pool was closed but that is to be expected.
Evrything was good just i havnt got my deposit back yet.
Excellent hotel! Friendly staff! The only thing negative was during breakfast they served the same thing for 4 days straight.
Very clean and friendly
Thank you for sharing your feedback. We will address your concern with management.