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Embassy Suites San Francisco Airport - South San Francisco

3.5 out of 5.0
Overview Reviews Amenities & Policies
250 Gateway Blvd, South San Francisco, CA
1-844-663-2269
3.3
out of 5
Average Guest Review
See all 107 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Very nice and great service. The place was super clean

Room was dirty and aging. Fruit Flies in the room. Air vents had mold and lots of dust on them.

This hotel was extremely expensive. We were most disappointed with the breakfast. They ran out of food! And utensils! We were paying $300/night with taxes and parking and they couldn’t even supply people for breakfast.

They charged me a $30 parking fee, and I did not park on hotel property because all the parking spaces where full and some cars were double park. The hotel stunk. The smell was horrible. It smelled and look like a very old building and smelled like cigarettes. It smelled dirty. I let the front desk about the parking space and they did not care and still charged me for parking space.

I love the spacious room We were 5 people as a family staying at an upgrade room on 9th floor with 2 queen beds and a sleeper sofa I just wish the Starbucks opened abit later :)

The lobby and pool area is beautiful and updated. The room, however, was gross. There was hair in the bathtub, the floors looked like they hadn’t been vaccines in a long time. The sofa bed was broken and the head of it hung down lower than the feet when folded out. Not to mention the mattress that had broken springs that stayed stuck up when you try to lay on it. I was very glad we only had to stay 1 night. I wish they would have spent some of their renovation budget inside the rooms instead of ALL downstairs.

I have stayed regularly at this hotel and it's the third time in a row that my room had problems. First, the TV remote didn't work. Second time, the sink was clogged. Third time (this week) the sink and the shower drains were clogged. I'm changing hotels.

I don’t like anything staff bad service rooms are dirty

Like room layout, breakfast setup.staff were great. Phone in bedroom out of commission, sink (bar) cold water didn’t work

Surrounding vicinities was good. Parking was NOT that great as it is mostly compact and having a suv or van and even a car it was a tight squeeze.

I like the the delicious end compete breakfast you offer to your guests

I didn’t like the property was old and outdated. The vending machines were hard to find and didn’t work properly. The room smelled old and the TVs were old and the bed was uncomfortable

Gateway Blvd South San Francisco CA

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

Located in The East Side, Embassy Suites San Francisco Airport - South San Francisco is a short stroll from South San Francisco Convention Center and within a 10-minute drive of Cow Palace. This 3.5-star hotel has 312 guestrooms and offers an indoor pool, a 24-hour fitness center, and a free airport shuttle.


Dining

Free cooked-to-order breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 312 air-conditioned accommodations feature balconies or patios and afford space to spread out with living rooms. Guests can expect WiFi, wired Internet, and 26-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sofa beds, and microwaves.


Property features

At Embassy Suites San Francisco Airport - South San Francisco, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 27.00 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4
$121* Per night/room Nov 1 - Nov 2

Executive Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Suite, 2 Double Beds, Accessible (Hearing)

Full 2 | Sleeps 6

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible (Roll-in Shower)

King 1 | Sleeps 4

Guest reviews for Embassy Suites San Francisco Airport - South San Francisco

Everyone (54) Business (7) Couples (8) Family (29) Other (3) Friends (3)
5
Friends Families

Very nice and great service. The place was super clean

By on Oct 11, 2019

5
Everyone

By on Aug 23, 2019

4
Everyone

By on Aug 15, 2019

2
Families

Room was dirty and aging. Fruit Flies in the room. Air vents had mold and lots of dust on them.

By on Aug 11, 2019

3
Everyone

This hotel was extremely expensive. We were most disappointed with the breakfast. They ran out of food! And utensils! We were paying $300/night with taxes and parking and they couldn’t even supply people for breakfast.

By on Aug 8, 2019

4
Everyone

By on Aug 5, 2019

1
Families

They charged me a $30 parking fee, and I did not park on hotel property because all the parking spaces where full and some cars were double park. The hotel stunk. The smell was horrible. It smelled and look like a very old building and smelled like cigarettes. It smelled dirty. I let the front desk about the parking space and they did not care and still charged me for parking space.

By on Jul 22, 2019

5
Families

I love the spacious room We were 5 people as a family staying at an upgrade room on 9th floor with 2 queen beds and a sleeper sofa I just wish the Starbucks opened abit later :)

By on Jul 16, 2019

3
Family with small children

The lobby and pool area is beautiful and updated. The room, however, was gross. There was hair in the bathtub, the floors looked like they hadn’t been vaccines in a long time. The sofa bed was broken and the head of it hung down lower than the feet when folded out. Not to mention the mattress that had broken springs that stayed stuck up when you try to lay on it. I was very glad we only had to stay 1 night. I wish they would have spent some of their renovation budget inside the rooms instead of ALL downstairs.

By on Jul 14, 2019

2
Business Business Travelers

I have stayed regularly at this hotel and it's the third time in a row that my room had problems. First, the TV remote didn't work. Second time, the sink was clogged. Third time (this week) the sink and the shower drains were clogged. I'm changing hotels.

By , from Boston on Jul 5, 2019

Embassy Suites San Francisco Airport - South San Francisco

250 Gateway Blvd, South San Francisco, CA 94080
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