Wyndham Alltra Playa del Carmen Adults Only All Inclusive in Playa del Carmen

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Dates

May 2025

June 2025

Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Housekeeping

Explore the area

Constituyentes Number 1, Playa del Carmen, QROO, 77710

Mamitas Beach
‪2 min walk‬
Quinta Avenida
‪3 min walk‬
Playa del Carmen Main Beach
‪3 min walk‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪254 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Standard Room, 2 Double Beds

263.18 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

263.18 sq ft
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds

425.18 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

425.18 sq ft
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Ocean View

Partial ocean view
425.18 sq ft
Sleeps 3
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Partial ocean view
425.18 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

Ocean view
519.91 sq ft
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

Ocean view
1020.55 sq ft
Sleeps 4
1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Ocean view
561.67 sq ft
Sleeps 3
1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

Ocean view
1057.02 sq ft
Sleeps 4
1 King Bed

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

Mamitas Beach - 2 min walk - 0.1 miles
Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
Quinta Avenida - 3 min walk - 0.2 miles
Playa del Carmen Main Beach - 3 min walk - 0.2 miles
Playa del Carmen Maritime Terminal - 17 min walk - 0.9 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Lobby Bar - ‬1 min walk
‪Los Aguachiles - ‬2 min walk
‪La Parrilla Playa - ‬3 min walk
‪Café México - ‬1 min walk
‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
All inclusive
Spa

$390 nightly

May 27 - May 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

2 poolside bars
3 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A swim-up bar
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bella
Brasas
Off The Hook
Ventanas
Zarape

Things to do

2 outdoor pools
Full-service spa
Gym
Rooftop pool
Shopping
Steam room
Table tennis
Wine tasting room
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
Business center
Computer station
Conference center

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 floors
4 buildings
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1999
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive

Panama Jack Resorts Playa del Carmen All Inclusive Adults Only

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jun 7, 2025 start from $221.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Will I be able to park at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include prenatal massages, sports massages, body wraps, and couples treatments.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Joseph Steven

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Jose

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Muy bueno

Stayed 4 nights in Mar 2025

10/10 Excellent

NICHOLAS Scott

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this location 3 times now. It is the perfect size, the food is excellent at the restaurants and it is a very short walk to 5th Avenue. You could take part in any of the activities that they having going on all day or just relax in the sun! You really cant go wrong here.

Stayed 10 nights in Feb 2025

8/10 Good

John

Traveled with partner

Mar 8, 2025

Liked: Cleanliness, staff & service

Our room with oceanfront views was peaceful, beautiful and spectacular. The food is good, the staff is helpful. There is a quiet part of the hotel near the beach and ocean, the pool is more of a party atmosphere - so it has whatever you prefer. The registration desk was our only complaint. They lack any sense of urgency for getting you checked in. Overall, we had a wonderful stay and would consider a return.

Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort right in the middle of Playa. Staff was great. Food was good.

Stayed 3 nights in Feb 2025

10/10 Excellent

Marlene

Traveled with partner, Traveled with family

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a great place, the staff is wonderful and the food is great! The location is great for walking 5th Ave. There is very little beach is the only bad thing ... if that's your thing. Would definitely go back!

Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a blast, I at first hated that there was no smoking areas however quickly made a ton of new friends on the road “smoking area” and that really made the trip more enjoyable!

Stayed 7 nights in Feb 2025

10/10 Excellent

Ray

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location. Property is well taking care of by a fabulous team.

Stayed 5 nights in Feb 2025

10/10 Excellent

Rachel

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely spot. Good food!

Stayed 1 night in Feb 2025

8/10 Good

James

Traveled with group

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mitzi with entertainment was great! Jose did a great job getting us what we needed! Not much beach by the resort. There seemed to be up charges or several things. We did have a nice time though

Stayed 6 nights in Feb 2025

10/10 Excellent

Tawnya

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was amazing, beautiful pool area and very friendly staff

Stayed 7 nights in Feb 2025

10/10 Excellent

Garrett

Feb 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Josiah

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely immaculate experience however if you are looking for a nice beach this isn’t the place. Everything else was perfect from the minute we entered the resort!

Stayed 4 nights in Feb 2025

8/10 Good

Heather

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The dining options are not to the level of a 4 or 5 star - except Bella, their Italian restaurant, that was the best between the 3 dinner dining choices. The food & alcohol quality are not high or higher end. The bars seem to be placed where there is a spare space, not well organized - except the pool bar under the hut, that bar seemed to be the best organized and ready for the guests during the day. The pool is fun and entertaining. But not enough loungers for the sun seekers. It was a battlefield at 7am to get a lounger. The resort tells you upon check in that there is no lounger reserving allowed, but no one enforces this "rule" , so loungers are left unattended with towels and a personal item perhaps, until 11 or noon. We witnessed several upset guests in regards to the lack of loungers. And unfortunately, the cabanas cost $80 USD extra per day, so no sitting on those, even if they sit empty all day. The rooms are a great size. With most rooms having plenty of closet and shelf space. We transfered to a new room after 2 days for a better view, but the closet and shelf space was not equal. And unfortunately there is no dressers in the room that had the small closet. The cleaning staff are excellent in the rooms. We took every other morning cleans. The morning omelette station at the buffet was amazing. Overall the resort is sold as a 4 star but mostly feels 3.5 star due to the lack of outdoor amenities and only okay food choices . Value is not quote equal to cost.

Stayed 12 nights in Jan 2025

8/10 Good

Stephanie, Idaho Falls

Traveled with group

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give this property five stars however there was an extra fee when you check in. This was not disclosed in any of the paperwork given to us at the time of booking. The beach is eroded, there is a very small beach, called North Shore at the end of the resort, but you really can’t swim in the water. The staff was amazing Juan, the yoga instructor, was truly amazing and he deserves a five star rating. Food was good, the evening festivities were good, honestly had I known about the fee. I’d probably give them five stars.

Stayed 5 nights in Feb 2025

8/10 Good

Michael

Traveled with partner

Feb 13, 2025

No beach. No swim up bar

Stayed 9 nights in Dec 2024

10/10 Excellent

Darcy

Traveled with partner

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a beautiful resort that is kept extremely clean. The staff are amazing in every aspect of this resort. So many options to explore within the resort which was the pwrfect size for walkability.

Stayed 8 nights in Feb 2025

10/10 Excellent

Andrew

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, stayed 7 days in an oceanfront junior suite. Would absolutely do it again. We have stayed with Wyndham Alltra in Cancun and PDC and it is a fantastic stay always.

Stayed 6 nights in Jan 2025

6/10 Okay

Laura, Columbia

Traveled with partner

Feb 11, 2025

One main thing about this resort was that it didn’t have much of a beach at all! To get on the beach was a bit of a walk through town! Disappointing to say the least

Stayed 6 nights in Feb 2025

10/10 Excellent

Kennet

Traveled with partner

Feb 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great shows, activities and amazing food.

Stayed 7 nights in Feb 2025

10/10 Excellent

Adrienne Jeane

Feb 11, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Jan 2025

8/10 Good

Jeffrey Alan

Feb 11, 2025

Liked: Cleanliness, staff & service

Stayed 8 nights in Jan 2025

10/10 Excellent

Malone

Traveled with group

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay! I had never been to Mexico before and wyndham altra was amazing, literally on the beach, walkable to fifth ave and cocobongo! Staff helped organize our excursions

Stayed 6 nights in Feb 2025

10/10 Excellent

Noe

Traveled with family

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed everything. We plan go come back next year around the same time. Our bed room balcony had a great view.

Stayed 3 nights in Feb 2025

4/10 Poor

Devon

Traveled with partner

Feb 10, 2025

Disliked: Amenities

Overall I would not go back due to some inconveniences that were deal breakers WATER BOTTLES -the resort had no water bottles the only water bottles you would have access to were the ones in your room or at the coffee shop. All of the other areas the bar is where the restaurants only served water in a cup so you had to go out of your way every single time to either go back to your room and pick up a bottle or go to the coffee shop and ask for water bottles. and the water bottles at the coffee shop were not cold. They were all room temperature which again made it hard since you are looking for cold water due to the warm weather. Even at the pool if you ask for water, it would have been in a cup. PILLOWS -the pillows were one of the most horrific pillows I have ever slept on. My husband actually ended up getting neck pain and still has neck pain at one point we called to ask for a better pillows, but they brought us two more of the exact type of pillows, which were completely not economic or not even basic pillows. I have seen many other people complain about this and I completely understand why! FOOD Italian restaurant was really really good and I would definitely recommend going there! We went there twice and enjoyed it both times. The steakhouse was also really good, but still prefer the Italian restaurant. The buffet was so so you just had to know what you like and then just aim for that. I suggest doing a tasting platter first then only eat that.

Stayed 4 nights in Feb 2025