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Holiday Inn Express Brooklyn

3.0 out of 5.0

Recent guest reviews

An very expensive with the quality of a very basic hotel chain.

The hotel was very convenient because it was near a subway station that took you to the main tourist spots; like Times Square, Statue of Liberty, 9/11 memorial, etc. The hotel was nice and all the workers were friendly.

The room was not vaccumed and had abag of linen in it when i checked in. The staff was nice and helpful. Close to subway and shops. Parking was expensive.

Terrible place! It's run down and not taken care of at all

Very friendly and helpful staff, also the free breakfast is great!

That was a nightmare in this hotel the first day I get there open the door my bed sheet was derty I went to the office and let them know they changed the bed, took of my close to take a shower there was no hot water they have to give me another room in my vacation I don't need those headache anymore

Clean and simple hotel near the Union St stop on the R train. Close by delis and pizza for food and convenience items and a few nearby bars and restaurants. 15-20 minute walk to lots more bars and restaurants in Park Slope. Overall a great place for ones wanting to be away from the hustle and bustle of Manhattan but with transit very nearby.

Super awesome staff! Our flight got delayed and we had to check in at 1 am, but staff was understanding and very nice. Room was super clean. Breakfast is fantastic!!! Great location - subway just around the corner, so we were able to get to our destinations fast and easy. Again, staff even printed out directions for us. We stayed for 3 days and got to explore new york pretty well. I would definitely recommend the hotel to anybody who wants to visit new york!

Room could have been a little bigger but over all it was great

Nice hotel...pretty noisy but the continental breakfast makes up for it! Lots of options! Would stay here again

The place close to the hotel no is good but the subway is close and eseast way. The hotel is clean and confortable.

The experience was positively amazing, the staff were cordial and willing to help accommodate in anyway possible. Given that my stay was in BKYN, the room was silent and peaceful.

Nice Hotel, good location and Great Breakfast with many choices!!,,,,

Very convenient location. Fast & very friendly staff when checking in. The elevator took a long time, but no biggie. The rooms were a very comfortable size & perfect temperature. The bed was very comfy & the bathroom very clean. Overall great stay!

This locale is both convenient to buzzed-about shopping and dining establishments in Brooklyn. And Manhattan is just a few minutes away by train. I highly recommend this destination for a weekend getaway!!!

Proximity to 5th st shop and pubs adds significantly to value. union St Sunway half block away small health food stores also close. The staff was friendly especially for NY great to my kids.

Unfortunately the elevator was broken for the 5 days we were staying. They said they could not give any updates or discounts for the inconvenience. The stairs were very narrow and a little scary. We always ran out of hot water. The eating area was usually crowded at breakfast time so hard to find tables. A good variety of food was provided. Convenient location for catching the subway.

WONDERFUL friendly staff. Great location-about 20 mins to Times Square by subway. Yummy breakfast.

$312 for a very small room in the basement. Immediate neighborhood is shabby, though this area of Brooklyn is quite a mixture of up and down scale neighborhoods, and better areas were only blocks away. The image provided of the building looks good, with no hint that many of the rooms are in the basement, or that the surrounding buildings can best be described as 'seedy'.

My in-laws had a great time. We live in Park Slope and it was super close and convenient for all of us. It's nearby great restaurants--like Pork Slope, Chip Shop and Leelawadee. The R train is right outside the hotel, and we took it to Coney Island, the Staten Island ferry, and Macy's on Herald Square.

Room options

Standard Room

Full 1 | Queen 1 | Sleeps 2

Room, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Holiday Inn Express Brooklyn

Everyone (11) Business (7) Couples (19) Family (10) Friends (3) Other (5)
2
Everyone

An very expensive with the quality of a very basic hotel chain.

By , from brooklyn on Oct 23, 2017

4

very good hotel, close to a subway station

Everyone

The hotel was very convenient because it was near a subway station that took you to the main tourist spots; like Times Square, Statue of Liberty, 9/11 memorial, etc. The hotel was nice and all the workers were friendly.

By on Sep 29, 2017

Review comment responded on Oct 2, 2017

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEW YORK-BROOKLYN.

4

close to everything

Everyone

The room was not vaccumed and had abag of linen in it when i checked in. The staff was nice and helpful. Close to subway and shops. Parking was expensive.

By , from FL on Sep 9, 2017

Review comment responded on Oct 2, 2017

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

1
Everyone

Terrible place! It's run down and not taken care of at all

By on Sep 5, 2017

Review comment responded on Oct 2, 2017

We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

4

walkable neighborhood

Everyone

Very friendly and helpful staff, also the free breakfast is great!

By on Aug 29, 2017

3
Everyone

That was a nightmare in this hotel the first day I get there open the door my bed sheet was derty I went to the office and let them know they changed the bed, took of my close to take a shower there was no hot water they have to give me another room in my vacation I don't need those headache anymore

By , from Chicago on Aug 29, 2017

Review comment responded on Oct 15, 2017

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience

4

convenient, simple hotel.

Everyone

Clean and simple hotel near the Union St stop on the R train. Close by delis and pizza for food and convenience items and a few nearby bars and restaurants. 15-20 minute walk to lots more bars and restaurants in Park Slope. Overall a great place for ones wanting to be away from the hustle and bustle of Manhattan but with transit very nearby.

By , from Austin, TX on Jul 4, 2017

5

great hotel!!

Everyone

Super awesome staff! Our flight got delayed and we had to check in at 1 am, but staff was understanding and very nice. Room was super clean. Breakfast is fantastic!!! Great location - subway just around the corner, so we were able to get to our destinations fast and easy. Again, staff even printed out directions for us. We stayed for 3 days and got to explore new york pretty well. I would definitely recommend the hotel to anybody who wants to visit new york!

By , from WA on Jun 30, 2017

5
Everyone

Room could have been a little bigger but over all it was great

By on Jun 24, 2017

4

great breakfast!

Everyone

Nice hotel...pretty noisy but the continental breakfast makes up for it! Lots of options! Would stay here again

By , from chicago on Mar 7, 2017