Great customer service, very conveniently located.
I asked ahead of time for a King Size bed and they said yes but when I got my room it was 2 Doble beds. Not a big deal but would of been nice. Maybe next time. Thank you
The television channels kept going out and the internet was terrible this time.
The service is excellent everyone at the hotel is very pleasant and they always do their best to make you feel welcome very clean also I would definitely go back
Property was very clean and staff was friendly. Location was great right next to a mall with lots of good food options. Only had a couple small issues- early check in was not available, I had to reactivate my room card twice and there were no wash cloths, only regular size towels.
I like the swimming pool but not the rooms were dirty and the coffee maker had ants😖
Rural and rustic. Friendly. Like a traditional Mexican hacienda. Lots of open space. Nice, comfortable rooms.
My room had terrible WIFI and the shower door was broken. It had no handle and would not stay closed. Lots of water would run out.
For the most part the place was clean updated staff was friendly. Maybe a bit of up keeping; example the bathroom room had water damaged and the bathroom ceilings can used a fresh pain job. But excellent location facilities and price was excellent. I will definitely stay there next time I am visit GDL.
Every one was very nice the hotel was clean the restaurant was very good the restaurant bathroom where very clean all he staff including the one in the restaurant took very good care of me.
It is a 2 star if that, nothing compared to the pictures advertised, over 12 years old is as an adult, there where bugs in our room, they charged more at the counter for kids over 12 years old. We had to wait over 30 minutes to get our rooms.
The staff was very nice the property was very clean and it was very quiet for the most part. I would very much recommend staying here to anyone and I plan on staying again in the future
If you're looking for an inexpensive but amazing stay, Hotel Malibu is your place to go. It's located in the cute city of Zapopan, very close to the center of Guadalajara and about an hour away from the oh so beautiful Chapala near Chapala Lake. When we arrived the staff was incredibly welcoming, they helped us with luggage, and the check in was a breeze. When we checked in we were shocked. We received a beautiful suite with a king bed, TV, mini fridge, and even coffee maker. The whole look of the room was very modern and had quite a view from outside onto the city. One of the biggest conveniences of this hotel location is that it's near a big mall. I will warn you though, if you want more authentic Mexican food rather than Mall food, I encourage you to check out local stands instead from folks from the community or go to the center of Guadalajara and check out their mercados. Hotel Malibú also offers a really delicious breakfast buffet conveniently from 7 AM - 12 PM so you don't even have to worry too hard about waking up early haha. The pool was also a major plus. It was a little warm this time around but the pool was definitely very cooling so I feel like if would feel even better on a hot summer day. Staff had to be the best part of the stay. They were very attentive about our needs. They did a great job of providing support for transportation and recommendations to whatever our needs were. They also work with specific taxis to ensure safety and comfort.
The hotel was very clean and staff was very nice but the WiFi was terrible.
Room key wasn’t working properly. Room key had issues every time to activate and open the door.
Hotel Malibu places you next to La Gran Plaza Fashion Mall and within a 5-minute walk of other popular sights like National Chamber of Commerce. This 166-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are also available.
Hotel Malibu features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Great customer service, very conveniently located.
I asked ahead of time for a King Size bed and they said yes but when I got my room it was 2 Doble beds. Not a big deal but would of been nice. Maybe next time. Thank you
Dear Guest: We hope you´re doing fine. Thank you for your preference. We hope to have the honor to serve you again in the near future . Cordial Greetings,
The television channels kept going out and the internet was terrible this time.
Dear Guest : We hope you´re fine. We appreciate your comments. We will work hard to improve the services you mentioned. We hope to have the honor to serve you again in the near future. Cordial Greetings,
The service is excellent everyone at the hotel is very pleasant and they always do their best to make you feel welcome very clean also I would definitely go back
Dear Guest: We hope you´re doing fine. Thank you for your preference. We hope to have the honor to serve you again in the near future . Cordial Greetings,
Property was very clean and staff was friendly. Location was great right next to a mall with lots of good food options. Only had a couple small issues- early check in was not available, I had to reactivate my room card twice and there were no wash cloths, only regular size towels.
Estimado huésped: Esperamos se encuentre muy bien. Agradecemos mucho sus comentarios, trabajaremos arduamente para mejorar el servicio en el que nos hace referencia. Será un honor tener el placer de servirle nuevamente. Nos reiteramos a sus órdenes.
I like the swimming pool but not the rooms were dirty and the coffee maker had ants😖
Estimado huésped: Esperamos se encuentre muy bien. Agradecemos mucho sus comentarios, trabajaremos arduamente para mejorar el servicio en el que nos hace referencia. Será un honor tener el placer de servirle nuevamente. Nos reiteramos a sus órdenes.
Dear Guest:We hope youre doing fine. Thank you for your preference. We hope to have the honor to serve you again in the near future .Cordial Greetings,