6/10 Okay
Shelley, Chester
Traveled with partner
Nov 14, 2025
First let me preface by saying my husband a I have been staying here for 15 years. We have seen the ups and downs of this hotel over the years. I will focus on the changes and issues I saw this stay.
Rooms have been updated and now include a fridge which is nice. The hammock in the room just serves as another place for us to hang our wet dive gear up to dry.
Now for the issues…the food has taken a turn for the worse. There is not much variety, it was warm at best, and they did not have the dinners outside with the menus that we liked. The hot tub which we look forward to was cold and the temp was never turned up.
The staff as always was wonderful and is probably the main reason we always come back. We love Cornelio and Sylvia at breakfast. Luisa and Joel were wonderful at lunch. Valentin and Alberto run a tight ship at dinner. The bartenders Mario, Gustavo, Rellez are wonderful and always greet us with a smile. Daniel the day security out front is also very helpful with any questions about taxi service, shopping, etc.
We will more than likely be back in the spring and hopefully things will again improve.
Shelley
Stayed 11 nights in Nov 2025




































