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Cozumel Hotel & Resort - All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Exterior
On the beach, sun loungers, beach umbrellas, beach towels
Deep-tissue massages, beach massages
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

7.8 out of 10
Good
(236 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Hotel & Resort - All Inclusive is 1.6 mi (2.6 km) from Cozumel Museum and within a 10-minute drive of other popular attractions like Chankanaab National Park. This 179-room, 3.5-star hotel has 2 restaurants along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.6 miles
  • Cozumel Museum - 3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

Cozumel Hotel & Resort - All Inclusive features an outdoor pool, a children's pool, and a gym. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include free WiFi in public areas, a conference center, and a business center.
Guests can expect to find 40-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, safes, and phones.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Exterior
Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 1,102 reviews
$265 nightly
The price is $326
Mar 27 - Mar 28
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

Will I find all-inclusive rates at Cozumel Hotel & Resort - All Inclusive?

Cozumel Hotel & Resort - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling and kayaking.

How much does it cost to stay at Cozumel Hotel & Resort - All Inclusive?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort - All Inclusive on Apr 1, 2026 start from 171.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Cozumel Hotel & Resort - All Inclusive?

Cozumel Hotel & Resort - All Inclusive offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see around Cozumel Hotel & Resort - All Inclusive?

This hotel is situated in Colonos Cuzamil within a short 12-minute walk of Stingray Beach and also 13 minutes on foot from Plaza Punta Langosta. You'll also find Villa Blanca Reef and Museo de la Isla de Cozumel less than a mile away.

Will I be able to park at Cozumel Hotel & Resort - All Inclusive?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Cozumel Hotel & Resort - All Inclusive?

Spa services at the hotel include deep-tissue massages.

Does Cozumel Hotel & Resort - All Inclusive include a casino on the premises?

No, Cozumel Hotel & Resort - All Inclusive doesn't have a casino.

Will I find an indoor pool at Cozumel Hotel & Resort - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Cozumel Hotel & Resort - All Inclusive good for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Cozumel Hotel & Resort - All Inclusive?

No, this hotel doesn't have a spa tub.

Does Cozumel Hotel & Resort - All Inclusive have a restaurant that serves breakfast?

No, Cozumel Hotel & Resort - All Inclusive doesn't have a restaurant that serves breakfast.

Will Cozumel Hotel & Resort - All Inclusive allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cozumel Hotel & Resort - All Inclusive for a fee of MXN 1600 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Cozumel Hotel & Resort - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cozumel Hotel & Resort - All Inclusive?

The closest major airport to Cozumel Hotel & Resort - All Inclusive is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Can I book a room with a balcony at Cozumel Hotel & Resort - All Inclusive?

Yes, every guestroom at Cozumel Hotel & Resort - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Cozumel Hotel & Resort - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Cozumel Hotel & Resort - All Inclusive.

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 566 out of 1294 reviews
Rating 8 - Good. 370 out of 1294 reviews
Rating 6 - Okay. 198 out of 1294 reviews
Rating 4 - Poor. 88 out of 1294 reviews
Rating 2 - Terrible. 72 out of 1294 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Milagros R

Traveled with family
Liked: Cleanliness
I would like to start by saying that everyone was nice and welcoming. From the cleaning lady to the front desk people. I felt absolutely in love with the workers and everyone that works in the resort. The hotel is nice and the pool is big, my family and I were very pleased with the rooms and amenities. However, what we dislike the most was that we we were not able to sit down at any of the 2 restaurants to have dinner because according to the “guest concierge” dinner was completely booked for the rest of the week. I wasn’t aware that we needed to make reservations to the restaurant since I was under the assumption that it is an all inclusive resort. With that said, we were limited to have dinner in the buffet area. I’m not sure what happens during dinner hours but the food was terrible. No salt, no flavor, it was just awful. We were surprised because during breakfast and lunch the food was ok but dinner time we were forced to go out and eat because we were hungry. They also have a snack bar that serves nachos, wings, burger and salad. My children, husband and I pretty much survived with that. Other than that, I was very disappointed that we were not able to eat a normal dinner based on “all inclusive privileges”, I expressed my concerns to the person from guest concierge but he didn’t seem to care. I explained that we were staying for 4 nights and 5 days … and still there were no accommodations after expressing my frustration.
Stayed 4 nights in Jan 2026

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, amenities
Had to move room,1st room unacceptable 2 beds and adjoined another room very noisy & bathtub not the best. Moved us second room updated with King as requested but no dresser. The food buffet was just ok only got to full-service restaurant 1 time food very good & service, snack bar also good. The Staff was great & very accommodating
Stayed 7 nights in Jan 2026

6/10 Okay

Joseph

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Grounds and building need major update . Place was clean ,but not enough staff and only 2 restaurants , one open for breakfast , lunch and dinner other only open 3 days a week by reservation. Looks like they are trying to save money even that the place seamed full.
Stayed 7 nights in Jan 2026

4/10 Poor

Stephanie R

Stayed 5 nights in Dec 2025

8/10 Good

Marit

Stayed 3 nights in Dec 2025

2/10 Terrible

Thomas L, madison

Stayed 5 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here for about 40 weeks over the last 17 years. It’s always my go to. I wish the hotel would offer direct booking options for regular customers that are competitive or better than third party booking sites. Like they used to. Seems like it would be more beneficial for the hotel if they had less overhead. Most of tur wireless access points have been removed and there is very limited wifi on the property now unless you are in the lobby or restaurants. Room wifi was non existent in 1220 and no one in my group of 12 had room wifi. Roaming is a must if you need to manage your business remotely. It seems like the quality ebbs and flows since Mr Toledo & Falcon passed away.
Stayed 4 nights in Dec 2025

6/10 Okay

Jeff

Stayed 4 nights in Nov 2025

8/10 Good

Angel

Stayed 2 nights in Nov 2025

8/10 Good

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was a tunnel to cross under the street to the ocean side. The employees were all very kind and gracious. We appreciated the concierges that helped us make plans. The food was underwhelming and repetitive, but that's the only downside to the entire experience.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alisha Marie

Traveled with partner
Liked: Cleanliness, amenities
We had a wonderful time! Great staff. Beautiful hotel and good food.
Stayed 7 nights in Oct 2025

6/10 Okay

rhett

Traveled with partner
Liked: Cleanliness, amenities
Food was not very good. Went to listen to music one night, but it was already over, they played for 1 hour. Couldnt eat a snack at the pool, had to go to a table for the snack.
Stayed 3 nights in Nov 2025

4/10 Poor

Jessica

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t cleaned well. No washcloths, only 1 tiny bottle of shampoo for a week, the food was terrible and had to pay extra for some food when it was “all inclusive”. The pools and bars closed early. Did not feel like a resort at all.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 10 nights in Nov 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Nov 2025

10/10 Excellent

Edwin, Shipman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and general areas are spotlessly clean. The staff, in particular, the recreation staff go above and beyond to keep us busy and happy.
Happy American Thanksgiving.
Sunset with friends.
Great shows!
Stayed 7 nights in Nov 2025

10/10 Excellent

Chiemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and food have improved. WiFi is now in common area only and very slow.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everyone and everything including the dive shop (dive paradise) was wonderful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Louisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great Would go again
Stayed 10 nights in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything was amazing!!! Staff was phenomenal can't wait to go again
Stayed 7 nights in Nov 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2025

2/10 Terrible

Pierre Joseph Jean Marc

Disliked: Property conditions & facilities
Staff keep saying there is is wifi at the pool and restaurant only but there was no wifi at all
Stayed 7 nights in Nov 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
room was great and having a hammock was a plus! clean and beautiful!
Stayed 5 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 4 nights in Nov 2025

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