Skip to main content
Beginning of main content

Recent guest reviews

This is the best place to stay when you come to Cozumel. They are the best.

I loved this place! The staff is great and the hotel is just what i want in Mexico....not too big and has that Mexico vibe. It is right on the beach, with plenty of chairs. Also Playa Azul is not in town but close enough by taxi. You can't walk to town but that was fine. Additionally it was so nice to have a dive shop on property that you could just go talk to. They also helped arrange snorkeling. For fishing the hotel is on the north end close to bone fishing which my husband reported every day as great.

The people are amazing

The staff was caring, professional, friendly and helpful during this challenging time. The property was in immaculate shape, the rooms were clean and well appointed and the breakfasts were excellent.

The best part is the wonderful staff...same friendly people Year after year. Food quality is slipping as compared to other years, but plenty of restaurants on Cozumel that are really good.

We love staying here at this hotel and we will be back in November see you soon

Staff is very good and usually never changes. Very relaxing property that caters to everyone. We love it, been going there since 2007.

Great service, good food. Very good location. Nothing to dislike.

Small, intimate hotel on the beach. Best part about it is the professionalism and courtesy of the staff. Nothing is a problem. They were friendly, welcoming, and efficient. Had a great time and will return. They make you feel welcomed and appreciated.

Always a great place to stay at the quite north end.Excellent service, friendly staff and beautiful clean rooms. Great beach with snorkeling. Breakfast is best on the island.

Nice cozy hotel - nice staff. Next to the Westin lower price!

Great place good beach, hot shower, fantastic breakfast, great staff, quite, clean room, can’t ask for more. Been staying on the north end for twenty years and this is the best hotel ever.

The staff is made up of some of mexico's nicest and friendliest folks around. Very good service at the bar especially Kermit. The breakfast was awesome, A beautiful view of the water from all rooms which are very close to the water.

We thoroughly enjoyed our stay at Playa Azul. We found the staff to be exceptional in their willingness to assist us and answer our questions. The wait staff were very friendly and enjoyable to be around. The housekeeping staff were excellent. The resort was very clean and inviting. It is a small resort but that made it more inviting. We would definitely revisit this resort.

Great if you’re looking for a great small place to get away and enjoy peace and quiet. Good mix of all ages. And best of all, No lines to get anything!

We stayed for the first time, for 2 weeks. Staff was great! Food was good! Very clean.

This place was great. The staff was so friendly and welcoming. Other than the iffy hot water in the shower, which it was still room temperature and the cool off was refreshing, I wouldn't change a thing. We will stay again.

Carr. a San Juan Km. 4 Cozumel QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera Norte, Hotel Playa Azul Cozumel is adjacent to Playa San Juan and a short stroll from Isla Cozumel Biosphere Reserve. This 50-room, 4-star resort welcomes guests with conveniences like a private beach, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at the resort's 2 onsite restaurants: Palma Azul offers relaxing ocean views; Chan Kaan specializes in Mexican cuisine. Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Hotel Playa Azul Cozumel's 50 rooms are air-conditioned and have an array of amenities, including balconies, coffee makers, and free local calls. Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Ceiling fans, hair dryers, and safes are also standard.


Property features

Hotel Playa Azul Cozumel features a private beach, an outdoor pool, and a children's pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach resort include free WiFi in public areas, a business center, and a computer station.

Room options

Suite, Oceanfront

2 Double Beds | 1 King Bed | Sleeps 4

Standard Room, Ocean View

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Hotel Playa Azul Cozumel

Everyone (16) Couples (75) Family (18) Other (1) Friends (5)
5
Family

This is the best place to stay when you come to Cozumel. They are the best.

By on May 30, 2021

Review comment responded on May 31, 2021

Thank you so much for your great review!! Reading your review let us know that we have to keep doing our best so you will keep coming back and have the Playa Azul experience. Thank you very much and we all look forward to having the pleasure of welcoming you again very soon. Kind regards

5
Family

I loved this place! The staff is great and the hotel is just what i want in Mexico....not too big and has that Mexico vibe. It is right on the beach, with plenty of chairs. Also Playa Azul is not in town but close enough by taxi. You can't walk to town but that was fine. Additionally it was so nice to have a dive shop on property that you could just go talk to. They also helped arrange snorkeling. For fishing the hotel is on the north end close to bone fishing which my husband reported every day as great.

By on May 17, 2021

Review comment responded on May 17, 2021

Greetings from Playa Azul Cozumel! Thank you very much for your nice comments toward the hotel, the staff, the dive shop, the snorkel and fishing!! Reading these reviews makes us so happy!! We hope to see you in a near future and let us pamper you as you deserve because you are part of Playa Azul family ;) Kind regards

5
Friends

The people are amazing

By on May 17, 2021

Review comment responded on May 17, 2021

Hola from Playa Azul Cozumel. Thank you for taking some of your time to share your experience with others. We are glad that the staff made you feel great. Please don't take long to come back, it will be a pleasure to host you again soon!.

5
Everyone

By on Apr 16, 2021

Review comment responded on May 4, 2021

We appreciate your visit and hope you will come back soon. Have a great day! Best regards

5
Partner Couples

The staff was caring, professional, friendly and helpful during this challenging time. The property was in immaculate shape, the rooms were clean and well appointed and the breakfasts were excellent.

By on Aug 2, 2020

Review comment responded on Aug 6, 2020

Greetings from Playa Azul Cozumel It is a pleasure to read that you had a good experience at the hotel and that you enjoyed the breakfasts. Thank you very much for your feedback and we all look forward for your next visit. Warm regards

4
Partner Couples

The best part is the wonderful staff...same friendly people Year after year. Food quality is slipping as compared to other years, but plenty of restaurants on Cozumel that are really good.

By , from Columbus OH on Jan 24, 2020

Review comment responded on Jan 24, 2020

Thank you very much Louise, yes we are here very happy to welcome you and make you feel at home. I will let the restaurant manager know about your feeling about the food quality... I am sure he will do his best to improve that part. We hope to welcome you again soon. Best regards

5
Family

We love staying here at this hotel and we will be back in November see you soon

By on Sep 13, 2019

Review comment responded on Sep 17, 2019

Thank you very much for your preference!! You are part of Playa Azul family and it will be a pleasure to have you back here! See you very soon!

4
Friends

Staff is very good and usually never changes. Very relaxing property that caters to everyone. We love it, been going there since 2007.

By on Apr 5, 2019

Review comment responded on Apr 5, 2019

Hola!! Greetings from Playa Azul Cozumel!! Thank you very much for your beautiful review, it is a pleasure to read that you are a repetitive guest and that you are coming from 2007. You are part of Playa Azul family for a long time and we appreciate your preference. We will be waiting for your next visit with a lot of happiness. Thank so much for taking the time to upload your review. Warm regards

5
Partner Couples Friends

Great service, good food. Very good location. Nothing to dislike.

By on Apr 4, 2019

Review comment responded on Apr 5, 2019

Hola from Playa Azul Cozumel Thank you very much for your comment, it is a pleasure to know that you had a good experience. We hope to see you again! Best regards

4
Everyone

By on Feb 14, 2019

Review comment responded on Apr 1, 2019

Thank you!

url importing http://www.orbitz.com/Cozumel-Hotels-Hotel-Playa-Azul-Cozumel.h796475-p2.Hotel-Reviews
There was an error importing /Cozumel-Hotels-Hotel-Playa-Azul-Cozumel.h796475-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cozumel-Hotels-Hotel-Playa-Azul-Cozumel.h796475-p2.Hotel-Reviews

Frequently asked questions