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Casa del Mar Cozumel Hotel & Dive Resort

3.0 out of 5.0

Recent guest reviews

Affordable dive resort. Easy walk across the street to dive boats. Short taxi ride into town.

No complaints about room or facilities. Did not provide bottled water in the rooms (pretty normal on Cozumel) but did have a water cooler and ice chest on the floor. Both were empty about half of the time. Always look forward to a few minutes in the hot tub after diving. Was never hot while we were there. Restaurant OK. Would have had breakfast every day if it had opened on time at 7am. Because they were late did not have time to eat and make the dive boat. Coffee was good, lunch and dinner Ok and reasonably priced.

Great place to stay. close to downtown. Clean and friendly. Good food and drinks

This hotel had good rooms, ok cable tv, a good pool with swim up bar, and hot tub.

Room was not fancy. Pool was cold. Food was good and a great price. Courtyard was beautiful as was outside of building. Staff was helpful and nice. Enjoyed our stay here.

This was my third time staying at Casa Del Mar and it will be my last, I only went back because my first choice was fully booked. I feel sorry for the staff at this place, they are great people who care. Unfortunately I can't say the same about ownership. This place is breaking down and the owners could careless. Where to start, not having hot water is one thing, safe problems, broken bathroom doors, paint over paint over paint leads to pealing and sticking to your clothing and best of all the smell of the sewer backing up in the Cabanas is not something you get everyplace you stay, but at Casa Del Mar you might get lucky. My suggestion to ownership would be close half and remodel the right way.

I feel the class of hotel guests were a highlight...not a bunch of folks walking around with their noses in the air.

Relaxing and designed to promote returning to center.

EVERYONE is friendly in Cozumel, BTW. I went on a one-week dive trip with my son and stayed at this very nice hotel. It was convenient to the dive marinas and only 6 minutes from San Miguel. We had one of the lower-mid range rooms and it was roomy enough for us. Slider out to the deck where we could hang our gear to dry. I would have liked to have had a tub instead of a shower, but I didn't think about that in advance. There's a nice beachside eatery just up the street where we had breakfasts and a few lunches and dinners when not diving.

Great staff, Santos And the other staff are phenomenal! Met great friends! Right on the shoreline...great dive shop (Dive Boutique) across the street run by Phillip....must stop here! Had a wonderful stay!! Will be back in February! Great diving !!!

The best staff very friendly beds a little hard. Excellent local to Cozumel marine and dive boutique for diving.will definitely be back.

Always a great time. Love the staff. Great location.

i have stayed at casa del mar many times and have always had a great stay. the swim up bar is great. the dive shop is very professional and does a wonderful job.

We have stayed before.They did not have breakfast buffet. Have not upgraded room for many years. Towels are frayed and old a.wrote hotel told disappointed ,heard nothing. Informed them there are too many places to stay on island to stay there again

We stayed in the two story cabanas, rooms were very clean and staff was pleasant. very close and convent to the dive shop. Restaurant was also close, food was good and staff was very nice. Vacation package included 2 day car rental. We made the reservations 2 days in advance; however, the night before we were notified that the time selected was not available. This was very disappointing as it was the only time on the trip we could tour the island. Dive shop was accommodating and worked well with new divers. Overall I would i would recommend Casa Del Mar. Save the car cancellation it was a very pleasant stay.

It was a nice place to stay, clean, comfortable, a very reasonable price

The staff (from start to finish) was extra friendly and very helpful. Location was great for our needs to get out diving, shopping and eating. Ooops! Had a water line break on our last day. We were kept vary well informed about the situation while they worked on resolving the problem. I would stay at Casa Del Mar again for sure.

The staff was fantastic,the location is perfect. For scuva divers is the perfect location

As a disclaimer - we chose this hotel because SCUBA was the main focus of our trip! The guys at Cozumel Marine World (right across the street from Casa Del Mar) are AMAZING! They showed us a great time and made sure we were taking care of at all times. Casa Del Mar is not an air conditioned hotel -- only your personal room is air conditioned (unless you reserved the cabana rooms -- then the whole house is AC). The hotel does offer a meal plan for $39/person/day. That was a GREAT deal for us. The restaurant is open from 7a-11:00p and you can eat whenever and however much you want! AND alcohol is included in that price! The hotel also has a pool that bellies up to the bar (plus!). The only downside to this hotel is that it is not close to a beach. You have to take a 25 minute taxi ride to a beach and most of the beaches in Cozumel close at 4:00p.

The room looked good and was comfortable. Then BIG PROBLEM, the sewage water from the room above was leaking down into our bathroom, looking up you could see buckets in the ceiling to catch to water. it still was leaking onto the bathroom floor and on us, When I realized what was leaking I asked for another room and they changed us to a room, within minutes of being in the new room it was making us sick with the heavy mold smell. We then had a choice of sewage leaking on us or being made sick from the strong mold smell of the other room. We chose this hotel for the diving. The Diving staff and people were fantastic and helped with everything. I will go back to the dive center but not the hotel.

Carretera a Chankanaab km 4 Cozumel QROO

Hotel highlights

  • Onsite dining
  • Marina
  • Outdoor pool
  • WiFi in rooms and public areas (fees apply)

Casa del Mar Cozumel Hotel & Dive Resort places you within a short walk of Stingray Beach and within a mile (2 km) of Discover Mexico Cozumel Park. This 106-room, 3-star hotel welcomes guests with a restaurant, a marina, and an outdoor pool. It's near the airport and also near Dolphinaris and Palacio Municipal.


Dining

Enjoy a bite to eat at Coral Reef, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Casa del Mar Cozumel Hotel & Dive Resort's 106 air-conditioned rooms provide phones. Guests can expect WiFi and TVs with cable channels. Free toiletries are also available.


Property features

Guests staying at Casa del Mar Cozumel Hotel & Dive Resort enjoy access to a marina, an outdoor pool, and a spa tub. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include an outdoor tennis court, WiFi in public areas, and conference space.

Room options

Standard Room

Full 2 | King 1 | Sleeps 4

Deluxe Cabin, Kitchenette, Garden Area

Full 2 | King 1 | Sleeps 4

Room, Refrigerator, Partial Ocean View

Full 2 | King 1 | Sleeps 4

Guest reviews for Casa del Mar Cozumel Hotel & Dive Resort

Everyone (11) Couples (40) Family (18) Other (17) Friends (11)
4

dive resort across from cozumel marine world

Everyone

Affordable dive resort. Easy walk across the street to dive boats. Short taxi ride into town.

By on Apr 15, 2017

4

good basic hotel

Everyone

No complaints about room or facilities. Did not provide bottled water in the rooms (pretty normal on Cozumel) but did have a water cooler and ice chest on the floor. Both were empty about half of the time. Always look forward to a few minutes in the hot tub after diving. Was never hot while we were there. Restaurant OK. Would have had breakfast every day if it had opened on time at 7am. Because they were late did not have time to eat and make the dive boat. Coffee was good, lunch and dinner Ok and reasonably priced.

By , from North Carolina on Apr 4, 2017

5
Everyone

Great place to stay. close to downtown. Clean and friendly. Good food and drinks

By on Mar 19, 2017

4

good place to stay

Everyone

This hotel had good rooms, ok cable tv, a good pool with swim up bar, and hot tub.

By , from Iowa on Mar 15, 2017

4

4 miles from town but fairly close to beach.

Everyone

Room was not fancy. Pool was cold. Food was good and a great price. Courtyard was beautiful as was outside of building. Staff was helpful and nice. Enjoyed our stay here.

By , from vancouver on Mar 9, 2017

3

the third time is not the charm!!!!

Everyone

This was my third time staying at Casa Del Mar and it will be my last, I only went back because my first choice was fully booked. I feel sorry for the staff at this place, they are great people who care. Unfortunately I can't say the same about ownership. This place is breaking down and the owners could careless. Where to start, not having hot water is one thing, safe problems, broken bathroom doors, paint over paint over paint leads to pealing and sticking to your clothing and best of all the smell of the sewer backing up in the Cabanas is not something you get everyplace you stay, but at Casa Del Mar you might get lucky. My suggestion to ownership would be close half and remodel the right way.

By , from Newtown,PA on Mar 5, 2017

4
Everyone

I feel the class of hotel guests were a highlight...not a bunch of folks walking around with their noses in the air.

By on Mar 5, 2017

5

awesome location. wonderful people!

Everyone
Paradise!

Relaxing and designed to promote returning to center.

By , from Brighton, CO on Dec 11, 2016

Review comment responded on Jan 16, 2017

Dear guest, First of all, I would like to thank you for your preference and for the time you took for sharing your comments. We will be gald to see you again in home! Best regards.

4

comfy, clean, and friendly

Everyone

EVERYONE is friendly in Cozumel, BTW. I went on a one-week dive trip with my son and stayed at this very nice hotel. It was convenient to the dive marinas and only 6 minutes from San Miguel. We had one of the lower-mid range rooms and it was roomy enough for us. Slider out to the deck where we could hang our gear to dry. I would have liked to have had a tub instead of a shower, but I didn't think about that in advance. There's a nice beachside eatery just up the street where we had breakfasts and a few lunches and dinners when not diving.

By , from Denver on Nov 17, 2016

5

divers paradise

Everyone

Great staff, Santos And the other staff are phenomenal! Met great friends! Right on the shoreline...great dive shop (Dive Boutique) across the street run by Phillip....must stop here! Had a wonderful stay!! Will be back in February! Great diving !!!

By , from Atlanta on Oct 2, 2016