i paid for a more expensive stay to include breakfast, but upon arrival they said no breakfast was included so i had to pay twice for breakfast. A typical switch and bait with this hotel or orbitz. Shame on you.
We liked the facility, it was clean and the staff was excellent, if I had one complaint it would be that there was no fridges in the rooms, these would have been helpful.
Very nice place for divers especially. Beautiful views from hotel rooms. The staff is very friendly and accommodating. The dive operation is great.
My wife and I have gone to Casa del Mar for the past 10 years. We always appreciate how the staff welcome us and are very responsive to our needs and questions. This year was special. We came in the middle of the COVID pandemic and everything was modified and slowed down to accommodate safety. We were both impressed by how the staff - and this is everyone for the front desk to housekeeping to restaurant staff was friendly, respectful and seemed to go out of their way to make us feel at home. Yes, the accommodations, the restaurant were all just fine as well. A final word on the grounds. It seems to me that Casa del Mar takes special care to curate its gardens that surround the resort and pool area. There are palms, philodendron climbing up the palms, coleus and more. You can stroll through the garden. If you do, you will likely meet up with one of the many iguanas that also finds this wonderful place hospitable.
This is such a well maintained property with a great bar and pool/hot tub and quick access to some lounge chairs/shade a quick walk across the bridge over the road to the water. Great snorkeling right there! Great price. And such GREAT staff willing to help with ANYTHING! Everyone wore masks, and nobody complained about them. They had hand sanitizer at every entrance and exit to the hotel and restaurant. I felt safe(safer than in Minnesota!) and respected. For anyone thinking about going, DO!
This is an excellent facility, the room, food and especially the staff were excellent. Thanks for a great week. John
wonderful staff, simple hotel that is very clean and organized. will be coming back for sure
Close proximity to town, restaurants, dive shops, scooter rentals, and small convenience stores.
I enjoyed my stay at Casa del Mar, and would stay there again. I enjoyed the pool & bar, and especially the proximity of the ocean and the dive shop (Cozumel Marine World).
The staff was very friendly. This is a nice cozy spot if you’re concerned about affordability. The hotel is located within 10 minutes of a lot of activities.
Room was ok. Staff was outstanding. Wifi was horrible. Had to re-enter the password constantly. Very annoying if you are trying to upload dive photos.
The staff was wonderful! It is a very friendly, hospitable hotel.
We've stayed here almost every year for many... and will return again. Each year, we find something new as they are always finding little improvements to the experience. The staff has always been beyond amazing. Not fancy or posh - just real people, reasonable prices, clean/comfortable facilities and a relaxed experience.
Good location. Walkable to shops and restaurants. Rooms very basic but serve the purpose. AC tends to be inconsistent either too hot or too cold. Altogether good value for the money.
Exactly as described, for a great rate per night. Comfortable room, friendly staff, great restaurant, nice pool, not far from the port.
I have never been treated better at any other hotel..The staff hugs you and cannot do more for you anywhere else. Great hotel.
We booked a "standard room" but chose to upgrade for $10 a night. Our room was comfortable and nice. The grounds are lush and beautiful. The hotel is located near diving, restaurants, and walking distance to shopping. At Casa Del Mar, my favorite thing about Casa Del Mar is the restaurant staff, who were super friendly and efficient. The food was very good, but the staff made us feel like family. We went diving with the resort across the street. We had a great dive, the coral reef in Cozumel is extraordinary. A real advantage is that if you are staying at Casa Del Mar, you get free access to Nachi-cocom beach, which is the best beach club on the island. Very good shrimp! This hotel is a very good value! I would stay here again and again.
We were treated like family during our stay at the Casa del Mar. My room was always cleaned and well stocked. The staff went out of their way to help in any situation that arose . I will be definitely be returning.
Affordable dive resort. Easy walk across the street to dive boats. Short taxi ride into town.
No complaints about room or facilities. Did not provide bottled water in the rooms (pretty normal on Cozumel) but did have a water cooler and ice chest on the floor. Both were empty about half of the time. Always look forward to a few minutes in the hot tub after diving. Was never hot while we were there. Restaurant OK. Would have had breakfast every day if it had opened on time at 7am. Because they were late did not have time to eat and make the dive boat. Coffee was good, lunch and dinner Ok and reasonably priced.
Stingray Beach is within a mile (2 km) of Casa del Mar Cozumel Hotel & Dive Resort, and other popular sites like Palacio Municipal are within a couple of miles (3 km). This 97-room, 3-star hotel welcomes business and leisure travelers with a private beach, a marina, and a restaurant.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
All 97 recently renovated accommodations feature a separate bedroom. Guests can enjoy cable TV and stay connected with WiFi. Other standard amenities include safes and phones.
Guests of Casa del Mar Cozumel Hotel & Dive Resort have access to a private beach, a marina, and an outdoor pool. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a spa tub, an outdoor tennis court, and WiFi in public areas.
i paid for a more expensive stay to include breakfast, but upon arrival they said no breakfast was included so i had to pay twice for breakfast. A typical switch and bait with this hotel or orbitz. Shame on you.
We liked the facility, it was clean and the staff was excellent, if I had one complaint it would be that there was no fridges in the rooms, these would have been helpful.
Very nice place for divers especially. Beautiful views from hotel rooms. The staff is very friendly and accommodating. The dive operation is great.
My wife and I have gone to Casa del Mar for the past 10 years. We always appreciate how the staff welcome us and are very responsive to our needs and questions. This year was special. We came in the middle of the COVID pandemic and everything was modified and slowed down to accommodate safety. We were both impressed by how the staff - and this is everyone for the front desk to housekeeping to restaurant staff was friendly, respectful and seemed to go out of their way to make us feel at home. Yes, the accommodations, the restaurant were all just fine as well. A final word on the grounds. It seems to me that Casa del Mar takes special care to curate its gardens that surround the resort and pool area. There are palms, philodendron climbing up the palms, coleus and more. You can stroll through the garden. If you do, you will likely meet up with one of the many iguanas that also finds this wonderful place hospitable.
This is such a well maintained property with a great bar and pool/hot tub and quick access to some lounge chairs/shade a quick walk across the bridge over the road to the water. Great snorkeling right there! Great price. And such GREAT staff willing to help with ANYTHING! Everyone wore masks, and nobody complained about them. They had hand sanitizer at every entrance and exit to the hotel and restaurant. I felt safe(safer than in Minnesota!) and respected. For anyone thinking about going, DO!
This is an excellent facility, the room, food and especially the staff were excellent. Thanks for a great week. John
wonderful staff, simple hotel that is very clean and organized. will be coming back for sure
Dear Guest, Thank you for your preference and for your comments. We are glad to know that you had a great stay at home. We look forward to seeing you again in a near future. Kind regards, Iliana López Casa del Mar Cozumel Hotel & Dive Resort
Close proximity to town, restaurants, dive shops, scooter rentals, and small convenience stores.
Dear guest, First of all, thank you for your preference in choosing Casa del mar as your hotel destination, on the other hand, thank you for sharing your review through this media We hope to see you again in a near future and make your next visit more enjoyable. Have a happy holidays!! Sincerely, Iliana López Casa del Mar Cozumel Hotel & Dive Resort Public Relations & Customer Service
I enjoyed my stay at Casa del Mar, and would stay there again. I enjoyed the pool & bar, and especially the proximity of the ocean and the dive shop (Cozumel Marine World).
Dear guest, Thank you very much for your valuable time for sharing your comments. We are glad to know that you enjoyed your stay. We will be glad to see you again at home and make your next stay enjoyable. Best regards Iliana López Social Media Development Casa del Mar Cozumel Hotel & Dive Resort
The staff was very friendly. This is a nice cozy spot if you’re concerned about affordability. The hotel is located within 10 minutes of a lot of activities.
Dear guest, Thank you so much for your valuable time for sharing your comments, we appreciate it. Your comments motivate us to continue improving our services. We can'twait to see you again, Best regards, Iliana López Social Community Manager
Dear guest, Greetings from Cozumel! Thank you for your recent and positive review you have shared through this media. We are glad to know that you had a great week at Casa del Mar Cozumel Hotel & Dive Resort. We will be happy to see you again and make your next visit more enjoyable. Stay safe, see you soon! Sincerely, Iliana López Public Relations & Customer Service Casa del Mar Cozumel Hotel & Dive Resort