- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Debit cards aren't accepted.
- Registered guests are the only ones allowed in guestrooms.
- There are no elevators.
- No rollaway or extra beds are available.
Casa del Mar Cozumel Hotel & Dive Resort
3.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 98 reviews
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Recent guest reviews
We were treated like family during our stay at the Casa del Mar. My room was always cleaned and well stocked. The staff went out of their way to help in any situation that arose . I will be definitely be returning.
Affordable dive resort. Easy walk across the street to dive boats. Short taxi ride into town.
No complaints about room or facilities. Did not provide bottled water in the rooms (pretty normal on Cozumel) but did have a water cooler and ice chest on the floor. Both were empty about half of the time. Always look forward to a few minutes in the hot tub after diving. Was never hot while we were there. Restaurant OK. Would have had breakfast every day if it had opened on time at 7am. Because they were late did not have time to eat and make the dive boat. Coffee was good, lunch and dinner Ok and reasonably priced.
Great place to stay. close to downtown. Clean and friendly. Good food and drinks
This hotel had good rooms, ok cable tv, a good pool with swim up bar, and hot tub.
Room was not fancy. Pool was cold. Food was good and a great price. Courtyard was beautiful as was outside of building. Staff was helpful and nice. Enjoyed our stay here.
This was my third time staying at Casa Del Mar and it will be my last, I only went back because my first choice was fully booked. I feel sorry for the staff at this place, they are great people who care. Unfortunately I can't say the same about ownership. This place is breaking down and the owners could careless. Where to start, not having hot water is one thing, safe problems, broken bathroom doors, paint over paint over paint leads to pealing and sticking to your clothing and best of all the smell of the sewer backing up in the Cabanas is not something you get everyplace you stay, but at Casa Del Mar you might get lucky. My suggestion to ownership would be close half and remodel the right way.
I feel the class of hotel guests were a highlight...not a bunch of folks walking around with their noses in the air.
Relaxing and designed to promote returning to center.
EVERYONE is friendly in Cozumel, BTW. I went on a one-week dive trip with my son and stayed at this very nice hotel. It was convenient to the dive marinas and only 6 minutes from San Miguel. We had one of the lower-mid range rooms and it was roomy enough for us. Slider out to the deck where we could hang our gear to dry. I would have liked to have had a tub instead of a shower, but I didn't think about that in advance. There's a nice beachside eatery just up the street where we had breakfasts and a few lunches and dinners when not diving.
Great staff, Santos And the other staff are phenomenal! Met great friends! Right on the shoreline...great dive shop (Dive Boutique) across the street run by Phillip....must stop here! Had a wonderful stay!! Will be back in February! Great diving !!!
The best staff very friendly beds a little hard. Excellent local to Cozumel marine and dive boutique for diving.will definitely be back.
Always a great time. Love the staff. Great location.
i have stayed at casa del mar many times and have always had a great stay. the swim up bar is great. the dive shop is very professional and does a wonderful job.
We have stayed before.They did not have breakfast buffet. Have not upgraded room for many years. Towels are frayed and old a.wrote hotel told disappointed ,heard nothing. Informed them there are too many places to stay on island to stay there again
We stayed in the two story cabanas, rooms were very clean and staff was pleasant. very close and convent to the dive shop. Restaurant was also close, food was good and staff was very nice. Vacation package included 2 day car rental. We made the reservations 2 days in advance; however, the night before we were notified that the time selected was not available. This was very disappointing as it was the only time on the trip we could tour the island. Dive shop was accommodating and worked well with new divers. Overall I would i would recommend Casa Del Mar. Save the car cancellation it was a very pleasant stay.
It was a nice place to stay, clean, comfortable, a very reasonable price
The staff (from start to finish) was extra friendly and very helpful. Location was great for our needs to get out diving, shopping and eating. Ooops! Had a water line break on our last day. We were kept vary well informed about the situation while they worked on resolving the problem. I would stay at Casa Del Mar again for sure.
The staff was fantastic,the location is perfect. For scuva divers is the perfect location
As a disclaimer - we chose this hotel because SCUBA was the main focus of our trip! The guys at Cozumel Marine World (right across the street from Casa Del Mar) are AMAZING! They showed us a great time and made sure we were taking care of at all times. Casa Del Mar is not an air conditioned hotel -- only your personal room is air conditioned (unless you reserved the cabana rooms -- then the whole house is AC). The hotel does offer a meal plan for $39/person/day. That was a GREAT deal for us. The restaurant is open from 7a-11:00p and you can eat whenever and however much you want! AND alcohol is included in that price! The hotel also has a pool that bellies up to the bar (plus!). The only downside to this hotel is that it is not close to a beach. You have to take a 25 minute taxi ride to a beach and most of the beaches in Cozumel close at 4:00p.
Hotel highlights
- Free parking
- Onsite dining
- Marina
- Outdoor pool
Stingray Beach is a short stroll from Casa del Mar Cozumel Hotel & Dive Resort, and other popular attractions like Dolphinaris are within a couple of miles (3 km). This 106-room, 3-star hotel welcomes guests with a restaurant, a marina, and an outdoor pool. Near the airport, it's also near Palacio Municipal and Plaza Punta Langosta.
Dining
Enjoy a bite to eat at Coral Reef, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.
Rooms
Casa del Mar Cozumel Hotel & Dive Resort's 106 air-conditioned rooms provide phones. Guests can expect WiFi and TVs with cable channels. Free toiletries are also available.
Property features
Guests staying at Casa del Mar Cozumel Hotel & Dive Resort enjoy access to a marina, an outdoor pool, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include an outdoor tennis court, WiFi in public areas, and conference space.
Guest reviews for Casa del Mar Cozumel Hotel & Dive Resort
house of the sea
Everyone
We were treated like family during our stay at the Casa del Mar. My room was always cleaned and well stocked. The staff went out of their way to help in any situation that arose . I will be definitely be returning.
dive resort across from cozumel marine world
Everyone
Affordable dive resort. Easy walk across the street to dive boats. Short taxi ride into town.
good basic hotel
Everyone
No complaints about room or facilities. Did not provide bottled water in the rooms (pretty normal on Cozumel) but did have a water cooler and ice chest on the floor. Both were empty about half of the time. Always look forward to a few minutes in the hot tub after diving. Was never hot while we were there. Restaurant OK. Would have had breakfast every day if it had opened on time at 7am. Because they were late did not have time to eat and make the dive boat. Coffee was good, lunch and dinner Ok and reasonably priced.
Everyone
Great place to stay. close to downtown. Clean and friendly. Good food and drinks
good place to stay
Everyone
This hotel had good rooms, ok cable tv, a good pool with swim up bar, and hot tub.
4 miles from town but fairly close to beach.
Everyone
Room was not fancy. Pool was cold. Food was good and a great price. Courtyard was beautiful as was outside of building. Staff was helpful and nice. Enjoyed our stay here.
the third time is not the charm!!!!
Everyone
This was my third time staying at Casa Del Mar and it will be my last, I only went back because my first choice was fully booked. I feel sorry for the staff at this place, they are great people who care. Unfortunately I can't say the same about ownership. This place is breaking down and the owners could careless. Where to start, not having hot water is one thing, safe problems, broken bathroom doors, paint over paint over paint leads to pealing and sticking to your clothing and best of all the smell of the sewer backing up in the Cabanas is not something you get everyplace you stay, but at Casa Del Mar you might get lucky. My suggestion to ownership would be close half and remodel the right way.
Everyone
I feel the class of hotel guests were a highlight...not a bunch of folks walking around with their noses in the air.
awesome location. wonderful people!
Everyone
Relaxing and designed to promote returning to center.
Review comment
Casa del Mar Cozumel Hotel & Dive Resort responded on Jan 16, 2017
Dear guest, First of all, I would like to thank you for your preference and for the time you took for sharing your comments. We will be gald to see you again in home! Best regards.
comfy, clean, and friendly
Everyone
EVERYONE is friendly in Cozumel, BTW. I went on a one-week dive trip with my son and stayed at this very nice hotel. It was convenient to the dive marinas and only 6 minutes from San Miguel. We had one of the lower-mid range rooms and it was roomy enough for us. Slider out to the deck where we could hang our gear to dry. I would have liked to have had a tub instead of a shower, but I didn't think about that in advance. There's a nice beachside eatery just up the street where we had breakfasts and a few lunches and dinners when not diving.
Dear guest, Thank you so much for your valuable time for sharing your postiive comments. We are happy to know that you enjoyed your stay and that you will be returning. We look forward to seeing you again and make your next stay more enjoyable. Best regards.