Villas El Encanto Cozumel

3.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Villas El Encanto Cozumel

Villa Room (Shared Kitchen) | Terrace/patio
2 outdoor pools, open 9:00 AM to 10:00 PM, free cabanas, pool umbrellas
Family Cabin, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Villa Room (Shared Kitchen) | Living room
Family Cabin, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

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Room options

Basic Room

  • 20 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom (Private Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Family Cabin, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

Villa Room (Shared Kitchen)

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite (Shared Kitchen)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Apartment 1 Bedroom, Kitchen 2 Tanks Dive Trip Included

  • 484 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Cozumel

Located in Colonia Andrés within a short walk of Palacio Municipal, Villas El Encanto Cozumel is within a mile (2 km) of other popular sights such as Stingray Beach. This 10-room, 3-star hotel welcomes guests with 2 outdoor pools, a full-service spa, and free in-room WiFi.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Punta Langosta Pier - 14 min walk - 0.8 miles
  • Stingray Beach - 18 min walk - 1.0 mile
  • Central Plaza - 19 min walk - 1.0 mile
  • Cozumel Maritime Terminal - 2 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Rolandi's - ‬10 min walk
  • ‪Los Nopales - ‬9 min walk
  • ‪La Perla Negra - ‬8 min walk
  • ‪Subway - ‬9 min walk
  • ‪Restaurant los Arcos - ‬5 min walk

About this property

Villas El Encanto Cozumel

Family-friendly hotel with 2 outdoor pools and a full-service spa
At Villas El Encanto Cozumel, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. There's free parking and a beach shuttle. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include express check-in, express check-out, and a terrace.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Dining areas, private yards, and minibars are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blissdayspa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Tax ID - MAOA03056810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Tax ID number is MAOA03056810.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Villas El Encanto Cozumel.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto
El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel
Villas El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel Cozumel

Frequently asked questions

Are free cancellation options available at Villas El Encanto Cozumel?

Villas El Encanto Cozumel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do around Villas El Encanto Cozumel?

This hotel is situated in Colonia Andrés within a short 15-minute walk of Punta Langosta Pier and also 14 minutes on foot from Plaza Punta Langosta. You'll also find Stingray Beach and Palacio Municipal less than a mile away.

Is there parking available at Villas El Encanto Cozumel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Villas El Encanto Cozumel?

Blissdayspa is the hotel's spa and services include sports massages, hot stone massages, body wraps, and aromatherapy.

Does Villas El Encanto Cozumel include a casino on the premises?

No, Villas El Encanto Cozumel doesn't have a casino.

Will I find an indoor pool at Villas El Encanto Cozumel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Villas El Encanto Cozumel?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a full-service spa.

Are there hot tubs at Villas El Encanto Cozumel?

No, there isn't a spa tub at this hotel.

Does Villas El Encanto Cozumel feature a restaurant that includes a breakfast menu?

No, Villas El Encanto Cozumel doesn't have a restaurant that serves breakfast.

Will Villas El Encanto Cozumel allow pets to stay free of charge?

No, pets aren't allowed at Villas El Encanto Cozumel.

Does Villas El Encanto Cozumel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Villas El Encanto Cozumel?

The closest major airport to Villas El Encanto Cozumel is Cozumel Intl. Airport (CZM), which is 2.6 mi away (10 minutes by car).

Can I book a room with a balcony at Villas El Encanto Cozumel?

No, there aren't any guestrooms with balconies at Villas El Encanto Cozumel.

Villas El Encanto Cozumel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 260 reviews
Rating 8 - Good. 26 out of 260 reviews
Rating 6 - Okay. 8 out of 260 reviews
Rating 4 - Poor. 4 out of 260 reviews
Rating 2 - Terrible. 2 out of 260 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zane, Midlothian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy, the property is super cute and feels super safe inside. It’s outside the party area which we love so there peace and quiet! We will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Katia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rolf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and jungle like yard with birds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful tropical paradise in Cozumel

We Absolutely loved this hidden gem. Only a 15 min walk into the heart of town. 5 min to the grocery to pick up all your provisions. The rooms are set in the most beautiful, lush gardens. Two perfect dipping pools to cool off after a hot day in the Mexican sun. If you want to rent a jeep there is parking available in the gated compound. If you love dogs they have 6 rescues that roam the property. We fell in love with them all. It really feels like home here. All the staff are amazing and kind. We loved it so much we booked (before we left) for a month next year.
Stayed 10 nights in Feb 2025

10/10 Excellent

Arline

Liked: Staff & service, amenities, property conditions & facilities
These condos have a mature garden w 2 pools. Lots of birds, excellent grocery 3 blocks away. Staff on site, and a very clean shared kitchen. Beautiful clean comfortable rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and would recommend

Very nice villa. Staff were very extremely kind and helpful. Very clean. There were 4 dogs that were very sweet and kid friendly. I would definitely recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marc, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasent outdoor facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanyse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the all inclusive was great. Room was clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

julia

Stayed 1 night in Jan 2025

10/10 Excellent

julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with cozy bedding and lots of space. The grounds are well cared for and lush. They are lots of really sweet pups on the property. They also had a mini playground which was great. Perfect place if you have kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. My room was clean and comfortable. I could easily walk to restaurants or stores without being in the middle of a lot of traffic or touristy hustle.
Stayed 3 nights in Jan 2025

10/10 Excellent

Garett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Stay!!

Was such a great stay! Tucked away in a jungle environment.. very comfy in three beds for the three of us.. made use of the little cooker burner and fridge.. Sat outside on the patio and hammock… was PERFECT..definitely coming back!! Thank you!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Audrey-maude

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C était très bien à part les piscines étaient brouillées et pas de tv dans la chambre mais nous n avons pas eu besoin. Les lits étaient confortables et le stationnement intérieur était pratique pour nos scooters.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corley

Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
We loved staying at Villas el Encanto. The room was beautiful and very cozy like a home away from home. Great attention to detail and the staff was very friendly. We were personaly greeted by the owners and immediately felt like family. We will for sure return for a much longer stay. We had an amazing time
Stayed 3 nights in Dec 2024

6/10 Okay

antoine

Liked: Staff & service, property conditions & facilities
To many dogs barking in the property, it would start at 7am and go for the whole morning. Seret dogs... but noisy ones, also dog poop around the property👎 not for me Owner are nice thougv
Stayed 2 nights in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hannah and her son went above and beyond to make us feel welcome. The room was clean and very comfortable and quiet. They made sure we made it to the cruise port the next morning which was unexpected and greatly appreciated. Highly recommend this property!!
Stayed 2 nights in Oct 2024

10/10 Excellent

leonarda

Business traveler
Liked: Property conditions & facilities
Always a pleasure
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I travelled for the Ironman event. The location was perfect. Close to grocery store, race expo and finish line/run course. The stay itself was beautiful, secluded and was incredibly relaxing. Access to a shared kitchen was a bonus. Really great access to local restaurants within a 10 minute walk. We also loved seeing the property dogs, they were super hosts! I can't reccomeneded this property enough. One of our favourite stays.
Stayed 4 nights in Sep 2024