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Excellence Playa Mujeres - Adults Only - All Inclusive

5.0 out of 5.0

Recent guest reviews

Great time and very friendly staff!! The weather was not that good, but there was plenty to do - I plan on coming back soon!

They greet you with champagne. The hotel room was amazing. They had champagne and a cake ready for my fiance for his birthday and decorated with balloons. Entertainment was great. The all inclusive alcohol was great, not the cheap ones you normally get. The resturants were all delicious! The only complaint was the weather it rained 3 out of 6 days but resort was amazing. Beach was gorgeous! Would definitely go back!

fantastic experience, this is our third time staying at the Excellence and plan on returning.

Beautiful stay at this property. Very quiet and relaxing. Will go back again!

Very nice resort with many amenities! Beautiful pools, good food, drinks galore, and attentive staff. A variety of restaurants and cafes with no reservations needed. Daily activities by the beach & pool, theme nights and evening entertainment. No need to leave the resort! However, a tour desk was available to reserve activities in the Cancun area. Unfortunately, it rained the entire week we were there. While some indoor activities were available (Bingo, trivia, dance lessons), we got restless after several hours with nothing to do except read & play cards (which we brought with us). Otherwise, we love this resort and would definitely return in the future.

Very elegant and clean place. Romantic, had the best honeymoon possible!

We were extremely impressed with the way staff treated my wife and I and would highly recommend this resort to anyone.

It was my 3rd visit for 3 consecutive year. Exellence playa mujeres is our favorite hotel in Cancun. I will definitely book it again next year. Thank you.

Very nice resort. Great food and very clean.staff very friendly.

This was our second time there give a southern out Ignacio bar tender by the fruit bar not sure I spelled his name right Alejandro at the grill and Lizbeth they were all amazing but all the staff always had smiles on there faces anything we needed they would do what they could. Only disappointment was the topping for the onion soup was broken. We will be going back for sure.

Everything was top notch; foods was amazing (not amazing for all-inclusives, just amazing). Staff went out of their way to provide excellent service. Drinks were delicious and grounds were emaculate. Perfect getaway. We will definitely be back. This is a large resort (not that it's a con). There is a "party pool" with lots of music, games, drinking. But there are also quieter pools/areas as well. Our first night we ate a French restaurant and we had to wait an hour for our table. But others nights we were seated immediately. Agave, Basmati and Chez Isabelle should not be missed!

Beautiful resort! Staff is amazing! Food delicious! Very clean! We will go back !!

Great resorts with comfortable layout. Beach acccess and amenities are all really good whether you hang by multiple pools, lazy river or go to the beach. The food is really good. Wish room was stocked with better alcohol choices, but bars and restaurants have better premium options.

This was our 3rd time to this property. As always, it was excellent: clean, safe, and wonderful staff. My shuttle contact wasn’t very helpful from the third party vendor so Vilma at the concierge desk made sure my transport was set to arrive on time. It’s the little things like this that make the Excellence feel like a second home.

We were there for my granddaughter ‘s wedding. From the moment we entered everything was “perfecto”

This is the 1st time myself/daughter visited/stayed at this hotel. The hotel was beautiful, the grounds were great, we loved the pools, the staff were excellent! Everyone was so nice, kind, friendly, helpful; the food was great at all the restaurants we visited. While we didn't get to all 9 restaurants, we went to at least 7 and I would highly recommend those we visited. We attended a pilates class. The instructor said it was an intro; however, having done pilates for many yrs, it was not an intro. I thought my daughter wasn't going to make it through as she never took 1 class. While the class was very good as was the instructor, I would certainly make a note to other guests that it is more advanced than an intro. Overall we had a fantastic experience, our room was beautiful, we overlooked a pool, yet the challenge was the really awful smell in the room. The room smelled of mold/mildew from the air conditioner. While the hotel tried to help us by putting in a humidifier, the truth is, it wasn't helpful at all AND we had to empty the humidifier 3 times ourselves (so it would continue working). Any time we walked into the room the smell hit us and we noticed it the whole time we were in the room, even though they had incense in the room to burn, that did not take away the smell. The hotel said they would rectify it after we left to look at the air conditioning unit OR we could change our room to a further away room. We decided not to move our room, even though they offered.

Excellent as usual. Dress code has become rather strict compared to the past.

The Excellence Playa Mujeres is THE place to vacation with your loved one! This was our 2nd time visiting and we were celebrating our 25th wedding anniversary. The staff does everything it can to make sure you are having the best experience possible. The grounds are just beautiful and the room was super clean and comfortable. The food and variety of food was just fantastic! Jesse was our concierge and he took care of all of our arrangements and Hugo at the Terrace Bar was such a nice guy and could make anything you wanted to drink... very tasty as well I might add. HA If you are an active type person there is always something to do or if you just want to relax (That's us!!) they have that everywhere! If you are looking for that just right place where you want to reconnect with that someone you love and cherish... look no further than The Excellence Playa Mujeres!!! It is heaven on Earth hands down. We will be back for our 30th!!

Very relaxing, plenty of options to choose if you wish to explore more. Lots of things to get involved in if you choose too as well, or just enjoy the scenery and attention.

The staff and service were outstanding. The food was great. If I had to complain, it would be the two hour wait time to eat at the French restaurant - it was well worth the wait. We managed to go across to the Spice restaurant and have sushi until our number was called. Best experience at a resort in a while!

Prolongacion Bonampak Playa Mujeres QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located within a mile (2 km) of Punta Sam Ferry Terminal, Excellence Playa Mujeres - Adults Only - All Inclusive is within 2 miles (3 km) of Playa Mujeres Golf Club. This 450-room, 5-star resort has 7 outdoor pools along with a private beach and a full-service spa. El Meco Archaeological Site is also 2.4 mi (3.8 km) from the resort, which is on the waterfront.


Dining

There are multiple options for onsite dining with 9 restaurants, including Toscana, which has garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 450 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can expect to find free WiFi and 42-inch LED TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, sofa beds, and coffee makers are also standard.


Property features

Awarded Conde Nast Gold List status in 2013, Excellence Playa Mujeres - Adults Only - All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle at scheduled times for MXN 1840 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a nightclub, a 24-hour fitness center, and a spa tub.

Room options

Jr Ste Swim Up Spa or Pool View

King 1 | Sleeps 2

Two-Story RooftopTerrace Ste Spa-Pool Vw

King 1 | Sleeps 2

Excellence Club Jr. Ste. OCF

King 1 | Sleeps 2

Excellence Club Two-story Rooftop Terrace Suite

King 1 | Sleeps 2

Guest reviews for Excellence Playa Mujeres - Adults Only - All Inclusive

Everyone (85) Couples (802) Business (3) Family (30) Friends (56) Other (13)
5
Everyone

Great time and very friendly staff!! The weather was not that good, but there was plenty to do - I plan on coming back soon!

By on Jun 22, 2018

5

amazing hotel

Everyone

They greet you with champagne. The hotel room was amazing. They had champagne and a cake ready for my fiance for his birthday and decorated with balloons. Entertainment was great. The all inclusive alcohol was great, not the cheap ones you normally get. The resturants were all delicious! The only complaint was the weather it rained 3 out of 6 days but resort was amazing. Beach was gorgeous! Would definitely go back!

By , from new york on Jun 19, 2018

5

great adults only hotel on the beach

Couples

fantastic experience, this is our third time staying at the Excellence and plan on returning.

By , from Hobart IN on Jun 19, 2018

5
Everyone

Beautiful stay at this property. Very quiet and relaxing. Will go back again!

By , from california on Jun 18, 2018

5

luxury all-inclusive

Couples

Very nice resort with many amenities! Beautiful pools, good food, drinks galore, and attentive staff. A variety of restaurants and cafes with no reservations needed. Daily activities by the beach & pool, theme nights and evening entertainment. No need to leave the resort! However, a tour desk was available to reserve activities in the Cancun area. Unfortunately, it rained the entire week we were there. While some indoor activities were available (Bingo, trivia, dance lessons), we got restless after several hours with nothing to do except read & play cards (which we brought with us). Otherwise, we love this resort and would definitely return in the future.

By , from Chicago on Jun 18, 2018

5

excellence

Everyone

Very elegant and clean place. Romantic, had the best honeymoon possible!

By on Jun 13, 2018

5
Couples

We were extremely impressed with the way staff treated my wife and I and would highly recommend this resort to anyone.

By on Jun 11, 2018

5
Everyone

It was my 3rd visit for 3 consecutive year. Exellence playa mujeres is our favorite hotel in Cancun. I will definitely book it again next year. Thank you.

By on May 30, 2018

5
Everyone

Very nice resort. Great food and very clean.staff very friendly.

By on May 25, 2018

5

staff is amazing

Everyone

This was our second time there give a southern out Ignacio bar tender by the fruit bar not sure I spelled his name right Alejandro at the grill and Lizbeth they were all amazing but all the staff always had smiles on there faces anything we needed they would do what they could. Only disappointment was the topping for the onion soup was broken. We will be going back for sure.

By on May 14, 2018