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Excellence Playa Mujeres - Adults Only - All Inclusive

5.0 out of 5.0

Excellence Playa Mujeres - Adults Only - All Inclusive

5.0 out of 5.0

Recent guest reviews

Great facilities and amazing staff. Food is Ok with many choices. My only complaint is that the pools were not heated as advertised for the winter (we arrived Dec 1st and stayed for a week) and we were not able to enjoy the pools.

I have traveled the world extensively and stayed at some very exclusive properties. Excellence Playa Mujeres is right up there with the best. food, entertainment and property were all top notch. only negative was paying two bribes to local cops. One for wife not wearing a seat belt and one for having my phone out even though it was for GPS.

Everything is excelente beach, food, entertainment, service.

We paid for an ocean front room, we had a room with a pool view and ocean view...not ocean front. We also paid for the Excellence club, our check in took over an hour. We never met our "personal" concierge. There were no benfits for the "club" other than the private beach area.

Beautiful resort and friendliest staff cant wait to visot again

Everything was amazing the staff was so nice and helpful

Pure luxury! A bit secluded, but plenty of activities to do from the resort-both paid and complimentary. The food was EXCELLENT at all the restaurants we tried. The only let-down was the room service food. It was not the same quality and flavor as the restaurants at all. All the restaurants have a formal dress code in the evenings, so pack accordingly. The service everywhere at the resort was fantastic and almost everyone spoke English as well as Spanish. We are planning a return trip for next year!

This is the best place to vacation. Met so many people that have been to this facility multi times. The staff is wonderful - never met a bad person. Rooms are cleaned and they bring towels twice! You will never want to go anywhere else once you have stayed here!! LOVE IT!!

This place is just the best I have been to. They will do anything to see that your happy and the staff is friendly. The accommodations are great. The restaurants give you such a wide choice and they have all been good to outstanding. The french restaurant is definitely outstanding.

Had the most amazing stay at this resort. Been to a few all inclusive and this is definitely the top of the list. I went in a group of 6 with a bunch of friends but it definitely is a resort for couples. Nevertheless it was an amazing stay. The restaurants have no reservations but we had to wait about an hour for dinner each time due to our table of 6 which is far larger than most of the tables they set for 2. The bartenders are great at their job in both entertainment and for their drink making skills. Some of the best shows I’ve seen every night! The highlight of the trip is definitely the staff. Shout out to the entertainment team! Monica, Dante and Arahel were a huge source of entertainment. Activities were great for relaxing but also a variety of different things to do. They were super friendly and always had an abundance of energy everyday. We also got a chance to try the hydrotherapy spa which was a really cool experience although something I wouldn’t do at home. Overall, great experience and I get why some people come back every year. Amazing team, keep it up!

Beautiful. Staff is wonderful, and the resort is paradise.

Beautiful resort along with excellent restaurants....the staff were super friendly and very helpful.....

My Wife and I stayed at "Beloved" before so we kinda had high expectations for this one. But I guess it was too high and we ended up little disappointed. The room service and the restaurants took a little too long to get to you. The Wifi was slow and 3 out of 7 nights that we stayed it didn't work at all. Other than that we still had a good time but I don't think we'll be coming back here.

Almost everything was good! There are few things that we were disappointed about: there was no hot jacuzzi by the pool as described and WiFi was horrible.

Excellent experience through and through. While the resort is on the expensive side, it’s really worth everything. The only reason I gave 4 out of 5 for room comfort is because the thermostat could not be raised above 74 degrees Fahrenheit. I’m cold intolerant so that made my nights quite uncomfortable. Otherwise the experience was world class!

Room close to beach.. nice pools. The food was good. Room service was prompt! We would recommend and come back

Prolongacion Bonampak Playa Mujeres QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Within a short distance of Excellence Playa Mujeres - Adults Only - All Inclusive are Punta Sam Ferry Terminal and Playa Mujeres Golf Club. This 450-room, 5-star resort has 7 outdoor pools along with a private beach and a full-service spa. It's on the waterfront and also close to El Meco Archaeological Site.


Dining

There are multiple options for onsite dining with 10 restaurants, including Toscana, which has garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 42-inch an LED TV with satellite channels and a DVD player. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a furnished balcony or patio, and a sofa bed.


Property features

Excellence Playa Mujeres - Adults Only - All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle at scheduled times for MXN 1840 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only resort include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Terrace Suite With Plunge Pool

King 1 | Sleeps 2

Two-Story RooftopTerrace Ste Spa-Pool Vw

King 1 | Sleeps 2

Excellence Club Junior Suite Ocean View

King 1 | Sleeps 2

Jr Ste Swim Up Spa or Pool View

King 1 | Sleeps 2

Guest reviews for Excellence Playa Mujeres - Adults Only - All Inclusive

Everyone (120) Couples (789) Business (2) Family (30) Other (13) Friends (55)
5
Everyone

Great facilities and amazing staff. Food is Ok with many choices. My only complaint is that the pools were not heated as advertised for the winter (we arrived Dec 1st and stayed for a week) and we were not able to enjoy the pools.

By on Dec 11, 2018

5
Everyone

By on Dec 10, 2018

4
Everyone

I have traveled the world extensively and stayed at some very exclusive properties. Excellence Playa Mujeres is right up there with the best. food, entertainment and property were all top notch. only negative was paying two bribes to local cops. One for wife not wearing a seat belt and one for having my phone out even though it was for GPS.

By on Dec 4, 2018

5
Everyone

Everything is excelente beach, food, entertainment, service.

By on Dec 3, 2018

3
Everyone

We paid for an ocean front room, we had a room with a pool view and ocean view...not ocean front. We also paid for the Excellence club, our check in took over an hour. We never met our "personal" concierge. There were no benfits for the "club" other than the private beach area.

By on Dec 1, 2018

5
Everyone

Beautiful resort and friendliest staff cant wait to visot again

By , from California on Nov 21, 2018

5
Everyone

Everything was amazing the staff was so nice and helpful

By , from Utah on Nov 17, 2018

5
Everyone

Pure luxury! A bit secluded, but plenty of activities to do from the resort-both paid and complimentary. The food was EXCELLENT at all the restaurants we tried. The only let-down was the room service food. It was not the same quality and flavor as the restaurants at all. All the restaurants have a formal dress code in the evenings, so pack accordingly. The service everywhere at the resort was fantastic and almost everyone spoke English as well as Spanish. We are planning a return trip for next year!

By , from Denver, Colorado on Nov 10, 2018

5
Everyone

By on Nov 3, 2018

5
Everyone

This is the best place to vacation. Met so many people that have been to this facility multi times. The staff is wonderful - never met a bad person. Rooms are cleaned and they bring towels twice! You will never want to go anywhere else once you have stayed here!! LOVE IT!!

By , from Westland, MI on Oct 30, 2018

Excellence Playa Mujeres - Adults Only - All Inclusive

Prolongacion Bonampak, Playa Mujeres, QROO 77400