Excellence Playa Mujeres - Adults Only - All Inclusive in Cancun

Rooms

Guests can expect to find free WiFi and 42-inch an LED TV with satellite channels and a DVD player. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a furnished balcony or patio, and a sofa bed.

Property features

Excellence Playa Mujeres - Adults Only - All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle at scheduled times for MXN 1840 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only resort include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Terrace Suite With Plunge Pool

King 1 | Sleeps 2

Two-Story RooftopTerrace Ste Spa-Pool Vw

King 1 | Sleeps 2

Excellence Club Junior Suite Ocean View

King 1 | Sleeps 2

Jr Ste Swim Up Spa or Pool View

King 1 | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available at scheduled times), which is offered for a fee. Driving? This property offers free parking.

Check-in: 3 PM
Check-out: noon

Special Check-in Details

Airport transportation is available at scheduled times. Guests must make arrangements in advance by contacting the property.

Payment types

Kids + Beds

Children 18 and younger are not permitted to stay at this adults-only property (only guests older than 18 are allowed)

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Mastercard, and Visa.
The resort provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
A resort fee is included in the total price shown.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

Resort fee

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 1840 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive

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4.6

out of 5

"Excellent!"

See all 1,009 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.5

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

Great facilities and amazing staff. Food is Ok with many choices. My only complaint is that the pools were not heated as advertised for the winter (we arrived Dec 1st and stayed for a week) and we were not able to enjoy the pools.

I have traveled the world extensively and stayed at some very exclusive properties. Excellence Playa Mujeres is right up there with the best. food, entertainment and property were all top notch. only negative was paying two bribes to local cops. One for wife not wearing a seat belt and one for having my phone out even though it was for GPS.

Everything is excelente beach, food, entertainment, service.

We paid for an ocean front room, we had a room with a pool view and ocean view...not ocean front. We also paid for the Excellence club, our check in took over an hour. We never met our "personal" concierge. There were no benfits for the "club" other than the private beach area.

Beautiful resort and friendliest staff cant wait to visot again

Everything was amazing the staff was so nice and helpful

Pure luxury! A bit secluded, but plenty of activities to do from the resort-both paid and complimentary. The food was EXCELLENT at all the restaurants we tried. The only let-down was the room service food. It was not the same quality and flavor as the restaurants at all. All the restaurants have a formal dress code in the evenings, so pack accordingly. The service everywhere at the resort was fantastic and almost everyone spoke English as well as Spanish. We are planning a return trip for next year!

This is the best place to vacation. Met so many people that have been to this facility multi times. The staff is wonderful - never met a bad person. Rooms are cleaned and they bring towels twice! You will never want to go anywhere else once you have stayed here!! LOVE IT!!

This place is just the best I have been to. They will do anything to see that your happy and the staff is friendly. The accommodations are great. The restaurants give you such a wide choice and they have all been good to outstanding. The french restaurant is definitely outstanding.

Had the most amazing stay at this resort. Been to a few all inclusive and this is definitely the top of the list. I went in a group of 6 with a bunch of friends but it definitely is a resort for couples. Nevertheless it was an amazing stay. The restaurants have no reservations but we had to wait about an hour for dinner each time due to our table of 6 which is far larger than most of the tables they set for 2. The bartenders are great at their job in both entertainment and for their drink making skills. Some of the best shows I’ve seen every night! The highlight of the trip is definitely the staff. Shout out to the entertainment team! Monica, Dante and Arahel were a huge source of entertainment. Activities were great for relaxing but also a variety of different things to do. They were super friendly and always had an abundance of energy everyday. We also got a chance to try the hydrotherapy spa which was a really cool experience although something I wouldn’t do at home. Overall, great experience and I get why some people come back every year. Amazing team, keep it up!

Beautiful. Staff is wonderful, and the resort is paradise.

Beautiful resort along with excellent restaurants....the staff were super friendly and very helpful.....

My Wife and I stayed at "Beloved" before so we kinda had high expectations for this one. But I guess it was too high and we ended up little disappointed. The room service and the restaurants took a little too long to get to you. The Wifi was slow and 3 out of 7 nights that we stayed it didn't work at all. Other than that we still had a good time but I don't think we'll be coming back here.

Almost everything was good! There are few things that we were disappointed about: there was no hot jacuzzi by the pool as described and WiFi was horrible.

Excellent experience through and through. While the resort is on the expensive side, it’s really worth everything. The only reason I gave 4 out of 5 for room comfort is because the thermostat could not be raised above 74 degrees Fahrenheit. I’m cold intolerant so that made my nights quite uncomfortable. Otherwise the experience was world class!

Room close to beach.. nice pools. The food was good. Room service was prompt! We would recommend and come back

Guest reviews for Excellence Playa Mujeres - Adults Only - All Inclusive

Everyone

By a verified traveler on Dec 11, 2018

By a verified traveler on Dec 10, 2018

By Dr.Wes on Dec 4, 2018

By a verified traveler on Dec 3, 2018

By a verified traveler on Dec 1, 2018

By Sal, from California on Nov 21, 2018

By Casey, from Utah on Nov 17, 2018

By Olivia, from Denver, Colorado on Nov 10, 2018

By a verified traveler on Nov 3, 2018

By Carol, from Westland, MI on Oct 30, 2018

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Excellence Playa Mujeres - Adults Only - All Inclusive

Excellence Playa Mujeres - Adults Only - All Inclusive

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Terrace Suite With Plunge Pool

Two-Story RooftopTerrace Ste Spa-Pool Vw

Excellence Club Junior Suite Ocean View

Jr Ste Swim Up Spa or Pool View

Guest reviews for Excellence Playa Mujeres - Adults Only - All Inclusive

Excellence Playa Mujeres - Adults Only - All Inclusive

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

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