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Excellence Playa Mujeres - Adults Only - All Inclusive

5.0 out of 5.0

Excellence Playa Mujeres - Adults Only - All Inclusive

5.0 out of 5.0
Overview Reviews Amenities & Policies
Prolongacion Bonampak, Playa Mujeres, QROO
1-844-663-2276
4.6
out of 5
"Excellent!"
See all 1,020 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Everyone
  • Friends

Recent guest reviews

Attention to detail was amazing! They really make their guest feel so special during their stay.

Such a wonderful experience. Top-notch everything. The food was great in most places. The service was spectacular. The decor and facilities were luxurious and we had a fantastic short vacation. We hope to return next year for a longer stay

the best place we have ever stayed!!!!!!!......food was excellent, staff amazing! check in easy

Beautiful property, friendly and attentive staff, good food and drinks and excellent beach and pool.

I wouldn’t stay anywhere else after staying here. Everything was just perfection.

My family and I had a very relaxing and amazed by the hospitality at this resort it surpassed our expectations from the cleanliness, beautiful hotel decor , all the activities the hotel has to offer , the quality of people , the amazing hotel staff the service was just incredible ! This is by far one of the best hotels we have ever been too especially for the hospitality !! We have been to one of the most luxurious hotels in USA and it doesn’t compare to the hospitality from the staff at Exellence Mexico . We would come back here to have a real relaxing vacation !!!

This was our third trip to this resort. If it was our first trip, I would have probably rated it the highest I could, but since being there before I found differences. We go there for our anniversary, and in the past we were pampered more than we were this trip. There used to be a little surprise for us in our room each day, ranging from towel swans to coconut drinks, but this year we only received towel swans on the 2nd day. The staff at the restaurants//bars did not seem as happy this year with the exception of the hibachi. When we left, my husband and I were talking about trying a different resort next year.

Really amazing place. I think my main disappointed would have to be the WIFI - it only really worked when you are close to the main building. There is just no excuse for this in 2018 (almost 2019). I understand that many people go there to disconnect from work, but as an entrepreneur, I needed to work for a few hours a day (or to take care of various issues that came up for my clients) - and it made it quite a hassle to do so. The were only a handful of cabanas with decent WIFI coverage. Even when we were just trying to look up information about tours or excursions from our room - it was painfully slow. For the price we were paying, I would expect at least half decent WIFI coverage. In addition, there is no privacy in regards to your bathroom, so get ready to really get intimate with the sounds of your spouse dropping the kids off at the pool. That being said - this place is amazing, and we will definitely be coming back the next time we want to book a tropical vacation. The food is outstanding, the staff is extremely friendly, and there is great music every night. I just hope they make the right decision and fix the WIFI issues for people who can't completely disconnect from work.

Great facilities and amazing staff. Food is Ok with many choices. My only complaint is that the pools were not heated as advertised for the winter (we arrived Dec 1st and stayed for a week) and we were not able to enjoy the pools.

I have traveled the world extensively and stayed at some very exclusive properties. Excellence Playa Mujeres is right up there with the best. food, entertainment and property were all top notch. only negative was paying two bribes to local cops. One for wife not wearing a seat belt and one for having my phone out even though it was for GPS.

Everything is excelente beach, food, entertainment, service.

We paid for an ocean front room, we had a room with a pool view and ocean view...not ocean front. We also paid for the Excellence club, our check in took over an hour. We never met our "personal" concierge. There were no benfits for the "club" other than the private beach area.

Beautiful resort and friendliest staff cant wait to visot again

Everything was amazing the staff was so nice and helpful

Pure luxury! A bit secluded, but plenty of activities to do from the resort-both paid and complimentary. The food was EXCELLENT at all the restaurants we tried. The only let-down was the room service food. It was not the same quality and flavor as the restaurants at all. All the restaurants have a formal dress code in the evenings, so pack accordingly. The service everywhere at the resort was fantastic and almost everyone spoke English as well as Spanish. We are planning a return trip for next year!

Prolongacion Bonampak Playa Mujeres QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Within a short distance of Excellence Playa Mujeres - Adults Only - All Inclusive are Punta Sam Ferry Terminal and Playa Mujeres Golf Club. This 450-room, 5-star property has 7 outdoor pools along with a private beach and a full-service spa. It's on the waterfront and also close to El Meco Archaeological Site.


Dining

There are multiple options for onsite dining with 10 restaurants, including Toscana, which has garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 42-inch an LED TV with satellite channels and a DVD player. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a furnished balcony or patio, and a sofa bed.


Property features

Excellence Playa Mujeres - Adults Only - All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle at scheduled times for MXN 1840 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Terrace Suite With Plunge Pool

King 1 | Sleeps 2

Two-Story RooftopTerrace Ste Spa-Pool Vw

King 1 | Sleeps 2

Excellence Club Junior Suite Ocean View

King 1 | Sleeps 2

Jr Ste Swim Up Spa or Pool View

King 1 | Sleeps 2

Guest reviews for Excellence Playa Mujeres - Adults Only - All Inclusive

Everyone (130) Couples (790) Business (2) Family (30) Other (13) Friends (55)
5
Partner Couples

Attention to detail was amazing! They really make their guest feel so special during their stay.

By , from NYC, us on Feb 8, 2019

5
Everyone

Such a wonderful experience. Top-notch everything. The food was great in most places. The service was spectacular. The decor and facilities were luxurious and we had a fantastic short vacation. We hope to return next year for a longer stay

By on Feb 4, 2019

5
Everyone

the best place we have ever stayed!!!!!!!......food was excellent, staff amazing! check in easy

By on Jan 22, 2019

5
Everyone

By on Jan 21, 2019

5
Everyone

Beautiful property, friendly and attentive staff, good food and drinks and excellent beach and pool.

By on Jan 16, 2019

5
Everyone

I wouldn’t stay anywhere else after staying here. Everything was just perfection.

By on Jan 14, 2019

5
Everyone

My family and I had a very relaxing and amazed by the hospitality at this resort it surpassed our expectations from the cleanliness, beautiful hotel decor , all the activities the hotel has to offer , the quality of people , the amazing hotel staff the service was just incredible ! This is by far one of the best hotels we have ever been too especially for the hospitality !! We have been to one of the most luxurious hotels in USA and it doesn’t compare to the hospitality from the staff at Exellence Mexico . We would come back here to have a real relaxing vacation !!!

By on Jan 6, 2019

2
Everyone

By on Dec 27, 2018

3
Everyone

By on Dec 24, 2018

3
Everyone

This was our third trip to this resort. If it was our first trip, I would have probably rated it the highest I could, but since being there before I found differences. We go there for our anniversary, and in the past we were pampered more than we were this trip. There used to be a little surprise for us in our room each day, ranging from towel swans to coconut drinks, but this year we only received towel swans on the 2nd day. The staff at the restaurants//bars did not seem as happy this year with the exception of the hibachi. When we left, my husband and I were talking about trying a different resort next year.

By , from usa on Dec 21, 2018

Excellence Playa Mujeres - Adults Only - All Inclusive

Prolongacion Bonampak, Playa Mujeres, QROO 77400

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