- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Hyatt Regency Buffalo / Hotel and Conference Center
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 111 reviews
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Recent guest reviews
The hotel is very close to D'Youville University where I presented for the weekend. The breakfast buffet was very good and the food was delicious. One of the best hotel breakfast buffet's I have had for many years.
It was conveniently located. Great atmosphere. It was necessary visit and it was pleasant to spend time inside
Nice staff clean rooms. Had a great time. Thank you
The hotel is a remodeled older building. The first floor area with lobby, bar and restaurant is a very nice space. The gym is very good for a hotel. The pool isn't much to speak of for excerising, but it is in a nice room with a view. The staff is great. They are attentive and polite. I will definitely return to this hotel.
Excellent stay. Exceptional staff. Clean, friendly atmosphere. No complaints.
Was in town for an overnight and this hotel didn’t disappoint. Staff recommended a great restaurant and were all very friendly. Definitely would return.
The Hotel was dated and the carpet was warn out and dirty the room we had was next to the pic machine which was mounted one the hotel room wall sounded like a construction zone at night
The hotel was good but the neighborhood around it was pretty creepy ie people hanging out in the alleys and the smell of urine. I felt pretty safe inside the hotel though.
Came in to buffalo for my grandmothers 80TH bday. Called the day before because I knew I would be arriving early and asked would I be able to get a early check-in . The manager was more then accommodating . He told me to call the next morning when I was like an hour away to make sure the room was ready. Check in process was nice and fast . The woman at the front desk was very nice. When I got to my room that's when the disappointment began looked like the room was Rush cleaned . The picture in the bathroom had some type on white stuff on it. The carpet had stains and crumbs on it . I called the front desk the upgraded my room to an executive king and said someone would be up to bring my new keys . After waiting 30 minutes someone came up with the new keys . When I got in my new room the carpet was dirty and stained again at this point I was just over it. Got dressed and headed to my grandmothers party. I came into town as a surprise she didn't even know I was coming.
My room had a leak. We had to request towels and washcloths more than once. Service for our hospitality room was slow. Valet service was disappointing. The staff was polite and respectful. But on my next stay I will stay elsewhere.
Was looking for the cheapest possible hotel in the downtown area. This happened to be the most modestly priced. Overall it was very nice, but I would compare prices and just take the cheapest in the area as I am sure they are all of similar quality. This hotel is steps away from the Convention Center, the Chippewa district, and Shea's. A mile south is the Key Bank Arena and the waterfront. A mile north is Allentown and Roswell. A rail line is available if you don't want to walk. As far as beer, Big Ditch Brewing is a short walk and serves quality beverages in my opinion. As far as vegan food, a Mighty Taco is around the corner (people from the area know this local chain well).
We requested early check-in and were told that a room would be assigned by 10:30 AM however were not given a room until 12 PM. I was not happy with the stay mostly because the room was not properly cleaned before being assigned to us. The bed sheets were ripped and the tub was extremely dirty. Definitely not what I expected from Hyatt.
Needs some attention to details: shower fixtures falling apart, room door knows & locks need replacement. Overall, good stay.
Overall great stay, would recommend to anyone staying in the Buffalo area. GREAT JOB STAFF!!!
Nice hotel with great location. Very friendly and helpful stuff
From the Valet who cheerfully got my cell phone from my car when I forgot it after he reminded me to check my car, to the desk staff who got me extra blankets to the tech staff who came twice to show me how to use the TV and fix the heat in my room, they were all great. On the downside, the heat in my room needed fixing and the TV had apparently become unplugged behind the TV, I checked the wall before calling down, but they were all great. They seemed to genuinely want to help and be of service.
Spent four nights here. Disappointed. Was very sick during my stay and needed late night medicine a couple times. There was zero way to get any of that delivered to our room after the gift shop closed, which was quite early. Paid way too much for that room to not have access to simple amenities. Our room came stocked with about 6 tissues in our tissue box. When we ran out I called the front desk to request more and I was informed there were no tissues at that hotel. I don't think that is true. She eventually said she would have some delivered but they never showed up, so I had to use toilet paper all night. The staff kept trying to send me to the Rite Aid, which is located on the sketchiest stretch of downtown, and I was unable to walk to because of dealing with Pneumonia. Beds seemed very low quality and uncomfortable, even before my sickness set in.
The pool was filthy. Dirty floors and floating debt in the pool. Are shower was also dirty.
Met friends for a nice weekend in the Buffalo and Hamburg areas. The hotel was very enjoyable. The only real distraction was from people asking for money when we were on the hotel's patio having drinks.
Hotel highlights
- Walking distance to Coca-Cola Field
- Free WiFi in public areas
- Onsite dining
- Spa
Located in Downtown Buffalo, Hyatt Regency Buffalo / Hotel and Conference Center is a leisurely stroll from popular sights such as Shea's Performing Arts Center and Coca-Cola Field. This 396-room, 3.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool. Buffalo and Erie County Naval and Military Park and KeyBank Center are also nearby.
Dining
Enjoy dining at Morton's The Steakhouse, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
Rooms
All of Hyatt Regency Buffalo / Hotel and Conference Center's 396 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Phones, ironing boards, and desks are also available.
Property features
At Hyatt Regency Buffalo / Hotel and Conference Center, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is available for USD 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 21 meeting rooms, and conference space.
Guest reviews for Hyatt Regency Buffalo / Hotel and Conference Center
very close to d'youville university
Business Travelers
The hotel is very close to D'Youville University where I presented for the weekend. The breakfast buffet was very good and the food was delicious. One of the best hotel breakfast buffet's I have had for many years.
Everyone
It was conveniently located. Great atmosphere. It was necessary visit and it was pleasant to spend time inside
Everyone
Nice staff clean rooms. Had a great time. Thank you
great hotel in nice location
Everyone
The hotel is a remodeled older building. The first floor area with lobby, bar and restaurant is a very nice space. The gym is very good for a hotel. The pool isn't much to speak of for excerising, but it is in a nice room with a view. The staff is great. They are attentive and polite. I will definitely return to this hotel.
Everyone
Excellent stay. Exceptional staff. Clean, friendly atmosphere. No complaints.
Everyone
Was in town for an overnight and this hotel didn’t disappoint. Staff recommended a great restaurant and were all very friendly. Definitely would return.
dated
Everyone
The Hotel was dated and the carpet was warn out and dirty the room we had was next to the pic machine which was mounted one the hotel room wall sounded like a construction zone at night
a good place to stay for a couple of days.
Everyone
The hotel was good but the neighborhood around it was pretty creepy ie people hanging out in the alleys and the smell of urine. I felt pretty safe inside the hotel though.
grandmothers 80th bday
Everyone
Came in to buffalo for my grandmothers 80TH bday. Called the day before because I knew I would be arriving early and asked would I be able to get a early check-in . The manager was more then accommodating . He told me to call the next morning when I was like an hour away to make sure the room was ready. Check in process was nice and fast . The woman at the front desk was very nice. When I got to my room that's when the disappointment began looked like the room was Rush cleaned . The picture in the bathroom had some type on white stuff on it. The carpet had stains and crumbs on it . I called the front desk the upgraded my room to an executive king and said someone would be up to bring my new keys . After waiting 30 minutes someone came up with the new keys . When I got in my new room the carpet was dirty and stained again at this point I was just over it. Got dressed and headed to my grandmothers party. I came into town as a surprise she didn't even know I was coming.
underwhelming experience
Everyone
My room had a leak. We had to request towels and washcloths more than once. Service for our hospitality room was slow. Valet service was disappointing. The staff was polite and respectful. But on my next stay I will stay elsewhere.
