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Hyatt Regency Buffalo / Hotel and Conference Center

3.5 out of 5.0

Recent guest reviews

We requested early check-in and were told that a room would be assigned by 10:30 AM however were not given a room until 12 PM. I was not happy with the stay mostly because the room was not properly cleaned before being assigned to us. The bed sheets were ripped and the tub was extremely dirty. Definitely not what I expected from Hyatt.

Needs some attention to details: shower fixtures falling apart, room door knows & locks need replacement. Overall, good stay.

Overall great stay, would recommend to anyone staying in the Buffalo area. GREAT JOB STAFF!!!

Nice hotel with great location. Very friendly and helpful stuff

From the Valet who cheerfully got my cell phone from my car when I forgot it after he reminded me to check my car, to the desk staff who got me extra blankets to the tech staff who came twice to show me how to use the TV and fix the heat in my room, they were all great. On the downside, the heat in my room needed fixing and the TV had apparently become unplugged behind the TV, I checked the wall before calling down, but they were all great. They seemed to genuinely want to help and be of service.

Spent four nights here. Disappointed. Was very sick during my stay and needed late night medicine a couple times. There was zero way to get any of that delivered to our room after the gift shop closed, which was quite early. Paid way too much for that room to not have access to simple amenities. Our room came stocked with about 6 tissues in our tissue box. When we ran out I called the front desk to request more and I was informed there were no tissues at that hotel. I don't think that is true. She eventually said she would have some delivered but they never showed up, so I had to use toilet paper all night. The staff kept trying to send me to the Rite Aid, which is located on the sketchiest stretch of downtown, and I was unable to walk to because of dealing with Pneumonia. Beds seemed very low quality and uncomfortable, even before my sickness set in.

The pool was filthy. Dirty floors and floating debt in the pool. Are shower was also dirty.

Met friends for a nice weekend in the Buffalo and Hamburg areas. The hotel was very enjoyable. The only real distraction was from people asking for money when we were on the hotel's patio having drinks.

Very accommodating. Good central location. Clean and quiet.

Everything was quite nice. Front desk staff were very nice. Very spacious, clean room with good bed. The pool is a bit small and has a metal floor, which was strange, but they had pool toys out- great for our 5 year old. (noodle, fish, etc). The hotel was quite full, pretty touristy. Parking- you can valet for $25, but there are also two other lots that they valets told us about right across the street. We stayed two nights and used the covered lot across the street, which was the cheapest option- $12 total (because Sunday is free). No free breakfast, but good spots to eat walking distance away.

Disappointed that you have to pay to park when the rooms arent cheap. But the rooms and the hotel was nice

The hotel is nice unsuitable. And that goes for the staff as well at the front desk where they seem to be less friendly and all business. When they could have been more pleasant and combined the two. The lobby is choppy in its layout. The rooms are fine. The bathrooms are getting tired as the sinks fill up with water because they don't drain well and the shower fixtures don't work properly in a sense that they're very difficult 2 pull out. They work but they should be replaced or maintained. Otherwise I would stay there again.

Nice hotel downtown buffalo. Excellent on site steakhouse (EB Greens). Older building and rooms. Not overly special - but affordable and clean. Very friendly and accommodating staff.

room was comfortable, excellent front desk employees, assisted with a double booked room

We rented a Huron Suite and it was perfect for our family of 4! There was plenty of space for everyone and both kids ended up with their own beds because the living room not only had a sofa bed but a Murphy bed as well! All of the staff from the bell hop,front desk and restaurant staff were all terrific! The pool is oddly made of stainless steel but it was kind of cool and a bit retro feeling. The hotel is right next to the Metro rail and getting to and from canal side and the naval park was a breeze! We parked the car and never touched again until we left! Side note: Mister Pizza DELIVERS if your not into spending $50 on an EB Greens steak. I am sure it's delicious but I knew my kids would never eat there and for those prices we were not risking it. The whole family can not wait to go again! It was a great weekend!

Everything about this hotel was awesome! The staff and accommodations were excellent! I will stay here on the next trip to Buffalo!!!!

It was A great night, especially since we didn't have much to do outside considering there was a snowstorm

Nice hotel, although indoor pool facility could use renovation. Downtown Buffalo has some nice spots, but looks and feels run down for the most part.

This is a great hotel for the price. I paid $150 after taxes a night which included the breakfast buffet. The buffet charge is normally $17 a person so that was a good saving. There was something on the shower curtain which was gross and that's why it didn't get a 5 in cleanliness. There is no parking lot and your forced to pay $25 a night unless you want to park in the street somewhere.

Two Fountain Plaza Buffalo NY

Hotel highlights

  • Walking distance to Coca-Cola Field
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Downtown Buffalo within a short walk of Coca-Cola Field, Hyatt Regency Buffalo / Hotel and Conference Center is within a mile (2 km) of other popular sights such as Buffalo and Erie County Naval and Military Park. This 396-room, 3.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool. It's in central Buffalo and also close to Pierce - Arrow Museum and Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All of Hyatt Regency Buffalo / Hotel and Conference Center's 396 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Phones, ironing boards, and desks are also available.


Property features

At Hyatt Regency Buffalo / Hotel and Conference Center, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is available for USD 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Guest Room, 2 Double Beds

Full 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 4

Guest Room, 1 King Bed

King 1 | Sleeps 4

Room, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 4

Guest reviews for Hyatt Regency Buffalo / Hotel and Conference Center

Everyone (13) Business (12) Couples (39) Family (19) Other (10) Friends (7)
3

not what i expected from hyatt

Everyone

We requested early check-in and were told that a room would be assigned by 10:30 AM however were not given a room until 12 PM. I was not happy with the stay mostly because the room was not properly cleaned before being assigned to us. The bed sheets were ripped and the tub was extremely dirty. Definitely not what I expected from Hyatt.

By , from California on Feb 27, 2017

4

comfortable stay

Everyone

Needs some attention to details: shower fixtures falling apart, room door knows & locks need replacement. Overall, good stay.

By on Jan 9, 2017

5
Everyone

Overall great stay, would recommend to anyone staying in the Buffalo area. GREAT JOB STAFF!!!

By on Dec 14, 2016

4
Everyone

Nice hotel with great location. Very friendly and helpful stuff

By , from ca on Nov 28, 2016

4
Everyone

By on Oct 31, 2016

5

nice hotel the staff was above and beyond great.

BusinessTravelers

From the Valet who cheerfully got my cell phone from my car when I forgot it after he reminded me to check my car, to the desk staff who got me extra blankets to the tech staff who came twice to show me how to use the TV and fix the heat in my room, they were all great. On the downside, the heat in my room needed fixing and the TV had apparently become unplugged behind the TV, I checked the wall before calling down, but they were all great. They seemed to genuinely want to help and be of service.

By , from COrning, NY on Oct 23, 2016

2

not worth the money for the amenities

Everyone

Spent four nights here. Disappointed. Was very sick during my stay and needed late night medicine a couple times. There was zero way to get any of that delivered to our room after the gift shop closed, which was quite early. Paid way too much for that room to not have access to simple amenities. Our room came stocked with about 6 tissues in our tissue box. When we ran out I called the front desk to request more and I was informed there were no tissues at that hotel. I don't think that is true. She eventually said she would have some delivered but they never showed up, so I had to use toilet paper all night. The staff kept trying to send me to the Rite Aid, which is located on the sketchiest stretch of downtown, and I was unable to walk to because of dealing with Pneumonia. Beds seemed very low quality and uncomfortable, even before my sickness set in.

By , from Niagara Falls on Oct 18, 2016

2

below par

Everyone

The pool was filthy. Dirty floors and floating debt in the pool. Are shower was also dirty.

By on Aug 9, 2016

4

buffalo weekend

Everyone

Met friends for a nice weekend in the Buffalo and Hamburg areas. The hotel was very enjoyable. The only real distraction was from people asking for money when we were on the hotel's patio having drinks.

By , from Gurnee on Jul 24, 2016

5
Everyone

Very accommodating. Good central location. Clean and quiet.

By , from central Ny on Jul 18, 2016