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Wyndham Boston Beacon Hill

3.5 out of 5.0

Recent guest reviews

I was disappointed with several things at the hotel. My room had a faint smell that smacked me in the face when I entered each time. The rugs were very aged, the shower did not have hot water for the first day. The TV was blurry. The only good thing about the hotel was the friendly staff and convenient location.

Desk clerk did not know or share information about the hotel amenities or area. Valets did not even acknowledge us when we walked past them. Floor maids and bellman were the only hospitable staff we encountered. Hotel needs update-remodel. Room was clean but no refrigerator or microwave. Those could be supplied for a fee; so how I missed that in the write up. Location was within walking distance of many places we wanted to go. Next time we visit Boston we won't stay here. Very disappointed in Wyndham four star hotel.

Convenient location to the North End, Boston Commons, Public Market, Charles River, the subway and so much more.

Friendly staff, comfortable room, great feel when u walk into lobby. Nice bar and restaurant. Good breakfast buffet. Walking distance to everything. Felt safe with hotel staff always out front of hotel. Valentíno was very helpful w holding my luggage and getting me a taxi. I would for sure stay here again

Perfect location. Clean and comfortable. Great staff. Would come again.

Toilet sprayed water on bath floor when flushed, not hot water for shower, had to call for help and then was told to turn on the hot water and wait 20 minutes!!!! The most lame hotel, can't believe with parking and tax this cost me over $300.00. This is not a first class place to stay, and a major discredit to the "Wyndam Brand". Holiday Inn Express stays were infinitely better than this overpriced & tired lip stick on a pig of an old facility.

We stayed here for one night as my dad was recovering from major surgery. My family had been trading places around the clock to stay in Dad's room for five days, sleeping odd hours in a borrowed apartment nearby, eating poorly. We were exhausted. That last night, we had the Wyndham room, and it looked lovely. But the HUGE downside was that the shower was cold. Not lukewarm -- cold! I showered at night and tried again in the morning. To pay $190 for a twelve hour stay and not even have a hot shower is absurd. When I my mom told the desk about it as she was checking out, they said they couldn't give her a refund because we had booked through Orbitz.

Enjoyed our stay, easy efficient check in. Nice room, convenient location.

We stayed here for the location and that was perfect. The room however was a disappointment. We found trash under the beds and the bathroom door (frosted glass) was obviously not cleaned regularly as it had multiple suspicious gooey spots on it. The tub faucet pulled right out of the wall when I turned the shower on and the shower curtain allowed water to pour all over the floor. The blankets are very small and we spent all night playing tug-a-war with them. We were only in town for one night for a sporting event for my son so we decided to just put up with it but it was a disappointment for the price especially. FYI the pool is outdoor so don't make the mistake of telling your kids they can go for a swim in December like I did!

One of the friendliest staffs I have encountered. Hotel was well run. Had to call for an engineer for a small problem with the room at 11pm and he was there in 15 minutes and fixed the problem.

Stayed at this hotel as for it's convenient location to the T line and my office. The price is one of the better deals in the area.

Excellent stay. Room really should have a refrigerator for the price. Staff was exceptionally kind and helpful. We loved staying here with our 1 year old. They provided a nice crib. We recommend not to bring a car because parking is near impossible and very pricey in the hotels parking garage. Au Bon pain next door is handy for breakfast, drinks, and snacks.

Nice hotel. In walking distance to green & red lines. Didn't hear hospital noise. Pool was fine. They had a lifeguard present! Could step out the room to a whole foods which was terrific!! Hotel was a little dated, but rooms were redone recently & Very Clean! Staff was exceptional, from the front desk, valet, bartender, housekeeping, repair man. All very nice & helpful!

front desk under staffed also could be a little more friendly

Hotel was over-priced rooms were small and semi-attractive. Housecleaning missed a lot of areas that needed to be cleaned. However, the location was very good and the staff was very friendly!

Great hotel and staff. Great location within walking distance of some terrific restaurants. Would stay there again while in Boston.

This hotel needs better customer service. The staff provided little direction and unless you ask for help they will not initiate assistance. I waited in front of the hotel for over 30 minutes before I asked about my car that was valeted. Then when I went to tell them about my car, they said ok we will pull your car up, so I went back to the front of the hotel, but they pull the car around the back - confusion and finally, I had to go get my own car in the valet garage. For that I could have self parked if I would need to get my own car, for a lot less.

I would recommend this hotel to anyone! It is clean, spacious, great bar, and excellent breakfast! Great place to spend my husband's 50th birthday with great friends. I would definitely stay here again.

Great location, walking distance from park and clean!!

hotel is in a good location near restaurants, very clean and comfortable. I had a decent experience. no complaints.

Room options

Deluxe Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Executive Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Guest reviews for Wyndham Boston Beacon Hill

Everyone (14) Couples (8) Business (8) Family (9) Friends (4) Other (2)
3

old hotel smell, rugs were aged. uncomfortable bed

Everyone

I was disappointed with several things at the hotel. My room had a faint smell that smacked me in the face when I entered each time. The rugs were very aged, the shower did not have hot water for the first day. The TV was blurry. The only good thing about the hotel was the friendly staff and convenient location.

By on Sep 13, 2017

3

lack of hospitality

Everyone

Desk clerk did not know or share information about the hotel amenities or area. Valets did not even acknowledge us when we walked past them. Floor maids and bellman were the only hospitable staff we encountered. Hotel needs update-remodel. Room was clean but no refrigerator or microwave. Those could be supplied for a fee; so how I missed that in the write up. Location was within walking distance of many places we wanted to go. Next time we visit Boston we won't stay here. Very disappointed in Wyndham four star hotel.

By , from Detroit on Aug 1, 2017

4

large rooms, great location

Everyone

Convenient location to the North End, Boston Commons, Public Market, Charles River, the subway and so much more.

By on Jul 5, 2017

3

nice hotel right walking distance to everything

Everyone
8 min to walk to city hall 15 min to walk to the harbour View from room at night

Friendly staff, comfortable room, great feel when u walk into lobby. Nice bar and restaurant. Good breakfast buffet. Walking distance to everything. Felt safe with hotel staff always out front of hotel. Valentíno was very helpful w holding my luggage and getting me a taxi. I would for sure stay here again

By on May 19, 2017

5

great

Everyone

Perfect location. Clean and comfortable. Great staff. Would come again.

By on Apr 11, 2017

2

low quality place for for over $250/night

Everyone

Toilet sprayed water on bath floor when flushed, not hot water for shower, had to call for help and then was told to turn on the hot water and wait 20 minutes!!!! The most lame hotel, can't believe with parking and tax this cost me over $300.00. This is not a first class place to stay, and a major discredit to the "Wyndam Brand". Holiday Inn Express stays were infinitely better than this overpriced & tired lip stick on a pig of an old facility.

By on Apr 11, 2017

3

convenient to mass general

Everyone

We stayed here for one night as my dad was recovering from major surgery. My family had been trading places around the clock to stay in Dad's room for five days, sleeping odd hours in a borrowed apartment nearby, eating poorly. We were exhausted. That last night, we had the Wyndham room, and it looked lovely. But the HUGE downside was that the shower was cold. Not lukewarm -- cold! I showered at night and tried again in the morning. To pay $190 for a twelve hour stay and not even have a hot shower is absurd. When I my mom told the desk about it as she was checking out, they said they couldn't give her a refund because we had booked through Orbitz.

By , from Vermont on Mar 5, 2017

4

great!

Everyone

Enjoyed our stay, easy efficient check in. Nice room, convenient location.

By , from RI on Dec 5, 2016

3

nice location

Everyone

We stayed here for the location and that was perfect. The room however was a disappointment. We found trash under the beds and the bathroom door (frosted glass) was obviously not cleaned regularly as it had multiple suspicious gooey spots on it. The tub faucet pulled right out of the wall when I turned the shower on and the shower curtain allowed water to pour all over the floor. The blankets are very small and we spent all night playing tug-a-war with them. We were only in town for one night for a sporting event for my son so we decided to just put up with it but it was a disappointment for the price especially. FYI the pool is outdoor so don't make the mistake of telling your kids they can go for a swim in December like I did!

By on Dec 4, 2016

5

really felt welcomed!

Everyone

One of the friendliest staffs I have encountered. Hotel was well run. Had to call for an engineer for a small problem with the room at 11pm and he was there in 15 minutes and fixed the problem.

By , from Atlanta, GA on Dec 3, 2016