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The Liberty, a Marriott Luxury Collection Hotel, Boston

5.0 out of 5.0

The Liberty, a Marriott Luxury Collection Hotel, Boston

5.0 out of 5.0

Recent guest reviews

When we went to grab a glass, there was a dirty one. The shaker was sticky all over. It grossed us out. The staff is super friendly. We lost our phone and when we called they were happy to return it. Beds are comfy. Bathroom is really nice.

Amazing decor and attention to detail. Great atmosphere during holidays n

Great reuse of the property with outstanding attention to detail.

not quite as nice as i expected but not a bad experience either. the "resort" fee of $20 was not expected..there are no amenities to justify the fee.

Beautiful hotel with great nightlife. Perfect place for us to stay without our kids.

Very friendly staff that takes pride in the beautiful hotel.

WE ARRIVED AND WENT TO OUR ROOM. FIRST, OUR REFRIGERATOR WAS NOT REPLENISHED FROM THE PEOPLE BEFORE. WORST OF ALL, WE HAD A GROUP OF YOUNG BUSINESS PEOPLE IN THE ROOM NEXT TO US WHO PARTIED MOST OF THE NIGHT, WALLS WERE NOT SOUND PROOFED AND IT SOUNDED LIKE THEY WERE IN THE ROOM WITH US. VERY DISAPPOINTING, ESPECIALLY WHEN YOU HAVE AN EARLY MORNING MEDICAL APPT, AT THE HOSPITAL.

The staff is friendly and professional. Check in was quick. Room was spacious and the mini bar was well stocked.

Great spot, places to eat, very close to museums. Highly recommend.

Everything was great. Difficult to find was only problem but beautiful hotel

If you would like to try and sleep above a nightclub with music pounding at an insane volume till 2am, then this is the place for you!

The Liberty Hotel is located downtown and is a short walk to nice shops on Charles Street. On check in we were greeted with complimentary champagne. Our room was well appointed and pretty spacious for a city hotel. We were too tired to go out after a long day, but they had a DJ in the lobby playing music. It seemed like their bars were lively spots as well. Would definitely stay here again!

I really enjoyed the visit at the Liberty. The location, historic venue, food, and service were all exceptional.

ONLY downfall is the doors are loud in hallway when they shut

We came with our kids and thought the hotel was beautiful and fun,

It's a great place to stay for Garden events - and it's a value compared to other hotels in Boston of the same quality

Check in was a nightmare, we were treated like criminals because my tired child yelled. Has to wait 15 minutes for anyone to even acknowledge us at the desk. It's a shame that such a bad taste was left, the hotel itself was absolutely beautiful, probably one of my favorite places I have stayed in. I'm understanding that we arrived late at 2AM, but we were then told our room may not be ready because they had a party that extended their reservation, as soon as they saw we booked through orbitz they all but rolled their eyes at us.

One of the best. Character and location Historical

I have never left a bad review and I and very excepting of minor flaws. So this review is completely truthful. Check in was supposed to be at 3 o'clock, and we were not able to check until almost 5 o'clock. I had booked a king room, and was given a room with two double beds's. When I called to have it corrected, the staff acted like it was my error, even though I had confirmation on my phone. We were told we would get a call from the manager, but we did not. We also let another staff member know of our situation, and he assured us he would follow up. Still no call from the manager. Having said that, the hotel is absolutely beautiful. Extremely clean and comfortable. I would probably give the hotel another try as it is such a nice place, but I would be well prepared to make sure I was getting what I was promised.

215 Charles St Boston MA

Hotel highlights

  • Walking distance to Massachusetts General Hospital and Museum of Science
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Nightclub

Located in West End, The Liberty, a Marriott Luxury Collection Hotel, Boston is within a 5-minute walk of Massachusetts General Hospital and within 15 minutes of other popular attractions like Museum of Science. This 298-room, 5-star hotel has 2 restaurants along with conveniences like a fitness center and a nightclub. The Freedom Trail and Boston Common are a short walk from the hotel, which is in the historical district.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

Guests can expect to find an LCD TV with pay movies. Beds are dressed in Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a minibar, and a coffee maker.


Property features

Guests of The Liberty, a Marriott Luxury Collection Hotel, Boston have access to a nightclub, a fitness center, and free WiFi in public areas. Valet parking is available for USD 57.00 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and a computer station.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Suite, 1 Bedroom

King 1 | Sleeps 4

Presidential Suite (Ebersol)

King 1 | Sleeps 3

Suite, 1 Bedroom (Charles River)

King 1 | Sleeps 4

Guest reviews for The Liberty, a Marriott Luxury Collection Hotel, Boston

Everyone (23) Couples (38) Business (13) Family (13) Friends (7) Other (3)
4
Everyone

When we went to grab a glass, there was a dirty one. The shaker was sticky all over. It grossed us out. The staff is super friendly. We lost our phone and when we called they were happy to return it. Beds are comfy. Bathroom is really nice.

By , from Boston Ma on Jan 8, 2019

Review comment responded on Jan 8, 2019

Thank you for the complimentary remarks regarding our friendly staff. We are sorry to hear that we missed the mark on this housekeeping issue which is certainly out of the ordinary; we appreciate the feedback and hope to earn a five-star review on your next stay with us.

2
Everyone

By on Dec 26, 2018

Review comment responded on Dec 27, 2018

Thank you for sharing this review and we hope to earn a five-star review on your next stay with us.

5
Everyone

Amazing decor and attention to detail. Great atmosphere during holidays n

By on Dec 16, 2018

Review comment responded on Dec 17, 2018

Thank you for the complimentary remarks regarding our unique "upside-down trees" holiday decor!

5
Everyone

Great reuse of the property with outstanding attention to detail.

By on Dec 13, 2018

Review comment responded on Dec 14, 2018

Thank you for this excellent review and kind words regarding our unique history, we appreciate it!

4
Everyone

not quite as nice as i expected but not a bad experience either. the "resort" fee of $20 was not expected..there are no amenities to justify the fee.

By on Nov 28, 2018

Review comment responded on Nov 28, 2018

Thank you for sharing this review. The Destination Fee is disclosed prior to booking and covers a variety of amenities withing the hotel including daily coffee service in our lobby, cparkling wine welcome beverage at check-in, and daily newspapers, among other items. We apologize for any miscommunication.

5
Everyone

Beautiful hotel with great nightlife. Perfect place for us to stay without our kids.

By on Jul 4, 2018

Review comment responded on Jul 6, 2018

Thank you for the amazing review, we really appreciate it!

5
Everyone

Very friendly staff that takes pride in the beautiful hotel.

By , from irvine, ca on May 25, 2018

Review comment responded on Jun 20, 2018

We appreciate the kind words regarding our friendly staff, it is greatly appreciated! We look forward to your next stay with us.

2

you can hear everything in next room

Everyone

WE ARRIVED AND WENT TO OUR ROOM. FIRST, OUR REFRIGERATOR WAS NOT REPLENISHED FROM THE PEOPLE BEFORE. WORST OF ALL, WE HAD A GROUP OF YOUNG BUSINESS PEOPLE IN THE ROOM NEXT TO US WHO PARTIED MOST OF THE NIGHT, WALLS WERE NOT SOUND PROOFED AND IT SOUNDED LIKE THEY WERE IN THE ROOM WITH US. VERY DISAPPOINTING, ESPECIALLY WHEN YOU HAVE AN EARLY MORNING MEDICAL APPT, AT THE HOSPITAL.

By , from FLORIDA on May 5, 2018

Review comment responded on May 18, 2018

We strive to provide a comfortable and luxurious experience for all of our guests, and are sorry to hear that your stay was less than exceptional. Thank you for sharing this feedback and we hope that you will give The Liberty another chance on future travels to Boston.

5
Everyone

The staff is friendly and professional. Check in was quick. Room was spacious and the mini bar was well stocked.

By , from Burtonsville, MD on Apr 7, 2018

Review comment responded on Apr 9, 2018

Thank you for the kind words regarding our friendly staff and luxury guest rooms, we really appreciate it!

5
Everyone

Great spot, places to eat, very close to museums. Highly recommend.

By on Mar 4, 2018

Review comment responded on Mar 14, 2018

Thank you for the great feedback regarding our convenient Beacon Hill location and also our signature restaurants, we really appreciate it!

The Liberty, a Marriott Luxury Collection Hotel, Boston

215 Charles St, Boston, MA 02114