Gautam was our concierge and he provided top notch customer service during our stay. He made the trip even better than expected! Our room was extremely quiet and clean. Staff provided excellent service and the area is just amazing! I will be coming to this Hyatt more for my stays!!
When trying to break a $20 bill to tip housekeeping…nobody(concierge, front desk or coffee shop would help me out. I know cash is dead but this is ridiculous
The location and how quiet it was inside.
We requested an early check in and it was super easy and available to us. Excellent hotel!
Nice rooms, beautiful view of the Charles. On the smaller side, but good for a quick trip. The ice machine on my floor was out of order which was a bit of a pain. For over $300 a night, I would have hoped they’d have some sort of coffee bar or breakfast included- but, it’s Boston so city prices are high. Overall, decent location and easy to get in and out of the city.
Located in MIT, Hyatt Regency Boston/Cambridge is a short distance from popular attractions such as Fenway Park and Harvard University. This 470-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and 50-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
Hyatt Regency Boston/Cambridge features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 55.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Gautam was our concierge and he provided top notch customer service during our stay. He made the trip even better than expected! Our room was extremely quiet and clean. Staff provided excellent service and the area is just amazing! I will be coming to this Hyatt more for my stays!!
When trying to break a $20 bill to tip housekeeping…nobody(concierge, front desk or coffee shop would help me out. I know cash is dead but this is ridiculous
Dear John,Thank you for your recent stay with us at Hyatt Regency Boston / Cambridge. While we are thrilled that it looks like you had a wonderful stay overall, we are sorry for the inconvenience you encountered when trying to get change. We look forward to welcoming you back on your next trip to the Boston area.
The location and how quiet it was inside.
Hi there!We always enjoy hearing from our guests. It's great to know that our quiet, convenient accommodations were exactly what you were looking for. If your travels bring you back to town, please come see us again at Hyatt Regency Boston / Cambridge!
We requested an early check in and it was super easy and available to us. Excellent hotel!
Glad you enjoyed your stay! We appreciate your feedback and hope to see you again soon.
Nice rooms, beautiful view of the Charles. On the smaller side, but good for a quick trip. The ice machine on my floor was out of order which was a bit of a pain. For over $300 a night, I would have hoped they’d have some sort of coffee bar or breakfast included- but, it’s Boston so city prices are high. Overall, decent location and easy to get in and out of the city.
Dear Caroline, There are plenty of reasons to enjoy a visit to Hyatt Regency Boston/Cambridge, and we are ecstatic to see that our gorgeous views and stellar location were some of yours. We will certainly get the ice machine problem fixed expeditiously. Nevertheless, it was an honor to have you, and we can't wait to welcome you back again soon.
Glad you enjoyed your stay with us! We appreciate your feedback.