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Sheraton Lake Buena Vista Resort

4.0 out of 5.0

Recent guest reviews

Staff very friendly. Close to all the attractions and easy freeway access

The hotel was pretty good, our king bed was very comfortable, with a feather duvet and nice soft pillows. My only complaints would be thin walls and noise from main drag, and the parking situation. Self parking is $15 a night, there's no fence up around the property and spots are limited. We got back from the Magic Kingdom late one night and had to park all the way at the back of the property, near a dubious looking area. They also charge the resort fee, which I noticed all Orlando resorts charge. Between the parking and resort fees, it ended up being a lot more expensive than it seemed upon the initial pricing. Pretty convenient to get to disney, especially if you stay off the main drag and get your GPS to take you on the back roads. Very close to Disney Springs!

We had a good experiences, I recommend this hotel. Is very center located. The room was clean!

First I made the checking and took for ever to attend us. After they indicate us about the location of the room, it was not what I pay for. It was a bigger room, for a family, sharing doors. They could not give me another room that night. Second day finally could move to a room that is was on my package, very nice! It was an exhausting day after all day walking once I open the door the room was not CLEAN!!! there was no bottles of water, NO CLEAN SERVICE!!! We have to clean the bed ourselves. It really was not a good experience at all! VERY DISAPPOINTED, it was my 5th wedding anniversary and really was not what I expected.

Everything was great except the part that there's 9 nl y elevators on one side of the buildings and there's only ice on on floor of the whole building.

Nice hotel close to parks , would stay here again

Our experience was good until we had to leave early due to Hurricane Irma and flight cancellation. I would come back and stay at your location.

There were extra hidden charges such as hotel fees and car parking. They were not clear in web site when I made the reservation.

Good experience, but that resort fee should be displayed or written in a sight seing place. It's a surprise when you check in and they tell you, you have to pay it.

Very nice clean and staff very friendly. Very helpful when needed. Room was very clean and fresh

Check in was super quick and convenient. Check in time stated 3pm, however our flight arrived a lot earlier and we had no problem checking in. I guess we got lucky because we over heard other people having to wait for their rooms to be ready. Check out experience wasn't as great. The staff member at the counter wasn't allowing me to explain a charge on my card, she kept jumping to conclusions until I asked her to let me explain. Eventually she kept quiet and listened, of course after I got a little stern with her. Hotel room was decent, except the hotel pillows. I was pretty grossed out to see all the staining on the pillows that we had to sleep on. So many drool stains. Yuck! Other than that, everything else was pretty ok for the price we paid.

Great location, shuttles to the parks and walking distance to many restaurants no car needed. The rooms were old, needs updating. The rooms are clean beds/pillows extremely comfortable. Pools were awesome, not as big as website photos but lots of fun. The kids loved the water slide and had a hard time getting them off to be done for the day. The deep pool is warmer than the zero entry but we enjoyed both every day. Our A/C wasn't working and they sent someone up in a timely manner, still didn't work and they just replaced the entire unit, it was easy and efficient. The entire staff was friendly, always saying hello and being helpful. Check in/out was easy and hassle free. Washer/dryer on certain floors. The wifi was a pain, it kept going in and out so if you plan on working while here, maybe have a better option. We were on vacation so I didn't mind so much. The market was outrageously expensive, stop at the store before you check in. We only had one issues with our meal in the restaurant. I am sure it's owned by a different entity than the Sheraton so don't plan on too many meals inside the hotel. Not worth it, and bar, that was WAY overpriced. We enjoyed our stay and would stay here again.

room low confortables, Invoice - Charges not match - process incorrect.

Overall is a great experience. The A/C is a bit too noisy, and the shower curtain is smelly.

Had a very nice stay. The hotel ratings were accurate. Will stay again

We stay at this hotel often, it is getting run down. Too many mistakes made by the staff. The restaurant was great. The pool area is getting run down, the hot tubs are in bad shape. Doubt that we will stay here again. Jim

Everything in close,many restaurants in the vecinety

The hotel alone was more than adequate. The staff was extremely professional and helpful. The Location is central to all you need. I have no complaints in these areas, but I did not feel that it was worth the money spent. The site does tell you there is a resort fee, but it really is only for the "activities"-which amounts to the pool use and transportation to the the BIG disney parks. I didn't know until we checked out that there is a daily parking fee also. I was charged to use the phone-just to call across the street, and the food and drinks in the bar and restaurant were not even close to being of quality to deserve the price. We stayed 4 nights and with fees and taxes, spent nearly 900- just on the hotel and hotel fees. My family stayed somewhere else and spent half that. The photo of the resort is not a good representation. It is smallerror than you would think. All in all not satisfied with what we spent in reference to what we got.

I feel that after the resort fee and parking fees, the hotel was overpriced. It is a very nice location and hotel, but there are many other choices out there and we will opt for a less expensive choice next time. We also felt that the buffet breakfast was overpriced.

We liked the hotel and the pools kids enjoyed it very much. Raphael is the best breakfast waiter attentive, professional, friendly and helpful.

12205 S Apopka Vineland Rd Orlando FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Disney Springs® is within 2 miles (3 km) of Sheraton Lake Buena Vista Resort while other popular attractions such as La Nouba Theater are within 3 miles (5 km). This 486-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant. Orlando Vineland Premium Outlets and Disney's Lake Buena Vista Golf Course are also nearby.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All of Sheraton Lake Buena Vista Resort's 486 air-conditioned rooms provide balconies or patios, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free weekday newspapers, free bottled water, and safes are other standard amenities.


Property features

Guests of Sheraton Lake Buena Vista Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. Parking is available for USD 15.00 per night (USD 20.00 per day for valet parking), and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa resort include a health club, 2 spa tubs, and free WiFi in public areas.

Room options

Room, City View

King 1 | Queen 2 | Sleeps 4

Family Suite

Full 2 | King 1 | Sleeps 8

Room, Pool View

King 1 | Queen 2 | Sleeps 4

Traditional Room, Accessible

Full 2 | King 1 | Sleeps 2

Guest reviews for Sheraton Lake Buena Vista Resort

Everyone (38) Couples (27) Business (11) Family (48) Friends (4) Other (3)
5

nice hotel. close to disney world

Everyone

Staff very friendly. Close to all the attractions and easy freeway access

By on Dec 3, 2017

4

good for disney stay

Everyone

The hotel was pretty good, our king bed was very comfortable, with a feather duvet and nice soft pillows. My only complaints would be thin walls and noise from main drag, and the parking situation. Self parking is $15 a night, there's no fence up around the property and spots are limited. We got back from the Magic Kingdom late one night and had to park all the way at the back of the property, near a dubious looking area. They also charge the resort fee, which I noticed all Orlando resorts charge. Between the parking and resort fees, it ended up being a lot more expensive than it seemed upon the initial pricing. Pretty convenient to get to disney, especially if you stay off the main drag and get your GPS to take you on the back roads. Very close to Disney Springs!

By on Nov 14, 2017

4

nice hotel close to disney

Everyone

We had a good experiences, I recommend this hotel. Is very center located. The room was clean!

By , from Alaska on Nov 1, 2017

3

it was not what i paid and disappointing

Everyone

First I made the checking and took for ever to attend us. After they indicate us about the location of the room, it was not what I pay for. It was a bigger room, for a family, sharing doors. They could not give me another room that night. Second day finally could move to a room that is was on my package, very nice! It was an exhausting day after all day walking once I open the door the room was not CLEAN!!! there was no bottles of water, NO CLEAN SERVICE!!! We have to clean the bed ourselves. It really was not a good experience at all! VERY DISAPPOINTED, it was my 5th wedding anniversary and really was not what I expected.

By on Oct 24, 2017

5
Everyone

Everything was great except the part that there's 9 nl y elevators on one side of the buildings and there's only ice on on floor of the whole building.

By , from miami on Oct 17, 2017

4
Everyone

Nice hotel close to parks , would stay here again

By on Oct 16, 2017

4

my hotel was in a central location.

Everyone

Our experience was good until we had to leave early due to Hurricane Irma and flight cancellation. I would come back and stay at your location.

By , from Mississippi on Sep 11, 2017

3

the bed and pillows were not comfortable.

Everyone

There were extra hidden charges such as hotel fees and car parking. They were not clear in web site when I made the reservation.

By , from kuwait on Sep 2, 2017

3

good location

Everyone

Good experience, but that resort fee should be displayed or written in a sight seing place. It's a surprise when you check in and they tell you, you have to pay it.

By , from honduras on Aug 26, 2017

4
Everyone

Very nice clean and staff very friendly. Very helpful when needed. Room was very clean and fresh

By on Aug 15, 2017