Seralago Hotel and Suites Main Gate East

3.0 star property
Family-friendly aparthotel with 2 outdoor pools and a fitness center

Choose dates to view prices

Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
2 outdoor pools, a heated pool, sun loungers
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor Space
  • Hot Tub
  • Gym

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

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Room options

Family Suite (Kid's Suite)

  • 290 sq ft
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Premium Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Poolside

  • 290 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Kissimmee

Old Town is within a 5-minute walk of Seralago Hotel and Suites Main Gate East while other popular sites like Fun Spot America are within a 15-minute stroll. This 614-room aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Old Town - 4 min walk - 0.3 miles
  • Fun Spot America - 6 min walk - 0.4 miles
  • ESPN Wide World of Sports Complex - 10 min drive - 4.5 miles
  • Epcot® - 11 min drive - 5.9 miles
  • Disney Springs™ - 12 min drive - 6.6 miles

Getting around

  • Poinciana Station - 18 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 29 min drive

Restaurants

  • ‪World Food Trucks - ‬8 min walk
  • ‪World Showcase of Flavors Food Truck - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Flippers Pizzeria - ‬7 min walk
  • ‪Mr And MRS Crab - ‬6 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and a fitness center
Guests of Seralago Hotel and Suites Main Gate East enjoy 2 outdoor pools, a children's pool, and a gym. There's free parking and a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly aparthotel include a steam room, free WiFi in public areas, and a hot tub.
Each apartment has an array of amenities, including a microwave, a refrigerator, and a safe. Guests can enjoy a TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Each apartment also includes an ironing board. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Frequently asked questions

Is a free cancellation option available at Seralago Hotel and Suites Main Gate East?

Seralago Hotel and Suites Main Gate East offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Seralago Hotel and Suites Main Gate East?

This aparthotel in Kissimmee is within a 10-minute walk of Old Town and Fun Spot America. You'll also find Walt Disney World® Resort and ESPN Wide World of Sports Complex within a short drive.

Is there parking available at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Seralago Hotel and Suites Main Gate East feature a casino at the property?

No, Seralago Hotel and Suites Main Gate East doesn't have a casino.

Is there an indoor pool at Seralago Hotel and Suites Main Gate East?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Seralago Hotel and Suites Main Gate East good for couples?

Couples staying at this aparthotel will appreciate amenities like a wet bar as well as 2 outdoor pools and an outdoor tennis court.

Are there hot tubs at Seralago Hotel and Suites Main Gate East?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Seralago Hotel and Suites Main Gate East have a restaurant with a breakfast menu?

No, Seralago Hotel and Suites Main Gate East doesn't have a restaurant that serves breakfast.

Does Seralago Hotel and Suites Main Gate East allow pets to stay free of charge?

No, pets aren't allowed at Seralago Hotel and Suites Main Gate East though service animals are welcome.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

Where is the closest airport to Seralago Hotel and Suites Main Gate East?

The closest major airport to Seralago Hotel and Suites Main Gate East is Kissimmee, FL (ISM-Kissimmee Gateway), which is 6.7 mi away (17 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 19.5 mi away (29-minute drive).

Are there rooms with balconies that I can book at Seralago Hotel and Suites Main Gate East?

No, there aren't any apartments with balconies at Seralago Hotel and Suites Main Gate East.

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 311 out of 2203 reviews
Rating 8 - Good. 212 out of 2203 reviews
Rating 6 - Okay. 322 out of 2203 reviews
Rating 4 - Poor. 384 out of 2203 reviews
Rating 2 - Terrible. 974 out of 2203 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not actually helpful. Amenities were basically closed down. After waiting for sometime for my pool view room, they were putting us in a room facing a defunct pool. After complaining , we were given a room that was far from feeling clean. Property was litered with garbage and it appeared that some were living there.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brent

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv didn't work. Heat didn't work. Called for maintenance and they said they were gone for the night. This place is a mess. I stayed there years ago and it was fine. I'll never stay there again.
Stayed 1 night in Feb 2025

4/10 Poor

Kerry, Lake City

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not again
Stayed 1 night in Feb 2025

2/10 Terrible

Kay, Pottstown

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we had was disgusting, the carpets use to be blue and were black with mold on them. They was toilet paper in the toilet and I flushed the toilet 3 times and the paper wouldn't go down. This is not a good place especially if you have an mold allergies. Of course the pictures online were nothing like the actual room, please beware
Stayed 3 nights in Jan 2025

6/10 Okay

Shehval, Oswego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Rooms were very outdated. Door did not close or lock properly. Heat did not work.
Stayed 3 nights in Jan 2025

2/10 Terrible

George

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Dacia

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Tony

Stayed 1 night in Jan 2025

8/10 Good

Brenda L

Liked: Cleanliness, staff & service
Spacious rooms just need some updates also beds weren't so comfortable felt the springs on the mattress. Over all not bad for the price just wish they didn't charge resort fees I couldn't even get a cup of coffee had to drive to McDonald's to get some.
Stayed 6 nights in Jan 2025

2/10 Terrible

Pashalis

Stayed 4 nights in Jan 2025

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirtiest place ever nothing like the photos

Don’t waste your money. Lights in the room didn’t work. Everything on the bathroom had mold. Don’t even take bed sheets off or you will throw up. Room 256 was mine just in case.
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in

When we checked in they charged us an unexpected "service fee".We checked in as a family of 5 and they only supplied 2 large bath towels. When I asked the front desk for more towels they said they didn't have any. There was no tub stopper so the kids couldn't take a bath. When I asked the front desk for one they said they would get us one in the morning but one never showed. There was only 1 bar of soap. The lock looked like it was about to fall off the door. The bathroom itself was dirty and at one point the ceiling fell down onto the sink and there were termites crawling around on it. The hallway lights leading to the room were out so it was dark getting to the room. And there were 2 TVs in the room, niether of which worked.The pillows on the beds felt like they were filled with some sort of popcorn material. And the carpet was sticky and disgusting. None of the restaurants in the hotel were open. It looked like a post-apocalyptic scene.
Stayed 3 nights in Dec 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service
Staff at check in was great. The room was clean. Only thing was there was litter on the ground and some guest left Garbage out for the strays to get into.
Stayed 2 nights in Jan 2025

2/10 Terrible

Paolo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if i could give this property zero stars i would it was beyond the worse hotel i’ve ever been to . room smelled like smoke and the tv didn’t work , hair all in the bathroom and when we went to complain to the workers they gave us 2 other rooms to chose from and those rooms were terrible to it was extremely filthy .
Stayed 1 night in Nov 2024

6/10 Okay

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

We were put in a room with damp bedding the heater didn’t work, the toilet didn’t flush and the walls had damages. So they moved us to a different room but the maid service only comes once a week. And the toilet paper was an industrial super roll that didn’t fit in the paper roll in the restroom
Stayed 7 nights in Jan 2025

10/10 Excellent

Brendan

Stayed 3 nights in Jan 2025

6/10 Okay

Terri

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
They have the best rates in town but, we bring our own sheets and towels because in the past the linens have not been clean.
Stayed 1 night in Jan 2025

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
No maintenance at all, updated. Scary.
Stayed 2 nights in Oct 2024

2/10 Terrible

MARTIN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas instalaciones

Pésimas instalaciones, muy viejas y sin mantenimiento, necesita todo el hotel una completa reacondicion,
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at All Costs – A Terrible Experience! I’ve stayed in countless places over the years, but this was by far the worst. From the moment I walked in, it was clear this room was nothing like what was advertised. The pictures online were clearly outdated and modified — what I was shown was a complete lie. The room was filthy, with stains on the carpet, dust everywhere, and the bathroom had mold in the corners. When I approached customer service to express my concerns, they were rude and unhelpful. Instead of offering any resolution, they just brushed me off. It was frustrating, to say the least. If you’re looking for a comfortable stay with honest service, I would highly recommend looking elsewhere. This place is not worth the money or the hassle.
Stayed 10 nights in Dec 2024

2/10 Terrible

Jaspreet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smelling with smoke although it was non smoking room, manager said cannot do anything. Could not sleep all night started having breathing issues. Checked out next morning to stay in another hotel. No bedding provided for sofa bed when asked for it, manager said come to main office to get it, could not deliver to room. Mattress of the sofa bed was way smaller than the frame one person can barely fit although two people were supposed to sleep on it. Microwave and Fridge were in the bathroom area next to sink.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway

Stayed 1 night in Jan 2025

4/10 Poor

Sayu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town is so good
Stayed 3 nights in Dec 2024