Bad check in Great amenities
The room was clean even the grounds and pool area was very well kept. We enjoyed the pool. I do not like texting the front desk with requests or questions.
Loved the pool area and the vibe !
As it is a good property, you do not see employees. Inward not informed that there were no cleaning. Nobody told me. Location is very good and the pool is good.
Very clean resort with friendly staff. We will definitely go back!!
Everything and everywhere is super clean and very well kept.
Nice location and amenities. I didnt like that rooms could be entered from the outside. On the hotel photos, they show the main villa where rooms can be entered from the inside. I did not see anywhere in the advertisements where walk up from the outside doors were shown. All of their buildings are like this save the main Villa. I am a female who traveled alone. I would have liked to have stayed in the main villa. My sheets had hair on them upon arrival and needed to be changed. It took about an hour for them to change them. Parking can also be a challenge. On the otherhand, there is someone to drive you to you room if you have to park in the overflow parking area. The hotel grounds are nice.No bugs!
It's not even one star hotel With bad customer service and nasty manager I will not recommend it for no on
Everything was good I like it have all kitchen inside so was awesome everything
Cleanest fast good employees very nice locations it was only for one night so didn't get to explore the whole until or Villa
The property was wonderful. Everything about the resort was exceptional. The only negative aspects of my stay revolved around communication and customer service. I had to shorten my stay by one day, so I told the gentleman at the front desk upon check-in that I had to cancel my last night. He said to simply text them when I left. The following day, I started to second guess his direction and decided to call the front desk to make sure. To make a long story short, the Marriott ended up retracting on their approval of refunding my last night causing me to almost lose out on $400. Luckily the Orbitz agent I spoke with ended up allowing my refund. In addition, I left my laptop charger in the guest room. The Marriott assured me that there was not one in there and even though they knew of my 9:00am meeting, did not try to help in any other way. I ended up having to go to Target to purchase a charger and the resort somehow still hasn’t found the one I left in the room. Finally, upon check-in, our room wasn’t ready. They let us use the pool, which was great. I was told I would receive a text message when the room was ready. I ended up going to the front desk at 5:30pm to check the status of the room (check in time was 4pm). At that point the gentleman was able to find a room for us to check into. Because of two reservations being combined into one, we had to leave our room the next day by 10am. We were assured that we would take priority. We didn’t get one until 3:30pm.
Located in Williamsburg, Marriott's Grande Vista is within a few miles (5 km) of sights such as Aquatica and Lake Eve. This 900-room, 4-star aparthotel welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.
This aparthotel is home to 3 onsite restaurants, perfect for a quick bite to eat. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:30 AM.
Each apartment has an array of amenities, including a furnished balcony or patio, a microwave, and a ceiling fan. Guests can expect to find free WiFi and a 28-inch flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a safe, a phone, and a desk.
Marriott's Grande Vista features a golf course, a full-service spa, and 4 outdoor pools. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa aparthotel include a children's pool, a gym, and a sauna.
Bad check in Great amenities
The room was clean even the grounds and pool area was very well kept. We enjoyed the pool. I do not like texting the front desk with requests or questions.
Loved the pool area and the vibe !
As it is a good property, you do not see employees. Inward not informed that there were no cleaning. Nobody told me. Location is very good and the pool is good.
Very clean resort with friendly staff. We will definitely go back!!
Everything and everywhere is super clean and very well kept.
Nice location and amenities. I didnt like that rooms could be entered from the outside. On the hotel photos, they show the main villa where rooms can be entered from the inside. I did not see anywhere in the advertisements where walk up from the outside doors were shown. All of their buildings are like this save the main Villa. I am a female who traveled alone. I would have liked to have stayed in the main villa. My sheets had hair on them upon arrival and needed to be changed. It took about an hour for them to change them. Parking can also be a challenge. On the otherhand, there is someone to drive you to you room if you have to park in the overflow parking area. The hotel grounds are nice.No bugs!
It's not even one star hotel With bad customer service and nasty manager I will not recommend it for no on