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Hyatt Regency Orlando

4.5 out of 5.0

Recent guest reviews

My reservation was not found when I arrived however they quickly booked me in another room that was slightly less expensive. Very helpful and pleasant staff.

The food was gerat,the rooms were very clean. I saw nothing wrong except the additional chargs when making the reversations. Unless you have a lot of money, stay some where else.

Had a great meal in the grill - all the apps were generous portions,interesting and well-prepared.

Becky from the front desk surprised my 15 year old daughter with a birthday cake and card. Very thoughtful.

We are a local couple celebrating our anniversary... The hotel is beautiful, pool, lobby, etc. but we had some disappointments. For example, our room key did not work and we called the front desk from the hall phone. They said they would be sending security up. 15 minutes passed and nothing. We called the front desk again and were transferred to security who told us they never were informed of our situation. When security finally came up to our floor, he realized the door sensor was not working and said he would be sending maintenance up to fix it. Guess what happened? Maintenance never came. We saw lack of communication between hotel departments and general lack of customer service.

Great location on International dr. Beautiful hotel ,very well maintained ,clean rooms. ONE big problem room was next to maintenance room by elevators . To much noise coming from maintenance room hard to sleep. I asked for a quiet room @ check-in but that's not what I got.

My family of three stayed in the hotel during the nights and we were out during the days to visit many tourist attractions. The room was clean when we came back. The food in the hotel restaurants and room service is a little expensive, as expected of a hotel of this repute. We had to ask for extra towels, extra water bottles and shampoo, lotions etc. on some days, otherwise the service was very nice. One thing to note is Self-Parking is $20 per day and also has a $22 per day charge for using resort facilities whether you use it or not. The rooms were always clean when we came back in the evenings and I would recommend this hotel.

The room was everything I ever wanted. The view from the balcony was amazing. I was able to watch the fireworks from Disney. Very comfy bed, everything was so clean, I loved the fact that I had like 6-7 towels which is amazing because at most of the hotels you get like 2 per person. The bathroom lights are amazing for doing your make-up. Big tv, tv in the bathroom (inside the mirror) etc. I love this hotel I will def come back.

I would come back to experience the hotel more. It was a very nice hotel

The room is clean and comfortable. food also good. But some staffs were not nice.

Great location. Easy to locate. Away from the busiest part of International Drive so in and out was easy. Close to I 4. Superb rooms and service. A big hotel but seemed very capable of dealing with large crowds. The amenities were exceptional.

Nice place, didn't stay long enough to make many judgments. All the employees we had contacted were great.

We enjoyed the Hyatt so much. It was our first time as a guest at this hotel. And we were so pleased with all the compassion and courteous from all the staff and the room we were so amazed at the room and the pool area ❤️

Great time close to everything and very clean and nice

The hotel and convention facility was very nice however guests were "trapped" due to size and location, from walking anywhere for outside food or entertainment. The issue was the price gouging on all food items regardless counter walk up or sit down restaurant and then the quality of food at those prices. Ok so I pay $7 for a yogurt but at least the yogurt was good...Biggest issues was that I went to Urban Tides, the in hotel fine dinning restaurant. Now I am by no means a "foodie" or "food snob" but I have eaten and worked in some very fine restaurants... this place left a lot to be desired. Ordered the Swordfish ($35) literally came with no sides. Fish itself was good but topped with some "slaw" and set upon nothing but a small piece of bread. Really, did a chef actually create this dish? So many better ways one could have prepared this dish and I dunno maybe threw in a little cilantro rice or a vegetable...? Next I ordered the peach cobbler....no joke it was a peach muffin like you would get at an airport stand! It was laid on its side (presentation being everything I suppose) and next to it was a pinch of brown sugar and a "dollop" of vanilla ice cream. I say dollop because it was literally the size scoop one uses to make watermelon balls for decoration. So $10 for a muffin and teaspoon of icecream....quality of which ...well I didn't finish. Bottom line, if I ever find myself here again...I'll pay for a cab next time and a decent meal.

Loved this hotel. The room was nice and clean, staff friendly, had all my requests met. Definitely recommend this hotel

My friends asked me to meet them at the bar in the lobby. When I got there I was told there was a $10.00 charge to get in. I spoke to the front desk and management about the charge and they basically said, too bad. Also, the restaurants and sandwich shops are really bad. I had a tuna sandwich which had so much oil dripping through it that I couldn't eat it. I did run into a lot of nice people working at there but the management definitely needs a course in customer service.

Great staff and accommodations. Would highly recommended.

I stayed for 2 days for a work conference, which was on-site. Thehotel was huge, it was beautiful, and I had a great time. My only issue was the cost of appetizers at the café, but otherwise I had a great stay. I'm considering going back down there for an extended weekend mini-vaca just to unwind.

We had a wonderful time and don't have any complaints.

9801 International Dr Orlando FL

Room options

Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 4

Room, 1 King Bed, Balcony

King 1 | Sleeps 3

Club Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hyatt Regency Orlando

Everyone (20) Couples (106) Business (65) Family (97) Other (14) Friends (19)
4

very easy access to mco airport!

Everyone

My reservation was not found when I arrived however they quickly booked me in another room that was slightly less expensive. Very helpful and pleasant staff.

By on Apr 2, 2017

5
Everyone

The food was gerat,the rooms were very clean. I saw nothing wrong except the additional chargs when making the reversations. Unless you have a lot of money, stay some where else.

By on Mar 21, 2017

5
Everyone

Had a great meal in the grill - all the apps were generous portions,interesting and well-prepared.

By on Mar 17, 2017

5

daughters birthday weekend

Everyone

Becky from the front desk surprised my 15 year old daughter with a birthday cake and card. Very thoughtful.

By on Feb 19, 2017

3

nice hotel but....

Couples

We are a local couple celebrating our anniversary... The hotel is beautiful, pool, lobby, etc. but we had some disappointments. For example, our room key did not work and we called the front desk from the hall phone. They said they would be sending security up. 15 minutes passed and nothing. We called the front desk again and were transferred to security who told us they never were informed of our situation. When security finally came up to our floor, he realized the door sensor was not working and said he would be sending maintenance up to fix it. Guess what happened? Maintenance never came. We saw lack of communication between hotel departments and general lack of customer service.

By , from Orlando, FL on Feb 6, 2017

3

nice hotel

Everyone

Great location on International dr. Beautiful hotel ,very well maintained ,clean rooms. ONE big problem room was next to maintenance room by elevators . To much noise coming from maintenance room hard to sleep. I asked for a quiet room @ check-in but that's not what I got.

By on Feb 6, 2017

5

great hotel close to all the major attractions.

Everyone

My family of three stayed in the hotel during the nights and we were out during the days to visit many tourist attractions. The room was clean when we came back. The food in the hotel restaurants and room service is a little expensive, as expected of a hotel of this repute. We had to ask for extra towels, extra water bottles and shampoo, lotions etc. on some days, otherwise the service was very nice. One thing to note is Self-Parking is $20 per day and also has a $22 per day charge for using resort facilities whether you use it or not. The rooms were always clean when we came back in the evenings and I would recommend this hotel.

By , from Columbus, OH on Jan 3, 2017

5
Everyone

The room was everything I ever wanted. The view from the balcony was amazing. I was able to watch the fireworks from Disney. Very comfy bed, everything was so clean, I loved the fact that I had like 6-7 towels which is amazing because at most of the hotels you get like 2 per person. The bathroom lights are amazing for doing your make-up. Big tv, tv in the bathroom (inside the mirror) etc. I love this hotel I will def come back.

By , from Miami on Dec 26, 2016

5

clean hotel

Everyone

I would come back to experience the hotel more. It was a very nice hotel

By on Nov 28, 2016

Review comment responded on Dec 1, 2016

Thank you for your review! We look forward to the opportunity of welcoming you back in the future.

4

#1 hotel in orlando

Everyone

The room is clean and comfortable. food also good. But some staffs were not nice.

By , from New York, NY on Oct 27, 2016

Review comment responded on Oct 28, 2016

Thank you for the review! Your feedback is greatly appreciated!