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Gaylord Palms Resort & Convention Center

4.0 out of 5.0

Recent guest reviews

This is the second time that we have stayed here but it won’t be the last. Beautiful property close to the parks.

The Gaylord Palms Resort was very nice. We stayed 8 nights and enjoyed it very much my granddaughter loved the pool and the pool party for kids. also we they were doing a Easter Hunt through the resort for kids and she loved that. we will definitely go back soon

Nice hotel, but missing the breakfast. The parking is not so easy. The staff is great, very kind everybody. I loved the jakuzzi.

Get away from the Disney hustle in this wonderful relaxing resort! I am very picky, but loved everything about it. Will be staying here the next time I visit.

Great experience....loved this hotel! Food was great...atmosphere was wonderful.

We stayed here for the first time in many years and were reminded why this hote is so great! The rooms are very comfortable, the staff is all super friendly and helpful, the pool area is amazing, and the location is so close to Disney. It's like staying at a Deluxe Disney resort for less. There are two downsides: there is a resort/parking fee for each night you stay and they don't have very good options for quick service breakfast/lunch.

A THREE GENERATION GETAWAY.IT WAS WONDERFUL,WE ALL ENJOYED IT.

The property is absolutely incredible! We spent the majority of our trip at the pool and had the best time! it's a wonderful place for families!

Great family enviorment. little expensive for food and drinks. but the hotel was very fun an clean lots of things to do the water park was very good. My daughter had a great time.

Nice facility. Only draw back is limit shuttle service to Disney parks.

No microwave in the room. Pool always closed. Stores closed.

The bathrooms were real outdated... Our queen size bed was 2 twin out together and had a bar in the middle.. Very soar backs in the am... Everything else was great

The overall experience during the stay was stellar. The location was perfect for the purpose, the facility was clean and the room was great. That said, I asked the front desk for help with finding the coffee shop and got nothing but attitude as if I was a moron and they couldnt be bothered (there was no one waiting to be helped behind me). Then at checkout, they have a resort fee with taxes tied to the resort fee per day that we had to pay and parking is 22/day self parking or 29/day for valet. We were there for an event where self parking was supposed to be 15/day and they fought with us saying they couldnt honor it. so in addition to our original fees of room per night with taxes included on the room, we then ended up paying almost 100.00 for resort fees, extra taxes, and parking. The stay was not really worth it when Disney is right down the street and is cheaper, kid friendly and lack hidden, unnecessary fees. I have now stayed at all Gaylords (minus the one in Colorado since it has yet to open) and this location was by far my worst experience. Dont have hidden fees, I hate being nickel and dimed

not worth the $$---average hotel rooms---the rest of the hotel is very nice---the rooms are nothing special

I was impressed with my overall experience from Valet parking to the friendly staff.. There was plenty things to do at the hotel especially for the holiday season. They had from eating breakfast with Charlie Brown to enjoying the nightly light show. Beds was very comfortable. 1st impression of the room was the how spacious and cleaniness.

My husband and I went down to Orlando for our first anniversary. Orbitz was offering what seemed like a good deal at the Gaylord. Boy were we wrong. This hotel cares more about its convention goers than its other guests. Despite the large size of the hotel and its myriad of convention rooms, the management held a club-like party for a convention group in the atrium (this is the middle of the hotel that is below all of the rooms). The music was ridiculously loud and went until 10pm on a Monday night. We couldn't hear our TV, let alone have a conversation or romantic evening with loud dance and rap music in the background. Worse yet, when we called the front desk to see when it would end, they couldn't have been ruder. They said 10pm and that we just needed to deal with it. There was also a loud event that wrapped up at 9pm on Saturday, which seemed reasonable for a weekend. However, after Monday night's festivities we realized this is a common occurrence at the Gaylord. It is ridiculous that they disturb their guests this way. The whole reason we wanted to stay at the Gaylord was to avoid the noise and headache we thought we would experience at lower-starred hotels. Little did we know that it was the management itself we would have to deal with...

Will deathly say there again. Upgraded the room to a sweet no extra charge

We went to stay at the Gaylord Palms to avoid the approaching Hurricane Matthew heading towards Central Florida. The hotel was a nice distractions from what was going on outside. It was beautiful on the inside and the room was very nice and comfortable. Unfortunately we did not get to take advantage of its outdoor amenities such as the pool but we enjoyed the inside.

Very nice and amazing place deathly go back . It was about 20 minutes away from Universal Studios.

I wanted to stay at a hotel that was different from the usual, and I got it!

6000 West Osceola Parkway Kissimmee FL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Located 2.6 mi (4.1 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 15-minute drive of other popular attractions like Disney Springs®. This 1416-room, 4-star resort has 2 outdoor pools along with a full-service spa and a water park. Epcot® is also nearby.


Dining

Enjoy dining at Old Hickory Steakhouse, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, breakfast is available for a fee.


Rooms

All of Gaylord Palms Resort & Convention Center's 1416 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Other amenities include ceiling fans, laptop-compatible safes, and phones.


Property features

Gaylord Palms Resort & Convention Center features a full-service spa, 2 outdoor pools, and a free water park. Parking is available for USD 22.00 per night (USD 33.00 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include a children's pool, a health club, and 2 spa tubs.

Guest reviews for Gaylord Palms Resort & Convention Center

Everyone (25) Couples (79) Business (25) Family (161) Friends (14) Other (4)
5

wonderful escape

Everyone

This is the second time that we have stayed here but it won’t be the last. Beautiful property close to the parks.

By on Apr 5, 2018

5
Everyone

The Gaylord Palms Resort was very nice. We stayed 8 nights and enjoyed it very much my granddaughter loved the pool and the pool party for kids. also we they were doing a Easter Hunt through the resort for kids and she loved that. we will definitely go back soon

By on Mar 22, 2018

4
Everyone

Nice hotel, but missing the breakfast. The parking is not so easy. The staff is great, very kind everybody. I loved the jakuzzi.

By , from Hungary on Dec 26, 2017

5

better than disney resorts!

Everyone

Get away from the Disney hustle in this wonderful relaxing resort! I am very picky, but loved everything about it. Will be staying here the next time I visit.

By , from Louisville, KY on Nov 23, 2017

5
Everyone

Great experience....loved this hotel! Food was great...atmosphere was wonderful.

By on Nov 15, 2017

5

perfect alternative to disney resorts

Everyone

We stayed here for the first time in many years and were reminded why this hote is so great! The rooms are very comfortable, the staff is all super friendly and helpful, the pool area is amazing, and the location is so close to Disney. It's like staying at a Deluxe Disney resort for less. There are two downsides: there is a resort/parking fee for each night you stay and they don't have very good options for quick service breakfast/lunch.

By , from Palm Harbor, FL on Oct 9, 2017

5
Everyone

A THREE GENERATION GETAWAY.IT WAS WONDERFUL,WE ALL ENJOYED IT.

By on Sep 14, 2017

5

amazing!

Everyone

The property is absolutely incredible! We spent the majority of our trip at the pool and had the best time! it's a wonderful place for families!

By , from Jacksonville, FL on Aug 23, 2017

5
Everyone

Great family enviorment. little expensive for food and drinks. but the hotel was very fun an clean lots of things to do the water park was very good. My daughter had a great time.

By on Aug 17, 2017

4
Everyone

Nice facility. Only draw back is limit shuttle service to Disney parks.

By on Aug 3, 2017