Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly hotel with 6 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Creator video
Front of property - evening/night
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • Epcot®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

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Room options

Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Atrium View)

9.2 out of 10
Wonderful
(15 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Atrium View)

9.0 out of 10
Wonderful
(19 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

7.0 out of 10
Good
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Emerald Bay)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Main Atrium View)

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Emerald Bay)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Main Atrium View)

8.6 out of 10
Excellent
(7 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

9.2 out of 10
Wonderful
(58 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

8.0 out of 10
Very good
(3 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(46 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kissimmee

Located 2.6 mi (4.2 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 15-minute drive of other popular attractions like Disney Springs™. This 1718-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a water park.

What's nearby

  • Disney's Typhoon Lagoon Water Park - 2 min drive - 1.9 miles
  • Old Town - 2 min drive - 1.9 miles
  • Disney Springs™ - 3 min drive - 2.6 miles
  • Epcot® - 7 min drive - 4.0 miles
  • Disney's Animal Kingdom® Theme Park - 7 min drive - 4.5 miles

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Family-friendly hotel with 6 restaurants and 3 outdoor pools
Gaylord Palms Resort & Convention Center features a full-service spa, 3 outdoor pools, and a water park. Parking is available for USD 40 per night (USD 52 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and 2 hot tubs.
Guests can expect to find Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Refrigerators, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

Is a free cancellation option available at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on Jul 6, 2025 start from $279.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gaylord Palms Resort & Convention Center?

This hotel is located in Kissimmee, close to Old Town, Disney Springs™, and ESPN Wide World of Sports Complex. You'll also find Walt Disney World® Resort and Disney's Hollywood Studios® within a short drive.

Is there parking available at Gaylord Palms Resort & Convention Center?

Yes, valet parking is offered for USD 52 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Gaylord Palms Resort & Convention Center?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Gaylord Palms Resort & Convention Center feature a casino at the property?

No, Gaylord Palms Resort & Convention Center doesn't have a casino.

Is there an indoor pool at Gaylord Palms Resort & Convention Center?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs.

What do couples enjoy most about Gaylord Palms Resort & Convention Center?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Does Gaylord Palms Resort & Convention Center have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Gaylord Palms Resort & Convention Center feature a restaurant that includes a breakfast menu?

Yes, Gaylord Palms Resort & Convention Center has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Gaylord Palms Resort & Convention Center allow pets to stay for free?

No, pets aren't allowed at Gaylord Palms Resort & Convention Center.

Are there connecting rooms at Gaylord Palms Resort & Convention Center?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Gaylord Palms Resort & Convention Center?

The closest major airport to Gaylord Palms Resort & Convention Center is Kissimmee, FL (ISM-Kissimmee Gateway), which is 8.1 mi away (21 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 19.2 mi away (28-minute drive).

Are there rooms with balconies at Gaylord Palms Resort & Convention Center?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.

Does Gaylord Palms Resort & Convention Center have a wedding venue on site?

There are wedding services available at Gaylord Palms Resort & Convention Center if that's in your vacation plans.

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 894 out of 1208 reviews
Rating 8 - Good. 149 out of 1208 reviews
Rating 6 - Okay. 71 out of 1208 reviews
Rating 4 - Poor. 48 out of 1208 reviews
Rating 2 - Terrible. 46 out of 1208 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel, Tampa

Stayed 1 night in May 2025

10/10 Excellent

Jena

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Amenities, property conditions & facilities
Property was very clean with good food and great service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , lot of options , wonderful property, great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous and we had the most relaxing time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lushanda

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Our stay

I stayed at this hotel before and had a great time but unfortunately this time around was not the same. Blood on my pillow and when I check in body wash was completely empty. It was not at all what I expected. We made the best of it
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort, I’ll definitely be staying here many more times to come!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nijjagarn

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Hassan, Hernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time I’m speechless, best place ever
Stayed 2 nights in Mar 2025

10/10 Excellent

Aileis

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

NAISEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariamna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is a wonderful place
Stayed 2 nights in Mar 2025

10/10 Excellent

Leovanis

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for families
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever. Always great
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2025

10/10 Excellent

Chef

Liked: Cleanliness, staff & service, property conditions & facilities
We had such an amazing time we ended up extending our stay. The staff, the rooms, the water park it’s all amazing we didn’t want to leave
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Emerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall an excellent stay. As a family with kids the place is amazing. We stayed for 5 nights. One of the thing that needs improvement is the instant coffee in the room. That’s just a lot of plastic packaging. Our room has a very old iron. All the numbers were faded. As careful as I did, I still burnt my beautiful silk dress. They replaced the iron though.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025