Skip to main content
Beginning of main content

Recent guest reviews

Amazing!!

We came for a nice getaway my husband and our two kids. We paid $600 a night, but it wasn't worth it! My bedroom was so filthy in the tub and in the drawers. Plenty of dust and stains on the rug! I called the reception a couple times. The first time, they told me someone would come and have a look in the room, but nobody came. The second time, they placed me on hold for nearly an hour. I had to go to the front desk and wait in line and after almost three hours they changed my room. Really despondent!!!

The suite we were given was on par with the bowels of a Hampton inn. At $900/night, I won’t be staying here again.

Bad restaurants

Best place for Christmas

Clean and we’ll kept. The staff let us check out an hour later that was much appreciated. Extremely friendly staff always willing to help at all times. Only one tiny issue was we found a hornets nest outside our window on the deck, but the window was sealed so no threat. A great stay to say the least.

Property was fine generally, but walls seem thin and could hear the annoying next door guests all night shouting.

It's lovely

I did not like that a lot of things we had to pay extra for , surfing , reserving seating

Na

Very old and the room and bathroom were not very clean. The water in the bathroom sink and bathtub also smelled like salty ocean water. For the price I paid, this room was not worth it.

Glad they added a lazy river. Could probably still use one more common pool.

Great experience! The pool area is amazing for the kids and adults. The restaurants are amazing.

Awesome place to spend some time away with the kids!

West Osceola Parkway Kissimmee FL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Free water park

Located 2.6 mi (4.2 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 15-minute drive of other popular attractions like Epcot®. This 1718-room, 4-star resort has 3 outdoor pools along with a full-service spa and a free water park.


Dining

Enjoy dining at Old Hickory Steakhouse, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All of Gaylord Palms Resort & Convention Center's 1718 individually decorated rooms provide refrigerators, coffee makers, and ceiling fans. Guests can expect WiFi, wired Internet, and Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Gaylord Palms Resort & Convention Center features a full-service spa, 3 outdoor pools, and a free water park. Parking is available for USD 30 per night (USD 40 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include a lazy river, a children's pool, and a gym.

Room options

Room, 2 Queen Beds (Emerald Bay)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View (Atrium View)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, View (Atrium View)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View (Main Atrium View)

1 King Bed | Sleeps 2

Guest reviews for Gaylord Palms Resort & Convention Center

Everyone (27) Couples (7) Family (13)
5
Family with small children

Amazing!!

By on May 9, 2022

3
Family

We came for a nice getaway my husband and our two kids. We paid $600 a night, but it wasn't worth it! My bedroom was so filthy in the tub and in the drawers. Plenty of dust and stains on the rug! I called the reception a couple times. The first time, they told me someone would come and have a look in the room, but nobody came. The second time, they placed me on hold for nearly an hour. I had to go to the front desk and wait in line and after almost three hours they changed my room. Really despondent!!!

By on Apr 25, 2022

2
Family with small children

The suite we were given was on par with the bowels of a Hampton inn. At $900/night, I won’t be staying here again.

By on Apr 25, 2022

4
Everyone

By on Feb 22, 2022

1
Family

Bad restaurants

By , from Miami on Dec 27, 2021

5
Family with small children

Best place for Christmas

By on Dec 19, 2021

5
Family with small children

Clean and we’ll kept. The staff let us check out an hour later that was much appreciated. Extremely friendly staff always willing to help at all times. Only one tiny issue was we found a hornets nest outside our window on the deck, but the window was sealed so no threat. A great stay to say the least.

By on Oct 17, 2021

2
Partner Couples

Property was fine generally, but walls seem thin and could hear the annoying next door guests all night shouting.

By on Oct 11, 2021

5
Everyone

It's lovely

By on Sep 14, 2021

5
Family

I did not like that a lot of things we had to pay extra for , surfing , reserving seating

By on Sep 13, 2021

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, FL 34746
url importing http://www.orbitz.com/Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews
There was an error importing /Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews

Frequently asked questions