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Gaylord Palms Resort & Convention Center

4.0 out of 5.0

Gaylord Palms Resort & Convention Center

4.0 out of 5.0

Recent guest reviews

Beautiful, clean property with plenty to do. Staff was great. Very comfortable room. Will definitely stay here again

Amazing facilities. Heated pool. Fun water slides. Great indoor green space with fountains and waterfalls.

Nice hotel, housekeeping and extra request took a long time! Room service charges were crazy with fees! $30 in service, delivery and tip included fees

Love all the amenities,restaurants pools, everything is kept up very good

This hotel/resort is excellent for families - it is just 15mins from the parks and has an amazing pool with slides. The food at the restaurants and room service were great quality. The staff went above and beyond during our stay. I would highly recommend.

Hard to navigate. Family pool too small for amount of people that use it. Very few dining options for size of facility

Very nice property, very kid friendly. Rooms were average, I expected more but the pool area, slides, bar, music, was great. If traveling with younger kids, this is a nice option.

We couldn’t eat at the sailboat restaurant because it was reserved for a party, but no one was there. The steakhouse bizarrely wouldn’t let us order to go, and half the pool was closed. Would not have paid premium price for a hotel if we knew this in advanced.

I absolutely love this hotel. You want to stay there forever. The decorations, the details, the whole ambiance makes you feel like you are in a little paradise. There are waterfalls, ponds and a great variety of vegetation that will have you walking around the hotel grounds for hours.

This place sucks! There's no directions or signs telling you where to go from the time you drive in. No sign for the lobby, no sign for valet parking, We were forced to park in a gated parking lot we couldn't get out of without paying to park. If I'm gonna pay I'd rather valet park but couldn't find where to go, we couldn't even find the dam lobby to check in after parking, there's no signs inside pointing where to go, the staff sucks at giving directions if you can even find them in the first place. They say they have a shuttle to take you wherever you want to go but they don't tell you the shuttle is rarely available and only comes only a couple of times at very specific pickup and drop off times, the resort fee you are forced to pay is a waste and you still have to pay for parking, the walls in the rooms are super thin and you hear ever conversation from the rooms next to you, vending machine was broken so i couldn't even get a dam soda, This place is a joke and a HUGE waste of money. Do NOT STAY HERE!

At checking in they tried to put me a two bed room after i requested a king size on the orbitz site. Per the agreed amount of $537 minus the hotels fees they charged me $791.91 due to additional $75 per day fee not mentioned on the website.

6000 West Osceola Parkway Kissimmee FL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Free water park

Located 2.6 mi (4.2 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 10-minute drive of other popular attractions like Disney Springs®. This 1416-room, 4-star resort has 2 outdoor pools along with a full-service spa and a free water park.


Dining

Enjoy dining at Old Hickory Steakhouse, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, breakfast is available for a fee.


Rooms

A Smart TV comes with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free bottled water.


Property features

Gaylord Palms Resort & Convention Center features a full-service spa, 2 outdoor pools, and a free water park. Parking is available for USD 24 per night (USD 35 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a health club, and 2 spa tubs.

Room options

Room, 2 Queen Beds, View (Florida View Room)

Queen 2 | Sleeps 4

Room, 2 Queen Beds, View (Emerald Bay Atrium)

Queen 2 | Sleeps 4

Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Room, 1 King Bed, View

King 1 | Sleeps 4

Guest reviews for Gaylord Palms Resort & Convention Center

Everyone (51) Couples (79) Business (25) Family (168) Friends (14) Other (4)
5
Families

Beautiful, clean property with plenty to do. Staff was great. Very comfortable room. Will definitely stay here again

By on May 6, 2019

3
Everyone

By on May 5, 2019

5
Family with small children

Amazing facilities. Heated pool. Fun water slides. Great indoor green space with fountains and waterfalls.

By on Apr 27, 2019

4
Families

Nice hotel, housekeeping and extra request took a long time! Room service charges were crazy with fees! $30 in service, delivery and tip included fees

By on Apr 22, 2019

5
Family with small children Families

Love all the amenities,restaurants pools, everything is kept up very good

By , from Land o lakes fl on Apr 20, 2019

5
Families

This hotel/resort is excellent for families - it is just 15mins from the parks and has an amazing pool with slides. The food at the restaurants and room service were great quality. The staff went above and beyond during our stay. I would highly recommend.

By on Apr 19, 2019

3
Family with small children

Hard to navigate. Family pool too small for amount of people that use it. Very few dining options for size of facility

By on Mar 29, 2019

4
Family with small children

Very nice property, very kid friendly. Rooms were average, I expected more but the pool area, slides, bar, music, was great. If traveling with younger kids, this is a nice option.

By on Mar 25, 2019

5
Everyone

By on Mar 20, 2019

5
Everyone

By on Mar 10, 2019

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, FL 34746