Skip to main content
Beginning of main content

Recent guest reviews

The toilet was clogged and there we re w roaches in the room. Not very happy.

The properties currently under construction, if you're looking for peace and quiet durring the week, look elsewhere. On Friday 02.14.20, jackhammering and concrete cutting occurred from 9 am to 5 pm inside the atrium (remodeling a restaurant). Then directly across from the pool area, they are adding a 300 room expansion.

They didnt have the rook i had booked 5 months prior. Tried to compensate me with only 50$ refund. Bed sheet was dirty when i arrived. The "room with a view" was a view of the parking lot. We complained again, they gave us a better room, however during the winter months the atrium has Ice concerts going on until 8, and they are loud! The parking situation alone is terrible enough not to stay very limited and tight parking that they charge a rediculous 24 dollars a day for hotel guests for. Every night and morning we tried to drive off the parking lot , we had to wait in a 10 min line of cars to get parking gate. We witnessed a few incidents where there was no attendee maining the gate. And the gate didnt work so people were stuck from leaving. We got our parking fees of 24$ a day comped.

Great rooms and hotel. Crap food. The food was expensive and low quality.

The property is beautiful! But we were there two nights and three days - never had housekeeping despite repeated calls- no answer from hotel staff extensions just voice mail then no cal back! Frustrating!

When you booked the Florida view room, just be prepared that is the construction muddy view! And don’t expect to sleep in, the construction worker starts at 7 am!

Love the atrium view the property has so much to see. It’s a little more pricey but worth the money.

West Osceola Parkway Kissimmee FL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Free water park

Located 2.6 mi (4.2 km) from Celebration Golf Club, Gaylord Palms Resort & Convention Center is within a 15-minute drive of other popular attractions like Disney Springs®. This 1416-room, 4-star resort has 2 outdoor pools along with a full-service spa and a free water park.


Dining

Enjoy dining at Old Hickory Steakhouse, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All of Gaylord Palms Resort & Convention Center's 1416 air-conditioned rooms provide refrigerators, coffee makers, and ceiling fans. Guests can expect WiFi, wired Internet, and Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Gaylord Palms Resort & Convention Center features a full-service spa, 2 outdoor pools, and a free water park. Parking is available for USD 26 per night (USD 38 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a health club, and 2 spa tubs.

Room options

Room, 2 Queen Beds, View

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (Emerald Bay, Main Atrium View)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (Emerald Bay)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, View (Atrium View)

1 King Bed | Sleeps 3

Guest reviews for Gaylord Palms Resort & Convention Center

Everyone (69) Couples (82) Business (25) Family (171) Friends (14) Other (4)
5
Everyone

By on Mar 9, 2020

3
Family

The toilet was clogged and there we re w roaches in the room. Not very happy.

By on Mar 2, 2020

1
Partner Couples

The properties currently under construction, if you're looking for peace and quiet durring the week, look elsewhere. On Friday 02.14.20, jackhammering and concrete cutting occurred from 9 am to 5 pm inside the atrium (remodeling a restaurant). Then directly across from the pool area, they are adding a 300 room expansion.

By on Feb 17, 2020

3
Everyone

By on Feb 3, 2020

4
Everyone

By on Feb 2, 2020

2
Partner Couples Family

They didnt have the rook i had booked 5 months prior. Tried to compensate me with only 50$ refund. Bed sheet was dirty when i arrived. The "room with a view" was a view of the parking lot. We complained again, they gave us a better room, however during the winter months the atrium has Ice concerts going on until 8, and they are loud! The parking situation alone is terrible enough not to stay very limited and tight parking that they charge a rediculous 24 dollars a day for hotel guests for. Every night and morning we tried to drive off the parking lot , we had to wait in a 10 min line of cars to get parking gate. We witnessed a few incidents where there was no attendee maining the gate. And the gate didnt work so people were stuck from leaving. We got our parking fees of 24$ a day comped.

By on Jan 8, 2020

3
Everyone

Great rooms and hotel. Crap food. The food was expensive and low quality.

By on Jan 6, 2020

2
Everyone

By on Jan 6, 2020

5
Everyone

The property is beautiful! But we were there two nights and three days - never had housekeeping despite repeated calls- no answer from hotel staff extensions just voice mail then no cal back! Frustrating!

By on Jan 5, 2020

5
Everyone

By on Jan 5, 2020

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, FL 34746
url importing http://www.orbitz.com/Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews
There was an error importing /Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews