Hilton Orlando Lake Buena Vista - Disney Springs® Area

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Orlando Lake Buena Vista - Disney Springs® Area

Premium bedding, pillowtop beds, in-room safe, desk
Creator video
View from room
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
1751 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney Springs™
    ‪4 min walk‬
  • Place, House of Blues Orlando
    ‪15 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

2 Queen Beds

8.6 out of 10
Excellent
(91 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(103 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

7.6 out of 10
Good
(21 reviews)
  • 510 sq ft
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 510 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(16 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly

8.0 out of 10
Very good
(13 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Parlor, Murphy Bed (King)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 517 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 517 sq ft
  • Sleeps 8
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 517 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 1 King Murphy Bed

Junior King Suite

  • Sleeps 5

Studio Suite with King Wall Bed and Sofa Bed

  • Sleeps 4

Mobility Accessible King Room With Roll In Shower

  • Sleeps 3

Hearing Accessible Wall Bed Parlor Room

  • Sleeps 4

Wall Bed Parlor Room With Mobility Accessible Bathtub

  • Sleeps 4

Hearing Accessible Two Queen Room with Disney Spring View

  • Sleeps 4

Mobility Accessible King Room with Disney Spring View and Roll-in Shower

  • Sleeps 3

Mobility Accessible King Room with Disney Spring View and Tub

  • Sleeps 3

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Accessible, Bathtub (Parlor)

  • 314 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

Room, Accessible, Bathtub (Parlor)

  • 314 sq ft
  • Sleeps 4
  • 1 Twin Murphy Bed

Parlor, Murphy Bed (King), Hearing

  • 312 sq ft
  • Sleeps 4
  • 1 King Murphy Bed

Room, 1 King Bed, Accessible, Roll-In Shower (Disney Springs View)

8.0 out of 10
Very good
(2 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Disney Springs View)

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 510 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing (Disney Springs View)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(14 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (High Floor)

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 1 Bedroom

  • Sleeps 7
  • 2 Queen Beds

Family Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 King Murphy Bed

Deluxe King Room High Floor

  • Sleeps 3

Mobility Accessible Deluxe Two Queen Room With Roll In Shower

  • Sleeps 4

Mobility Accessible Deluxe King Room With Roll In Shower

  • Sleeps 3

Suite, 1 Bedroom (Holiday)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Holiday)

  • Sleeps 5
  • 1 King Bed

Deluxe Twin Room High Floor

  • Sleeps 4

1 KING BED HEARING ACCESSIBLE

  • Sleeps 3

Two Queen Room with Disney View Non smoking

  • Sleeps 4

King Room with Disney View Non smoking

  • Sleeps 3

King Room Non smoking

  • Sleeps 3

Two Queen Room Non smoking

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Mobility Accessible King Room with Bathtub Non smoking

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower Non smoking

  • Sleeps 4

Two Queen Hearing Accessible Room

  • Sleeps 4

2 QUEENS JUNIOR SUITE HEARING ACCESSIBLE

  • Sleeps 6

Junior Suite With Two Double Beds

  • Sleeps 6

Winter Wishes 1 Bdrm Ste 2 Dbls

  • Sleeps 5

Holiday Retreat 1 Bdrm Ste 1 King

  • Sleeps 4

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About the neighborhood

Lake Buena Vista

Disney Springs™ is a short stroll from Hilton Orlando Lake Buena Vista - Disney Springs® Area, and other popular attractions like Splitsville Luxury Lanes & Dinner Lounge are within a mile (2 km). This 814-room, 4-star resort welcomes guests with 2 outdoor pools, 6 restaurants, and a gym.

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 miles
  • Disney Springs™ - 4 min walk - 0.3 miles
  • House of Blues Orlando - 15 min walk - 0.8 miles
  • Disney's Typhoon Lagoon Water Park - 2 min drive - 1.5 miles
  • Disney's Lake Buena Vista Golf Course - 4 min drive - 1.7 miles

Getting around

  • Orlando Station - 20 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Polite Pig - ‬12 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬11 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk

About this property

Hilton Orlando Lake Buena Vista - Disney Springs® Area

At Hilton Orlando Lake Buena Vista - Disney Springs® Area, guests enjoy 2 outdoor pools, a children's pool, and a gym. Valet parking is available for USD 48 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly resort include WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and free local calls.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 24 to 30 for adults and USD 6.50 to 10 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Benihana Steak and Sushi
  • Covington Mill
  • John TS
  • Mainstreet Market
  • Rum Largo

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 50 meeting rooms
  • 84,817 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (46 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Built in 1983
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 46.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 24.00 to 30.00 for adults, and USD 6.50 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 48 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lake Buena Vista
Hilton Lake Buena Vista Orlando
Hilton Orlando Lake Buena Vista Disney Springs® Area Hotel
Hilton Orlando Hotel Lake Buena Vista
Hilton Orlando Disney Springs™ Area Hotel
Lake Buena Vista Hilton
Lake Buena Vista Hilton Orlando
Lake Buena Vista Orlando Hilton
Orlando Hilton Lake Buena Vista
Orlando Lake Buena Vista Hilton
Hilton Orlando Lake Buena Vista Hotel
Hilton Orlando Lake Buena Vista Disney Springs® Area Resort
Hilton Orlando Lake Buena Vista Disney Springs® Area
Hilton Orlando Lake Buena Vista - Disney Springs® Area Resort

Frequently asked questions

Are free cancellation options available at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Hilton Orlando Lake Buena Vista - Disney Springs® Area offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Hilton Orlando Lake Buena Vista - Disney Springs® Area on Mar 26, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Guests enjoy the resort's walkable location in Lake Buena Vista based on their ratings, and it's a short 10-minute walk from Disney Springs™ and also 19 minutes on foot from House of Blues Orlando. You'll also find Walt Disney World® Resort and Epcot® within a short drive.

Is there parking available at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Yes, valet parking is offered for USD 48 per night. Accessible parking is also available for guests.

Does Hilton Orlando Lake Buena Vista - Disney Springs® Area feature a casino?

No, Hilton Orlando Lake Buena Vista - Disney Springs® Area doesn't have a casino.

Will I find an indoor pool at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Hilton Orlando Lake Buena Vista - Disney Springs® Area a good place to stay for couples?

There are plenty of amenities for couples at this resort, including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does Hilton Orlando Lake Buena Vista - Disney Springs® Area have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Hilton Orlando Lake Buena Vista - Disney Springs® Area feature a restaurant that includes a breakfast menu?

Yes, Hilton Orlando Lake Buena Vista - Disney Springs® Area has 6 restaurants, and serves to-go breakfast each morning for a surcharge.

Will Hilton Orlando Lake Buena Vista - Disney Springs® Area allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Orlando Lake Buena Vista - Disney Springs® Area for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Hilton Orlando Lake Buena Vista - Disney Springs® Area?

The closest major airport to Hilton Orlando Lake Buena Vista - Disney Springs® Area is Kissimmee, FL (ISM-Kissimmee Gateway), which is 9.4 mi away (28 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 18.1 mi away (28-minute drive).

Are there rooms with balconies that I can book at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy bay or resort views.

Does Hilton Orlando Lake Buena Vista - Disney Springs® Area offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Orlando Lake Buena Vista - Disney Springs® Area.

Hilton Orlando Lake Buena Vista - Disney Springs® Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 930 out of 1568 reviews
Rating 8 - Good. 286 out of 1568 reviews
Rating 6 - Okay. 200 out of 1568 reviews
Rating 4 - Poor. 84 out of 1568 reviews
Rating 2 - Terrible. 68 out of 1568 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

8/10 Good

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent customer service from the front desk. Our room was recently updated but the bathrooms were lackluster. The proximity to Disney Springs is what makes this hotel great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vivian

Great location
Stayed 2 nights in Nov 2025

6/10 Okay

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

David, Amsterdam

Stayed 1 night in Dec 2025

10/10 Excellent

carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to Disney Springs, quick and convenient 8 minute walk.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was efficient and professional. The room was clean. Self parking was easy. Perfect place to walk to Disney Springs
Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

8/10 Good

Samantha, Denver

Stayed 1 night in Dec 2025

6/10 Okay

Amy

Stayed 2 nights in Nov 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard, Port of Spain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. The room was spacious and spotless.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 4 nights in Nov 2025

8/10 Good

MARISSA

Traveled with family and small children
Liked: Cleanliness
The room we had was very outdated, and pretty run down. The toilet was loose and the bathroom door didn't lock. We had to be moved the second night, so that was inconvenient. The view was awesome but the second room had no view although the room seemed to be renovated in the last 5 years. Overall not bad but not what I was expecting from Hilton.
Stayed 6 nights in Nov 2025

6/10 Okay

Mohamed Shahbaz Husain

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were good but I expected that when I paid Expedia for my room it would cover everything. But I had to pay $39 per night as a fees for my stay. So that cost me more $150 them expected
Stayed 4 nights in Nov 2025

8/10 Good

Fernando

Stayed 2 nights in Nov 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had a junior suite and it left a lot to be desired. To start I wasn't told at check in that there was no self-service carts. I checked in and parked in the lot which is quite a walk to the lobby. I took the wife and kids to the room and went down to get a cart to bring everything up. I was told then that the carts are for valet or the bell hop service only so instead of bringing the car back to the front to unload I just did it myself with no cart. The junior suite was big but that's about it. The couch was torn, the coffee and end tables were wobbly and scratched up. My kids didn't wear socks in the room the first night and there feet were black from how dirty the carpet was. The hotel charges $35 a night to park. The parking kiosk yells at you to put your room key on the keypad over and over. Overall, the property is convenient to Disney Springs but by the time I paid to park and the resort fee I wish I would have stayed on Disney property.
Stayed 2 nights in Nov 2025

8/10 Good

Lacye

Stayed 1 night in Nov 2025

10/10 Excellent

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice. Staff was incredible
Stayed 3 nights in Nov 2025

10/10 Excellent

Sindy

Liked: Cleanliness, property conditions & facilities
Good !!
Stayed 2 nights in Nov 2025

8/10 Good

Stacy

Stayed 1 night in Sep 2025

8/10 Good

Annette

Liked: Cleanliness, amenities
Staff is very nice, rooms were clean but very old…they need to be remodeled.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffery, Wilton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast check-in... Clean rooms, great location next to Disney Springs
Stayed 1 night in Nov 2025