Our room and the pool area were beautiful. It was the perfect getaway for our family to have fun and relax. I highly recommend this location to stay in. I will definitely consider booking again.
Love this place
The room was clean and spacious which we liked, the pools were very nice and the hotel is also very near the Disney parks which is a plus, but the rooms are very outdated, unfortunately the wifi in the hotel does NOT work at all, when I expressed my concerns to an employee she said it just is what it is the wifi doesn’t work, another thing I did not like is the rooms do not have any BLACKOUT curtains, which means we were woken up very early everyday with the bright light shining down our faces, not the best thing considering what you are paying for the rooms, besides that it was a somewhat decent experience and decent resort.
This property felt safe for the most part. A couple of times coming in really late at night security just passed me through without questioning what room I was in or my name. But other than that staying at this felt relaxing and comfortable.
Staff during checkout told me that I had to return my pool towels to the activities center instead of just taking them and taking care of it. When we checked in we were told that we had to bring the towels with us to checkout or we would be charged an additional fee. Just seemed a little unprofessional.
Our 5 night stay was great! The room was cozy, clean, and well stocked. The resort had everything we needed including a store that had everything we might have needed in addition to delicious cooked to order foods. The pools were pristine with lots of seating and space. There was a bit of noisy construction but otherwise Silver Lake resort was perfect! We'll stay here again!
Nice property with accurate pictures. Very clean. A bit of pressure to hear a timeshare pitch. Uncomfortable walk to main road with restaurants. Walkable restaurants were Dennys/IHOP/Perkins/Bob Evans.
The villa was exceptional
Check in was a mission. I ended up getting my keys at 6pm. Moreover, they gave me a room with people in it and had to go back and get a new one. Bad administration
Beware property does not honor cancellation policy! I’m out of pocket $$ as well as my Orbitz bucks!
Room was great. Check in was ok, the parking pass guy tries to sell timeshares to you, so that’s very annoying. Also, checkout was a mess! They couldn’t find my reservation to check me out. It was really weird, and I got accused of staying for free. Which no we paid. Then it took about 10 days to get my refund for the deposit. Also, very annoying.
Tenisha (?) at the front desk was so friendly and noticed a mistake in our reservation. Instead of waiting for me to stress and ask what to do, she just immediately said “let me fix this”. Everyone was so friendly and the property was clean and so nice.
Check in process was horrible. They said they couldn't find our reservation, then said it would be 5-10 minutes, and it ended up being more than an hour. Finally we started really pushing on them and they started to move it forward, but then they tried to make us sit through a time share presentation.
Silver Lake Resort places you 6.9 mi (11 km) from Disney's Animal Kingdom® Theme Park and 8.9 mi (14.3 km) from Magic Kingdom® Park. This 468-room, 3.5-star hotel welcomes guests with 3 outdoor pools, a bar/lounge, and free in-room WiFi.
Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Guests of Silver Lake Resort enjoy 3 outdoor pools, karaoke, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and a spa tub.
Our room and the pool area were beautiful. It was the perfect getaway for our family to have fun and relax. I highly recommend this location to stay in. I will definitely consider booking again.
Love this place
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
The room was clean and spacious which we liked, the pools were very nice and the hotel is also very near the Disney parks which is a plus, but the rooms are very outdated, unfortunately the wifi in the hotel does NOT work at all, when I expressed my concerns to an employee she said it just is what it is the wifi doesn’t work, another thing I did not like is the rooms do not have any BLACKOUT curtains, which means we were woken up very early everyday with the bright light shining down our faces, not the best thing considering what you are paying for the rooms, besides that it was a somewhat decent experience and decent resort.
Thank you for taking the time to share your experience at Silver Lake Resort. We're glad to hear that you found the room clean and spacious, and that you enjoyed the nice pools and the resort's proximity to the Disney parks. We understand that the outdated rooms and lack of blackout curtains were disappointing aspects of your stay. We apologize for any inconvenience caused by the Wi-Fi not working properly and for the response you received from the employee. Rest assured, we take your feedback seriously and will address these issues to improve our guests' experience. We appreciate your honest feedback and hope that overall, you had a decent experience at our resort. We would be delighted to welcome you back in the future and provide you with an even better stay.
This property felt safe for the most part. A couple of times coming in really late at night security just passed me through without questioning what room I was in or my name. But other than that staying at this felt relaxing and comfortable.
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
Staff during checkout told me that I had to return my pool towels to the activities center instead of just taking them and taking care of it. When we checked in we were told that we had to bring the towels with us to checkout or we would be charged an additional fee. Just seemed a little unprofessional.
Here at Silver Lake Resort, we take ownership if a stay was less than perfect. We sincerely apologize for the experience during your stay, and we value your feedback to allow us to address potential opportunities to grow the success of the resort. We hope to see you back soon!
Our 5 night stay was great! The room was cozy, clean, and well stocked. The resort had everything we needed including a store that had everything we might have needed in addition to delicious cooked to order foods. The pools were pristine with lots of seating and space. There was a bit of noisy construction but otherwise Silver Lake resort was perfect! We'll stay here again!
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
Nice property with accurate pictures. Very clean. A bit of pressure to hear a timeshare pitch. Uncomfortable walk to main road with restaurants. Walkable restaurants were Dennys/IHOP/Perkins/Bob Evans.
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
The villa was exceptional
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!
It was our pleasure to host you and your family during your stay with us at Silver Lake Resort. We appreciate your feedback, and we are delighted you had a great experience, and we met all your expectations. We hope to see you back soon!