Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor pools and 7 hot tubs

Choose dates to view prices

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Sports bar
Exterior
Dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪15 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Room (Resort Select)

  • 493 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

7.8 out of 10
Good
(121 reviews)
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

Deluxe Villa, 1 Bedroom

8.6 out of 10
Excellent
(166 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

8.4 out of 10
Very good
(537 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(107 reviews)
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About the neighborhood

Orlando

Westgate Lakes Resort & Spa Universal Studios Area places you within 3 miles (5 km) of popular attractions like The Orlando Eye and Aquatica. This 1990-room, 4-star hotel welcomes business and leisure travelers with 7 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Pointe Orlando - 15 min walk - 0.8 miles
  • Orange County Convention Center - 19 min walk - 1.0 mile
  • The Orlando Eye - 2 min drive - 1.3 miles
  • Aquatica - 2 min drive - 1.9 miles
  • SeaWorld® Orlando - 3 min drive - 1.7 miles

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬3 min walk
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor pools and 7 hot tubs
Westgate Lakes Resort & Spa Universal Studios Area features a marina, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a water park, a lazy river, and a children's pool.
Guests can expect to find flat-screen TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, microwaves, and coffee makers.
2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Is a free cancellation option available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on Nov 4, 2025 start from $97.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Westgate Lakes Resort & Spa Universal Studios Area?

This hotel is located in Orlando, close to The Orlando Eye, Aquatica, and Universal’s Volcano Bay. You'll also find Universal Studios Florida and Universal’s Islands of Adventure within a short drive.

Is parking available on site at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Westgate Lakes Resort & Spa Universal Studios Area?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, hydrotherapy, and body wraps.

Does Westgate Lakes Resort & Spa Universal Studios Area include a casino at the property?

No, Westgate Lakes Resort & Spa Universal Studios Area doesn't have a casino.

Is there an indoor pool at Westgate Lakes Resort & Spa Universal Studios Area?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools and 7 hot tubs.

Is Westgate Lakes Resort & Spa Universal Studios Area a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including 7 outdoor pools, 2 poolside bars, and a restaurant.

Are there hot tubs at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, guests can enjoy 7 spa tubs at this hotel.

Does Westgate Lakes Resort & Spa Universal Studios Area have a restaurant with a breakfast menu?

Yes, Westgate Lakes Resort & Spa Universal Studios Area serves breakfast for a surcharge at Drafts Sports Bar & Grill.

Does Westgate Lakes Resort & Spa Universal Studios Area allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Westgate Lakes Resort & Spa Universal Studios Area for a fee of USD 150 per accommodation, per stay.

Does Westgate Lakes Resort & Spa Universal Studios Area have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Westgate Lakes Resort & Spa Universal Studios Area?

The closest major airport to Westgate Lakes Resort & Spa Universal Studios Area is Kissimmee, FL (ISM-Kissimmee Gateway), which is 12.5 mi away (18 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 14 mi away (21-minute drive).

Are there rooms with balconies that I can book at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, some guestrooms at Westgate Lakes Resort & Spa Universal Studios Area offer a furnished balcony.

Does Westgate Lakes Resort & Spa Universal Studios Area have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Westgate Lakes Resort & Spa Universal Studios Area.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2912 out of 5493 reviews
Rating 8 - Good. 1142 out of 5493 reviews
Rating 6 - Okay. 688 out of 5493 reviews
Rating 4 - Poor. 349 out of 5493 reviews
Rating 2 - Terrible. 402 out of 5493 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul John

Traveled with family
It was ok for the price
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlyne

Liked: Cleanliness, amenities
Lots to do. Nice room.
Stayed 1 night in Aug 2025

4/10 Poor

Dawn

Traveled with group, Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This was probably the dirtiest place I have ever stayed!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Cruz

Stayed 2 nights in Sep 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay. I would recommend this place especially for the price. I like that they had shuttle service to and from parks. The only negative was that the only way to cut through to my room from lobby was through the pool area. If the pool area was closed due to storms could not go through and needed to walk all the way around. Hotel should add path or leave pool area open with a few closed signs on gates to let people know pool was closed for swimming, but would still allow people to pass through.
Stayed 5 nights in Aug 2025

10/10 Excellent

Zaal M, Cudahy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it!
Stayed 4 nights in Aug 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Stayed 3 nights in Jul 2025

6/10 Okay

Nichole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline, Redwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied in all experience and possible of coming back as a first timer
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great only reason it wasn’t a 5 star review is they have early closings of waterpark and bars. The place could really be better about providing times for all amenities without having to go to them. That being said the staff is friendly room was very nice and family friendly things to do. We will definitely be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 3 nights in Jun 2025

2/10 Terrible

Hussein

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They don't say everything about the room, no room cleaner the room is not clean, make you pay for the water park inside the resort trying to pressure you for time share...
Stayed 6 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s been a while since I visited a resort. The only suggestion to give would be regarding the parking accommodations. Perhaps build a multi story garage mid-way or on each end to accomodate the guest no matter what time they arrive. Also have shuttles more frequent when your parking lot reaches a certain capacity.
Stayed 3 nights in Jul 2025

4/10 Poor

Kendra, New York

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room that I paid for was not the room that I received even after complaining to the Property and to Expedia about it but nothing was done. I booked for the Studio Villa and the room i received was not the same set up as the pictures on the website. I kept getting the run around when trying to resolve it. It left a bad taste in my mouth.
Stayed 4 nights in Jul 2025

6/10 Okay

Jakyra

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They had shuttle services to get from the room to amenities areas. I’ve sat there for 1.5 hours 3 times waiting on the shuttles was pasted up several times. Called the front desk several times telling them about the problems and situation i was having. so imagine sitting out in the scorching sun beaming on you for over an hour waiting for a shuttle they said comes every 15 minutes.
Stayed 5 nights in Jul 2025

10/10 Excellent

benjamin

Stayed 11 nights in Jul 2025

8/10 Good

Nicole, Cincinnati

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and were always cleaning! Nice variety of pools. Restaurant on site had good food and the pizza parlor was delicious as well. Ice cream parlor was yummy. Kids spent a lot of time in the game room as well. Water park was fun and clean. You must pay to use it though so we only went 1 day. We could not find the volleyball court. There seemed to be a lot of security around the premises which was nice. I went to see the gym but did not use it. It was large, open, bright and clean.
Stayed 5 nights in Jul 2025

10/10 Excellent

Deminica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

6/10 Okay

Carnaya

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Bed was okay. Jacuzzi was dirty and I saw a few roaches.
Stayed 3 nights in Jul 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service
This property has several good things about it that might appeal to families: -Seven clean pools, one featuring a mini water park -Daily and nightly activities -A nice spa with reasonable prices (for a resort) -Transportation around the property and to and from Universal -Friendly staff who try to get you what you need when asked -Gated entrance; secure feeling overall -A decent market -Kitchenettes within the rooms -Clean rooms and bathrooms The not-so-good: Very noisy! I was assigned a B room on the third level in section 2100. The A room next door must have had ten people in & out at all hours, shouting and never mindful of others. The pools had kids screaming all day and most of the night, and the walls were so thin that every scream could be heard. Lots of dogs. -Rooms were clean but basic and somewhat outdated, like what one might find at a Quality Inn or Red Roof Inn, for example. Not exactly a “resort” feel. -THIS IS A TIMESHARE RESORT! Attempts will be made to get you to attend their presentations, such as gift cards, free meals, and Universal Studios park tickets offers. But when I declined, they DID respect my answer and didn’t hound me. There needs to be another option for breakfast, at least…perhaps a diner. The breakfast onsite is a walk up and order reheated food from a very limited menu. They DO have Starbucks coffee, but they don’t take payment through the Starbucks app. -There is no daily housekeeping; they WILL replenish towels & collect trash however
Stayed 5 nights in Jul 2025

6/10 Okay

Naralis

Stayed 3 nights in Jul 2025