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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor pools, near Pointe Orlando

Choose dates to view prices

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Creator video - submitted by lana__creator
Exterior
Banquet hall
Cafe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Dr. P. Phillips Hospital
    ‪1 min walk‬
  • Place, Pointe Orlando
    ‪11 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

View all photos for Room (Resort Select)

In-room safe, desk, laptop workspace, iron/ironing board

Room (Resort Select)

  • 493 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.6 out of 10
Good
(129 reviews)
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(184 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

In-room safe, desk, laptop workspace, iron/ironing board

Studio (Villa)

8.4 out of 10
Very good
(571 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.6 out of 10
Excellent
(111 reviews)
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About the neighborhood

Orlando

Westgate Lakes Resort & Spa Universal Studios Area places you within 3 miles (5 km) of popular attractions like Aquatica and Universal Orlando Resort. This 1990-room, 4-star hotel welcomes business and leisure travelers with 7 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Dr. P. Phillips Hospital - 1 min walk - 0.0 miles
  • Pointe Orlando - 11 min walk - 0.6 miles
  • Wonderworks - 12 min walk - 0.7 miles
  • Orange County Convention Center - 19 min walk - 1.0 mile
  • The Orlando Eye - 2 min drive - 1.3 miles

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Funny Bone Comedy Club - ‬5 min drive
  • ‪Coffee Etcetera - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor pools, near Pointe Orlando
Westgate Lakes Resort & Spa Universal Studios Area features a marina, a full-service spa, and 7 outdoor pools. Free valet and self parking are available, and there's also a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include a water park, a lazy river, and a children's pool.
Guests can expect to find flat-screen TVs with cable channels and DVD players. Other amenities include sofa beds, sitting areas, and microwaves.
2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 6 2026 to February 11 2026 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Is a free cancellation option available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of Jan 29, 2026, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on Feb 10, 2026 start from $97.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Westgate Lakes Resort & Spa Universal Studios Area?

This hotel is located in Orlando, close to Aquatica, Universal’s Volcano Bay, and Universal’s Islands of Adventure. You'll also find Universal Studios Florida and The Wizarding World of Harry Potter™ within a short drive.

Will I be able to park at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Westgate Lakes Resort & Spa Universal Studios Area?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Westgate Lakes Resort & Spa Universal Studios Area include a casino at the property?

No, Westgate Lakes Resort & Spa Universal Studios Area doesn't have a casino.

Is there an indoor pool at Westgate Lakes Resort & Spa Universal Studios Area?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools and 7 hot tubs.

What do couples enjoy most about Westgate Lakes Resort & Spa Universal Studios Area?

This lakeside hotel offers plenty of amenities for couples including 7 outdoor pools, 2 poolside bars, and a restaurant.

Does Westgate Lakes Resort & Spa Universal Studios Area have a hot tub?

Yes, guests can enjoy 7 spa tubs at this hotel.

Does Westgate Lakes Resort & Spa Universal Studios Area have a restaurant with a breakfast menu?

Yes, Westgate Lakes Resort & Spa Universal Studios Area serves breakfast for a surcharge at Drafts Sports Bar & Grill.

Does Westgate Lakes Resort & Spa Universal Studios Area allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Westgate Lakes Resort & Spa Universal Studios Area for a fee of USD 150 per accommodation, per stay.

Does Westgate Lakes Resort & Spa Universal Studios Area have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Westgate Lakes Resort & Spa Universal Studios Area?

The closest major airport to Westgate Lakes Resort & Spa Universal Studios Area is Kissimmee, FL (ISM-Kissimmee Gateway), which is 12.5 mi away (18 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 14 mi away (21-minute drive).

Can I book a room with a balcony at Westgate Lakes Resort & Spa Universal Studios Area?

Yes, some guestrooms at Westgate Lakes Resort & Spa Universal Studios Area offer a furnished balcony.

Does Westgate Lakes Resort & Spa Universal Studios Area have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Westgate Lakes Resort & Spa Universal Studios Area.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3120 out of 5774 reviews
Rating 8 - Good. 1183 out of 5774 reviews
Rating 6 - Okay. 719 out of 5774 reviews
Rating 4 - Poor. 350 out of 5774 reviews
Rating 2 - Terrible. 402 out of 5774 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hussein

Stayed 7 nights in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Nov 2025

4/10 Poor

Aurora

Stayed 4 nights in Nov 2025

2/10 Terrible

Scot

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I hate that the housekeeping always comes in your room at 8am when checkout is 10. I am either nakedcin the shower or in naked in bed and they just come in my room and start talking to me. I have been coming here multiple times for a decade and the last 3 vusits have mr looking elseshere.
Stayed 3 nights in Oct 2025

8/10 Good

SHARA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was friendly and very helpful. The resort has everything you need, you never have to leave! We did have an issue with hot water and the manager took care of us right away. My son really enjoyed the waterpark stayed until it closed. We will stay here again.
Stayed 4 nights in Oct 2025

6/10 Okay

Brittney

Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absoultey the worst place to stay in Orlando.
Stayed 6 nights in Oct 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Hayley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room. I’ve been multiple times to westgate and I refuse to stay anywhere else when in Orlando . Love it !
Stayed 4 nights in Oct 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Marlen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the place!! Definitely would recommend! Great staff, clean place, just as described!
Stayed 2 nights in Oct 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! Very clean with lots of amenities offered. Love the free shuttle to universal studios. Staff very friendly and helpful. Would love to go back to this property
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought a timeshare here now I’m an owner with Westgate the best decision I made this year I can’t wait for these new opportunities with westgate and Alan thank you for the hospitality at westgate
Stayed 3 nights in Oct 2025

6/10 Okay

Gale

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very few food options, nothing walkable nearby. The hotel is shown to be 1/2 mile from the Convention Center, but in reality, that distance is not true because to get there requires walking around the freeway. Also long waits to register or get in-person service. Long lines and too few people attending to customers. Staff people were great.
Stayed 5 nights in Oct 2025

10/10 Excellent

JOEL

Stayed 1 night in Oct 2025

10/10 Excellent

Neshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay even though I was at a concert majority of the night I did sleep well and I enjoyed the morning view from my balcony
Stayed 1 night in Oct 2025

4/10 Poor

Ethan

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The laundry room on the third floor is not clean. Unit 2536C has a connecting door to the lower level. Noise control was very poor. At 12:26 AM, the tenant in the lower-level unit was doing laundry, and the continuous loud dryer noise persisted for over an hour, disrupting my sleep.
Stayed 1 night in Oct 2025

8/10 Good

Hannier

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Oct 2025

10/10 Excellent

Monique

Stayed 3 nights in Oct 2025

10/10 Excellent

Yolanda, Bronx

Cccccdc we’reeg ft fs
Stayed 4 nights in Oct 2025

10/10 Excellent

Justice

Stayed 1 night in Oct 2025

8/10 Good

Jennifer Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our visit at Westgate lake was great. Our room was beautiful and the pool was amazing. The only thing we did not like was the service at Drafts sports bar. The food was delicious and the staff was friendly but it took almost 20 minutes to even get a hello when we sat at the bar. Being a server and bartender myself I understand that it gets busy, but a quick "hello I'll be with you as soon as I can" goes a long way. Also the hour rule of only a drink per hour really isn't so cool for people on vacation who are NOT DRIVING OR SHOWING SIGNS OF BEING "OVER SERVED". When we pay over $2 grand for the week to stay at the resort, and we can't order more than a drink per hour is ridiculous. This is why people go on vacation, to unwind and not have to worry about things. Other than that our stay was great! We were close to universal and near a lot of fun things to do. Also the water park located in the resort is great if you have kids.
Stayed 7 nights in Oct 2025

6/10 Okay

Ronieri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the extra charge for the pool
Stayed 3 nights in Oct 2025

6/10 Okay

paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is dated and needs refurbishing . No reataurant for breakfasts. No ice machines. No room service for stays less than 7 days. Staff was ill informed on various topics.
Stayed 4 nights in Oct 2025

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