Not enough staff
I didnt like that supposedly the cameras weren't working! Someone broke into my room and stole items and cash! And all they told me was there was an investigation, no comp, no anything. It was disappointing that i would go on vacation to a place where i thought would be secure, just to have someone break into my room then being made to feel like it was my fault! Not the best experience.
Thank you
Sin comentario
I went into to this location at 12 at night tired from a Hawaii trip just needed a room and was waiting for someone at least 40 min at the front desk then they come out to help me to then convince to use a app to book a room because it will be cheaper I book the room from a 2nd party (orbitz) saved only $10 , I was tired and just wanted my room already , to then wake up say check out is due I had to explain to the. At the door I had booked the room till Saturday he said ok lay back down phone ring I answered and front desk saying I past the check out time so I explain again I had the room till Saturday they then said I don’t see it because it was book thru a 2nd party so I said i will get dress and come down and show them my reservation from the app. They said ok we will figure it out , as I get up and look my card was charge the $109 from orbitz then the note charge me $125 then another $125 and then $675 I got down and they say it was a mistake they will refund me my money and here we are 4 days later still no refund , and I didn’t even stay to Saturday because I felt rob and bullied for my money.
Trying to get ahold of anyone is near impossible. Room smelled like mildew. Definitely needs updated for the cost. I wasn’t even there 10 min before I called to canceled the remainder of my reservation and I’m still trying to get ahold of someone about the resort fee I was charged. Let something in the room and I went back the next day and the room was occupied but the stated they did 72hour vacancies between guest due to covid
I did like that the hotel had a few buildings of hotels. I just felt the cleaniness could of,been a little better.
i honestly taught breakfast was included til they told me 11.95 i think if we stay in the resort breakfast lunch and dinner should be charge additional
The pictures on the website make the hotel look beautiful, however when you get there that is not the case. The rooms looked run down and felt dirty. The air conditioner barely worked. The smell of marijuana was annoying, it was everywhere you walked in the resort. It was a good thing I was only staying for one night.
The Wyndham Orlando Resort on International Drive has seen better days. Our room's window had gaps the blind did not cover (so Peeking Toms could indeed peek). The (heavy) door to the room required that it be lifted to close. No elevator to 2nd floor on our side of the building (not sure on other side). Hard haul for heavy luggage. Had to pay for parking on top of room. For a dated establishment with serious maintenance issues; the room cost (before parking charge) was unreasonable. We had a late check out of Noon (none alter despite website). Housekeeping entered out room at 10:45 AM & again at 11:30 AM (different housekeeper). Will NOT stay here ever again. Nice restaurants nearby though.
This property was older and had a weird smell. For the price I could t stay there. The staff was great and refunded my money on spot.
I loved all the pools and hot tub availability! Nice staff and they upgraded us to a nicer room!
They had ants , house keeping didn’t come daily I had to call for towels
everything ok except beds where full bed my family of 4 barely fit
When i got there i was told that my reservation had been cancelled. I have no idea why, they didnt/couldnt tell me. I made reservations about 1 week in advance. This was my honeymoon. I got married nov. 21, 2020, my reservation was for the 21st check in and check out on the 24th. I had to resort to The Hampton Inn. This was not a good way to start my honeymoon.
Wyndham Orlando Resort International Drive places you within a 15-minute stroll of popular sights such as Orlando Starflyer and The Wheel at ICON Park™. This 613-room, 3.5-star resort has 2 outdoor pools along with a winery and 2 restaurants.
Enjoy dining at Cooper's Hawk Winery, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Wyndham Orlando Resort International Drive's 613 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, free local calls, and laptop-compatible safes.
Guests of Wyndham Orlando Resort International Drive have access to a winery, 2 outdoor pools, and a 24-hour health club. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.
Not enough staff
I didnt like that supposedly the cameras weren't working! Someone broke into my room and stole items and cash! And all they told me was there was an investigation, no comp, no anything. It was disappointing that i would go on vacation to a place where i thought would be secure, just to have someone break into my room then being made to feel like it was my fault! Not the best experience.
Thank you
Sin comentario
Thank you for your feedback, Thank you for choosing Wyndham Orlando I-Drive and have a great day.
I went into to this location at 12 at night tired from a Hawaii trip just needed a room and was waiting for someone at least 40 min at the front desk then they come out to help me to then convince to use a app to book a room because it will be cheaper I book the room from a 2nd party (orbitz) saved only $10 , I was tired and just wanted my room already , to then wake up say check out is due I had to explain to the. At the door I had booked the room till Saturday he said ok lay back down phone ring I answered and front desk saying I past the check out time so I explain again I had the room till Saturday they then said I don’t see it because it was book thru a 2nd party so I said i will get dress and come down and show them my reservation from the app. They said ok we will figure it out , as I get up and look my card was charge the $109 from orbitz then the note charge me $125 then another $125 and then $675 I got down and they say it was a mistake they will refund me my money and here we are 4 days later still no refund , and I didn’t even stay to Saturday because I felt rob and bullied for my money.
Thank you for taking the time to share your thoughts with us. We’d like to sincerely apologize for the inconvenience you experienced. Our hope is for guests to enjoy effortless and relaxing stays, and we regret that this was not the case for you. We value your feedback as we are continuously working to improve the guest experience.
Thank you for your review. We are disappointed that we were unable to provide you with a stay that meets our high Wyndham expectations.
Thank you for your review, it was our pleasure to serve you!
Trying to get ahold of anyone is near impossible. Room smelled like mildew. Definitely needs updated for the cost. I wasn’t even there 10 min before I called to canceled the remainder of my reservation and I’m still trying to get ahold of someone about the resort fee I was charged. Let something in the room and I went back the next day and the room was occupied but the stated they did 72hour vacancies between guest due to covid
Thank you for taking the time to share your thoughts with us. We’d like to sincerely apologize for the inconvenience you experienced. Our hope is for guests to enjoy effortless and relaxing stays, and we regret that this was not the case for you. We value your feedback as we are continuously working to improve the guest experience.
I did like that the hotel had a few buildings of hotels. I just felt the cleaniness could of,been a little better.
Thank you for your feedback. We will be addressing your concerns.
i honestly taught breakfast was included til they told me 11.95 i think if we stay in the resort breakfast lunch and dinner should be charge additional
Thank you for your feedback. We will be addressing your concerns.
It was our pleasure to serve you during your stay!