Holiday Inn Resort Orlando Suites - Waterpark by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Property entrance
Property video
Exterior
1 bedroom, in-room safe, desk, blackout drapes
2 Bedroom Queen Suite, Waterpark Included | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
18000 International Dr S., Orlando, FL, 32821
  • Place, Hawks Landing Golf Club
    ‪9 min walk‬
  • Place, Lake Buena Vista Factory Stores
    ‪2 min drive‬
  • Place, Lake Bryan
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

Standard Suite

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Bedroom King Suite, Waterpark Included

7.6 out of 10
Good
(14 reviews)
  • 595 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite, Waterpark Included

7.4 out of 10
Good
(13 reviews)
  • 595 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom Kitchen King Suite, Waterpark Included

  • 595 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Bedroom King Suite, Waterpark Included

  • 995 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Suite, Waterpark Included

  • 595 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Suite, Waterpark Included

  • 995 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite, Waterpark Included

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite, Waterpark Included

7.0 out of 10
Good
(2 reviews)
  • 595 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Orlando

Holiday Inn Resort Orlando Suites - Waterpark by IHG places you within a 10-minute drive of popular sights such as Walt Disney World® Resort and Epcot®. This 777-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a free water park, and 5 restaurants.

What's nearby

  • Hawks Landing Golf Club - 9 min walk - 0.5 miles
  • Lake Buena Vista Factory Stores - 2 min drive - 2.1 miles
  • Lake Bryan - 2 min drive - 1.7 miles
  • Walt Disney World® Resort - 4 min drive - 2.7 miles
  • Universal Studios Florida - 16 min drive - 11.4 miles

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Lakeside Cafe - ‬3 min walk
  • ‪Magic Beans (Starbucks at Team Disney) - ‬6 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Guests of Holiday Inn Resort Orlando Suites - Waterpark by IHG have access to 2 outdoor pools, a free water park, and a children's pool. Self parking is offered for USD 31 per night. The front desk has multilingual staff on hand 24/7 to help with access to locker space, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include a gym, 2 hot tubs, and free WiFi in public areas.
40-inch flat-screen TVs come with digital channels. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Weekly housekeeping is available.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 31 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A coffee shop/cafe
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Antonios Pizzeria
  • Hideaway Bar and Grill
  • Lakeside Cafe
  • Red Panda Asian
  • Sombrero's Cantina

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park
  • Gym
  • Heated pool
  • Playground
  • Shopping mall
  • Splash pad
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Renovated entire property - April 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 31 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Frequently asked questions

Is a free cancellation option available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando Suites - Waterpark by IHG on May 4, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn Resort Orlando Suites - Waterpark by IHG?

This hotel is located in Orlando within a short 7-minute walk of Hawks Landing Golf Club. You'll also find Old Town and Disney Springs™ within a short drive.

Is parking available on site at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yes, parking is offered for USD 31 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG include a casino?

No, Holiday Inn Resort Orlando Suites - Waterpark by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 9 AM and 9 PM.

Is Holiday Inn Resort Orlando Suites - Waterpark by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including 5 restaurants and 2 outdoor pools plus some guestrooms feature in-room massages.

Are there hot tubs at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, but this hotel does have a heated pool.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Resort Orlando Suites - Waterpark by IHG has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Resort Orlando Suites - Waterpark by IHG for a fee of USD 125.00 per pet, per stay.

Are there connecting rooms at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Resort Orlando Suites - Waterpark by IHG?

The closest major airport to Holiday Inn Resort Orlando Suites - Waterpark by IHG is Kissimmee, FL (ISM-Kissimmee Gateway), which is 8 mi away (22 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 17.5 mi away (26-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yes, some guestrooms at Holiday Inn Resort Orlando Suites - Waterpark by IHG offer a balcony and may feature courtyard views.

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 99 out of 235 reviews
Rating 8 - Good. 46 out of 235 reviews
Rating 6 - Okay. 35 out of 235 reviews
Rating 4 - Poor. 25 out of 235 reviews
Rating 2 - Terrible. 30 out of 235 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Keisha

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
After coming here for the last couple of years, I’m sad to say this will probably be our last time. This was the most unhelpful the staff had ever been. I couldn’t get any replies to the text. The front desk gave me wrong information on several occasion. But the security staff was top notch! There was just something different even our beds were more worn down. There were some stains in the bunkbeds, it just seems to be going down which is disappointing because this was the first solo trip I took after losing my husband so we’ve made some memories here over the last four years. It is fun and there’s definitely something for everyone to do if you can overlook everything else.
Stayed 1 night in Apr 2026

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and slides were great. The kids wanted to hang there most of the day. You can actually stay on the property and not leave
Stayed 5 nights in Apr 2026

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, the pool areas were amazing, and we loved having food, drinks, and activities all right there. Our
Stayed 9 nights in Apr 2026

8/10 Good

Cristopher

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn’t like was that we had to park $31+ for parking everyday we were there. Which was over $150 for 5 days, and also no free breakfast
Stayed 5 nights in Apr 2026

10/10 Excellent

shirley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had another great stay at Holiday Inn Resort Orlando Suites - Waterpark by IHG. This is a place we return to every year, and it continues to be a favorite for our family. The staff truly made a difference during this visit—especially Rob, the bell captain, who went above and beyond to make us feel welcome. He was incredibly helpful and gave us great recommendations for activities, which made our stay even more enjoyable. While our overall experience was very positive, we did encounter an issue in our room, as we found two roaches during our stay. This was disappointing and not something we’ve experienced here before. Which was addressed, as it doesn’t reflect the otherwise great standards of the resort. Despite this, we still had a wonderful time and appreciate the excellent service from the staff. We look forward to returning again.
Stayed 8 nights in Apr 2026

6/10 Okay

Thalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleaning must be more deep. We found 2 croaches in the bathroom.
Stayed 1 night in Apr 2026

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and waterpark were amazing! The lifeguards, especially, were fantastic. The grounds were ok. I would see staff walk by trash and not pick it up and the walkways were full of debris and plants were dead. We didn’t get room service one day and had to call for more coffee and towels. Overall, great place. Would go back. Our kids loved it!
Stayed 3 nights in Apr 2026

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and bathroom too. We didn’t get to use the water park, but the park looked very nice and clean with a bunch of kiddos having fun. The food in the lobby was great, and the staff were amazing! We also stayed here since it was close to Disney, and got a free shuttle there. Overall amazing stay.
Stayed 2 nights in Apr 2026

4/10 Poor

Darin

Traveled with group, Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very gross and dirty, didn’t see anyone cleaning or picking up trash, broken glass left for days, dirty diapers on the ground. No notice that the water park area was under construction.
Stayed 7 nights in Apr 2026

2/10 Terrible

Kelly

Traveled with group, Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW. How does this place stay open? The only good thing about this hotel was the ice cream. It seemed fine at first. But, things just kept going downhill.The bed sunk in horribly, giving my back no support.That's fun when you have a bad back. I asked the front desk for a comforter to maybe put in the sunken part. That never came. They did supply us with endless towels and washcloths when asked. Then we got a text saying building 11 will have no power for a few hours.Thankfully that wasn't our building. Then the next night, there was an altercation right outside our door for a few hours from 10pm past midnight. Screaming, banging on the door,the whole time. Called security 3 times. They seemed to believe the intoxicated person, who would say they were sorry and that they would leave. Yea, they didn't. There were no towels when we attempted to go swimming. The front desk can't hear anything you try to say to them because it's so loud in the lobby.HORRIBLE EXPERIENCE DONT STAY HERE!
Stayed 5 nights in Apr 2026

8/10 Good

Caroline

Liked: Cleanliness, amenities
Mild experience, the facility is good. But
Stayed 2 nights in Mar 2026

4/10 Poor

Rebecca

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The check-in experience was good. But, we stayed 5 days & the room was only cleaned once. We had to call the front desk & ask for more towels every day. The rooms were not sound proof. There were many people around our room making noise nightly. Someone was sitting in a lawn chair next to the parking lot smoking weed & the smell of what they were smoking was very strong. People were roaming around the parking lot & grounds all hours of the day & night. It felt a bit unsafe. The pool was overcrowded & if you wanted to sit in a chair close to the cabana you had to pay to sit there. The only free chairs available were by the food station & were very few. We had to call security 2 times to place new batteries in our safe as we kept getting low battery alerts. The elevator was out for a day & that was inconvenient. We put out our “do not disturb” sign on the morning we checked out & that morning housekeeping knocked on the door to ask to clean the room with the do not disturb sign on it. The restaurants were adequate but overpriced The front desk staff was very responsive to our requests. But we should not have had to call them daily. If you have a family & get a good rate on the room & don’t mind the overcrowding of the pool, lack of housekeeping, the smell of weed in the parking lot & ppl having parties around you then this is the hotel for you. The location was convenient to the convention center.
Stayed 5 nights in Apr 2026

10/10 Excellent

Londell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was please with this hotel .. room being cleaned and water park and other amenities.. the only thing I didn’t like is I booked this on through hotel.com and it said water park included,when I got there I had to pay an extra $300 for water park and parking that they don’t say you have to pay for ..!!
Stayed 4 nights in Apr 2026

2/10 Terrible

Stephanie

Traveled with family
Liked: Amenities
Disliked: Cleanliness
We got to our room and it didn’t have AC, no problem. They put us in another room and it was disgusting! I shoved a needle in my foot that was in the carpet, the mirror was so dirty and we didn’t have comforters.
Stayed 3 nights in Apr 2026

2/10 Terrible

Kathryn

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
I booked this hotel because it is advertised as having a waterpark. HOWEVER, the water park was under refurbishment and not operating at the time of our stay (and appears that it will be that way for a while). I wish that the hotel would have let us know so that we could have made other arrangements. Additionally the work on the water park began at 8am with major power tools and what sounded like breaking or drilling through cement. So it was VERY noisy. Secondly the hotel was without power one day during our stay due to an “emergency power shut down” (we received a text message from the hotel warning us that it was going to happen) and if you were gone and had anything in the fridge it would spoil, I dont think was anything the hotel could control the power outage However, it appeared to be directly related to the work being done on the water park area. Third issue, we booked a suite style room and it had an “joining room door” to another room (we were unaware of the door at booking, and we did not know the people in the other room). They continued to smoke weed constantly and our room was filled with smoke. The only thing that the front desk said that they could do about it was to ‘send housekeeping to room and spray air fresher’. We had children with us and were going to events where we did not want our clothes and things smelling like weed. It was really frustrating. Once the work is completed hopefully it’ll be a nice hotel. I just wont stay there again.
Stayed 4 nights in Apr 2026

10/10 Excellent

Krista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, so much to do at the resort. We were very sad to leave, the whole family had an amazing time staying here!!! We will definitely be back.
Stayed 5 nights in Apr 2026

10/10 Excellent

Micah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was great- definitely worth it for the money. Rob is a great help. The kids had a blast. They loved the waterpark, arcade, and movie theater. I really can't complain. The only complaint I had is the pool got kind of gross when there were a ton of people. But that was a Saturday and it was PACKED. That and transportation is a bit complicated to the parks unless you are doing Epcot or magic kingdom. But honestly for the money if you are on a budget- it's worth it!
Stayed 7 nights in Apr 2026

8/10 Good

Mercedes, West New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We didn’t know the water park was under construction and every morning including the weekend , which we were told there would be no construction on sat.Sunday was loud . The pool always had leaves dirt even chip bags in it no one cleaning after it . We took out our garbage everyday from the room and left it at the door as it wasn’t serviced all the time . The hotel had a movie theater kids run around unsupervised being disrespectful, there should be a supervision or attendant at the door to ashore everyone is being respectful
Stayed 5 nights in Apr 2026

6/10 Okay

Taher

Liked: Staff & service, amenities
Disliked: Cleanliness
They just clean what they see , they don’t deep clean. Pool and pool staff was cool .
Stayed 3 nights in Apr 2026

10/10 Excellent

Donyell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Apr 2026

8/10 Good

Savannah rose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
we loved it here very big place but all staff are on a different page some follow the rules some don’t most staff are very nice and big kiddie area is closed wit bucket but doesn’t say on website
Stayed 6 nights in Apr 2026

6/10 Okay

Lynne

Liked: Staff & service
Disliked: Property conditions & facilities
Be prepared the you go. Front foyer closes
Stayed 4 nights in Mar 2026

2/10 Terrible

Ariannah

Disliked: Staff & service, property conditions & facilities
Staff was
Stayed 4 nights in Apr 2026

8/10 Good

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the pool was great but was limited due to the area under construction. The room setup was great but not the best on smell. It had a combination of cleaning bleach and a smell from the bathroom sorta like sewer backup. The staff was very friendly.
Stayed 3 nights in Apr 2026

8/10 Good

Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but the second Waterpark was still under construction ( can't blame them for that) The only real negative thing I can think of was the lack of working ice machines. I had to go 2 floors down and to the adjacent building.
Stayed 2 nights in Apr 2026