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Maingate Lakeside Resort

3.0 out of 5.0

Recent guest reviews

It was an OK place to stay near the airport before we headed out for a vacation in the forest.

Walking in--there was a strong musty/dirty/stank. Reminded me of mold. Upon trying to check in, the overly made up clerk had no expression or care when we tried to check in early. Said everything was booked. Later there was a woman who was kind and personable but my first impression was not good. There were no towels at the pool and I asked 2x--saw the woman and heard her call for some but in about 90 min they never came. Kids had to use room towels. An employee was smoking in the pool next to me so I had the pleasure of smelling her nasty cigarette--she did move when I gave her a dirty look. Now the room--dank and dirty! The walls and door had marks all over them and clearly haven't been cleaned in years. The carpet was dingy and dirty. I wouldn't let my daughter walk on it with bare feet. Clearly no routiine maintenance like painting and caulking have been dont in quite awhile. The bed linens were clean and after tearing up the bed I found no evidence of bugs. We stayed one night and moved to our primary hotel. Trust me--you get what you pay for at this Maingate "resort." Never would stay here again!

The hotel is dirty, the stuff are rude, you can not find worst hotel than this one.

Unprofessional, dirty outdated rooms. Stafff very untrained and unprofessional

I thought it would be “just ok” based on reviews, but it was so nasty and I didn’t feel safe. I was worried our things would be stolen when we left the room. The room itself was musty, stains everywhere, and had mold all over. It was cartoonishly bad.

This place is a 2 Star hotel at best. The room, while clean, was extremely dated which gave it a grungy appearance. The girl who checked us in was nice, the morning Desk Manager when I checked out on 12/31 was rude. I wanted to make him aware that the toilet leaked and the room stank of cigarettes (we unloaded a bottle of Febreeze which helped a little) and he could not have been bothered by it. A Thank You for letting me know would have been nice. If I had no other options for a place to stay, I would go back, but it was not worth what they were charging. The sad thing is, it has the potential to be a really nice place if they put a little money and effort into it.

We arrived to the room and the towels, sink and tub were dirty. One of the people in my party were bitten by bedbugs. Would never stay here again.

It is bad feeling in the resort. Room is uncomfortable. Staff is not nice.

Nothing fancy about the hotel, but it saved us money at Disney. We literally only stayed there to shower & sleep. Great location!

The hotel staff was good but the room conditions terrible....poor clean. We ask for another room and the same story.

The hotel was in a great location. Close to parks, Walmart and food. I expected a lot more for a resort. Rug had a huge stain. The room was very out dated. They had an extension cord running through the room to connect the fridge and tv. For a “resort” and the resort fees charged expected a room in much better condition.

It's a little hard to find the buildings it's a big property and there needs to be better signage on the outside

The hotel was really old, antique. The only good is that is really closer to Disney. The promotional pictures is really far to reality!!!

The hotel was ok for me and my family. Room had that old smell to it, carpet smelled, also had stains, typical for the price. It’s very close to Disney parks. I wouldn’t stay there again, but it was ok for the price; for a weekend stay.

Carpets stain Carpet wet from leakage of water Ok to stay for the night Take towels and sheets Stayed before and had a better room This times was a bad room

My husband was asked if he would like to buy some drugs. Unbelievable!!! Could wait to pack and leave. It’s a dump!

Overall experience was okay. You pretty much get what you pay for. Staff was friendly, however I did notice the blanket on the second bed in my room smelled like urine. Since it was my last night there when I noticed cuz I didn't sleep on that bed I didn't tell anyone until now. Please make sure your sheets are probably washed. The good thing about the area it was close to alot of attractions and restaurants. I would stay again because it is worth the money and since I frequent the Florida area monthly this seems like the good place

No internet connection although there should be a Wi-Fi but no connection

Our first room had mold in several locations and a horrid smell. We asked to room the staff was very nice and moved us without question. The next room was better but things were still not properly cleaned. Both rooms only had the door handle lock. Extra chain locks or bar locks had been broken off. When we checked out I forgot my charger in the room. They asked my room number and gave me a room key without asking for Id.....didnt feel safe. With that being said. It's a great location....friendly staff.

Clean hotel and nice breakfast at resonable price...

7769 W Irlo Bronson Memorial Hwy Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Located in Four Corners, Maingate Lakeside Resort is 2.5 mi (4 km) from Disney's Animal Kingdom® Theme Park and within a 15-minute drive of other popular attractions like Disney's Hollywood Studios®. This 475-room, 3-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. Also close to this Kissimmee hotel are Disney's Blizzard Beach Water Park and ESPN Wide World of Sports.


Dining

Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Maingate Lakeside Resort's 475 rooms are air-conditioned and provide private yards, refrigerators, and coffee makers. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Maingate Lakeside Resort enjoy 3 outdoor pools, a children's pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, 2 meeting rooms, and a conference center.

Room options

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Double Room, 2 Double Beds, Non Smoking, Pool View

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Pool View

King 1 | Sleeps 2

Standard Room, 2 Double Beds (Pet Friendly)

Full 2 | Sleeps 4

Guest reviews for Maingate Lakeside Resort

Everyone (86) Couples (35) Business (4) Family (49) Friends (9) Other (12)
4

overnight before trip

Everyone

It was an OK place to stay near the airport before we headed out for a vacation in the forest.

By on Feb 22, 2018

2

rude and dirty

Everyone

Walking in--there was a strong musty/dirty/stank. Reminded me of mold. Upon trying to check in, the overly made up clerk had no expression or care when we tried to check in early. Said everything was booked. Later there was a woman who was kind and personable but my first impression was not good. There were no towels at the pool and I asked 2x--saw the woman and heard her call for some but in about 90 min they never came. Kids had to use room towels. An employee was smoking in the pool next to me so I had the pleasure of smelling her nasty cigarette--she did move when I gave her a dirty look. Now the room--dank and dirty! The walls and door had marks all over them and clearly haven't been cleaned in years. The carpet was dingy and dirty. I wouldn't let my daughter walk on it with bare feet. Clearly no routiine maintenance like painting and caulking have been dont in quite awhile. The bed linens were clean and after tearing up the bed I found no evidence of bugs. We stayed one night and moved to our primary hotel. Trust me--you get what you pay for at this Maingate "resort." Never would stay here again!

By , from Michigan on Feb 17, 2018

Review comment responded on Feb 19, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

1

the dirtiest hotel i have even been to.

Everyone

The hotel is dirty, the stuff are rude, you can not find worst hotel than this one.

By , from virginia on Feb 1, 2018

Review comment responded on Feb 5, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

1

room was filthy, front desk staff not knowlable

Everyone

Unprofessional, dirty outdated rooms. Stafff very untrained and unprofessional

By on Jan 29, 2018

Review comment responded on Feb 5, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

2
Everyone

I thought it would be “just ok” based on reviews, but it was so nasty and I didn’t feel safe. I was worried our things would be stolen when we left the room. The room itself was musty, stains everywhere, and had mold all over. It was cartoonishly bad.

By on Jan 16, 2018

Review comment responded on Jan 22, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

2

not worth the money, but served the purpose

Everyone

This place is a 2 Star hotel at best. The room, while clean, was extremely dated which gave it a grungy appearance. The girl who checked us in was nice, the morning Desk Manager when I checked out on 12/31 was rude. I wanted to make him aware that the toilet leaked and the room stank of cigarettes (we unloaded a bottle of Febreeze which helped a little) and he could not have been bothered by it. A Thank You for letting me know would have been nice. If I had no other options for a place to stay, I would go back, but it was not worth what they were charging. The sad thing is, it has the potential to be a really nice place if they put a little money and effort into it.

By , from New York on Jan 2, 2018

Review comment responded on Jan 8, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

1

awful stay, room was dirty

Everyone

We arrived to the room and the towels, sink and tub were dirty. One of the people in my party were bitten by bedbugs. Would never stay here again.

By , from Miami, Fl on Dec 29, 2017

Review comment responded on Jan 8, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

1
Everyone

It is bad feeling in the resort. Room is uncomfortable. Staff is not nice.

By , from indianapolis in on Dec 29, 2017

Review comment responded on Jan 1, 2018

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

3

great for disney

Everyone

Nothing fancy about the hotel, but it saved us money at Disney. We literally only stayed there to shower & sleep. Great location!

By , from Dallas, Tx on Dec 24, 2017

2

not again

Everyone

The hotel staff was good but the room conditions terrible....poor clean. We ask for another room and the same story.

By on Nov 26, 2017

Review comment responded on Nov 30, 2017

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.