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Maingate Lakeside Resort

3.0 out of 5.0

Recent guest reviews

First! Had no choice, because of hurricane Irma. With that being said, web site says it had a bar and restaurant? Not Open! You think on a Friday night it would be open? NOPE! Room was filthy (thank goodness we took Febreze with us), had to walk around in our flip flops the whole time. Bathroom! Well besides being filthy too, tub didn't drain, toilet seat broken. WIFI! Don't count on it! Carpet tore up, cob webs everywhere! I can go on, but you get the picture.

We evacuated to the hotel from south Florida and these people where taking res actions with no intentions of helping feed people after the storm or even providing water, a/c caught fire and they would not switch anyone to rooms that still had power that were vacant! Paid cash for the room and they double charged me, put it on my debit card as well! Took cold showers!! They are horrible and I would never stay at this establishment... no one knew what they were doing! Ridiculous there still in business!

I arrived Sept 2nd around 9:30pm/10pm to the front desk to check in. The woman behind the counter was SO RUDE to these two men it was ridiculous. The man checking me in didn't even say anything about it and continued as usual. I asked if she was the manager and he said no she isn't and continued on. I'm just shocked how she was arguing with these two men over their reservation and they spoke in Spanish to one another and kept asking them what they were talking about etc... like seriously?? Management needs to watch their employees! The room was very hot so I kept calling the desk but no answer. I slept the first night in no AC. The following morning I had to call again and finally someone answered to come out. The maintenance man tried to tell me that the air vent just needed cleaning and I laughed because I know how to fix AC units. I told him it does NOT work and needs replaced. He finally figured that out and had to replace it. The cleaning staff was great and prompt! The facility itself needs some cleaning but it was "okay." I did not like how there is a resort fee and the pools close early. I feel that was a waste of my money because I couldn't utilize it. Overall it was fine for a couple days stay but I wouldn't do it long term.

No complaints! Staff was friendly, respectful, and a pleasure. This hotel was gem saved money and stayed comfortable in the hot sun. Everything in drivi g or walking distance, but looking to save and get a well rest this is the place to try.

Not bad for price but not a resort my any means. Pool great. Bar has happy hour. Watch kids and have a 2 for 1 Corona or bud..chill

I checked in at Maingate Likeside Resort Jun 21 and stayed until Jun 26,since the first night I had a lot of terrible problems,started with front desk staff,they are mean,rude,unpolite,very unpleasant . I walked to my room thru the dark,afraid of snaker,or crocodile ,they do not have any light on the path. I got in my room it was hot as a hell,the ac did not work,when work it was loud,almost impossible to sleep.The worse part is the room it was INFECTED BY BEDBUGS,BEDBUGS!!! I went to straight to the manager and complained,showed him my whole body red,hitching and bloody.He just moved me to another room,I could not wait to get out of there as soon as I could.I spent more money buying medication for my body then spending on my vacation. I hate that place. DO NOT SPEND YOUR MONEY THERE. THEY NOT WORTH.

It was good. Not the best as far amenities but it was clean, beds were comfortable, it is really close to Disney theme parks.

They did not turn over our room for 3 days. Badly cleaned, mold, and dust!

Check in took forever there should've been an extra person 25 min is a little excessive but once it was our turn it went quick. Our room was hot but they moved us promptly. Pizza Hut and the bar was closed before 9pm on a Friday night which I thought was odd. The maid service was perfect. I would definitely recommend and stay here again in the future.

was alright, worth what I paid. wasn't in room much so was good for the time I was.

Room was fair but not having a microwave was a inconvience

Not happy phone did not work fridge froze everything. Alarm goes off when showering told front desk no one came told them again next day no one came told the bartender no one came when he called

Waiting on towels for 1hour room wasn't stocked up.beds are hard uncomfortable. Shower is nasty ceiling wall paint falling off. Staff is horrible.looks really ghetto.just nasty

The hotel had an power outage all night and throughout the morning. No power, hot water from 2am to when we had checked out. They did not offer any alternate accommodation or even flashlights. Getting ready to check out was a difficult ordeal. Staff could have been more accommodating.

Had 2 rooms, one had a sink that was broke, the other had hair on the floor and a big rust stain in the tub. Neither room had working wifi. Went to go to the outside bar at 8:45 pm and it was closed, went to go to the inside bar as advertised on their website and was told it had been closed for 2 years.

We arrived on feb 21 through 25 2017 no phone carpet wer and dirty bathroom water didnt work when i went to take a bath no water went to sleep water leaking on ceiling tham i called manager rebecca she knew about the leak and said we knew it leaked but didnt know where i was shocked and told her i wanted my money back she said the best i can do is move you to snother room the pther room terroble water didnt work i was loke omg water in pools were to much chlorine made me sick never recommend this hotel to noone it be a waste of your money.The carpet never was clean in no rooms bed bugs everywhere

Not a safe hotel. There were "guests" loitering throughout the hotel grounds, several times during my stay I was approached and asked for money by homeless families. Probably not as big of a concern for an individual traveling, but certainly not a family destination.

This hotel is older but comfortable in a good location. Rooms could use some updating & refresh with new paint, etc. Buffet breakfast was reasonably priced & good.

Decent hotel. Nice pools, clean rooms. Affordable and very close to everything. Front desk check in folks could be a little more friendly.

Horrible experience. But I was able to get a full refund.

Room options

Double Room, 2 Double Beds, Non Smoking, Pool View

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Pool View

King 1 | Sleeps 2

Double Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Standard Room, 2 Double Beds (Pet Friendly)

Full 2 | Sleeps 4

Guest reviews for Maingate Lakeside Resort

Everyone (62) Couples (35) Business (4) Family (49) Friends (9) Other (12)
2

will not stay here again

Everyone

First! Had no choice, because of hurricane Irma. With that being said, web site says it had a bar and restaurant? Not Open! You think on a Friday night it would be open? NOPE! Room was filthy (thank goodness we took Febreze with us), had to walk around in our flip flops the whole time. Bathroom! Well besides being filthy too, tub didn't drain, toilet seat broken. WIFI! Don't count on it! Carpet tore up, cob webs everywhere! I can go on, but you get the picture.

By on Sep 20, 2017

1

horrible

Everyone

We evacuated to the hotel from south Florida and these people where taking res actions with no intentions of helping feed people after the storm or even providing water, a/c caught fire and they would not switch anyone to rooms that still had power that were vacant! Paid cash for the room and they double charged me, put it on my debit card as well! Took cold showers!! They are horrible and I would never stay at this establishment... no one knew what they were doing! Ridiculous there still in business!

By on Sep 13, 2017

Review comment responded on Sep 18, 2017

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

3

good enough for a weekend stay

Everyone

I arrived Sept 2nd around 9:30pm/10pm to the front desk to check in. The woman behind the counter was SO RUDE to these two men it was ridiculous. The man checking me in didn't even say anything about it and continued as usual. I asked if she was the manager and he said no she isn't and continued on. I'm just shocked how she was arguing with these two men over their reservation and they spoke in Spanish to one another and kept asking them what they were talking about etc... like seriously?? Management needs to watch their employees! The room was very hot so I kept calling the desk but no answer. I slept the first night in no AC. The following morning I had to call again and finally someone answered to come out. The maintenance man tried to tell me that the air vent just needed cleaning and I laughed because I know how to fix AC units. I told him it does NOT work and needs replaced. He finally figured that out and had to replace it. The cleaning staff was great and prompt! The facility itself needs some cleaning but it was "okay." I did not like how there is a resort fee and the pools close early. I feel that was a waste of my money because I couldn't utilize it. Overall it was fine for a couple days stay but I wouldn't do it long term.

By , from indianapolis on Sep 6, 2017

5

great value hidden in orlando

Everyone

No complaints! Staff was friendly, respectful, and a pleasure. This hotel was gem saved money and stayed comfortable in the hot sun. Everything in drivi g or walking distance, but looking to save and get a well rest this is the place to try.

By , from nj on Jul 10, 2017

3

survive in budget accommodation

Everyone

Not bad for price but not a resort my any means. Pool great. Bar has happy hour. Watch kids and have a 2 for 1 Corona or bud..chill

By on Jul 2, 2017

1

nasty,awful hotel

Everyone

I checked in at Maingate Likeside Resort Jun 21 and stayed until Jun 26,since the first night I had a lot of terrible problems,started with front desk staff,they are mean,rude,unpolite,very unpleasant . I walked to my room thru the dark,afraid of snaker,or crocodile ,they do not have any light on the path. I got in my room it was hot as a hell,the ac did not work,when work it was loud,almost impossible to sleep.The worse part is the room it was INFECTED BY BEDBUGS,BEDBUGS!!! I went to straight to the manager and complained,showed him my whole body red,hitching and bloody.He just moved me to another room,I could not wait to get out of there as soon as I could.I spent more money buying medication for my body then spending on my vacation. I hate that place. DO NOT SPEND YOUR MONEY THERE. THEY NOT WORTH.

By , from Boston Ma on Jun 29, 2017

Review comment responded on Jul 3, 2017

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

4

decent. close to disney

Everyone

It was good. Not the best as far amenities but it was clean, beds were comfortable, it is really close to Disney theme parks.

By on Jun 5, 2017

2

no cleaning at all!

Everyone

They did not turn over our room for 3 days. Badly cleaned, mold, and dust!

By on Jun 4, 2017

Review comment responded on Jun 12, 2017

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

4

nice resort close to the theme parks

Everyone

Check in took forever there should've been an extra person 25 min is a little excessive but once it was our turn it went quick. Our room was hot but they moved us promptly. Pizza Hut and the bar was closed before 9pm on a Friday night which I thought was odd. The maid service was perfect. I would definitely recommend and stay here again in the future.

By , from Coral Springs, Fl on May 22, 2017

5
Everyone

was alright, worth what I paid. wasn't in room much so was good for the time I was.

By , from Los Angeles on May 3, 2017