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Recent guest reviews

Liked the location. Room was good for the price. No one answered the phone ever, I called several times. Didn't like that an employee was banging on my door before 9am to ask me to leave. Check out was at 11 am. Other than that was okay. Not sure I will come back.

The first room that gave me had no extra towels, no waste basket,

I didn’t like anything

The pictures must have been taken a long time ago. Getting very run-down. Most of the amenities were Closed or not Functional. About the only thing to do was the mini golf on an unmaintIned course.

The room given to my family had a leak on the ceiling and the carpet was completely soaked. It smelled like mold. The room keys didn’t work. They front desk person told us they keys would stop working because of our phones and metal detectors in the stores (never fully understood this). The room phone never worked; there wasn’t even a telephone cable to connect it. The never changed our linens/towels. 0/10, would not recommend. Horrible experience

The pictures did not reflect what this resort looks like in person. It was extremely dirty and we found giant cockroaches in the bathroom!

Worst of the worst not clean plus they don’t clean the rooms and don’t change the towels also they just have Two towels total so that’s horrible

They pictures are very deceiving,, this place is nasty

Broken furniture, dirty bedding, dirty carpet, tv remote missing, bathroom paint bubbling and peeling. Disgusting!!

I stayed at this property many years ago and it seems the manager quit back in 2000 because the hotel needs a deep cleaning at least.

I’m pretty sure my door had been kicked in at some point and not properly repaired. Room was filthy and the grounds were covered in cigarette butts and trash. I didn’t feel safe in my room. The photos make it look nice, don’t be fooled. It’s not!!!

This property was old very dirty it was a real dump. I would not advise anyone to stay here. I stood in line for 40 mins everyone in line ahead of me was told they were overbooked and they didn’t have them a room. Thankfully I did have a room but it was a dump and it smelled like a dog. It only had 1 pillow on each bed not enough bath towels and wash cloths the towels were the size of a hand towel. Stay away

I was deceived by the pictures. Pictures shown here are completely different as how the hotel really looks like. The room was smelly. There was a nail coming out of the carpet. Staff was not welcoming. If I would have known all of this beforehand I would’ve stayed somewhere else.

roaches, spiders, drug addicts, loud all night, no coffee anywhere, ice maker didnt work, 2 towel only, no phone, hair on bedding, worse ( hotel ive ever stayed) not even close to a resort, no dinning.......... dont do it.

HORRIBLE!!! I hope never come back

My room smells like mold , I didn’t have refrigerator, no microwave, lamps wasn’t working phone didn’t have buttons.

The room had moisture, mold, cigarette buts all around the grass at our room, rat holes. Overall the cleanliness was an issue. We could not stay here, as soon as we saw it, we went to the front desk and told them we would not be staying. Cancel our entire time Dec 18/19/29/21 As Orbitz can see, we booked another property Dec 18 at night to stay those dates. We request a complete refund for Donald Elwell and Ryan Edwards, our family traveling with us. Please confirm you refunded both rooms asap. Thank you

W Irlo Bronson Memorial Hwy Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Pool bar
  • 3 outdoor pools

Located 1.1 mi (1.8 km) from Island H2O Live!, Maingate Lakeside Resort is within a 10-minute drive of Disney's Blizzard Beach Water Park. This 475-room, 3-star hotel welcomes guests with 3 outdoor pools, a poolside bar, and free in-room WiFi.


Rooms

Maingate Lakeside Resort's 475 rooms are air-conditioned and provide private yards, refrigerators, and free local calls. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks. Housekeeping is available on request.


Property features

Guests of Maingate Lakeside Resort enjoy 3 outdoor pools, a children's pool, and a gym. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Double Room, 2 Double Beds, Non Smoking, Pool View

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 2

Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Pool View

1 King Bed | Sleeps 2

Guest reviews for Maingate Lakeside Resort

Everyone (42) Couples (18) Family (51)
4
Family

Liked the location. Room was good for the price. No one answered the phone ever, I called several times. Didn't like that an employee was banging on my door before 9am to ask me to leave. Check out was at 11 am. Other than that was okay. Not sure I will come back.

By on Apr 19, 2022

Review comment responded on Apr 19, 2022

Hello Hecniris- thank you for your comments- we apologize that our housekeeping personnel knocked on your door prior to departure, We generally do check rooms the day of departure unless a DND is displayed. I don't know if this as available to you but if not we apologize. Thank you for letting us know.

1
Everyone

The first room that gave me had no extra towels, no waste basket,

By on Apr 18, 2022

Review comment responded on Apr 19, 2022

Hello Rich- We do apologize for our oversite in not having provided extra towels for your accommodation . We will work to address that issue.

1
Family with small children

I didn’t like anything

By on Apr 16, 2022

Review comment responded on Apr 19, 2022

Hello Anel- We apologize we were unable to accommodate your expectations during this recent visit.

3
Partner Couples

The pictures must have been taken a long time ago. Getting very run-down. Most of the amenities were Closed or not Functional. About the only thing to do was the mini golf on an unmaintIned course.

By on Apr 14, 2022

Review comment responded on Apr 19, 2022

Hello Keith- thank you for your post. We continue to work on the items you have noted in effort to get them underway in future.

1
Family with small children

The room given to my family had a leak on the ceiling and the carpet was completely soaked. It smelled like mold. The room keys didn’t work. They front desk person told us they keys would stop working because of our phones and metal detectors in the stores (never fully understood this). The room phone never worked; there wasn’t even a telephone cable to connect it. The never changed our linens/towels. 0/10, would not recommend. Horrible experience

By on Apr 13, 2022

Review comment responded on Apr 19, 2022

Hello Anirys- thank you for your feedback. i too am confused by the comment as to why your keys would not work. I have shared your post with our housekeeping manager so that we may better address the concerns you have outlined. We apologize you experience was less than accommodating.

1
Partner Couples Business Business

The pictures did not reflect what this resort looks like in person. It was extremely dirty and we found giant cockroaches in the bathroom!

By on Apr 8, 2022

Review comment responded on Apr 9, 2022

Hello Andrew- thank you for you comments- we will be certain to address your pest complaints with our pest control group for additional action.

1
Family with small children

Worst of the worst not clean plus they don’t clean the rooms and don’t change the towels also they just have Two towels total so that’s horrible

By on Apr 5, 2022

Review comment responded on Apr 7, 2022

Hello Juan- Thank you for your feedback. We do apologize for falling short in meeting your expectations. We will work hard to address these items you have mentioned.

1
Family with small children

They pictures are very deceiving,, this place is nasty

By on Apr 2, 2022

Review comment responded on Apr 7, 2022

Hello Kia- Thank you for your feedback. We do apologize for falling short in meeting your expectations. We will work hard to address these items you have mentioned.

1
Family

Broken furniture, dirty bedding, dirty carpet, tv remote missing, bathroom paint bubbling and peeling. Disgusting!!

By on Mar 13, 2022

Review comment responded on Mar 14, 2022

Hello Michelle- Thank you for your post. We do apologize for falling short with your accommodation expectation. We will work hard to improve on these housekeeping items.

3
Family

I stayed at this property many years ago and it seems the manager quit back in 2000 because the hotel needs a deep cleaning at least.

By on Mar 5, 2022

Review comment responded on Mar 7, 2022

Hello Steven - thank you for your post. We apologize we were unable to accommodate your expectations on this visit and will work hard to resolves those items you have noted.

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