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Recent guest reviews

Excellent hotels and excellent service

Friendly staff. Rooms were as expected. Pool was very well kept. Close to shopping and dining.

The price was excellent. Di not have water in the dispenser

The property has a nice theme and looks like it opened with great intentions, but it is worn down. Room was clean and staff was very friendly. We were always greated with a smile and a positive attitude. Keep in mind this is a motel setup, not a hotel. So if you like your room to exit outside it is fine. The pool was in a nice sunny location. With comfortable furniture. There did seem to be limitations on the amount of pool towels available and it was frequently empty. You may want to bring your own pool towels. As far as kids club amenities. They are much to be desired. They had I believe three video game system setup. Only one work. But we could not get anything to load. There's only one controller set up on each system so you would not have the option of playing a game together. They're multiple table setup and the kids area that have some toddler toys to play with. And lots of outside climbing type toys and a playground which are suitable for a toddler. Those looks good shape and a child I would have a blast. There's a separate section with foosball that we could not find any foosballs in the machines were starting to get worn down. There were two air hockey tables that we couldn't get to turn on and we only found an air hockey puck not the hand devices. There's also some cornhole but not a complete set of cornhole bags. I did not see pingpong paddles either. Do not go for the kids club unless you have a kid under 4. I personally would not stay again.

Matt and Aimed were awesome. Definitely would recommend this hotel

This place was really good for the price! I don’t have anything negative to say. It’s also located very close to restaurants and shops which was very convenient. I highly recommend it.

I like that the floors are laminate and not carpet. All staff was friendly and professional. This is a great place to stay with small kids!

There was no bars of soap to wash our hands, we had to use the body wash. Also, there were only 2 of each type of towel and washcloth and we had 5 people that needed a towel. I would have called the front desk but the phone didn’t work. Other than that the stay was nice

Very dirty. Cockroach on pillow. Slow check in.

Great place very nice and clean

Employee where very nice the property was clean

Management really personable.

We have young children, this place was perfect for them. It is an older motel, but has a family first mentality, from the security perimeter to the huge playground and facilities. Also a perk was completely smoke-free. If we return to go to Disney World, we will stay here.

Rooms did not look the way they were advertised needs updating

Paul, who checked us in was great. He called ahead of time to make sure our family didn’t need any special accommodations. My son (7) loved all the kids areas.

The floor was filthy. I walked around barefoot after shower and my feet were black. No cleaning service between the 2 nights. Had to ask for towels for the next day showering. One of your employees stole 3 blank checks out of my check book. One was cashed for $150. I called bank in time to stop payment. But due to your employee I had to cancel my entire checking account and create a new account. This cost me the printing of new checks. $17.00. The least you could do is reimburse me for this cost which doesn't include all the wasted time talking to my financial bank to fix this. The meeting to set up new account. The stress that ocurred knowing that one of your employees was digging through my things to find blank checks. Un-exceptable. We should get a full refund for the money we paid to stay two nights at your Resort.

Resort is good. I booked through Orbitz. Normally the check in is faster. But when i reached there they mentioned they are not able to see the reservation. I took around 90 mins for me get a room. 9:30 PM i reached and got the room at 11 PM

Good place

Front desk staff was rudy. The property was not clean. The whole process felt like a 1 star motel. I will never go back to that place. I refused to stay, i book a real hotel.

Great A

West Irlo Bronson Memorial Highway Kissimmee FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Magic Moment Resort and Kids Club places you within 2 miles (3 km) of popular sights like Old Town and Fun Spot America. This 3-star hotel welcomes guests with 170 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM.


Rooms

All 170 individually decorated rooms feature refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 39-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Free local calls and desks are also standard.


Property features

At Magic Moment Resort and Kids Club, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a theme park shuttle. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this family-friendly hotel include conference space, a free kid's club, and a microwave in a common area.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 King Bed, Pool View

1 King Bed | Sleeps 3

Family Dream Room

1 King Bed and 2 Queen Beds | Sleeps 6

Superior Double Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Magic Moment Resort and Kids Club

Everyone (86) Couples (28) Family (109)
5
Family Friends

Excellent hotels and excellent service

By on May 12, 2022

Review comment responded on May 14, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again, please don't hesitate to visit.

5
Family

Friendly staff. Rooms were as expected. Pool was very well kept. Close to shopping and dining.

By on May 9, 2022

Review comment responded on May 14, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again, please don't hesitate to visit.

5
Everyone

The price was excellent. Di not have water in the dispenser

By on May 1, 2022

Review comment responded on May 2, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Please note that all your comments or concerns have been passed on to all the teams involved.

2
Family

The property has a nice theme and looks like it opened with great intentions, but it is worn down. Room was clean and staff was very friendly. We were always greated with a smile and a positive attitude. Keep in mind this is a motel setup, not a hotel. So if you like your room to exit outside it is fine. The pool was in a nice sunny location. With comfortable furniture. There did seem to be limitations on the amount of pool towels available and it was frequently empty. You may want to bring your own pool towels. As far as kids club amenities. They are much to be desired. They had I believe three video game system setup. Only one work. But we could not get anything to load. There's only one controller set up on each system so you would not have the option of playing a game together. They're multiple table setup and the kids area that have some toddler toys to play with. And lots of outside climbing type toys and a playground which are suitable for a toddler. Those looks good shape and a child I would have a blast. There's a separate section with foosball that we could not find any foosballs in the machines were starting to get worn down. There were two air hockey tables that we couldn't get to turn on and we only found an air hockey puck not the hand devices. There's also some cornhole but not a complete set of cornhole bags. I did not see pingpong paddles either. Do not go for the kids club unless you have a kid under 4. I personally would not stay again.

By on May 1, 2022

Review comment responded on May 15, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Please note that all your comments have been passed on to all the teams involved. If you're traveling to Orlando, we will be looking forward to welcoming you back again. Thank you MM

5
Family

Matt and Aimed were awesome. Definitely would recommend this hotel

By on Apr 27, 2022

Review comment responded on Apr 27, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

5
Family

This place was really good for the price! I don’t have anything negative to say. It’s also located very close to restaurants and shops which was very convenient. I highly recommend it.

By on Apr 22, 2022

Review comment responded on May 5, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again, please don't hesitate visit us.

5
Family with small children

I like that the floors are laminate and not carpet. All staff was friendly and professional. This is a great place to stay with small kids!

By on Apr 5, 2022

Review comment responded on Apr 18, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

5
Family

There was no bars of soap to wash our hands, we had to use the body wash. Also, there were only 2 of each type of towel and washcloth and we had 5 people that needed a towel. I would have called the front desk but the phone didn’t work. Other than that the stay was nice

By on Apr 5, 2022

Review comment responded on Apr 18, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Please note that all your comments or concerns have been passed on to all the teams involved.

2
Family

Very dirty. Cockroach on pillow. Slow check in.

By on Apr 1, 2022

Review comment responded on Apr 26, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Please note that all your comments have been passed on to all the teams involved. If you're traveling to Orlando, we will be looking forward to welcoming you back again. Thank you MM

5
Family

Great place very nice and clean

By on Mar 5, 2022

Review comment responded on Apr 26, 2022

Thank you for your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Please note that all your comments have been passed on to all the teams involved. If you're traveling to Orlando, we will be looking forward to welcoming you back again. Thank you MM

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