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Magic Moment Resort and Kids Club

3.0 out of 5.0

Recent guest reviews

They don’t let you sleep because alway they are working with machines and making a lot of noise

This is a property that looks like it turned from a motel to a hotel. When you do tnat you have to have better sheets and pillows on the beds and better lighting in the rooms ( not just one lamp)) They do have kids activities. The lawn is AstroTurf. The pricing was good and that’s why we stayed here, but would probably stay elsewhere next time.

Check in was great, the hotel was overpriced and overrated but otherwise decent. The power went out early evening and all hell pretty much broke loose. The staff got overwhelmed and became frustrated. We ended up getting a refund and driving home in the middle of the night. I would actually probably consider staying here again had the staff handled the power outage a little better.

The staff was super helpful and friendly... and speedy! Loved the remodel - great job, clean and spacious too

The property was really clean and the staff was very friendly. The breakfast had options but it was a normal breakfast. Usually at some places the breakfast area can get messy, but the staff cleans up right after your time(because they give you a time slot for breakfast, so people may come before/after you). The rooms very average on space, but very clean! The beds were comfortable. The only sugestion is that the put an elevator (I did not see one), if youre older or in a wheelchair how do you get up to anyother floor?

Excellent hotel.. very clean.. stuffs are very friendly.. breakfast is good.. perfect location for all Disney parks.

Excellent experience, kids loved it, enough activities for kids to keep them busy all day.

Just awesome, clean, heated pool, great and really magic for families, thanks Saily at the front desk.

The resort was well staffed and very accommodating!

Beds were on rollers and kids club was for very little kids only. Rooms are very small and communication among staff isn’t great. Breakfast was also big disappoint and we had to go in shifts and there wasn’t anything left during our slot

The rooms are exactly as seen on pictures; very clean and maintain everyday. The breakfast was great. I liked it how there was specific time for breakfast to ensure you get a table. You will be given breakfast cards with a time on it and you will need to show up on that time. The kids club was great and my son enjoyed playing in there. The pool is small but nice and clean.

We had a great time. The breakfast was included and it was great. Reina was very helpful and a great host at the breakfast every morning 😊 She even gave us tips of places we could go with our toddler. We will definitely come back here.

I really liked the pool anx kids play areas. My only suggestion would be to do something to the doors so that they latch better and feel more secure.

Great customer service, nice property, rooms are below average. Rooms pictured for the property are way nicer then the actual rooms at the hotel.

Very nice property, it’s small but very organized and definitely kid friendly. I was very pleased with not only the price but the service, rooms were clean and renovated, and the kids play area was neat. I would definitely stay here again.

Kids play areas goodn location but close to main road

It was ok. You can hear ppl running up ans down the hallway. They offer free breakfast.

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Outdoor pool
  • 24-hour fitness center

Magic Moment Resort and Kids Club places you within 2 miles (3 km) of Old Town and Fun Spot America. This 170-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and 39-inch a flat-screen TV with cable channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sitting area, a refrigerator, and a minibar.


Property features

Guests of Magic Moment Resort and Kids Club have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Transportation is made easy with a theme park shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this family-friendly hotel include conference space, a business center, and a free kid's club.

Room options

Superior Double Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Superior Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Superior Room, 1 King Bed, Pool View

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Magic Moment Resort and Kids Club

Everyone (139) Couples (2) Family (27)
1
Family with small children

They don’t let you sleep because alway they are working with machines and making a lot of noise

By on May 19, 2019

2
Families

This is a property that looks like it turned from a motel to a hotel. When you do tnat you have to have better sheets and pillows on the beds and better lighting in the rooms ( not just one lamp)) They do have kids activities. The lawn is AstroTurf. The pricing was good and that’s why we stayed here, but would probably stay elsewhere next time.

By on May 17, 2019

Review comment responded on May 18, 2019

Thank you Angelica6 for taking the time to write such a detailed review. I am very sorry to hear that several things throughout your stay did not meet your expectations. Next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It will be our pleasure try our very best to make your experience a memorable one! Despite this, we hope to be able to welcome you back on a return visit to Orlando. Thank you MM

2
Family with small children

Check in was great, the hotel was overpriced and overrated but otherwise decent. The power went out early evening and all hell pretty much broke loose. The staff got overwhelmed and became frustrated. We ended up getting a refund and driving home in the middle of the night. I would actually probably consider staying here again had the staff handled the power outage a little better.

By on May 12, 2019

Review comment responded on May 13, 2019

Thank you for taking the time to write your review. I am very sorry to hear that several things throughout your stay did not meet your expectations. As you know a power outage affected to the area where the hotel is located. All the teams at the hotel tried their best to help all the guests like you. In any case, please note that your comments have been passed on to all the teams involved in order to follow our continuous improvement commitment. Despite this, we hope to be able to welcome you back on a return visit to Orlando. Thank you MM

5
Families

The staff was super helpful and friendly... and speedy! Loved the remodel - great job, clean and spacious too

By on May 5, 2019

Review comment responded on May 5, 2019

Wow! What a wonderful review !. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!.

5
Partner Couples Families

The property was really clean and the staff was very friendly. The breakfast had options but it was a normal breakfast. Usually at some places the breakfast area can get messy, but the staff cleans up right after your time(because they give you a time slot for breakfast, so people may come before/after you). The rooms very average on space, but very clean! The beds were comfortable. The only sugestion is that the put an elevator (I did not see one), if youre older or in a wheelchair how do you get up to anyother floor?

By , from fort lauderdale, us on Apr 29, 2019

Review comment responded on Apr 30, 2019

Wow! What a wonderful review Kamaria, we truly appreciate your business and your trust in us. I am very happy to hear that everything met your needs and expectations. Thank you so much for your suggestion. We take very good note of it. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

5
Everyone

By on Apr 27, 2019

Review comment responded on Apr 28, 2019

Wow! What a wonderful review!. We truly appreciate your business and your trust in us. I am very happy to hear that everything met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

5
Everyone

Excellent hotel.. very clean.. stuffs are very friendly.. breakfast is good.. perfect location for all Disney parks.

By on Apr 27, 2019

Review comment responded on Apr 28, 2019

Wow! What a wonderful review!. We truly appreciate your business and your trust in us. I am very happy to hear that everything met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

5
Family with small children

Excellent experience, kids loved it, enough activities for kids to keep them busy all day.

By on Apr 27, 2019

Review comment responded on Apr 28, 2019

Wow! What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that everything met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

5
Family with small children

Just awesome, clean, heated pool, great and really magic for families, thanks Saily at the front desk.

By on Apr 26, 2019

Review comment responded on Apr 28, 2019

Wow! What a wonderful review. We truly appreciate your business and your trust in us. I am very happy to hear that everything met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thank you!. MM

5
Family with small children

The resort was well staffed and very accommodating!

By on Apr 23, 2019

Review comment responded on Apr 24, 2019

Thank you for your comment and for giving us a very good rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Thank you!. MM