the pool is amazing, the staff is good, the property is not clean and is very noisy, everything needs serious updating, the continental breakfast leaves you with a mediocre feeling. There are a few nefarious homeless characters hanging out around the property. Safety was definitely a concern for my family.
Just average. Nothing like pictures. Old and so basic. Crumbles were everywhere and surfaces not clean. I don’t recommend and will not stay there again.
We were booked in 2 rooms, were put in a 2 br suite and never received a price adjustment which for 2 night should have been at least $200.
Close to Disney. Actually a great place to stay for families wanting to spend time at Disney.
It was dirty.I have to clean my self whit Clorox towels
We enjoyed the pool area and large two bedroom suites. Due to Covid restrictions I assume, the hot tub wasn’t operational and no full breakfast buffet. That was the only downside for us.
Property is in good location. Property has had a good remodel. Carpet in room very nasty. Lots of small things need to be completed but overall a nice place
Price was great. In desperate need of cleaning courtyard...it was filthy and so upkeep needs to be done...ie painting.
Clean it was worth the money employees friendly pool clean lobby clean activities close plenty of shopping
Good location, just about finished with renovation
The house keeper was not efficient. I went without toilet paper front desk had to bring it to me. When she finally cleaned our room she made one bed out of 3 .. bathroom is extremely small amd floor was dirty. Small ants in the room.
Spacious clean room. Good value, breakfast, and location.
the location is close to everything but the hall way of the hotel is not presentable. It’s what you get for the price that you paid. The breakfast not so much selection just the basic overall is ok If you are in a budget.
Staff were friendly, however, the place is very dirty and smelled so much of mold we had to leave after 2 nights and rent another hotel room at another hotel! Visible mold spots 2 foot length on kitchen wall, full length black moldy window sill, mold around edge of bathroom sink, bathroom door paint was so chipped it was actually disgusting, bathroom floor had trail of running rust from door hinge with paint trying to cover it, lamp had outlets to charge phones, however too dirty too user, boxspring of bed was tainted with dirt, breakfast buffet is nothing like the pictures. You don't serve yourself, there are 3 hot articles, and all food and coffee were no good. The porridge was like mozzerella cheese, I really don't understand.....needs to be shut down for renovations and new, clean furniture.
Old Town is a short stroll from Staybridge Suites Orlando Royale Parc Suites, an IHG Hotel, and other popular attractions like Fun Spot America are within a couple of miles (3 km). This 3-star aparthotel has 224 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 43-inch flat-screen TV with cable channels. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free local calls.
At Staybridge Suites Orlando Royale Parc Suites, an IHG Hotel, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this family-friendly aparthotel include a spa tub, coffee/tea in a common area, and a computer station.
the pool is amazing, the staff is good, the property is not clean and is very noisy, everything needs serious updating, the continental breakfast leaves you with a mediocre feeling. There are a few nefarious homeless characters hanging out around the property. Safety was definitely a concern for my family.
Just average. Nothing like pictures. Old and so basic. Crumbles were everywhere and surfaces not clean. I don’t recommend and will not stay there again.
Dear Hanane, The issues you raise are important to us. Please accept our apologies for any concerns about the condition of the property. Renovations were completed in 2020, and we'll speak with our housekeeping staff about your comments. If you're in the area again, we'd be grateful for another chance to impress you. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
We were booked in 2 rooms, were put in a 2 br suite and never received a price adjustment which for 2 night should have been at least $200.
Dear John, Thank you for taking a moment to reach out to us. Unfortunately, when booking through a third-party site, room assignments are subject to change based on availability. That being said, we are always available to assist you with any confusion you may have over your final bill, so we encourage you to reach out to Orbitz.com or us for any invoice concerns. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
Close to Disney. Actually a great place to stay for families wanting to spend time at Disney.
Dear Wesley, We're delighted to know that you enjoyed your stay at Staybridge Suites - Orlando Royale Parc Suites and that you found our location to be so convenient. We loved hosting you and hope you'll return again soon! Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
It was dirty.I have to clean my self whit Clorox towels
Your voice is vital to us, and we thank you for taking the time to make it heard. We aim to provide an immaculate and welcoming place to stay, and we sincerely apologize that our attention to detail may have left something to be desired on this occasion– this is very unlike us. Rest assured, our housekeeping team will be made aware of your concerns so that history doesn't repeat itself. We know we're capable of much better, so we hope you'll allow us to make this up to you next time you're in Orlando. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
Thank you for staying with us!
We enjoyed the pool area and large two bedroom suites. Due to Covid restrictions I assume, the hot tub wasn’t operational and no full breakfast buffet. That was the only downside for us.
The best part of any stay is often hanging out at the pool, and we're glad that you had such a good time in ours! We're also pleased that you enjoyed our comfortable accommodations while you were with us. At this time, please know that we have undergone some changes to ensure a safe place for our guests and personnel. We are looking to return to our pre-pandemic practices just as soon as it is safe to do so, and we appreciate your patience in this regard. It would be our pleasure to host you again at Staybridge Suites - Orlando Royale Parc Suites in the future. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
Property is in good location. Property has had a good remodel. Carpet in room very nasty. Lots of small things need to be completed but overall a nice place
It was a pleasure to welcome you during your recent visit. We're pleased to hear that you appreciated our convenient location, as well as the results of our recent renovations. However, we're disappointed to hear that there were some issues with the carpet in your room. We will review your concerns with our housekeeping team and work together to make improvements. All feedback allows us to see where we could be doing even better. Thank you for taking the time to leave your comments, and we hope you'll allow us another opportunity to provide an even more enjoyable experience the next time you're in the area. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
Dear Rob, We do appreciate your feedback and are thankful that you have taken the time to share this with us. We will pass your comments on to management so that we continue to improve as we move forward. Our guest experience is our most valued asset so we are sorry you felt your visit was subpar. Thank you for choosing us and we wish you safe travels. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites