Good location, just about finished with renovation
The house keeper was not efficient. I went without toilet paper front desk had to bring it to me. When she finally cleaned our room she made one bed out of 3 .. bathroom is extremely small amd floor was dirty. Small ants in the room.
Spacious clean room. Good value, breakfast, and location.
the location is close to everything but the hall way of the hotel is not presentable. It’s what you get for the price that you paid. The breakfast not so much selection just the basic overall is ok If you are in a budget.
Great property and Courtyard in great location. Check in was a terrible experience and the lounge by the pool doesn't open until 5 even on the weekends. I would highly recommend staying here if management would figure out how to better train the front desk.
I loved the generous breakfast. The complimentary shuttle is also impressive.
Nothing, wasn't informed the property was under construction disappointing
It was easy to get to Disney and see a bit of Kissimmee while we were there.
WAs told we were renting a smoking room. It was not. No restaurant. Building being remodeled and view was less than attractive. Every worker from the hotel we met was exceptionally friendly and helpful. We were honest and asked for a smoking room. They told us it would be. Did get 2 beds which we wanted and they were very comfortable.
Overall it was a good suite with families. Plenty of space and location was convenient to stores, shopping, restaurants.
Loved the pool area & that the room had a kitchenette with a stovetop, sink, full-sized fridge, cookware, and dishes.
I'd first like to say that the staff at the front desk was wonderful. Odette took care of our check-in quickly and easily. However the rest of our experience with the hotel itself was disappointing. Let me note, I do not usually write reviews, but I felt compelled to write this one because I want others to know what I didn't know at the time of booking. The outside of the hotel is very nice...all brand new. The inside, is not. It looks old and smells old. We arrived before the 4pm check-in and were looking for some food while we waited for our room to be ready. There wasn't anything onsite so we were directed to places outside of the hotel (in the pouring rain) and they were all fast food. We were there for business and knew we would need better access to food so that we could work efficiently. We decided to wait in the "business center" and order food from door dash. As we waited there, we became increasingly uncomfortable with the conditions of the hotel. There were many unsavory individuals going in and out of the lobby. This is not necessarily the responsibility of the hotel, and I don't want to hold them responsible, but this added to our feeling of overall disappointment. I don't want to completely trash this hotel, because the renderings on the walls showed how the place will look once construction is complete and it looks like it'll be very nice.
I don’t think is fair to review a place that is under construction but, they shouldn’t offer breakfast since they were servicing warm juice, and nothing salt to eat just sweets. Orange without been cut and offered a plastic knife to cut.NO GOOD! Cockroaches in the bathroom and kitchen !!! They should charge half of the price for the accommodations. I did tip the housekeeper because is not their fault. This trip was the third time with them and I think the last, until they finish the renovations is not worth the money! The draft beer was $2 per cup that was good :)
The pool area and patio bar were very nice. The staff was friendly and did their best to make for a pleasant stay. The suite set up worked well for our group of two grandparents, daughter and grand daughter. Location was great. Clean. Part of hotel, including dining area currently being remodeled, so bagged breakfast provided at patio bar. Ac units need updating. Loud and inconsistent fan .
The staff was extremely friendly and helpful, always very polite. They were able to make recommendations and there were several shuttle options available to area theme parks. The breakfast was very good, plenty there to choose from. Good hours. Nice fenced in pool area, with a small and shallow pool for little kids. The arcade was enjoyed by my seven and nine-year-old, something for them to do while the three-year-old took a nap. The room we stayed in had been recently remodeled and the updates were nice. Full fridge, dishwasher, microwave, stove top, sink, and set of dishes and silverware. Also pots and pans and a few Pyrex storage containers. All very nice amenities! Really appreciated them because we were staying there with our children and although we didn’t really use the pots and pans, it would definitely be a cost saving measure for a family to eat in a few times and have the things there to use. However, the doors in the room/bathroom were clearly original and there was rust around the hinges and paint chipping off, mostly towards the bottom. There were other parts of the room where you could tell they just painted over and didn’t go all the way with fixing. There was still some construction dust that had not been cleaned and I’m sure was not from the current construction going on (which did not hinder our stay at all). Overall, I would recommend.
Outdoor was great. Location was good. Rooms old, food stuck to walls, old
It is a new ihg property and it was getting a new update , but they were so customer friendly and the pool area is great so we did enjoy. However the property really does need an update. So convenient to Disney World, nicely located.
Having a laundry facility was advertised, when check in. It was not brought to my attention that the hotel was under rennovation and the laundry facility was not in operation.
Staybridge Suites Orlando Royale Parc Suites places you within a 10-minute stroll of popular attractions such as Old Town and Fun Spot America. This 3-star aparthotel has 224 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Each apartment features a kitchenette and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free newspapers, and free local calls.
At Staybridge Suites Orlando Royale Parc Suites, guests enjoy features like an outdoor pool, a children's pool, and a spa tub. You can take advantage of free parking, along with a free theme park shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and tours/tickets. Other amenities at this family-friendly aparthotel include free WiFi in public areas, coffee/tea in a common area, and a computer station.
Good location, just about finished with renovation
The house keeper was not efficient. I went without toilet paper front desk had to bring it to me. When she finally cleaned our room she made one bed out of 3 .. bathroom is extremely small amd floor was dirty. Small ants in the room.
Dear Lori, We were grateful to have the opportunity to host you during your time in Orlando and it's great to see that overall you enjoyed your stay. Please know that the issues you raise are important to us and we will be speaking with our housekeeping team about these concerns. Feedback like yours helps us improve and we cannot thank you enough for taking the time to share your experience. Please choose us again the next time that you're in town so that we can provide you the exceptional stay that you expected and deserve. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
Spacious clean room. Good value, breakfast, and location.
Dear Buzz, Thank you for sharing your experience with us at Staybridge Suites - Orlando Royale Parc Suites. It is heartwarming to know that you found your room spotless, our location convenient, and our breakfast tasty during your stay. We look forward to welcoming you back the next time you are in town. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
the location is close to everything but the hall way of the hotel is not presentable. It’s what you get for the price that you paid. The breakfast not so much selection just the basic overall is ok If you are in a budget.
We strive to offer clean, comfortable accommodations to every guest. We're grateful that our prime location and competitive rates impressed you, but we apologize for the aspects of your stay that were less than satisfactory. Your comments regarding breakfast are surprising as we offer a variety of fresh fruit, a yogurt parfait bar, many fresh pastries, and much more. Nevertheless, guest feedback helps us improve and we hope that you will consider coming back for an even better stay the next time you're in town. Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
Great property and Courtyard in great location. Check in was a terrible experience and the lounge by the pool doesn't open until 5 even on the weekends. I would highly recommend staying here if management would figure out how to better train the front desk.
Thank you for recognizing the convenience of our location. We're sorry for some aspects of our amenities and service which did not live up to your standards. Our team will be looking into your comments as guest satisfaction means everything to us. For an even better stay, depend on us again at Staybridge Suites - Orlando Royale Parc Suites! Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites
I loved the generous breakfast. The complimentary shuttle is also impressive.
Thank you for sharing your experience with us here at Royale Parc Suites. Reading your review that you found our shuttle service fantastic and our breakfast tasty brightens our day. We look forward to welcoming you back the next time you are in town. Sincerely, Wade D. Michael, CHA, CMCA General Manager Royale Parc Suites
Nothing, wasn't informed the property was under construction disappointing
Thank you for your review. Please know that our renovations are mentioned on the reservation page of our website as well as under the Renovations + Closures section of our Orbitz booking page for the convenience of our guests. Other than this, we hope your stay was satisfactory and would love another chance to impress you going forward. Sincerely, Wade D. Michael, CHA, CMCA General Manager Royale Parc Suites
It was easy to get to Disney and see a bit of Kissimmee while we were there.
Our team is happy to hear you enjoyed your time with us at Royale Parc Suites, and that you could take advantage of our convenient location. We look forward to delivering another excellent visit, so we hope to see you again on your next Disney trip. Sincerely, Wade D. Michael, CHA, CMCA General Manager Royale Parc Suites
WAs told we were renting a smoking room. It was not. No restaurant. Building being remodeled and view was less than attractive. Every worker from the hotel we met was exceptionally friendly and helpful. We were honest and asked for a smoking room. They told us it would be. Did get 2 beds which we wanted and they were very comfortable.
Thank you for taking the time to share your feedback after your recent stay with us. It is our goal to ensure each guest enjoys a comfortable and relaxing visit, and we're happy to hear that our team provided friendly service throughout your stay. We apologize for the issues you encountered throughout your time with us, and we will use your comments as we work to improve the experience we offer our guests. Please come see us again soon so we can make sure you enjoy an even better visit. Sincerely, Wade D. Michael, CHA, CMCA General Manager Royale Parc Suites
Overall it was a good suite with families. Plenty of space and location was convenient to stores, shopping, restaurants.
Dear Diana, Thank you for choosing Royale Parc Suites for your recent visit to the area! We love to host families, and it brightens our day to know that you enjoyed our convenient location and ample facilities. Safe travels, and come back soon!
Dear Frank, It is fantastic that our location was a hit for you! We trust you had a fun time out and about in the area and that your room provided the ideal respite afterward. We can't wait to have you back for another exceptional getaway! Sincerely, Wade D. Michael, CHA, CMCA General Manager Staybridge Suites Orlando - Royale Parc Suites