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Hilton Orlando Buena Vista Palace - Disney Springs® Area

4.0 out of 5.0

Recent guest reviews

This property had every amenity possible and was very close to Disney springs. However there were parts of the hotel that need some maintenance or renovations. Our second took after our flight had cancelled, had the worst loud air conditioning fan every time it would kick on. Walls seemed to be pretty thin. All was good besides that though!

Awesome facilities very happy with my daughters first birthday. It was their first time here at Disney and everything was perfect

Everything is awesome! I recommend a 100% and when i caome back i’m going to select this wonderful hotel

The staff was extremely helpfull and made the check in and check out process extremely delightful! The grab & go restaurant located on the 1st floor had exceptional selection after a long day enjoying the parks! The pool area also had great activities for the children and adults!! The pool staff were all wonderful!

It was awesome to have a 24 hours open restaurant. Also lazy river and pool open till 11pm. And being walk distance to Disney Springs. Room cleanliness was not good. They forgot to do our room one day

service was very bad the character who played the Disney was very rude and impolite ti my 4 years old son he even pushed him away when he was trying to hug the goofy character and when i complained to the manager he just said sorry we rent them from Disney they are not belongs to the Hilton

They charged me extra on my prepaid reservation, I was made to pay $140 extra even after prepaying $600 four months in advance. All I did was sleep and never used any of their amenities

When we checked in we got the wrong room. We were supposed to get a room with a balcony but didnt. We went back and exchanged for the correct room which we waited many hours for. When I finally went up to complain, the room suddenly became available. It was very loud. The interior corridors had slamming doors all night long. you could not sleep past 8am. Also the hotel was very very crowded. Lastly being at Disney we expected to pay a lot, but this hotel had prices that far exceeded Disney. $15 dollars for a drink is way way too much. Sadly after our first visit there, I doubt Ill be back.

Resort fee and parking fee , Ortiz said resort fee paid and we had to still pay 38 plus 20 to park and tax , extra 60 dollars a day , bull

ROOM COULD HAVE BEEN NICER. DOOR HAD WATER DAMAGE IN BATHROOM. ITS A HUGE HOTEL BUT THE STAFF WAS EXCELLENT! FIRM BEDS....

The hotel location and the hotel itself was nice but do not get the rooms on 5th floor. It is noisy from the lobby and the walls are thin. Could hear my neighbor in the middle of the night.

Hidden fees Parking, resort fee, for a place with serious appearance issues, including baseboards with holes and no paint, door delaminating and with holes, walls with stains and many more

My fiance and I come to Disney 4 times a year and this is best place to stay by far. The gym and pool facilities are top notch in addition to the breakfast buffet. The proximity to Disney Springs and the shuttle service to the parks are ideal because it saves us money on a rental car and parking fee's. The second building can make for a little hike to get a snack. overall we always have a wonderful experience here and will continue to comeback

ther s allot of things that where not good first of all a frog in batroom call front desk and didn't seem like they cared at all second had to walk like 5 minutes from lobby to another building where our room was parking was awful was like down the road and they charge 20$ a day plus a resort fee of 30$ a day I will never will be staying there again they have a picture of the hotel on web site and that s not even where It is . and when we book this hotel they said pool view we where first floor whit a bunch of shrubs no view what s so ever

1900 East Buena Vista Drive Lake Buena Vista FL

Hotel highlights

  • Close to Disney Springs®
  • Onsite dining
  • 2 outdoor pools
  • Health club

Disney Springs® is within a mile (2 km) of Hilton Orlando Buena Vista Palace - Disney Springs® Area, and other popular sites like Disney's Typhoon Lagoon Water Park are within a couple of miles (3 km). This 1011-room, 4-star resort welcomes guests with 2 outdoor pools, 5 restaurants, and a 24-hour fitness center.


Dining

There are multiple options for onsite dining with 5 restaurants, including LETTERPRESS, which specializes in American cuisine and serves breakfast, lunch, and dinner, and SHADES with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

An LCD TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a laptop-compatible safe.


Property features

Guests of Hilton Orlando Buena Vista Palace - Disney Springs® Area enjoy 2 outdoor pools, a lazy river, and a health club. Valet parking is available for USD 30 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include WiFi in public areas, a conference center, and a business center.

Room options

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

King 1 | Sleeps 4

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

King 1 | Sleeps 8

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

King 1 | Sleeps 4

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Queen 2 | Sleeps 6

Guest reviews for Hilton Orlando Buena Vista Palace - Disney Springs® Area

Everyone (92) Couples (107) Business (23) Family (82) Friends (15) Other (7)
3
Everyone

By on Apr 18, 2019

4
Everyone

By on Apr 15, 2019

4
Family with small children

This property had every amenity possible and was very close to Disney springs. However there were parts of the hotel that need some maintenance or renovations. Our second took after our flight had cancelled, had the worst loud air conditioning fan every time it would kick on. Walls seemed to be pretty thin. All was good besides that though!

By on Apr 12, 2019

4
Families Family with small children Partner Couples Friends Families

Awesome facilities very happy with my daughters first birthday. It was their first time here at Disney and everything was perfect

By on Mar 29, 2019

5
Family with small children

Everything is awesome! I recommend a 100% and when i caome back i’m going to select this wonderful hotel

By on Mar 26, 2019

4
Everyone

By on Mar 23, 2019

5
Families

The staff was extremely helpfull and made the check in and check out process extremely delightful! The grab & go restaurant located on the 1st floor had exceptional selection after a long day enjoying the parks! The pool area also had great activities for the children and adults!! The pool staff were all wonderful!

By on Mar 19, 2019

4
Everyone

By on Mar 19, 2019

4
Families

It was awesome to have a 24 hours open restaurant. Also lazy river and pool open till 11pm. And being walk distance to Disney Springs. Room cleanliness was not good. They forgot to do our room one day

By on Mar 19, 2019

1
Family with small children

service was very bad the character who played the Disney was very rude and impolite ti my 4 years old son he even pushed him away when he was trying to hug the goofy character and when i complained to the manager he just said sorry we rent them from Disney they are not belongs to the Hilton

By on Mar 6, 2019

Hilton Orlando Buena Vista Palace - Disney Springs® Area

1900 East Buena Vista Drive, Lake Buena Vista, FL 32830