Primary issue was room was loud due to broken/ poorly sealed doors. Found roach in bathroom.
Very courteous staff, clean rooms and wholesome breakfast. Ample parking with lots of restaurants around. Excellent place to stay.
Excellent Rooms, friendly staff, good location.
Drug deals in parking lot and loud people checked in.
I call this the 'hidden gem'! Every single staff worker was so kind and helpful. I was pleasantly surprised on our overall stay and it's a place I'd like to stay at again. Thanks Palazzo Lakeside for meeting my expectations. It went above it!
We really enjoyed the convenience of parking next to our room.With the ability to walk in and out of the sliding glass door.Sitting next to the lake and enjoying the wild life was outstanding for us.If you have children they have plenty to keep them occupied .Though it was cold while we stayed the pool was a very nice set up.With areas you could sit in sun or shaded.Bathrooms right next to the pool area.That saying don't judge the book by the cover comes to mind.The inside is very very nice.We would easily stay again and actually wished our stay was longer this trip.
Great value for a great price! Comfy beds and pillows!
Overnight stay in the Traditional 2 Queen Bed, Non-Smoking room. Very clean, comfortable, friendly staff, close to shopping, restaurants and area attractions.
The hotel is being remolded entrance front desk area really nice, very clean rooms. But the beds are really hard and there was no hot water in the room.
Great hotel. Clean and perfect in a perfect location close to everything. Fernando at the front desk was incredible, the epitome of hospitality. Obrigado!
Located conveniently. Clean property. Breakfast was average. Short staffed.
The hotel was very nice and I enjoyed my stay but when I arrived no one told me that I had to request a day prior for our room to be cleaned. We stayed for 3 nights and nothing was cleaned. Plus we had a baby so can you imagine. Every hotel I ever stayed at just cleaned your room randomly or they will knock & ask if you need service.
Everything was nice. Apparently, the exterior was undergoing renovation.
The fact that they are advertising a pool that they don’t have in a hot place like Orlando, the fact that they never disclosed that they are renovating the pool, the fact that they new they sold me something that they don’t have and they still decided to take $500 and make me find another place last minute, and their horrible way to treat people. I have never dealt with a situation like that, I understand that with COVID things are hard but why not just say in advance that you don’t have a pool so went he costumer choose if we want to stay there or not? And Orbitz not helping in this situation makes thing clearly worse.
Employees were wonderful. The hall was a little noisy and the outside traffic, but the good far outweighed the bad. Would definitely stay again.
I loved the fact that they were nicotine free. The staff was the most pleasing staff I have encountered, The rooms are beautiful and I love the sensor in the bathroom lights
Palazzo Lakeside places you within 3 miles (5 km) of popular attractions like Old Town and Fun Spot America. This 3-star hotel welcomes guests with 222 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM. This hotel has a restaurant where you can enjoy a bite to eat.
All of Palazzo Lakeside's 222 recently renovated rooms provide balconies, refrigerators, and coffee makers. Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are other standard amenities.
At Palazzo Lakeside, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, coffee/tea in a common area, and a microwave in a common area.
Primary issue was room was loud due to broken/ poorly sealed doors. Found roach in bathroom.
Very courteous staff, clean rooms and wholesome breakfast. Ample parking with lots of restaurants around. Excellent place to stay.
Dear Guest, Thank you very much for your comments evaluating our resort regarding your recent stay. It has been a real pleasure for us to be your host. We hope to see you soon on your next vacation. Best Regards, Palazzo Lakeside Hotel
Excellent Rooms, friendly staff, good location.
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel
Dear Guest, Thank you for your comments, your opinion is very important to us. We will attend to his concerns. Kind regards,
Drug deals in parking lot and loud people checked in.
Dear Guest, Thank you for your comments, your opinion is very important to us. We will attend to his concerns. Kind regards, Palazzo Lakeside Hotel
I call this the 'hidden gem'! Every single staff worker was so kind and helpful. I was pleasantly surprised on our overall stay and it's a place I'd like to stay at again. Thanks Palazzo Lakeside for meeting my expectations. It went above it!
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel
We really enjoyed the convenience of parking next to our room.With the ability to walk in and out of the sliding glass door.Sitting next to the lake and enjoying the wild life was outstanding for us.If you have children they have plenty to keep them occupied .Though it was cold while we stayed the pool was a very nice set up.With areas you could sit in sun or shaded.Bathrooms right next to the pool area.That saying don't judge the book by the cover comes to mind.The inside is very very nice.We would easily stay again and actually wished our stay was longer this trip.
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel
Great value for a great price! Comfy beds and pillows!
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel
Overnight stay in the Traditional 2 Queen Bed, Non-Smoking room. Very clean, comfortable, friendly staff, close to shopping, restaurants and area attractions.
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel
The hotel is being remolded entrance front desk area really nice, very clean rooms. But the beds are really hard and there was no hot water in the room.
Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel
We appreciate you taking the time to provide us with feedback about your stay. Our records don’t show your complaint under your name while you were on property. Please, next time, don't hesitate to come by our front desk for any question or matter needed to be solved. It is our main goal to guarantee our guest satisfaction; we hope we have the opportunity to serve you again on your next trip. Best Regards, Palazzo Lakeside Hotel