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Star Island Resort and Club

3.5 out of 5.0

Star Island Resort and Club

3.5 out of 5.0

Recent guest reviews

The customer service how clean everything was how fast they service was

Liked the pool area, game room and karaoke but didn’t like the condition of the bathroom, there were bugs.. just terrible, the smell of the room was awful. Won’t be staying there ever again.

Our room was filled with dead love bugs and centipedes, pop corn was inside of the sofa bed and room seemed like it was not cleaned in weeks.

On Friday my toilet overflowed and water got all over the floor and flowed into the kitchen. I called for help at 6:30 am to request some help. After 3 hours of waiting at 9:30 I had to call again. Finally someone came to check on the toilet. 6 hours later someone finally came to mop up the floors. Waiting 6 hours for this was unacceptable. The amenities were great, the resort overall was nice. The timeframe it took for that mess to be attended to included with the fact I had to call twice was beyond frustrating.,

The only thing that was OK was the pool for the kids the rooms are not too clean there is roaches in the rooms

it seemed so secluded even though it was right off a major road. Staff was incredibly friendly and always around

I had a problem with the villa I was booked in originally. Helena, Benita and Ariana was very helpful and resolving the problem.

Activities for kids where nice , would. Be nice if they made more use of beach vb area.

I loved the bald gout the best on Saturday for entertainment

It is able to hold big family . It’s hard to find hotel that can accommodate 7 people like my family unless you rent two rooms. Fairly close to Disney World and universal Studios. It’s about 30 minutes drive

One of the bed sheet for pull out bed is dirty. The dryer very low heat, after 3 high heat cycle still not dry. Check in take a long time

Most outlets in our unit did not work. The water in one of the bathrooms did not get hot.

Amazing Resort. thinking about coming back in November.

Beautiful resort! Our suite was very clean and big.

All 3 units we rented had poor hot water. Constantly taking cold showers.

we loved it and plan to stay there again. I will recommend it to friends and family. Good location

5000 Avenue Of The Stars Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • 2 poolside bars
  • Spa
  • 2 outdoor pools

Located 2.5 mi (4 km) from Falcon's Fire Golf Club, Star Island Resort and Club is within a 10-minute drive of other popular attractions like Orlando Vineland Premium Outlets. This 466-room, 3.5-star condo resort has 2 outdoor pools along with a full-service spa and 2 poolside bars.


Dining

Buffet breakfast is offered for a fee each morning from 8 AM to 11 AM. Get a pick-me-up at the coffee shop/café.


Rooms

Each condo is air-conditioned and features a kitchen and space to spread out with a sitting area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers a jetted tub, hair dryers, and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and a laptop-compatible safe.


Property features

Guests of Star Island Resort and Club have access to a full-service spa, 2 outdoor pools, and a fitness center. If you drive, self parking is USD 0.00 per day, and there's also a theme park shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this spa condominium resort include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Suite, 1 Bedroom, Kitchen (1 Sleeper Sofa)

King 1 | Sleeps 4

Villa, 3 Bedrooms (Full Kitchen)

King 1 | Sleeps 8

Guest reviews for Star Island Resort and Club

Everyone (36) Couples (49) Business (4) Family (111) Other (9) Friends (12)
5
Partner Couples

The customer service how clean everything was how fast they service was

By on Jun 17, 2019

4
Families

Liked the pool area, game room and karaoke but didn’t like the condition of the bathroom, there were bugs.. just terrible, the smell of the room was awful. Won’t be staying there ever again.

By on Jun 3, 2019

3
Families

Our room was filled with dead love bugs and centipedes, pop corn was inside of the sofa bed and room seemed like it was not cleaned in weeks.

By on May 27, 2019

5
Everyone

By on May 17, 2019

3
Everyone

On Friday my toilet overflowed and water got all over the floor and flowed into the kitchen. I called for help at 6:30 am to request some help. After 3 hours of waiting at 9:30 I had to call again. Finally someone came to check on the toilet. 6 hours later someone finally came to mop up the floors. Waiting 6 hours for this was unacceptable. The amenities were great, the resort overall was nice. The timeframe it took for that mess to be attended to included with the fact I had to call twice was beyond frustrating.,

By on May 7, 2019

2
Family with small children Families

The only thing that was OK was the pool for the kids the rooms are not too clean there is roaches in the rooms

By on Apr 25, 2019

5
Everyone

it seemed so secluded even though it was right off a major road. Staff was incredibly friendly and always around

By on Apr 19, 2019

5
Families

I had a problem with the villa I was booked in originally. Helena, Benita and Ariana was very helpful and resolving the problem.

By on Apr 6, 2019

4
Everyone

Activities for kids where nice , would. Be nice if they made more use of beach vb area.

By on Mar 17, 2019

4
Partner Couples

I loved the bald gout the best on Saturday for entertainment

By on Mar 6, 2019