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Recent guest reviews

We always have a great time! Fast and easy check in, always clean, love staying here!

After a long day and night of travel delays my family arrived at 2:30am. We were told by Rhonda that the system was down and we could not get our key for 30-45 minutes. Literally at 4:45am we finally were given a key to check in. We have never ever been treated as poorly as Rhonda treated my family. No apology. She repeated that we were bothering her when we went back to the desk at the intervals she instructed us to return ie:come back in 30 min, come back in 15 min etc. we got to our room at 5am exhausted and exasperated. I rated everything else as as average but truthfully I have not seen experienced anything else at the resort but the customer service has left me absolutely disgusted.

We stayed there because our kiddo was in one of the Disney soccer tournaments and needed a more affordable option. The resort is very nice with MANY amenities (large pool, basketball courts, putt putt). Parking is EXTREMELY limited. On the night we came back late there weren't any spaces available and we had to park a long way from our room in the grass. The room was decent but I would agree that there are some general upgrades that should be done. Florida heat & humidity had put it's toll on the paint and carpet. I appreciated the little touches like dish soap and a better sized refrigerator. I used the Jacuzzi after making sure pipes were clean thanks to a couple drops of dish soap. The restaurant is more of a carry out grill to order greasy spoon/convenience store. Would have preferred the typical hotel free breakfast over the "restaurant". Would we stay there again, yes! The drive to Wide World of Sports is simple and so thankful the trip was more affordable.

They want you to pay for more towels our floor was leaking they was suppose to fix it never did only one person was nice etc

Pool and bar

Great location, large complex. Room was a bit dated but the staff were friendly and were able to move us to a handicap accessible room. Pool area and bar were nice!

The villa we stayed in was clean, and all linens were fresh! This was a steal at the price. I would definitely recommend Star Island to everyone!

I would not recommend this location. Nothings works properly no wifi, smells like mildew. Front desk do not communicate with each other. Over all bad

Great place to stay

I was very disappointed to find out there was no sit down restaurant and that the bar didn’t take cash or serve food. Our room was stuck at 77 while we had it set to 65 to cool it down. Housekeeping never came and I asked the desk for clean towels and toilet paper and it was never brought to us. :( I love the layout of this place but was super disappointed and will not go back.

I loved it, will definitely go back!

There were a lot of different things to do. Nice pools. Good bar, tennis courts driving range. It is a surpisingly nice plae for not a lot of money.

Good location. Grounds were well maintained. Need to stock an extra roll of TP in units. Staff was very friendly & polite

We were pleasantly surprised by this resort. It's hidden and on it's own. The landscaping and property are beautiful and remined me of a Hawaiian resort. Everything was beautiful and the room was very spacious. You can tell that the exterior has stayed updated, but the inside is dated. We would stay here again.

The room was very dated, the door didn’t lock and it wasn’t a 3 bedroom like we had booked. We called the front desk to complain and got hung up on and after that no one answered the phone.

Had to move rooms to get washer/dryer promised during booking. Makeup mirror and towel bars falling off the wall. Outdated decor and appliances. Filthy outdoor patio and ceiling fan. Creaky doors. Swan boats not staffed “due to Covid”. Housekeeper walked in without knocking or ringing doorbell. Front desk staff lackluster, no smiles, don’t like their job. Poor service from management to apologize for any inconveniences. Won’t be back.

It was a great stay. Lots of room. Perfect for what we needed it for. Beds were comfortable, rooms clean. I did not like check in, it was very very loud due to the glass and masks. So everybody yelling. Standing right next to each other. Couldn't hear the lady in front of me. The toilet seat was loose, and hot water didn't last long. Jacuzzi jets sprayed water up out of the tub and all over the floors and walls.

Very convenient

Avenue Of The Stars Kissimmee FL

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free parking
  • Onsite dining
  • Spa

Star Island Resort and Club places you 3 mi (4.8 km) from Falcon's Fire Golf Club. This 466-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.


Dining

Start each morning with to-go breakfast, available for a fee from 8:00 AM to 11:00 AM. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Washers/dryers, sitting areas, and refrigerators are also available.


Property features

Guests of Star Island Resort and Club have access to a full-service spa, 2 outdoor pools, and a children's pool. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.

Room options

Villa, 3 Bedrooms (Full Kitchen)

1 King Bed, 2 Double Beds and 2 Queen Sofa Beds | Sleeps 8

Deluxe Suite, 1 Bedroom, Kitchen (1 Sleeper Sofa)

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Suite, Multiple Beds, Kitchenette (1 Sleeper Sofa)

2 Double Beds and 1 Queen Sofa Bed | Sleeps 4

Guest reviews for Star Island Resort and Club

Everyone (15) Couples (9) Family (24)
5
Family

We always have a great time! Fast and easy check in, always clean, love staying here!

By on Aug 10, 2022

Review comment responded on Aug 11, 2022

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

1
Family

After a long day and night of travel delays my family arrived at 2:30am. We were told by Rhonda that the system was down and we could not get our key for 30-45 minutes. Literally at 4:45am we finally were given a key to check in. We have never ever been treated as poorly as Rhonda treated my family. No apology. She repeated that we were bothering her when we went back to the desk at the intervals she instructed us to return ie:come back in 30 min, come back in 15 min etc. we got to our room at 5am exhausted and exasperated. I rated everything else as as average but truthfully I have not seen experienced anything else at the resort but the customer service has left me absolutely disgusted.

By on Aug 7, 2022

Review comment responded on Aug 8, 2022

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

4
Family

We stayed there because our kiddo was in one of the Disney soccer tournaments and needed a more affordable option. The resort is very nice with MANY amenities (large pool, basketball courts, putt putt). Parking is EXTREMELY limited. On the night we came back late there weren't any spaces available and we had to park a long way from our room in the grass. The room was decent but I would agree that there are some general upgrades that should be done. Florida heat & humidity had put it's toll on the paint and carpet. I appreciated the little touches like dish soap and a better sized refrigerator. I used the Jacuzzi after making sure pipes were clean thanks to a couple drops of dish soap. The restaurant is more of a carry out grill to order greasy spoon/convenience store. Would have preferred the typical hotel free breakfast over the "restaurant". Would we stay there again, yes! The drive to Wide World of Sports is simple and so thankful the trip was more affordable.

By on Jul 21, 2022

Review comment responded on Jul 22, 2022

Thank you for taking the time to offer a review on your stay. We are glad that your family enjoyed the amenities we do have to offer and look forward to your return. We will address those issues you did have in a positive way.

1
Family

They want you to pay for more towels our floor was leaking they was suppose to fix it never did only one person was nice etc

By on Jun 23, 2022

Review comment responded on Jun 23, 2022

Thank you for taking the time to write a review. We apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

4
Partner Couples

Pool and bar

By on Jun 18, 2022

Review comment responded on Jun 20, 2022

Greetings from Star Island Resort. Thank you for the nice review. It sounds like you really enjoyed our pool and bar area and we are especially happy that you had no complaints

4
Friends

Great location, large complex. Room was a bit dated but the staff were friendly and were able to move us to a handicap accessible room. Pool area and bar were nice!

By on Jun 2, 2022

Review comment responded on Jun 9, 2022

Thank you for taking the time to share your experience with us. We are so glad you enjoyed our resort and property amenities. We are happy to hear that our location worked so well for you. Come back and see us again soon!

2
Everyone

By on May 25, 2022

5
Family

The villa we stayed in was clean, and all linens were fresh! This was a steal at the price. I would definitely recommend Star Island to everyone!

By on May 24, 2022

Review comment responded on Jun 10, 2022

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

3
Everyone

I would not recommend this location. Nothings works properly no wifi, smells like mildew. Front desk do not communicate with each other. Over all bad

By on May 24, 2022

Review comment responded on Jun 10, 2022

Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

5
Friends

Great place to stay

By on Apr 23, 2022

Review comment responded on May 6, 2022

Thank you for taking the time to review our property. We are very happy to hear you decided to vacation with us and that you had such a great experience. See you again soon!

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