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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property
On beach with 3 outdoor pools, near Malecon

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
On the beach, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Daily buffet breakfast (MXN 320 per person)
Superior Premium Room | Water view

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

8.0 out of 10
Very good
(63 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

7.2 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

7.8 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(64 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4

Room Standard

  • 215 sq ft
  • Sleeps 2

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Playa Los Arcos Hotel Beach Resort & Spa is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 160-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Malecon - 16 min walk - 0.9 miles
  • Camarones Beach - 19 min walk - 1.0 mile

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Malecon
Guests of Playa Los Arcos Hotel Beach Resort & Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. Limited parking is available. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach hotel include free WiFi in public areas, a terrace, and a porter/bellhop.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Hot Tub
  • All inclusive
  • Kids pool
8.2 out of 10, Very Good, 1,877 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Frequently asked questions

Are there all-inclusive rates at Playa Los Arcos Hotel Beach Resort & Spa?

Playa Los Arcos Hotel Beach Resort & Spa has all inclusive rates that come with all meals included.

Are free cancellation options available at Playa Los Arcos Hotel Beach Resort & Spa?

Playa Los Arcos Hotel Beach Resort & Spa provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do around Playa Los Arcos Hotel Beach Resort & Spa?

This hotel is situated in Romantic Zone within a short 18-minute walk of Malecon and also 1 minutes on foot from Playa de los Muertos. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Will I be able to park at Playa Los Arcos Hotel Beach Resort & Spa?

Yes, though parking is limited.

Is there a spa at Playa Los Arcos Hotel Beach Resort & Spa?

Spa Holistic is the hotel's spa and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Playa Los Arcos Hotel Beach Resort & Spa have a casino?

No, Playa Los Arcos Hotel Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at Playa Los Arcos Hotel Beach Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Playa Los Arcos Hotel Beach Resort & Spa?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Playa Los Arcos Hotel Beach Resort & Spa?

Yes, this hotel has a spa tub.

Does Playa Los Arcos Hotel Beach Resort & Spa have a restaurant with a breakfast menu?

Yes, Playa Los Arcos Hotel Beach Resort & Spa serves buffet breakfast for a surcharge each morning at Mi Pueblito.

Will Playa Los Arcos Hotel Beach Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Playa Los Arcos Hotel Beach Resort & Spa.

Does Playa Los Arcos Hotel Beach Resort & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Playa Los Arcos Hotel Beach Resort & Spa?

The closest major airport to Playa Los Arcos Hotel Beach Resort & Spa is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Playa Los Arcos Hotel Beach Resort & Spa?

Yes, some guestrooms at Playa Los Arcos Hotel Beach Resort & Spa offer a balcony and may feature sea views.

Does Playa Los Arcos Hotel Beach Resort & Spa host weddings?

Take advantage of the wedding venue at Playa Los Arcos Hotel Beach Resort & Spa if you plan to say "I do" during your trip.

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 574 out of 1186 reviews
Rating 8 - Good. 320 out of 1186 reviews
Rating 6 - Okay. 148 out of 1186 reviews
Rating 4 - Poor. 79 out of 1186 reviews
Rating 2 - Terrible. 65 out of 1186 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 3 nights in Aug 2025

8/10 Good

Ignacio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a perfect location with access to a beautiful sandy beach. The hotel is in the Romantic zone with everything you need steps away. Shops, cafes, churches, parks and the Malecon which is a great way to spend the evening taking a walk along the lively boardwalk. The only negative was the hotels strict enforcement of wearing their bracelet even if not paying for all inclusive. They have certain staff watching you and rudely escorting you to front desk to verify. The wait staff though is excellent and friendly.
Stayed 3 nights in Aug 2025

8/10 Good

JUAN JOSE

Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph, Cheater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on The Romantic Zone the perfect location.
Stayed 5 nights in May 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities
The hotel is nowhere near a 4 stars as listed. It is very noisy, does not offer lotion not conditioner in the bathroom. The rooms barebones and the mattress very hard.i was told that this hotel does not offer any rooms with a king bed that has any kind of view… Very conveniently located in the heart of the Zona Romantica where you can walk just about anywhere and it has its own private beach a big plus. The service on the beach was impeccable. But we will not return to his properTy sorry Christophe douheret
Stayed 4 nights in Aug 2025

4/10 Poor

Khaoula

Stayed 4 nights in Jun 2025

10/10 Excellent

Morena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Came on August/25 I’m amazed about the hotel all inclusive/restaurant the best, service!⭐️⭐️⭐️⭐️⭐️🇮🇹🤩👍🙌🙌 I will come back for sure , Thankyou!!!everyone at Playas Los Arcos!
Stayed 4 nights in Aug 2025

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff helpful, the thing that we didn't like was the food needs more flavor (salt) and the deserts less sugar
Stayed 5 nights in Jul 2025

4/10 Poor

Angel, Plainfield

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave reviews, but I felt compelled to share my experience. From the moment we arrived, things just felt off. The hotel conditions were below average — definitely not what you’d expect for the price. The staff came across as unfriendly and unhelpful, which made the stay even more frustrating. The so-called “all-inclusive” package was anything but. We kept running into unexpected charges, and it felt like more of a gimmick than a perk. To top it off, our room keys kept deactivating, and since we were on the fourth floor with a broken elevator, we had to keep going up and down the stairs just to get help at the front desk. The entertainment was a complete letdown. Instead of a proper sound system or live performances, they played music from a Bluetooth speaker that kept cutting out. When I tried to play some music that others around me were actually enjoying, I was told I couldn’t. Overall, this stay was a huge disappointment. I was expecting a relaxing, fun vacation — instead, I left frustrated and let down. Definitely won’t be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel is on the beach, and out the front you have the local stores and restaurants
Stayed 5 nights in Aug 2025

10/10 Excellent

MONICA

Stayed 2 nights in Aug 2025

4/10 Poor

Matthew, Las Vegas

Room AC barely worked. AC leaked onto floor from ceiling and leak behind toilet onto floor in bathroom and rooms keys never worked. Pool was nice but no control over everyone claiming chairs with their towels but never showing up for hours. Nobody regulated it so getting a seat was hard and limited. Staff was nice but the room was below average.
Stayed 4 nights in Aug 2025

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very good. They work well with the tools they have. That being said! We were first put in a room that was not what was advertised! The door frames had a gap that you could easily see through to the patio. The rooms were very old, hair, toilet broken, shower only had hot water, I pulled the blow dryer off of the wall, bees swarmed the hall, smell of poison near dead bees in the morning and cockroach! Needless to say we moved to the other side of the property and much better. Be warned
Stayed 7 nights in Jul 2025

6/10 Okay

Linda

Stayed 2 nights in Jul 2025

4/10 Poor

Timothy

Not enough pool seating for guests, mold on walls.
Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
100% would not recommend this resort. 1st room we were given was the size of a broom closet with a dead cockroach on the floor and a doorframe that looked as if it had been kicked in. The furniture was old and scratched and there was a beehive on the balcony. There was only one working plug in the entire room. The shower water only came out at one temperature no matter how much you manipulated the hot/cold handles. Was moved to a 2nd room the next day after going downstairs and threatening to leave the resort. The new room was larger and more updated, but it smelled terribly of mold and the sound of construction in the adjoining room was nearly unbearable. When I say smelled of mold think laundry left wet in a washing machine for a week smelly. The food “option” was one buffet that had 8 or 9 choices total. Always some type of stewed meat and other random dishes that were of low quality and taste. The bar and wait staff weren’t attentive and acted like they were being put out when asked to bring anything. The “all inclusive” drink package was all bottom shelf, and the only beer option was whatever swill was coming out of the warm tap. The location is good for roaming around the malecon, but get ready to spend all day telling aggressive peddlers no. The beach staff was good, and we have no complaints as it relates to that. All in all we were terribly disappointed with our experience, since it was prepaid I felt held hostage. We will not be back!!!
Room 406
Room 406
Room 406
Stayed 7 nights in Jul 2025

10/10 Excellent

Kella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. It's just a short walk to the Malecon, and there are plenty of shops and food stands nearby, which made everything very convenient. My only complaint is that the pool doesn’t open until 10 a.m., and you have to go out to the beach to get and return beach towels. Not a big deal, but a bit inconvenient. Beach towels need to be returned in order to check out no exceptions unless you want to pay a fee. Overall, I really liked the hotel and would stay here again if the price is right.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian always friendly and helpful
Stayed 4 nights in Jun 2025

8/10 Good

BESSY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, did not like the wait around check in
Stayed 4 nights in Jul 2025

8/10 Good

ENRIQUE F

Stayed 7 nights in May 2025

10/10 Excellent

Shawn, Argyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot in the romantic zone. Its old school Puerto Vallarta. The buffet is ok. They had entertainment at night and all around we had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angelica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Mexican experience. People were great and area very nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Fernando Zaragoza

Stayed 3 nights in Jun 2025

8/10 Good

ALEJANDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKE THE LOCATIO OF THIS HOTEL CLOSE TO THE MALECON,ZONA ROMANTICA ,DOWN TOWN AND EL MERCADO AVERY SAFE PLACE TO WALK AROUND.THE WI-FI IS A LITTLE WEAK BUT OVERALL IS A NICE PLACE I DEFINITELY RECOMEND IT
Stayed 3 nights in Jun 2025

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