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Recent guest reviews

Nothing but perfect luxury and relaxation! You can see the attention to detail that they take to keep everything beautiful and lush. Everything was so clean and pristine. Actual paradise!

Gorgeous, all inclusive with excellent restaurant choices and top shelf liquor. Very nice staff.

Big and spacious.

It was a nice clean reasort.

The food was outstanding and far exceeded expectations for an all inclusive resort. The restaurants were the kind of quality we would frequent on a regular basis if they were in town with the exception of the rooftop restaurant at Hotel Mousai which had a very limited menu and was just ok. The Japanese restaurant at Mousai was out favorite and we ate there two of the four nights. Our 2br panoramic suite was decorated like a million dollar home and the housekeeping staff kept it spotless. The quality of the alcohol served was great (Padron. Gray Goose, Makers Mark). Our Covid test was super easy but had a little trouble getting the results but issue was resolved. The shuttle to the main building was great but the walk was super easy so when we come back we will stay up the hill again. We were already discussing our return before we left so we won’t stay in another all inclusive resort in PV. Garza Blanca is the BEST!

This hotel takes ZERO precautions to keep their guests safe, DO NOT stay here! We went around Thanksgiving and it was like there was no global pandemic here. Guests are not required to wear masks anywhere and most staff were either not in masks at all or half masking. Nothing was sanitized or socially distanced, they had buffets and indoor dining and we didn't see a single table or chair wiped down after use. Pool chaises were crowded together and hand sanitizer was barely available and you had to go up to a service desk with half masked staffers to use it. Contactless check in and check out do not exist, in fact, you have to deal with about 7 people when you arrive before getting to your room, mostly because they try to upsell you on timeshare programs. We brought all of this up to management and they did not care.

The property is beautiful and so are the rooms. The food and service is top notch. Definitely recommend!

We vacation at least 3 times a year and this was by far the best we ever had. I wanted to stay there and not ever come back. Everyone is so nice, cheerful, and helpful.

Lots of noise construction and food was very very bad

The property is well maintained, super clean rooms, and friendly staff.

The property is beautiful, they are expanding so there was construction by the area (5). See view was more like 15% view and test was Palms and trees and construction. Service and cleanness was excellent from room service, night cleaning crew, and the staff. My only complaint was at check out. I was promised a 50 spa credit and 15% off my bill. The reality was that they only honor 15%. I wasted 2 hours of my day with their sales people trying to sell me a time share. Don’t waste your time, get their promises in writing... they won’t honor any discounts. Food was amazing, view by the pool and beach was great. Place is far enough from the busy downtown and close enough to get around easily. Again, for the price we paid I expected better view.

THis is a beautiful resort with exceptional food at most of the restuarants. You must make a reservation to dine though and if it is crowded than there is no other choice on the property to dine. There is a major contruction project going on for the next few years. The construction noise is constant during the day at the upper pool. The best place to be is down at the lower pool and at the beach where is is quiter. We stayed at tower 4 and found the views spectatular but the road below and construction noise was a major drawback.

Beautiful property! Staff was excellent and made our stay one of the best vacations we have ever had! Will be coming back next year for sure!!

Beds not so comfortable. Everything else, outstanding!!!👏

We love this place and will return! A lovely experience in a beautiful place with an exceptional staff. Only downside was repeatedly being hustled to attend a time-share pitch in exchange for a "discount card." My suggestion to the management is ask once, take no for an answer, then leave me alone :) - otherwise, fabulous...

Km. 7.5 A Barra De Navidad Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in South Shore Hotel Area, Garza Blanca Preserve Resort & Spa is next to Lindomar Beach and Conchas Chinas Beach. This 165-room, 5-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

There are ample dining options with 5 onsite restaurants, including Blanca Blue Restaurant, which has ocean views. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7 AM to noon.


Rooms

Garza Blanca Preserve Resort & Spa's 165 rooms provide coffee makers, safes, and phones. Guests can expect to find free WiFi and 42-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards are also included.


Property features

Guests of Garza Blanca Preserve Resort & Spa have access to a full-service spa, 3 outdoor pools, and a gym. You can put free valet parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a spa tub, a sauna, and an outdoor tennis court.

Room options

Three Bedroom Oceanfront Suite

2 King Beds, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Two Bedroom Suite Panoramic

1 King Bed | 2 Queen Beds | Sleeps 6

Two Bedroom Oceanfront Suite

1 King Bed, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Bedroom, Oceanfront

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Garza Blanca Preserve Resort & Spa

Everyone (38) Couples (9) Family (10) Friends (1)
5
Friends

Nothing but perfect luxury and relaxation! You can see the attention to detail that they take to keep everything beautiful and lush. Everything was so clean and pristine. Actual paradise!

By on Oct 12, 2021

Review comment responded on Oct 12, 2021

Dear Janelle Lynn, Thank you for taking the time to review your recent visit. It's wonderful to hear that you enjoyed the various facilities and amenities of the Garza Blanca Preserve, Resort & Spa. Your feedback is truly valued. I hope that the warm memories of this visit encourage you and your good friends to return to this paradise at your earliest convenience. Kindest regards, Johnattan Díaz Romo General Manager Garza Blanca Preserve, Resort & Spa

5
Partner Couples Friends

Gorgeous, all inclusive with excellent restaurant choices and top shelf liquor. Very nice staff.

By on Oct 7, 2021

Review comment responded on Oct 9, 2021

Dear Lance Michael, Thank you for taking the time to review your recent visit. It's wonderful to hear that you enjoyed the various facilities and amenities of the Garza Blanca Preserve, Resort & SpaYour feedback is truly valued. I hope that the warm memories of this visit encourage you and your good friends to return to this paradise at your earliest convenience. Kindest regards, Johnattan Díaz Romo General Manager Garza Blanca Preserve, Resort & Spa

5
Family

Big and spacious.

By on Jul 17, 2021

Review comment responded on Jul 17, 2021

Thank you for your comments. Johnattan Diaz Romo General Manager Garza Blanca Preserve, Resort & SPA

4
Everyone

By on Jul 6, 2021

Review comment responded on Jul 17, 2021

Thank you for your comments. Johnattan Diaz Romo Gerente General Garza Blanca Preserve, Resort & SPA

4
Family Family with small children

It was a nice clean reasort.

By on May 9, 2021

Review comment responded on May 10, 2021

Dear guest, We would like to thank you for the comments about your stay in our hotel Garza Blanca Preserve Resort & Spa and for the time you spent to share your feelings on your stay. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. Thank you for your comments, and we are looking forward to have the pleasure of welcoming you back. With kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5
Everyone

The food was outstanding and far exceeded expectations for an all inclusive resort. The restaurants were the kind of quality we would frequent on a regular basis if they were in town with the exception of the rooftop restaurant at Hotel Mousai which had a very limited menu and was just ok. The Japanese restaurant at Mousai was out favorite and we ate there two of the four nights. Our 2br panoramic suite was decorated like a million dollar home and the housekeeping staff kept it spotless. The quality of the alcohol served was great (Padron. Gray Goose, Makers Mark). Our Covid test was super easy but had a little trouble getting the results but issue was resolved. The shuttle to the main building was great but the walk was super easy so when we come back we will stay up the hill again. We were already discussing our return before we left so we won’t stay in another all inclusive resort in PV. Garza Blanca is the BEST!

By on Mar 13, 2021

Review comment responded on Mar 13, 2021

Dear Customer, Thank you for providing us with the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your amazing experience with us. Our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit...at home...your home. Warm regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

1
Partner Couples

This hotel takes ZERO precautions to keep their guests safe, DO NOT stay here! We went around Thanksgiving and it was like there was no global pandemic here. Guests are not required to wear masks anywhere and most staff were either not in masks at all or half masking. Nothing was sanitized or socially distanced, they had buffets and indoor dining and we didn't see a single table or chair wiped down after use. Pool chaises were crowded together and hand sanitizer was barely available and you had to go up to a service desk with half masked staffers to use it. Contactless check in and check out do not exist, in fact, you have to deal with about 7 people when you arrive before getting to your room, mostly because they try to upsell you on timeshare programs. We brought all of this up to management and they did not care.

By , from Los Angeles on Jan 23, 2021

Review comment responded on Jan 27, 2021

Dear Anna, We appreciate the time you took to share your experience with us. I am very sorry that your recent visit did not go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service. We hope you will give us the opportunity to host you again so we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Garza Blanca Preserve, Resort & SPA

5
Friends

The property is beautiful and so are the rooms. The food and service is top notch. Definitely recommend!

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Dear guest, Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5
Everyone

By on Sep 27, 2019

Review comment responded on Sep 27, 2019

Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5
Family with small children

We vacation at least 3 times a year and this was by far the best we ever had. I wanted to stay there and not ever come back. Everyone is so nice, cheerful, and helpful.

By on Jul 28, 2019

Review comment responded on Jul 29, 2019

Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

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