Melia Puerto Vallarta - All inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near La Isla

Choose dates to view prices

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Premium Suite, 1 Bedroom, Ocean View | 1 bedroom, free minibar, in-room safe, individually furnished
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

View in a map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Place, La Isla
    ‪5 min drive‬
  • Place, Cruise Ship Terminal
    ‪5 min drive‬
  • Place, Malecon
    ‪9 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

Melia Room, Ocean View

8.2 out of 10
Very good
(74 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Ocean Front

8.4 out of 10
Very good
(15 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room

8.4 out of 10
Very good
(19 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed

Premium Suite, Garden View (Junior)

7.4 out of 10
Good
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • 830 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom, Ocean View

  • 430 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 829 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room Standard with Garden View

  • 419 sq ft
  • Sleeps 4

Single Room Standard with Garden View

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 1

Deluxe Room, Garden View

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Deluxe Room, Ocean View

  • 420 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room -5 guests- Standard with Garden View

  • 419 sq ft
  • Sleeps 5

Room Premium with Sea View

  • 419 sq ft
  • Sea view
  • Sleeps 4

Single Room Premium with Sea View

  • 419 sq ft
  • Sea view
  • Sleeps 1

Double Room Standard with Ocean View

  • 419 sq ft
  • Ocean view
  • Sleeps 4

Single Room Standard with Ocean View

  • 419 sq ft
  • Ocean view
  • Sleeps 1

Suite Junior with Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 4

Single Suite Junior with Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 1

Double Room Premium with Garden View

  • 419 sq ft
  • Sleeps 4

Single Room Premium with Garden View

  • 419 sq ft
  • Sleeps 1

Quadruple Suite Premium with Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 4

Single Room Premium with Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 1

Quadruple Suite Premium with Garden View

  • 839 sq ft
  • Sleeps 4

Single Room Master with Garden View

  • 839 sq ft
  • Sleeps 1

Melia Garden View

8.4 out of 10
Very good
(113 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Marina Vallarta, Melia Puerto Vallarta - All inclusive is 2.6 mi (4.1 km) from La Isla and within a 5-minute drive of Bay of Banderas. This 324-room property welcomes guests with conveniences like 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • El Faro Lighthouse - 5 min walk - 0.3 miles
  • Vallarta Casino - 14 min walk - 0.8 miles
  • La Isla - 5 min drive - 2.2 miles
  • Cruise Ship Terminal - 5 min drive - 1.9 miles
  • Malecon - 9 min drive - 5.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Ceviche & Tequila Bar - ‬6 min walk
  • ‪Mini Latte - ‬8 min walk
  • ‪El Faro Bar - ‬6 min walk
  • ‪Fish House - ‬1 min walk
  • ‪Mole - ‬1 min walk

About this property

Melia Puerto Vallarta - All inclusive

Family fun on the beach, with outdoor pool, near La Isla
At Melia Puerto Vallarta - All inclusive, guests enjoy a full-service spa, karaoke, and an outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a steam room.
Plasma TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies, and safes are other standard amenities. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 3 buildings
  • 9 floors
  • Banquet hall
  • Built in 1989
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

Can I book all-inclusive rates at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and soccer.

How much does it cost to stay at Melia Puerto Vallarta - All inclusive?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Melia Puerto Vallarta - All inclusive on Oct 19, 2025 start from $270.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Melia Puerto Vallarta - All inclusive?

This property is situated in Marina Vallarta within a 10-minute walk of El Faro Lighthouse and Marina Vallarta Golf Club. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Is there parking available at Melia Puerto Vallarta - All inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is available on request, accessible parking is also available.

Is there a spa available at Melia Puerto Vallarta - All inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, aromatherapy, and reflexology.

Does Melia Puerto Vallarta - All inclusive feature a casino at the property?

No, Melia Puerto Vallarta - All inclusive doesn't have a casino.

Will I find an indoor pool at Melia Puerto Vallarta - All inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Melia Puerto Vallarta - All inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does Melia Puerto Vallarta - All inclusive have a hot tub?

Yes, some guestrooms at this all-inclusive property feature private outdoor spa tubs.

Does Melia Puerto Vallarta - All inclusive have a restaurant with a breakfast menu?

Yes, Melia Puerto Vallarta - All inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Melia Puerto Vallarta - All inclusive allow pets to stay for free?

No, pets aren't allowed at Melia Puerto Vallarta - All inclusive though service animals are welcome.

Does Melia Puerto Vallarta - All inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Melia Puerto Vallarta - All inclusive?

The closest major airport to Melia Puerto Vallarta - All inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Melia Puerto Vallarta - All inclusive?

Yes, every guestroom at Melia Puerto Vallarta - All inclusive comes with a balcony with some featuring ocean or garden views.

Does Melia Puerto Vallarta - All inclusive have a wedding venue on site?

Take advantage of the wedding venue at Melia Puerto Vallarta - All inclusive if you plan to say "I do" during your trip.

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 652 out of 1258 reviews
Rating 8 - Good. 369 out of 1258 reviews
Rating 6 - Okay. 139 out of 1258 reviews
Rating 4 - Poor. 55 out of 1258 reviews
Rating 2 - Terrible. 43 out of 1258 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Agustin

Disliked: Property conditions & facilities
N
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristen, Mansfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cannot say enough wonderful things about the hotel and staff! This was a medical trip with my son who has special needs. Not only did they plan accordingly as we had previously discussed, they all went above and beyond to accommodate anything we needed throughout the trip!! Every single employee exceeded my expectations in every possible way! And Guest Services—-WOW!——if only every hotel had such an amazing team! Just to name a few that really stood out with their attentiveness, timeliness to needs, compassion, and kindness—Hector, Alberto, Javier, Silvia—I was beyond impressed with the way they managed every aspect of our needs! To be honest, I’ve never seen such professionalism combined with such big hearts! They became like family and we will miss them dearly! Karen was one of the servers that really stood out to give us such a kind, attentive, wonderful service at every meal, remembering every detail including making sure nothing had gluten in it or cross contaminated as I have celiac disease. She also remembered my son’s exact order every single time! Miss Elena in housekeeping went above and beyond to make sure everything was cleaned to perfection! In fact she really went above and beyond making it squeaky clean even after Gibson was very sick from his medical treatments! We will continue to stay at Meliá anytime we visit Puerto Vallarta from here on out! I cannot recommend it enough!!
Stayed 7 nights in Jul 2025

8/10 Good

Jillian, DeWitt

Traveled with family
Liked: Amenities, property conditions & facilities
We traveled with our children, ages 7 and 9. The food at the buffet was very good and the Fish House was wonderful. We did not enjoy Mole and Tacos but perhaps we just ordered poorly. The guest services team was truly amazing. Alberto was so kind to us and took really great care of us. Our children said they would like to return to the resort in the future just to see Alberto! The pool area is huge and has great access points for small children. The swim up bar was very crowded, especially with kids just hanging around which we found irksome. We usually hopped out of the pool and ordered on the walk up side. Liquor was bottom shelf so we didn’t drink very much. The resort was packed with families, however, there wasn’t a ton of stuff for kids to do. Our kids were a bit bored at the pool. A slide or water features for kids would benefit families. Our room was a bit worn, however, when we expressed that to guest services, they made arrangements for us to move to another room. We really appreciated that gesture and it definitely turned our experience from “average” to “good.” The staff at Melia do their very best with what they have to make your vacation a nice experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanya, sooke

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, lots of staff working hard and very friendly. Taxis easy to access. Buffyet food very good, nice variety. Definitely could use more al la carte restaurants as there are only 2 but both were good! Not a ton of activities but maybe they were just things we werent really interested in. Shows and kids nights were good. Hotel is old but well maintained for the most part. Had a fantastic time with our 2 young kids
Stayed 9 nights in Jul 2025

10/10 Excellent

Oksana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is not new, but people working there are taking a good care of it. It’s so beautiful outside. I loved how convenient it’s is to walk to either to the buffet, pool, kids room, or the beach. Everything is super nice. Most people hang out by the pool so the beach area is not crowded at all. You can also have lots of activities on the beach with kids. Very nice spa. Shows every night, kind staff, different menu at the buffet every day, lobby smells amazing, taxi is one minute away always. We absolutely enjoyed our stay at Melia!
Stayed 7 nights in Jun 2025

8/10 Good

Hayden

Stayed 6 nights in Jun 2025

10/10 Excellent

Crystal Gayle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We all enjoyed our stay at your resort, we are very happy and grateful for all the services of their people. We have created a happy, relaxing and beautiful memories. We will definitely come back. On the note hotel rooms might need a little update nonetheless everything was fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everyone was very friendly and made the whole family feel welcome. Great family activities for kids.
Stayed 4 nights in Jul 2025

8/10 Good

Everardo

Traveled with group
Liked: Amenities
Everyone was very friendly and professional
Stayed 5 nights in Jun 2025

10/10 Excellent

Alfredo

Stayed 3 nights in Jun 2025

8/10 Good

Jose

Stayed 3 nights in Jul 2025

10/10 Excellent

Armando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Everything was good. Staff was friendly and on top of everything. The food and drinks were good.
Stayed 5 nights in Jun 2025

10/10 Excellent

ANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, rooms are clean, food is ok. Everything is conveniently located and organized.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julianne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants were delicious. Staff are extremely polite and helpful. Rooms were comfortable and clean.
Stayed 6 nights in Jun 2025

8/10 Good

Bridget Ann, Seattle

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
People and service was amazing. The one large pool was very dirty.
Stayed 7 nights in Jun 2025

8/10 Good

Miguel

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed many aspects!! We were deeply impressed with the customer service and how much attention the staff gives its guests from arrival to check out. We also like the options on activities that are offered during our stay. The buffet also offers a variety of delicious foods each day. A recommendation I’d suggest is having a faster service at the Mole restaurant.
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid resort, great evening shows, good bars, lovely Mexican restaurant, very friendly stuff, good beach, good pool.
Stayed 5 nights in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Arturo Gomez

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities
El personal es muy amable, limpio
Stayed 3 nights in Jun 2025

10/10 Excellent

Georgia Reuyan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Property is near to the airport and downtown. The place is great for vacation.
Stayed 7 nights in Jun 2025

2/10 Terrible

Renee

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property is not for single people or couples, family resort with lots of children. Management lets the children take over the bar area and swim up bar. The two restaurants you have to make a reservation at are good with good service.Not at all a luxury resort,no pool just for adults. I stayed in a VIP room absolutely no need to upgrade not worth it.,nothing but soda in refrigerator and two beers, one package of candy and one package of peanuts in room.
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness
The property is in need of a “facelift” The pool is very large but was missing tiles in many places. I noticed many edges that looked broken and sloppily repaired. The Fush House was top notch. We ate there twice and both times the food was excellent. The Mole and Taco eatery was also good, especially for breakfast. Most of the staff were friendly and accommodating. We especially liked Robson, a server at the Mole and Tacos restaurant. He always had a smile and gave great service. Overall, we would visit this resort again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Fernanda

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025