I was solo, celebrating my birthday. They surprised me with a free upgrade plus a very respectable bottle of champagne on ice. It was a brand new remodeled room with a large balcony, 180 degree view with the ocean right below. Crashing waves and lovely sea breeze so I never used the air conditioner. Nice beach at the bottom of the stairs with free lounges & umbrellas, bar service. Beautiful Mexican architecture throughout the Villa, pools, outdoor scenic restaurant with wonderful service and food. Every request was immediately satisfied by a happy, efficient staff that made me feel very at home for the 10 days I was with them. Warm sea for swimming & snorkeling right in front or a long gentler one 2-3 minutes over some stairs to the south. $5 Uber to town or walk 20 minutes. $25 Taxi to the airport. If using Uber at the airport,(p.u. is haul over the street bridge) set it up before you leave the terminal or you may never get one. Don't let the non refundable stop you. Just get extra insurance as this place is worth it!