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Recent guest reviews

People we're very nice. ONE OF THE roof floors was leaking so they were working on it for a couple of days.

Location can't be beat. You can walk everywhere, and there is beach access. The hotel has its own area where they will set you up with a lounge chair, umbrella, and little table, and the waiters will bring anything you want, including 2 for 1 drinks all day. There are several pools, including an adults only pool, and the security is very good at keeping the kids out of it. There are loads of vendors on the beach, but just say no thank you and they will go away. They are everywhere in PV, so this doesn't reflect on the hotel. Only down side is that it is a large hotel and there are lots of families and kids, so maybe not ideal for a relaxing adult vacation, but it didn't really bother us. I stayed in room 412, on the top floor with a fantastic balcony. Partial ocean view, but enough to watch sunsets at night or just relax on the chaises. Room is on the smaller side, but you don't go to the beach to spend time in your room. Room was very clean, lots of towels, and comfortable firm bed. Staff were all great and super friendly.

We liked everything the room the pool and especially the staff. We couldn’t have had a better time

Great location, and nice hotel. Expensive food prices in the hotel, but overall a good experience.

Loved the iguana hanging out by the pool, pool was lovely

I didn't like that the elevator was rarely working and I didn't like that the pool did not have servers. Who wants to get up to get a drink everytime? I'm on vacation.

The check-in process was smooth and the staff was extremely courteous and helpful. He went the extra mile. The hotel FAR surpassed my expectations.

I liked that it was next to the beach and near the restaurants and shopping area

Lots of kids and noise from pool area. Good location and security

This hotel is in a good location. Very much family oriented.

It’s in a great part of town,staff very helpful and friendly great pool and beach access.

Olas Altas 380 Puerto Vallarta JAL

Hotel highlights

  • Steps from Playa de los Muertos
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Romantic Zone, Playa Los Arcos Hotel Beach Resort & Spa is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 169-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and a restaurant.


Dining

Enjoy a leisurely bite to eat at Mi Pueblito, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:30 AM to noon.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, a safe, and a phone.


Property features

Guests of Playa Los Arcos Hotel Beach Resort & Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach resort include free WiFi in public areas, conference space, and a terrace.

Room options

Superior Room, Partial Sea View

Full 2 | Sleeps 4

Superior Single Room

King 1 | Sleeps 2

Superior Premium

Full 2 | Sleeps 4

Guest reviews for Playa Los Arcos Hotel Beach Resort & Spa

Everyone (80) Couples (117) Business (2) Students (1) Family (57) Other (31) Friends (39)
4
Partner Couples Families

People we're very nice. ONE OF THE roof floors was leaking so they were working on it for a couple of days.

By on Sep 26, 2019

Review comment responded on Oct 13, 2019

Dear Anoymous What amazing review Thank you for such kind words about our hotel and team. We work very hard to make sure each guests experience is a great one and that starts with having the right staff to deliver on that promise. Thank you for letting us see constructively the points where we should improve Cordially

4
Everyone

By on Sep 24, 2019

Review comment responded on Oct 2, 2019

Estimado Anonymous Gracias por su visita, espermo tener el honor de volver a alojarlos en esta su casa donde siempre encontara calidez durante su estancia Cordialmente

4
Everyone

By on Sep 5, 2019

Review comment responded on Sep 10, 2019

Dear Anonymous Gracias por dejarnos su caliicacion a nuestros servicios, esperamos tener el agrado de volver a alojarlos en un futuro cercano Cordialmente

4
Friends

Location can't be beat. You can walk everywhere, and there is beach access. The hotel has its own area where they will set you up with a lounge chair, umbrella, and little table, and the waiters will bring anything you want, including 2 for 1 drinks all day. There are several pools, including an adults only pool, and the security is very good at keeping the kids out of it. There are loads of vendors on the beach, but just say no thank you and they will go away. They are everywhere in PV, so this doesn't reflect on the hotel. Only down side is that it is a large hotel and there are lots of families and kids, so maybe not ideal for a relaxing adult vacation, but it didn't really bother us. I stayed in room 412, on the top floor with a fantastic balcony. Partial ocean view, but enough to watch sunsets at night or just relax on the chaises. Room is on the smaller side, but you don't go to the beach to spend time in your room. Room was very clean, lots of towels, and comfortable firm bed. Staff were all great and super friendly.

By on Aug 20, 2019

Review comment responded on Aug 25, 2019

Dear Anonymous That is great news. Thank you for taking the time to share your experience at Playa Los Arcos Hotel. We pride ourselves on providing high quality service and hospitality, so we are very happy to hear how much you enjoyed being looked after by our attentive team of staff. We look forward to welcoming you back to the resort. Cordially

5
Friends

We liked everything the room the pool and especially the staff. We couldn’t have had a better time

By on Aug 8, 2019

Review comment responded on Aug 13, 2019

Dear Anonymous Thank you for taking a moment to share this with us following your recent stay at Tranquility Bay. We aim to please with our service and close attention to detail, so it’s a pleasure to read how much you enjoyed your visit. We look forward to welcoming you back to the resort again in the future. Cordially

1
Everyone

By on Jul 26, 2019

5
Everyone

By on Jul 26, 2019

2
Everyone

By on Jul 23, 2019

4
Partner Couples

Great location, and nice hotel. Expensive food prices in the hotel, but overall a good experience.

By on Jul 14, 2019

Review comment responded on Jul 28, 2019

Dear Anonymous We are so pleased that on top of your comfortable stay, you also took advantage of our location. Please be assured that your comment regarding the food costs will be reviewed with the food and beveragees management team We would be delighted to you back and will ensure a seamless experience Cordially,

4
Everyone

By on Jul 12, 2019

Playa Los Arcos Hotel Beach Resort & Spa

Olas Altas 380, Puerto Vallarta, JAL 48380
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