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Recent guest reviews

Excellent views/location. Restaurants are very good.

We had no issues at all. All of the staff were very friendly and helpful.

The views, the hotel, the staff it’s amazing. Everyone makes you feel welcome. I go there about 5 times a year. I absolutely love it there.

i liked the look of the hotel as well as the customer service

This was the best placed I've ever stayed!!! The staff was impeccable especially Ricardo and Jennifer. The rooftop pool staff was very attentive to our needs. I will definitely return and recommend MOUSAI to my family and friends.

Grate views, clean, friendly staff, 5 start restaurants

Luxury hotel...staff really friendly and corteous..

The attention to detail and hotel were magnificent. The only complain is the food was OK and the beach is further than it looks from the resort.

We stayed for 3 nights at Hotel Mousai with all inclusive option. Considering what we enjoyed, it is totally worth it. Actually, everything was above our expectations except the sushi restaurant. It was not bad but if they serve more authentic Japanese food, that will be a bonus. Make sure to visit Bianca Blue?, the restaurant near the beach. They serve very delicious Mexican food and the best cocktails among the restaurants. Hotel Mousai is the destination for ultimate relaxation. Strongly recommended for a Romantic gateway!

Dream come true. Situated high in the mountains with a perfect view of the ocean and the inner city. Beautiful sunrise and sunset.

As a frequent traveler I've seen it all but this may have been my favorite hotel in Mexico. Very clean, the place is spotless. Great staff. Great housekeeping. Great service. I really couldn't have asked for a better experience.

Carretera a Barra de Navidad Km. 7.5 Puerto Vallarta

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in South Zone within a 5-minute walk of Garza Blanca Beach, Hotel Mousai Puerto Vallarta Adults Only is within 2 miles (3 km) of other popular sights like Playa Gemelas. This 145-room, 5-star resort has 4 outdoor pools along with outdoor private spa tubs and a full-service spa.


Dining

Relish the Japanese cuisine at Hiroshi, one of 9 onsite restaurants, which serves dinner, or enjoy the ocean views at The Terrace. Satisfy your hunger from the comfort of your room with 24-hour room service. Continental breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

Guests can expect to find free WiFi and 55-inch flat-screen TVs with satellite channels and DVD players. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Outdoor private spa tubs, balconies, and iPod docks are also available.


Property features

Guests of Hotel Mousai Puerto Vallarta Adults Only have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. If you decide to drive, there's free valet parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only resort include a rooftop terrace, free WiFi in public areas, and a spa tub.

Room options

The Penthouse North

1 King Bed | Sleeps 2

Ultra Suite South

1 King Bed | Sleeps 2

Ultra Corner Suite South

1 King Bed | Sleeps 2

Master Suite South

1 King Bed | Sleeps 2

Guest reviews for Hotel Mousai Puerto Vallarta Adults Only

Everyone (22) Couples (7)
5
Everyone

By on May 3, 2023

Review comment responded on May 24, 2023

Dear Jason, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back!Warm regards,

5
Everyone

Excellent views/location. Restaurants are very good.

By on Feb 25, 2023

Review comment responded on Feb 27, 2023

Dear Brian, Thank you for taking the time to share your review of your recent stay with us. We are all delighted you enjoyed everything from the staff to the restaurants and to the overall atmosphere.We cannot wait to welcome you back!Warm regards,

1
Everyone

By on May 10, 2022

Review comment responded on Aug 8, 2022

Dear Anthony, Thank you for taking the time to write a review for us as this allows us to improve our service levels. We are sorry to hear your stay did not live up to the expectations. We have taken your comments very seriously and you can be assured that we will take them in consideration. We appreciate you letting us know, and we would welcome an opportunity to accommodate you once more and earn your highest marks. Best regards,

5
Partner Couples

We had no issues at all. All of the staff were very friendly and helpful.

By on Sep 10, 2021

Review comment responded on Sep 10, 2021

Dear Conswella, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back!

5
Everyone

By on Jul 17, 2021

Review comment responded on Jul 27, 2021

Dear Guest, Thank you for choosing Hotel Mousai as your getaway in Puerto Vallarta. We hope to welcome you back in the near future. Kind regards,

5
Everyone

By on Jan 7, 2021

Review comment responded on Jan 8, 2021

Dear Guest, Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your experience with us. I am pleased to see that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. It will be an honor for Hotel Mousai to have you back and offer you our sincere hospitality on your next visit. Kind Regards,

5
Everyone

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Dear Guest Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your grade of our services. It will be an honor for Hotel Mousai to have you back and offer you our sincere hospitality on your next visit. Kind regards, Cecilia Bustos General Manager Hotel Mousai

5
Everyone

By on Jan 27, 2020

Review comment responded on Jan 29, 2020

Estimado Huésped Gracias por su visita y por tomarse el tiempo de calificar nuestros servicios. Esperamos tenerlo de regreso pronto. Saludos cordiales

5
Everyone

By on Jan 8, 2020

Review comment responded on Jan 9, 2020

Dear Guest Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your grade of our services. It will be an honor for Hotel Mousai to have you back and offer you our sincere hospitality on your next visit. Kind regards, Cecilia Bustos General Manager Hotel Mousai

5
Partner Couples

The views, the hotel, the staff it’s amazing. Everyone makes you feel welcome. I go there about 5 times a year. I absolutely love it there.

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Dear Guest Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guest's satisfaction possible. It will be an honor for Hotel Mousai to have you back and offer you our sincere hospitality on your next visit. Kind regards, Cecilia Bustos General Manager Hotel Mousai

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