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Recent guest reviews

very poor services the food bad breakfast and lunch and the employes very rude they want tip for all

Resort is very old an in need of repair and serious updates.

This all inclusive option is worthless. The buffet is very poor with only few options. The customer service at the buffet is whatever, seems like no one really cares. The check in took quite some time, I think the lobby people need to be more officiant. The alcohol option are very limited and there is only two bars in the entire resort. No servers in the pool, beach, or even the lobby area. If you want a drink, be ready to stand in long line since there is only one bartender at each of the two bars. Overall, I don’t recommend this hotel and I will not stay in it again.

Staff was wonderful. Activities director was magnificent.

Everything was really average but the service was great

Buena ubicacion, servicio regular, buffet algo sencillo

La Limpieza la Picina estava sucia,las Silas de la playa tambien

Av. de las Garzas S/N Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 3 outdoor pools
  • Fitness center

Located in South Hotel Zone, Krystal Vallarta - All Inclusive is adjacent to Hotel Zone Beach and a short stroll from Puerto Mágico. This 388-room, 3.5-star property welcomes guests with 3 outdoor pools, 4 restaurants, and free in-room WiFi.


Dining

Relish the regional cuisine when dining at Aquamarina, one of 4 onsite restaurants, or enjoy the pool views at Las Velas.


Rooms

All 388 shared accommodations feature a separate bedroom. 32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, free bottled water, and safes are other standard amenities.


Property features

At Krystal Vallarta - All Inclusive, guests enjoy 3 outdoor pools, a children's pool, and a gym. Self parking is available for MXN 50 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this all-inclusive property include free WiFi in public areas and conference space.

Room options

Deluxe Room, Sea View

1 King Bed | 2 Double Beds | Sleeps 4

Standard Room, Ocean View

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Room, Mountain View

1 King Bed | 2 Double Beds | Sleeps 4

Standard Room, Garden View

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Krystal Vallarta - All Inclusive

Everyone (3) Couples (3) Family (2)
1
Family

very poor services the food bad breakfast and lunch and the employes very rude they want tip for all

By , from los angeles on Jul 30, 2020

2
Partner Couples

Resort is very old an in need of repair and serious updates.

By , from Nevada on Jun 27, 2020

4
Everyone

By on Mar 15, 2020

3
Everyone

By on Mar 9, 2020

2
Friends

This all inclusive option is worthless. The buffet is very poor with only few options. The customer service at the buffet is whatever, seems like no one really cares. The check in took quite some time, I think the lobby people need to be more officiant. The alcohol option are very limited and there is only two bars in the entire resort. No servers in the pool, beach, or even the lobby area. If you want a drink, be ready to stand in long line since there is only one bartender at each of the two bars. Overall, I don’t recommend this hotel and I will not stay in it again.

By on Jan 18, 2020

5
Partner Couples

Staff was wonderful. Activities director was magnificent.

By on Nov 12, 2019

3
Partner Couples

Everything was really average but the service was great

By on Jan 30, 2020

4
Family

Buena ubicacion, servicio regular, buffet algo sencillo

By on Dec 17, 2019

2
Everyone

La Limpieza la Picina estava sucia,las Silas de la playa tambien

By on Dec 16, 2019

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