Purchased coupons for 5 days of breakfast. First day great meal. Second not even close to the same. Third day salsa cut up tortillas with salsa mixed. With a side of tortillas. That was the meal. Leaking sewer line in the bedroom closet. ( There is photos) One pack of coffee for the hole week. And best of all- no laundry room. Had to was clothes in sink and shower and hang clothes all over room to dry for two days. Had to Blow dry the clothes to wear next day.
We had a great time, staff was great, friendly
The beach area is great. The food & beverage staff was friendly. Quality of food & food choices were very mediocre. The hotel front desk staff was not friendly or welcoming at all. We had booked an ocean front suite but when we checked in, we were told that the AC unit had failed in the entire building & we would be given an older, much smaller room. Overall, unprofessionally run.
Been coming here for 35 years. Always love the location and view and beach. The staff is always super nice and the vibe is chill. The pool area is kept up really nicely. The food in the restaurant is decent. However.... the rooms are getting to be just sad. The same tired furniture and fixtures remain from my childhood. It certainly needs to be gutted and remodeled. Im wondering if they dont just plan on tearing it down soon. Its that bad. I hope they decide to fix it up.
First let me say that the staff is great. The food and drinks are also great. The view is great. Right on the ocean. The price is very reasonable. But this property is dated and in need of a remodel. We stayed here 20 years ago and not much has been done to upgrade the rooms. For example, we were on the 8th floor and the elevator was not working all the time. That's a pretty steep hike. Also, they hosted a wedding party that had a rock and roll band playing until 1:00 AM Overall, we probably won't go back.
nice clean area--a bit further out for me
Iliked that it was a smaller property. It was old and needed a lot of renervating and remodeling.
Private beach
It was nice and quiet. It needs to be updated, the bed had bed bugs.
The only reason I didn’t give 5 starts is because it’s not super nice, or new or fancy but... it felt like home, so much that we are planning on making it our yearly family vacation. The private beach with a rock ridge made it super safe for the kids, there are 2 pools that we enjoyed very much and they have the best attitude, fun activities, good food and a family atmosphere. Love it! Can’t wait to go back.
Our experience at Costa Sur was beyond fabulous!! First the staff was exceptional. They were not just friendly, they all became immediate friends that cared and were helpful in every way. Second the cleanliness was amazing. The rustic beauty is made all the more first-rate by the sparkle of the rooms and all the facilities. Third the food and drink. The chef, the kitchen, and the bar, are all experts in presentation and range of delicious options. Fourth the location. A short distance south of Old Town via a 10 peso bus ride or quick taxi, you are close to the action but far enough away to feel secluded. Plus the sunsets are sensational, the ocean cove is perfect, the pools are warm, and the patios delightful. A special shout-out to Jose Garcia and every single staff member for making our stay more, bigger, and better. We will be back!!
THE SUPERB STAFF IS EXCELLENT, MAKES YOU FEEL HOME . PRICE IS SECOND TO STAFF....
Our room was above some smokers below us and it was always smoky in our area.
Having a private beach should be a benefit, but because of the position of the building, there’s no sunlight until late afternoon & there is no food or cocktail service on the beach. The pool and pool area are way too small for the number of units in this resort. Even at 9am, ALL of the loungers by the pool were taken. Also, I tried the restaurant twice and food was terrible both times. Also, this is a “Time Share” and they’re very insistent on you attending their pitch & said, simply say Yes or No, but I said NO multiple times and felt 2 hours of my vacation was wasted. The BEST part of hotel were the massages. The Massage Mgr, however was a rude, terse, crabby woman. There is a bus stop right outside, which is convenient, but part of town in PV it drops you off isn’t convenient if you’re going to the Romantic Zone
Old , outdated hotel with sub par food and facilities in a lovely location . No beach if that’s what you are looking for but a great snorkeling rock enclosed ocean pool. Bus stop outside resort so convenient when you want to leave resort . ( which you will want to do)
Located in South Zone, Costa Sur Resort & Spa is 2 mi (3.2 km) from Playa de los Muertos and within a 5-minute drive of Bay of Banderas. This 205-room, 3.5-star aparthotel has 2 outdoor pools along with a private beach and a full-service spa.
Enjoy dining at one of 2 onsite restaurants including La Cascada Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is available for a fee.
Each apartment features a kitchenette and a balcony or patio, and there's space to spread out with a sitting area. Guests can expect to find a 42-inch LCD TV with cable channels. Memory foam beds sport down comforters and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an iPod dock, a coffee maker, and free bottled water.
Costa Sur Resort & Spa features a private beach, a full-service spa, and 2 outdoor pools. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this beach aparthotel include a gym, free WiFi in public areas, and express check-out.
Purchased coupons for 5 days of breakfast. First day great meal. Second not even close to the same. Third day salsa cut up tortillas with salsa mixed. With a side of tortillas. That was the meal. Leaking sewer line in the bedroom closet. ( There is photos) One pack of coffee for the hole week. And best of all- no laundry room. Had to was clothes in sink and shower and hang clothes all over room to dry for two days. Had to Blow dry the clothes to wear next day.
We had a great time, staff was great, friendly
The beach area is great. The food & beverage staff was friendly. Quality of food & food choices were very mediocre. The hotel front desk staff was not friendly or welcoming at all. We had booked an ocean front suite but when we checked in, we were told that the AC unit had failed in the entire building & we would be given an older, much smaller room. Overall, unprofessionally run.
Been coming here for 35 years. Always love the location and view and beach. The staff is always super nice and the vibe is chill. The pool area is kept up really nicely. The food in the restaurant is decent. However.... the rooms are getting to be just sad. The same tired furniture and fixtures remain from my childhood. It certainly needs to be gutted and remodeled. Im wondering if they dont just plan on tearing it down soon. Its that bad. I hope they decide to fix it up.
First let me say that the staff is great. The food and drinks are also great. The view is great. Right on the ocean. The price is very reasonable. But this property is dated and in need of a remodel. We stayed here 20 years ago and not much has been done to upgrade the rooms. For example, we were on the 8th floor and the elevator was not working all the time. That's a pretty steep hike. Also, they hosted a wedding party that had a rock and roll band playing until 1:00 AM Overall, we probably won't go back.
Craig we thank you for letting us know about your experience and will make sure to work on the issues you comented on. We do hope you come back.
nice clean area--a bit further out for me
Thank you!
Iliked that it was a smaller property. It was old and needed a lot of renervating and remodeling.
Thank for your comments Victoria.
Private beach
Thank you so much!
It was nice and quiet. It needs to be updated, the bed had bed bugs.
Thank you for your comments. We will lokk into this.
Thank you!
Dear Dominic, You must have stayed in one of the few floors that have yet to be remodeled. Thank fully most of our rooms are now under the Deluxe category and have been updated with beautiful decor. Hope you stay with us again and stay in one of these amazing units.