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Recent guest reviews

Very nice property! Food could have been a little better and selection for allergy prone people could have been better.

I liked how caring and considerate that everyone was there. I also loved the smell of the air. It smelled fresh and clean every day.

Nice property, excellent staff. My wife and I plan to return.

The five pools, and the restaurants were also nice.

This property had the best beach by far south of the marina. Very clean and had great staff.

Beautiful view and private beach made time by the water enjoyable! Non motorized sports were hard to track people down for service.

I loved the location and private beach. I liked that you can get service at any part of the hotel. Staff is so hospitable.

Beautiful beachfront property. Spacious and sparkling

The property was great, food was just ok. Flights were terrible.

Location is wonderful. Large resort with a small resort feel. Nice selection of restaurants.

Pros; had a lovely trip overall Staff was excellent Comfortable beds All rooms have ocean view Quiet at night/ no huge parties at night Decent entertainment day and night Extraordinary landscaping Clean sandy beach Excellent in room housekeeping staff Food was good but meat was not top quality Cons: Property had several major ceiling leaks from rain Over the food buffet and in the lobby~ drywall falling in and unsanitary water dripping onto food They were attended to but a distraction for sure (Floors sopping wet with towels laying everywhere for days) Rooms beginning to look a bit dated Ocean too rough to swim ~ red flags most days

The staff/service and breakfast buffet was AMAZING! Most of the food was very good. It was our first all inclusive and first time in Mexico and we were very impressed. It was an easy trip into the flea market and the facilities were well-maintained. The only thing we wished was that there was a group yoga option and little broader room service menu.

This was our second time to this property and the first time we loved it as a Dreams resort. This time we loved it even more because Hyatt made some noticeable improvements since acquiring the property. The beach is large and well maintained, the activities each day were fun to participate in, the staff was amazing, and the food was much better this time around. We really enjoyed Casa Grande, Melanzane, and Pureza the best. The buffet was amazing for breakfast and Blaze had a great breakfast selection as well. Overall it was a great vacation.

The beach is solely for the hotel. Grounds were safe and plenty of food options. Perfect view of the ocean from the pools which is was a huge thing for us!

Carretera Barra de Navidad Puerto Vallarta JAL

Hotel highlights

  • Close to Playa de los Muertos
  • Free buffet breakfast
  • Free in-room WiFi
  • Free parking

Located in South Shore Hotel Area within a mile (2 km) of Playa de los Muertos, Hyatt Ziva Puerto Vallarta - All Inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 335-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.


Dining

Start your day off right with a free buffet breakfast. There are multiple options for onsite dining with 5 restaurants, including Casa Grande, which specializes in Mexican cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 335 air-conditioned rooms provide free minibar items, coffee makers, and free bottled water. Guests can expect free WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Guests of Hyatt Ziva Puerto Vallarta - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a fitness center, a spa tub, and an outdoor tennis court.

Room options

King

1 King Bed | Sleeps 3

One Bedroom Plunge Pool Suite King

1 King Bed | Sleeps 3

Club Ocean Front Hot Tub Double

2 Double Beds | Sleeps 5

Club Ocean Front Hot Tub King

1 King Bed | Sleeps 4

Guest reviews for Hyatt Ziva Puerto Vallarta - All Inclusive

Everyone (115) Couples (27) Family (19)
4
Friends Family

Very nice property! Food could have been a little better and selection for allergy prone people could have been better.

By on Mar 19, 2020

Review comment responded on Mar 20, 2020

Dear Kitsapgirl, It was an honor to host you at Hyatt Ziva Puerto Vallarta, Thank you very much for taking the time to let us know your impressions regarding your last stay with us. I am glad you have enjoyed this experience, I also appreciate your comments regarding guest service and the food options; I have shared your comments with our management team, our Executive Chef is working on a specific program to enhance our guest’s culinary experiences We look forward to the opportunity of welcoming you back, to offer you a flawless and pampered stay in our slice of paradise. With Service from the Heart

5
Partner Couples Family

I liked how caring and considerate that everyone was there. I also loved the smell of the air. It smelled fresh and clean every day.

By , from Minnesota on Mar 13, 2020

Review comment responded on Mar 13, 2020

Dear Kimberly, Thank you for your visit to Hyatt Ziva Puerto Vallarta and for rating highly your experiences at our resort. We'd love to welcome you back. Please visit us again. With service from the Heart

5
Partner Couples Family

Nice property, excellent staff. My wife and I plan to return.

By on Mar 12, 2020

Review comment responded on Mar 12, 2020

Dear Guest, It was an honor to host you at Hyatt Ziva Puerto Vallarta, Thank you very much for taking the time to let us know your impressions regarding your last stay with us. I am glad you have enjoyed this experience. We look forward to the opportunity of welcoming you back, to offer you a flawless and pampered stay in our slice of paradise. With Service from the Heart,

5
Partner Couples

The five pools, and the restaurants were also nice.

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

Dear Guest, Thank you so much for taking your time to write this revie. I am so happy to learn about your pleasant stay at our resort. Thank you for stimulating our efforts. We would love to have you back and look after you again! With Service from the Heart

5
Partner Couples Friends

This property had the best beach by far south of the marina. Very clean and had great staff.

By , from Minneapolis, MN on Mar 9, 2020

Review comment responded on Mar 10, 2020

Dear Beau, How refreshing it is to read your feedback regarding your recent stay with us. You were right in your decision to travel to this beautiful destination; it is the heart of Mexico and we strive for Hyatt Ziva to become the soul of Puerto Vallarta. We look forward to welcoming you back to your Home far away from home. With Service from the Heart

4
Partner Couples

Beautiful view and private beach made time by the water enjoyable! Non motorized sports were hard to track people down for service.

By on Mar 8, 2020

Review comment responded on Mar 10, 2020

Dear Guest, Thank you so much for your high recommendations. I am so happy to learn about your pleasant stay at our resort. Thank you for stimulating our efforts. We would love to have you back and look after you again! With Service From the Heart

5
Partner Couples

I loved the location and private beach. I liked that you can get service at any part of the hotel. Staff is so hospitable.

By on Mar 3, 2020

Review comment responded on Mar 6, 2020

Dear Guest, Thank you for such an amazing review on your experience at Hyatt Ziva Puerto Vallarta! I am thrilled to hear that you found pure heaven at our beautiful property. Thank you for your feedback and recommendations. With Service from the Heart

5
Partner Couples

Beautiful beachfront property. Spacious and sparkling

By on Feb 27, 2020

Review comment responded on Feb 27, 2020

Dear Guest, It was an honor to host you at Hyatt Ziva Puerto Vallarta. We are thrilled to know that we exceeded your expectations in general and your experience was memorable as a result of our high quality standards, fascinating facilities and the personalized service provided by our valuable staff. Thank you very much for your preference and we are looking forward to welcome you back to your home far away from home. With Service from the Heart,

3
Friends

The property was great, food was just ok. Flights were terrible.

By on Feb 15, 2020

Review comment responded on Feb 17, 2020

Dear Guest, Thank you again for your visit and feedback. We look forward to welcoming you back to our slice of paradise. With service from the Heart

4
Family

Location is wonderful. Large resort with a small resort feel. Nice selection of restaurants.

By on Feb 5, 2020

Review comment responded on Feb 6, 2020

Dear Guest, Thank you so much for your review;. So happy that you enjoyed your stay at Hyatt Ziva Puerto Vallarta, We look forward to welcoming you back to offer you another Hyatt Ziva experience and culinary delights. With Service from the Heart

Hyatt Ziva Puerto Vallarta - All Inclusive

Carretera Barra de Navidad, Puerto Vallarta, JAL 48390
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