Hyatt Ziva Puerto Vallarta - All-inclusive

Property class: 4.5

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Terrace/patio
View from room
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa Estaca
    ‪3 min walk‬
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

Ocean View Double

8.8 out of 10
Excellent
(38 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(33 reviews)
  • 473 sq ft
  • Sleeps 3

Club Ocean View Suite King

9.2 out of 10
Wonderful
(13 reviews)
  • 699 sq ft
  • Sleeps 4

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 699 sq ft
  • Sleeps 5

Swim Up King (18+only)

9.8 out of 10
Exceptional
(7 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Swim Up Double (18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(22 reviews)
  • 699 sq ft
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 699 sq ft
  • Sleeps 5

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • Sleeps 3

King

10.0 out of 10
Exceptional
(4 reviews)
  • 473 sq ft
  • Sleeps 3

Double

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4

Ocean View Balcony King

8.6 out of 10
Excellent
(43 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front King

8.4 out of 10
Very good
(24 reviews)
  • 473 sq ft
  • Sleeps 3

Ocean Front Double

7.8 out of 10
Good
(26 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Swim up Suite Double (13+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

Club Ocean View Swim Up Suite King (13+ only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Puerto Vallarta

Located in Conchas Chinas within a 5-minute walk of Bay of Banderas, Hyatt Ziva Puerto Vallarta - All-inclusive is within 2 miles (3 km) of other popular sights like Playa de los Muertos. This 335-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Playa Estaca - 3 min walk - 0.2 miles
  • Conchas Chinas Beach - 7 min walk - 0.4 miles
  • Lindomar Beach - 7 min walk - 0.4 miles
  • Playa de los Muertos - 5 min drive - 1.0 mile
  • Los Muertos Pier - 6 min drive - 1.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • ‪La Palapa - ‬3 min drive
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪Ritmos - ‬3 min drive
  • ‪Cocos Kitchen - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Guests of Hyatt Ziva Puerto Vallarta - All-inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a hot tub, and conference space.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include free minibar items, coffee makers, and laptop-compatible safes.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Can I book all-inclusive options at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball and yoga.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on May 10, 2026 start from $350, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Ziva Puerto Vallarta - All-inclusive?

This property is situated in Conchas Chinas, just steps from Playa Estaca, and within a 10-minute walk of Bay of Banderas and Conchas Chinas Beach. You'll also find Malecon and Playa de los Muertos within a short drive.

Is a spa located at Hyatt Ziva Puerto Vallarta - All-inclusive?

Vita Mar Spa is the property's spa and services include hot stone massages, sports massages, couples treatments, and detox wraps.

Does Hyatt Ziva Puerto Vallarta - All-inclusive include a casino?

No, Hyatt Ziva Puerto Vallarta - All-inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Puerto Vallarta - All-inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Hyatt Ziva Puerto Vallarta - All-inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Puerto Vallarta - All-inclusive though service animals are welcome.

How far is the airport from Hyatt Ziva Puerto Vallarta - All-inclusive?

The closest major airport to Hyatt Ziva Puerto Vallarta - All-inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (32 minutes by car).

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Ziva Puerto Vallarta - All-inclusive.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 906 out of 1377 reviews
Rating 8 - Good. 260 out of 1377 reviews
Rating 6 - Okay. 123 out of 1377 reviews
Rating 4 - Poor. 54 out of 1377 reviews
Rating 2 - Terrible. 34 out of 1377 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS RESORT IS AMAZING, WE CANT WAIT TO GO BACK, SERVICE AMAZING, GREAT FOOD, CLEAN,
Stayed 8 nights in Jan 2026

6/10 Okay

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly, especially Kevin who took us on a great kayaking tour. The food was some of the best I've had, especially the seafood risotto at Casa Grande. We're already planning on our next trip back!
Stayed 6 nights in Jan 2026

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless the staff are so helpful and friendly and welcoming.The food was amazing! Had the best time
Stayed 8 nights in Jan 2026

10/10 Excellent

Yevey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jan 2026

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the resort was amazing! Ivan, David and Alex were great at the cabanas. Hector was always great to see in the morning at the buffet. Rooms, beach and pool areas were always clean and taken care of. If there was an issue, staff was quick to fix the problem. We spent our time on resort just relaxing and there were plenty of food options and the activities team kept things lively. Definitely going back!
Stayed 6 nights in Jan 2026

6/10 Okay

Andrew

Traveled with family
Liked: Amenities
People were very nice. Food was alright. Service was very friendly. Beach is terrific. Location is ideal. But the property is getting tired and need maintenance. Some of the poolside and beach chairs are broken, common area furniture is dirty, gym is dirty, some paint might go a long way.
Stayed 7 nights in Dec 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 7 nights in Jan 2026

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Club rooms were great. Food was okay. Service was hit or miss. Pool chair situation was very limited. Need to pay for cabana if you want pool access.
Stayed 8 nights in Dec 2025

10/10 Excellent

ERNESTO

Traveled with family
Liked: Cleanliness, staff & service, amenities
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trish, North Vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was fabulous in that it was very clean, had a lot of activities scheduled, with lots of pool options and restaurants. We loved our swim-up pool room! The beach was even better than expected! The NYE party on the beach was incredible. The music was great to dance to. Being vegetarian and celiac, I would appreciate more options, and it would be extremely helpful if the staff knew their menu selections better. Kudos to Hector and Jose Luis at Blaze, who were the only servers to be able to make food recommendations that were safe for me to eat! Staff were very busy at the restaurants, it seemed that they were a bit understaffed most of the time. Overall, we had a great time, and booked again for next year.
Stayed 7 nights in Dec 2025

8/10 Good

Avraham, Snoqualmie

Overall great experience. We had some issues with guests in the room next to us
Stayed 7 nights in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Nice beach
Stayed 4 nights in Jan 2026

10/10 Excellent

Landon

Stayed 4 nights in Jan 2026

10/10 Excellent

Azalia

Everything was great. Doña Carmen was great cleaning our room. The women, who fill out
Stayed 11 nights in Dec 2025

6/10 Okay

Frank

Stayed 3 nights in Jan 2026

10/10 Excellent

Holly

Stayed 4 nights in Jan 2026

8/10 Good

Michael

Stayed 4 nights in Dec 2025

8/10 Good

Drew, New Hope

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained property, friendly staff, good food.
Stayed 10 nights in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, amenities, property conditions & facilities
Room was messy. Staff was unprofessional & unpleasant. Food was meh
Stayed 3 nights in Dec 2025

6/10 Okay

LEI

Stayed 7 nights in Dec 2025

10/10 Excellent

Arlette

Stayed 5 nights in Dec 2025

8/10 Good

Neda

Traveled with family
This hotel is good There are definitely positives Beautiful beach plenty of activities throughout the day The cons The hotel is small and looks tired especially the jacuzzi area Service is good/ok - might be a busy time The buffet is poor - old, aged, cold food, not kept well Mexican restaurant not good - non edible Steak house and Asian excellent Not so generous with amenities Ran out of towels at the pool Service poor at the pool unless pay for a cabana We were at Garza Blanca prior which I would categorize as a 5 star and paid the same per night By the way don’t forget sunscreen They charge 45 dollars per bottle :) If you have kids they might enjoy ziva But if your looking for luxury do Garza But the Asian and
Stayed 4 nights in Dec 2025