Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta

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Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot Tub

Explore the area

Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390

Conchas Chinas Beach
‪9 min walk‬
Malecon
‪5 min drive‬
Playa de los Muertos
‪10 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪34 min drive‬

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Room options

Ocean Front King

473 sq ft
Sleeps 3

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

473 sq ft
Sleeps 4
2 Double Beds

Ocean Front Double

473 sq ft
Sleeps 4
2 Double Beds

Club Ocean View Suite King

699 sq ft
Sleeps 4

Club Ocean View Suite Double

699 sq ft
Sleeps 5

Ocean View Double

473 sq ft
Sleeps 4
2 Double Beds

Ocean View King

473 sq ft
Sleeps 3

Club Ocean Front Hot Tub King

699 sq ft
Sleeps 4

Club Ocean Front Hot Tub Double

699 sq ft
Sleeps 5

Swim Up King

473 sq ft
Sleeps 3

Swim Up Double

473 sq ft
Sleeps 4

Double

473 sq ft
Sleeps 4

Ocean View Balcony King

473 sq ft
Sleeps 2
1 King Bed

One Bedroom Plunge Pool Suite King

1249 sq ft
Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

Sleeps 4
2 Double Beds and 1 Queen Sofa Bed

King

473 sq ft
Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

Sleeps 4
1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Puerto Vallarta

Located in Conchas Chinas within a mile (2 km) of Playa de los Muertos, Hyatt Ziva Puerto Vallarta - All-inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 335-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

Conchas Chinas Beach - 9 min walk - 0.5 miles
Los Muertos Pier - 3 min drive - 1.4 miles
Malecon - 5 min drive - 2.6 miles
Playa de los Muertos - 10 min drive - 1.4 miles
Garza Blanca Beach - 11 min drive - 2.8 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
‪Blaze Grill - ‬2 min walk
‪Blue Chairs Roof Top - ‬3 min drive
‪Melanzane - ‬1 min walk
‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools

Guests of Hyatt Ziva Puerto Vallarta - All-inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a hot tub, and conference space.

Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include free minibar items, coffee makers, and laptop-compatible safes.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
Breakfast included
All inclusive

$454 nightly

May 19 - May 20

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible van parking available

Food and drink

5 restaurants
6 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Blaze
Casa Grande
Melanzane
Pureza
Vivaz Buffet

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Full-service spa
Gym
Hot tub
Kayaking

Family friendly

4 outdoor pools
Arcade/game room
Children's games
Children's pool
Laundry facilities
Lifeguards on site
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

12,296 square feet of conference space
8 meeting rooms
Business center
Coworking space

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

11 floors
2 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Built in 1969
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided

Entertainment

LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses eco-friendly cleaning products.
Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property

Hyatt Ziva Puerto Vallarta

Hyatt Ziva

Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Can I book all-inclusive options at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of May 18, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on Jun 17, 2025 start from $360.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Ziva Puerto Vallarta - All-inclusive?

This property is situated in Conchas Chinas, just steps from Playa Estaca, and within a 10-minute walk of Conchas Chinas Beach and Lindomar Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Is there parking available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, self parking is offered for free at the all-inclusive property. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hyatt Ziva Puerto Vallarta - All-inclusive?

Vita Mar Spa is the property's spa and services include hot stone massages, sports massages, couples treatments, and detox wraps.

Does Hyatt Ziva Puerto Vallarta - All-inclusive include a casino?

No, Hyatt Ziva Puerto Vallarta - All-inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Hyatt Ziva Puerto Vallarta - All-inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and 5 restaurants.

Are there hot tubs at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Puerto Vallarta - All-inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Hyatt Ziva Puerto Vallarta - All-inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Puerto Vallarta - All-inclusive though service animals are welcome.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Hyatt Ziva Puerto Vallarta - All-inclusive?

The closest major airport to Hyatt Ziva Puerto Vallarta - All-inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (34 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Ziva Puerto Vallarta - All-inclusive.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Mustafa, Sugar Land

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Although there was many food options, none was much above average or good. Food in general lacked flavors and was salty/greasy. Everything else in the resort was 5/5

Stayed 4 nights in Feb 2025

10/10 Excellent

Randy

Traveled with partner

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has a private beach, staff was friendly.

Stayed 10 nights in Feb 2025

8/10 Good

Pedro Arcangel, Bensenville

Traveled with partner

Feb 15, 2025

Everything was good except they wouldn’t let you smoke cigars unless you were basically in a small area away from the resort which I didn’t appreciate.When you pay upwards of 39 dollars for a cigar on the resort you should at least be able to enjoy in more comfortable surroundings than a corner outside!

Stayed 7 nights in Feb 2025

10/10 Excellent

Brian Matthew

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We very much enjoyed our time here! The staff are great and always ready to help. I could mention some names that I remember but I fear that I would also forget some names who were also great! The buffet has very many choices to suite whatever you may feel like eating. Great service at the restaurants as well. Water and ice are excellent. The pools are nice and clean and always with a few trees so you can have full sun or shade while you swim. The ocean is easy to walk in with the hardpacked sand at your feet, no need for water shoes! Just be ready to jump with the occasional higher waves when they come! The long sandy beach is private to the resort. There were only a few authorized vendors selling hats, blankets and trinkets and they were not pushy in the least. This makes it very easy to relax on the beach without being constantly sold to which is what I hear is often happening at other resorts with shared beaches. If you are looking to party hard with friends or just relax and rest quietly, this property is so big that you have many different areas to choose from to spend your time the way that you want! When I return to Puerto Vallarta, I will choose this place again and I have already recommended it to my friends and family. If I would have one complaint, it would be that I never once saw a mariachi band playing at the resort or for the one day that we went into the town. Perhaps this is considered too old fashioned now? Or just the wrong timing?

Stayed 5 nights in Feb 2025

10/10 Excellent

Amy

Traveled with family

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful self-contained property. Excellent staff, excellent food, beautiful setting

Stayed 6 nights in Jan 2025

6/10 Okay

Rafael

Traveled with family

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ziva has lost its Ziva quality regarding drinks and meals, what they offer in the All Inclusive is like a Three Starts hotel. Very disappointing. If you want a better quality you have to buy it.

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Feb 12, 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony Joseph

Feb 12, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Thu

Traveled with family

Feb 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach. Nice and clean. Had a fabulous vacation. Will be back!

Stayed 5 nights in Feb 2025

2/10 Terrible

Joshua

Traveled with partner

Feb 11, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Beware of food poisoning, cockroaches and dirty pools! After reading others mixed reviews we decided to stay at Ziva because of the location and the beach - both of which were a delight. However, I got severe food poisoning our first night from room service and spent the majority of our time stuck in bed and had to see a doctor. In addition to that, we had a swim up room and the pool was slimy and full of debris and even a few cigarette butts. The pool has no filter on one end so all the trash and slime ends up in half the pool. Add in the cockroaches in our room (somewhat to be expected in tropical climates), and constant construction everywhere, and I would not recommend anybody stay here.

Stayed 4 nights in Feb 2025

10/10 Excellent

Donna Baten

Traveled with group

Feb 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the fact that there was not loud music playing all through the day! The property was meticulously maintained! The food was excellent, loved that there was a coffee shop.

Stayed 6 nights in Feb 2025

6/10 Okay

Diego

Traveled with partner

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities

Everything was fine, the restaurants were just ok, nothing memorable, but ok. The facility is nice, but in the main tower were we stayed think needs improvement, hallways look outdated, room was ok, the mirror was almost falling and I didn’t like the holder for shampoo and conditioner. But we had a good time there. Room service was really nice. Room service food was good, same like the buffet. And the Asian restaurant, but the steakhouse was ok, and the Mexican restaurant needs improvement the food was just ok. Being in mexico for sure they can do better .

Stayed 7 nights in Jan 2025

10/10 Excellent

parviz

Feb 7, 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Traveled with family and small children

Feb 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Great place, dining options aren't the best but overall it's a great stay!

Stayed 4 nights in Jan 2025

10/10 Excellent

aliesha

Feb 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Javid

Traveled with family

Feb 6, 2025

Liked: Property conditions & facilities

The staff were very kind and friendly

Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph, Las Vegas

Feb 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Gorgeous property, great staff, party atmosphere atmosphere at night.

Stayed 5 nights in Jan 2025

8/10 Good

Anthony

Traveled with family

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful. We enjoyed the private beach. I would have liked to have more on property activities. They had a lot of exercise classes, but would have liked something fun instead of the same things everyday. Nothing after dinner until the disco at 10:30.I didn't feel like the activities girls were excited about getting out and getting people to join in.

Stayed 7 nights in Jan 2025

10/10 Excellent

Margaret

Traveled with partner

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

absolutely amazing, so beautiful, great food, kind service, just wonderful. just two things we should have figured out before going: bring your own casting device, and nicotine vapes are illegal to bring into mexico

Stayed 4 nights in Jan 2025

6/10 Okay

Dan

Traveled with family and small children, Traveled with family

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When I booked through Expedia I indicated my children’s ages and booked a room for a family of 4, I didn’t check confirmation before we checked in again and it was only for 2 adults so we had to pay additional when checking in and for our family of 4 with a 6 and 4 year old it ended up being more expensive then my parents room with three adults who booked directly through hotel. I’ve tried contacting Expedia but haven’t had luck. Overall the hotel and the staff were amazing and I wish I booked directly through them.

Stayed 5 nights in Jan 2025

10/10 Excellent

Tristan

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Dennis T

Traveled with partner

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve been to the Ziva a dozen times in the last twenty years my husband won’t go anywhere else. I love so many things about this resort. The staff is so friendly, every interaction with an employee just makes me smile. The rooms all have amazing ocean views and every year there is something new and improved. The restaurants are first class. This year they are asking us to make reservations. I was disappointed at first but the reservations are easy to make and easy to change and there is plenty of room in any restaurant. I like everything about visiting Puerto Vallarta and staying at the Hyatt Ziva.

Stayed 5 nights in Jan 2025