Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Poolside bar
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Place, Los Muertos Pier
    ‪3 min drive‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

Ocean View Double

8.8 out of 10
Excellent
(36 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 473 sq ft
  • Sleeps 3

Club Ocean View Suite King

9.2 out of 10
Wonderful
(11 reviews)
  • 699 sq ft
  • Sleeps 4

Club Ocean View Suite Double

9.0 out of 10
Wonderful
(8 reviews)
  • 699 sq ft
  • Sleeps 5

Swim Up King

9.8 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • Sleeps 3

Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • 473 sq ft
  • Sleeps 4

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 699 sq ft
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 699 sq ft
  • Sleeps 5

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3

King

10.0 out of 10
Exceptional
(2 reviews)
  • 473 sq ft
  • Sleeps 3

Double

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front King

8.2 out of 10
Very good
(20 reviews)
  • 473 sq ft
  • Sleeps 3

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Puerto Vallarta

Located in Conchas Chinas within a mile (2 km) of Playa de los Muertos, Hyatt Ziva Puerto Vallarta - All-inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 335-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.4 miles
  • Playa de los Muertos - 2 min drive - 1.0 mile
  • Los Muertos Pier - 3 min drive - 1.2 miles
  • Malecon - 4 min drive - 2.2 miles
  • Garza Blanca Beach - 6 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪The Top Sky Bar - ‬2 min drive
  • ‪Pureza - ‬2 min walk
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪The Porch - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Guests of Hyatt Ziva Puerto Vallarta - All-inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, a hot tub, and conference space.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Other amenities include free minibar items, coffee makers, and laptop-compatible safes.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Can I book all-inclusive options at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on Oct 6, 2025 start from $350.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Ziva Puerto Vallarta - All-inclusive?

This property is situated in Conchas Chinas, just steps from Playa Estaca, and within a 10-minute walk of Conchas Chinas Beach and Lindomar Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Is parking available on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, self parking is offered for free at the all-inclusive property. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hyatt Ziva Puerto Vallarta - All-inclusive?

Vita Mar Spa is the property's spa and services include hot stone massages, sports massages, body wraps, and hydrotherapy.

Does Hyatt Ziva Puerto Vallarta - All-inclusive include a casino?

No, Hyatt Ziva Puerto Vallarta - All-inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Hyatt Ziva Puerto Vallarta - All-inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and 5 restaurants.

Are there hot tubs at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Puerto Vallarta - All-inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Hyatt Ziva Puerto Vallarta - All-inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Puerto Vallarta - All-inclusive though service animals are welcome.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Hyatt Ziva Puerto Vallarta - All-inclusive?

The closest major airport to Hyatt Ziva Puerto Vallarta - All-inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (34 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Ziva Puerto Vallarta - All-inclusive.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 842 out of 1304 reviews
Rating 8 - Good. 257 out of 1304 reviews
Rating 6 - Okay. 111 out of 1304 reviews
Rating 4 - Poor. 58 out of 1304 reviews
Rating 2 - Terrible. 36 out of 1304 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Stayed 3 nights in Jun 2025

6/10 Okay

JULIA

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Dan

Stayed 5 nights in Jun 2025

10/10 Excellent

Laili

Stayed 5 nights in Jun 2025

10/10 Excellent

Elisa Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front property on a private and swimmable beach. Several pools and many dining options. Staff is always friendly. This was our 3rd visit
Stayed 3 nights in Jun 2025

10/10 Excellent

Reginald, La Palma

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff were excellent.
Stayed 2 nights in Jun 2025

4/10 Poor

Camille

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly. We had a dead roach plus baby roaches. Walking to the room there was alot of construction and the area smelt.
Stayed 6 nights in Jun 2025

8/10 Good

Ruben

Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Overall the property was awesome, food was good and the hotel was clean and the staff were pleasant. The restaurants were great.
Stayed 2 nights in Jun 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the loud construction noise and the tv in the room didn't work. Does not have casting options too.
Stayed 7 nights in Jun 2025

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time sf this resort and I would be happy to come again. The landscape, facilities. And beach were all beautiful. I was surprised at how warm the ocean water was. I didn’t try any of the pools because we stayed in a swim out room—which was my first time stay in this type of room. I loved having my own lounger, area of pool, and view of the beach to access at any time—no getting up early to get a good spot!
Stayed 5 nights in Jun 2025

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and private beach area were phenomenal! The restaurants staff were amazing however the quality of the food wasn’t great. The steak tastes great but the actual meat itself lacked quality. I like street vendors walking the beach but there were none there …. Overall we made the best of it. Again employees were amazing and the location and beach were great !!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura Christine

Traveled with family
Liked: Amenities
Love the beach, and the view
Stayed 5 nights in Jun 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hamdi Abu

Liked: Cleanliness, staff & service, amenities
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
Stayed 5 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Tasha Ann

Stayed 6 nights in Jun 2025

8/10 Good

Devon

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The swimmable beach is so much fun. Jesus and Fermin at the Playa beach bar were phenomenal and never let our glasses empty. The spa is nice but had to listen to construction noise during my visit. Amalia is an amazing massage therapist though. Would definitely recommend this resort.

6/10 Okay

Raul Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome beach access. The sand is literally a few steps from the elevator. The food is really good and overall is a good deal for an all inclusive. Notable mention, for their customer service to: Delia. Hostess from the buffet. Azael and Saira from the Daily Cafe. Naomy from Guest Services. Thanks Hyat Ziva. We will be back. Naomi from Guest Servicess.
Stayed 5 nights in Jun 2025

10/10 Excellent

Calleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We go every year❤️
Stayed 4 nights in Jun 2025

2/10 Terrible

Taira

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed on the 20th floor, had 1 elevator that took forever, then the elevator stopped working so everyone had to use service elevator, it took almost 15-20min to get downstairs. I didn’t have hot water for 3 days. Did not care for management attitude. Its tons of construction going on, so couldn't sleep in. It was so many other things. Overall didn’t care for this resort.
Stayed 7 nights in Jun 2025

8/10 Good

Frank, Concord

Liked: Cleanliness, amenities
Stayed 6 nights in Jun 2025