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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Aerial view
Swim Up Double | Free minibar, in-room safe, desk, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.8

Excellent

Popular amenities

  • All inclusive
  • Spa
  • Bar
    BarBar
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Popular LocationConchas Chinas Beach9 min walk
  • Popular LocationMalecon5 min drive
  • Popular LocationPlaya de los Muertos10 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)33 min drive

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About the neighborhood

Puerto Vallarta

Located in Conchas Chinas within a mile (2 km) of Playa de los Muertos, Hyatt Ziva Puerto Vallarta - All-inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 335-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Conchas Chinas Beach - 9 min walk
  • Olas Altas Street - 3 min drive
  • Malecon - 5 min drive
  • Playa de los Muertos - 10 min drive
  • Garza Blanca Beach - 11 min drive

Getting around

  • The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR): 34-min drive, 9.9 mi/15.9 km.

Restaurants

  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪El Campanario - ‬10 min walk
  • ‪Pureza - ‬2 min walk
  • ‪La Carreta - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Guests of Hyatt Ziva Puerto Vallarta - All-inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this all-inclusive property include a gym, a spa tub, and an outdoor tennis court.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Other amenities include free minibar items, coffee makers, and laptop-compatible safes.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Can I book all-inclusive options at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on Aug 19, 2024 start from $347.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Ziva Puerto Vallarta - All-inclusive?

This property is situated in Conchas Chinas, just steps from Playa Estaca, and within a 10-minute walk of Conchas Chinas Beach and Lindomar Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Is parking available on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, self parking is offered for free at the all-inclusive property. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hyatt Ziva Puerto Vallarta - All-inclusive?

Vita Mar Spa is the property's spa and services include hot stone massages, deep-tissue massages, couples treatments, and detox wraps.

Does Hyatt Ziva Puerto Vallarta - All-inclusive include a casino?

No, Hyatt Ziva Puerto Vallarta - All-inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a spa tub.

What do couples enjoy most about Hyatt Ziva Puerto Vallarta - All-inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and 5 restaurants.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Puerto Vallarta - All-inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Hyatt Ziva Puerto Vallarta - All-inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Puerto Vallarta - All-inclusive though service animals are welcome.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Hyatt Ziva Puerto Vallarta - All-inclusive?

The closest major airport to Hyatt Ziva Puerto Vallarta - All-inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (34 minutes by car).

Are there rooms with balconies at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Ziva Puerto Vallarta - All-inclusive.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 821 out of 1268 reviews" "
Rating 8 - Good. 245 out of 1268 reviews" "
Rating 6 - Okay. 109 out of 1268 reviews" "
Rating 4 - Poor. 54 out of 1268 reviews" "
Rating 2 - Terrible. 39 out of 1268 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Hyatt Ziva for our 20 year anniversary and had a wonderful experience! The staff was always friendly and attentive, and the drinks were awesome! The food options at the restaurants were mostly very good, although we wouldn't recommend the sashimi at the Asian restaurant. We loved being both in the jungle and at the beach. Would definitely recommend!
Stayed 3 nights in Apr 2024

8/10 Good

Dominique

Stayed 4 nights in Apr 2024

10/10 Excellent

XIAN HE, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2024

2/10 Terrible

Peyman

Stayed 3 nights in Apr 2024

10/10 Excellent

Hovhannes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my birthday here with a group of girlfriends. Absolutely loved the property and felt so special! Some of the best food we’ve had at an AI. Definitely will be back!
Stayed 6 nights in Apr 2024

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, good drinks! Food was decent, but a grewt variety
Stayed 5 nights in Apr 2024

10/10 Excellent

Tawny Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the most wonderful time at your resort. The food was delicious, the property was beautiful and the staff so kind and welcoming. Our only note of feedback was the Asian restaurant. Service and food did not match up to the rest of the hotel. We waited about 45 min for our food and had to walk up the bar to get a 2nd glass of wine. Our waiter was rarely around. All of the other restaurants were superb!
Stayed 5 nights in Apr 2024

10/10 Excellent

Derek

Stayed 5 nights in Apr 2024

10/10 Excellent

parisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except choice of restaurants. The Italian and Asian have to improve .
Stayed 5 nights in Apr 2024

8/10 Good

Rory, West Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach, vendors are respectful, beach staff helpful. Cab ride to romantic zone is 5-7 min. Restaurant staff is always willing to modify menu changes. All the other areas are well staffed and attentive to your needs. We have been guests at the Hyatt since they opened. The new general manager whom we met is passionate about maintaining and upgrading the property. He is always walking the property from morning till evening, taking notes and pictures. special mention to all the restaurant teams, Martine, Cesar, Delia, Susanna, Hector. Overall the food at all restaurants was very good.
Stayed 9 nights in Apr 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Always greeted by staff with a smile
Stayed 8 nights in Apr 2024

8/10 Good

Deborah

Stayed 6 nights in Apr 2024

10/10 Excellent

Lourdes, Dixon

Stayed 6 nights in Apr 2024

10/10 Excellent

mariano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2024

10/10 Excellent

ISRAEL, Dixon

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Ziva went above and beyond for their guests with friendly, helpful staff and a beautiful, clean property. I love how family friendly and safe it is as well! We will definitely be visiting again!
Stayed 4 nights in Apr 2024

6/10 Okay

Penny

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

Mahsa

Traveled with family
Liked: Cleanliness, staff & service
Poor entertainment! All restaurants close at 10pm You have to stay in your room if you want to eat after 10pm
Stayed 3 nights in Mar 2024

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful with so many pools and things to do. For me, I like to go shopping to the little stores in the city. Unfortunately, this is not available while vacationing in a resort. The mattress, for me, was a little hard. The food was wonderful with so many options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adulfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and Restaurants were very good for an all inclusive hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024