Skip to main content
Beginning of main content

Barceló Puerto Vallarta - All Inclusive

4.0 out of 5.0

Recent guest reviews

This hotel was rated 4 1/2 stars. Sorry, we give it a 3 star. The hotel is very small, the beach was disappointing and was basically a dock for the boats. It was open to the locals and it was quite crowded. We chose not to use the beach. The gym was probably the worst thing I could say for the hotel. Broken equipment and missing weights, but it was clean. The food was just ok, and we chose to eat at the specialty restaurants to get better food. Again those were just okay as well.

We loved the distance from town but also the local community right across the street and next door. The staff were very knowledgable, friendly, and didn't just push us toward experiences that cost money. The front desk staff, Ricardo, was the most helpful and fun to deal with. Oh, and the food is amazing. Definitely try the Japanese restaurant. We highly recommend!

We have been to other Barcelo resorts before, but this one falls a little bit short. The grounds are beautiful and well kept. The rooms are decent sized but the bed and pillows are not particularly comfortable. The staff was polite and gave very good service. The food and drink quality were a little disappointing. Although there were plenty of choices, the quality was pretty mediocre. Other Barcelos were better. Concierge service was difficult to come by. She was always on the phone, and not always available. She wasn't particularly helpful. A good concierge should bend over backwards to accomadate thier guests. If you choose this hotel, you won't be disappointed, but you probably won't be wowed either.

First visit to this hotel and had a great time. Rooms are very clean and staff is very good. Food was good too.

Wonderful experience all around. Good food, beach accesd

We love Barcelo. The whole experience is fun and comfortable. The staff is the best. They are always trying to please you and smile, and they always dress professionally and treat you like you are special. The staff expresses their gratitude for your choice to stay at Barcelo. The restaurants have a nice variety of foods, and you can eat as healthy as you want to. Always fresh fruits and freshly squeezed juices. Omelette bar is great and one of my favorites are the soups offered, even at breakfast. Thanks for a fun and enjoyable week.

Is fantastic and the grounds and amenities are pretty good. The staff is friendly and works really really hard. The events and activities for ferret best. The food was mediocre and the fancy restaurants were hard to get into. The regular and reservation restaurants are also very best. The biggest disappointment was that my entire family had food poisoning has did everyone we met. We all violently threw up and missed very expensive excursions that we had paid for. They also had Extremely Loud Music going into the early morning which made it very difficult to sleep especially when sick. Overall this is a really nice place and they try hard however they need to fix their food issue and they need to turn down the music which is really quite annoying. The people that we meant we're great and the beach is quite nice too. We did see a lot of people with bug bites however we were okay and didn't get any. My entire family did get severe rash all over the entire body from the food poisoning which still has not gone away now that we are home. Apparently this is quite common. Also as others have mentioned, do not book it excursions inside the hotel or get cash as they devalue the dollar when they apply their own exchange rate.

Nice hotel but it didn't meet all my expectations. It's smaller and the buffet isn't the best, 101 ways to cook telopia if you are looking for seafood. Pools are good, beach not so much. It's small and not comfortable to lay on due to the sloop. Evening entertainment is better than other all inclusive we've stayed at. Massage place recommended by Suzy on the beach is the best.

Wonderful, great staff. Very friendly, and they understood English.

special thanks to humberto, making our stay fantastic every night there was a show activities every day. our second trip back within a year just because of the service and amazing staff many thanks

This was my first trip to an all inclusive and it exceeded my expectations. The pools were warm, the staff was extremely friendly and super accommodating and hard-working. The room was nice, nothing too fancy but not terrible. Just right. The buffet had so much great food and was replenished often! Try the French toast! Its the best French toast ever! Right on the beach in a small bay to ourselves. I would go back in a heartbeat!

First timer for all inclusive resorts and this one was perfect. Buffet had a variety to choose from, the "snack" bar was delicious and basically a fourth meal, and the restaurants were great, too. The staff was excellent and went over and beyond to make sure you had everything you needed at all times. The pools were huge with and the swim up bar was awesome! Rooms were beautiful and complete with an amazing view no matter where your room was! While there we walked to the zoo and also went on an excursion booked through the hotel. $20 60 min massages on the beach HIGHLY recommended! Overall great stay, would go back.

We were scheduled to stay five nights in an oceanfront suite premium level. The suite was not available the front desk told us they would move us the following morning at 9 AM we never heard from them. we had dinner at one restaurant that was absolutely terrible. We checked out after one night and had to find a new hotel.

Albercas limpias y personal muy atento en el restaurante bufete

Great hotel and nice room with view. Book the premium room with the ocean view

Just a great place to relax and enjoy do not even need to leave club premium the only way to go.

everything was awesome at this hotel, from staff, view, food, pools, rooms, entertainment

The hotel is located in a great location with natural landscape that is constantly maintained and looks beautiful. The staff from top to bottom are all accommodating with great attitude.

Doesn't 5 nights and loved it! The only downside was the food wasn't anything to write home about.

Some of the lady's at the check-in/check-out desk need an attitude adjustment. My wife and I both felt some kind of biased treatment for a certain ethnicity in comparison to others. For example, on several occasions I would walk up to an empty bar and be totally ignored for like 30 seconds but when someone of similar Hispanic heritage joins the bar, the bartenders drop everything to serve them first (like I was wearing some kind of invisibility cloak - which is hard to do with a 6'3 240lb black guy with a huge beard). On another occasion we were seated at the buffet and no waiter came to our table to take our drink order. We ate our entire meal while every waiter just walked right by our table (as if we were invisible, again). The dinner reservation girl for the a la carte restaurants was also very unaccommodating. For example, we went around 10am to book dinner reservations. All of their restaurants were booked and all reservations are set in stone and she had no availability anywhere. She didn't even try to help our situation. We ended up going to one of the restaurants around 9pm and there were empty tables everywhere! We pointed out the empty tables and they realized they couldn't bulls**** us and gave us a table. (Scam Alert: Every 2 nights earns you one meal at their a la carte restaurants. So make sure you don't book here! Go to a real all inclusive like Dreams in Punta Cana or Iberostar in Puerto Plata or Lux in Mauritius.) Also, the food is terrible!!!!

Km 11.5 Zona Hotelera Sur Puerto Vallarta JAL

Hotel highlights

  • Free breakfast
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Mismaloya within a 5-minute walk of Playa Mismaloya, Barceló Puerto Vallarta - All Inclusive is within a 15-minute stroll of Vallarta Zoo. This 316-room, 4-star resort has 4 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also near El Eden and Los Arcos.


Dining

Free breakfast is included with your stay. Relish the international cuisine at La Fuente, one of 5 onsite restaurants.


Rooms

All of Barceló Puerto Vallarta - All Inclusive's 316 air-conditioned rooms provide free minibar items, balconies, and coffee makers. Guests can expect WiFi and 40-inch LCD TVs with cable channels. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and safes are also available.


Property features

Guests of Barceló Puerto Vallarta - All Inclusive have access to a full-service spa, 4 outdoor pools, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for USD 75 per vehicle roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this all-inclusive resort include a sauna, an outdoor tennis court, and WiFi in public areas.

Room options

Family

King 1 | King 2 | Sleeps 5

Suite Deluxe Premium Level

King 1 | Full 1 | Sleeps 4

Family Premium Level

King 1 | King 2 | Sleeps 5

Master Suite Ocean View Premium Level

King 1 | Sleeps 2

Guest reviews for Barceló Puerto Vallarta - All Inclusive

Everyone (21) Couples (260) Business (6) Family (189) Other (17) Friends (81)
3

just ok

Everyone

This hotel was rated 4 1/2 stars. Sorry, we give it a 3 star. The hotel is very small, the beach was disappointing and was basically a dock for the boats. It was open to the locals and it was quite crowded. We chose not to use the beach. The gym was probably the worst thing I could say for the hotel. Broken equipment and missing weights, but it was clean. The food was just ok, and we chose to eat at the specialty restaurants to get better food. Again those were just okay as well.

By , from Nebraska on May 16, 2017

Review comment responded on May 18, 2017

Although we sincerely regret reading that your stay at our Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We are looking forward to the opportunity to welcome you back in the near future.

5

great value and experience!

Everyone

We loved the distance from town but also the local community right across the street and next door. The staff were very knowledgable, friendly, and didn't just push us toward experiences that cost money. The front desk staff, Ricardo, was the most helpful and fun to deal with. Oh, and the food is amazing. Definitely try the Japanese restaurant. We highly recommend!

By , from Bend, Oregon on May 8, 2017

Review comment responded on May 10, 2017

Dear Guest, thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We are glad to hear that our resort met your expectations; we work really hard to make unforgettable experiences to all of our guests. We would like to extend an invitation so you could visit us again and make another great experience. Best regards,

4

nice hotel, but doesn't live up to barcelo rep

Everyone

We have been to other Barcelo resorts before, but this one falls a little bit short. The grounds are beautiful and well kept. The rooms are decent sized but the bed and pillows are not particularly comfortable. The staff was polite and gave very good service. The food and drink quality were a little disappointing. Although there were plenty of choices, the quality was pretty mediocre. Other Barcelos were better. Concierge service was difficult to come by. She was always on the phone, and not always available. She wasn't particularly helpful. A good concierge should bend over backwards to accomadate thier guests. If you choose this hotel, you won't be disappointed, but you probably won't be wowed either.

By , from omaha on May 7, 2017

Review comment responded on May 9, 2017

Dear Joe, We thank you for the comments that you just provided to us, we are glad to hear the goods comments and believe that we are going to work on every single detail of our service to improve it. We would be more than glad to have you again in our resort Barceló Puerto Vallarta. Best regards,

5

very clean hotel and great staff.

Everyone

First visit to this hotel and had a great time. Rooms are very clean and staff is very good. Food was good too.

By , from minnesota on Apr 14, 2017

Review comment responded on May 8, 2017

Dear Jerry, thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We are glad to hear that our resort met your expectations; we work really hard to make unforgettable experiences to all of our guests. We would like to extend an invitation so you could visit us again and make another great experience. Best regards,

5
Everyone

Wonderful experience all around. Good food, beach accesd

By on Apr 11, 2017

Review comment responded on May 8, 2017

Dear Guest, we thank you very much for the good comments that jus provided to us and since you enjoyed your stay so much we would like to extend an invitation so you can come again in the near future. Best Regards,

5

very fun, comfortable and pleasant place to stay

Everyone

We love Barcelo. The whole experience is fun and comfortable. The staff is the best. They are always trying to please you and smile, and they always dress professionally and treat you like you are special. The staff expresses their gratitude for your choice to stay at Barcelo. The restaurants have a nice variety of foods, and you can eat as healthy as you want to. Always fresh fruits and freshly squeezed juices. Omelette bar is great and one of my favorites are the soups offered, even at breakfast. Thanks for a fun and enjoyable week.

By , from BIGFORK MONTANA/ MAUI IN WINTER on Mar 27, 2017

Review comment responded on Mar 30, 2017

Dear Linda, thank you very much for sharing this great review of your recent stay at Barceló Puerto Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We are glad to hear that our resort met your expectations; we work really hard to make unforgettable experiences to all of our guests. We would like to extend an invitation so you could visit us again and make another great experience. Best regards,

2

great staff however.....

Everyone

Is fantastic and the grounds and amenities are pretty good. The staff is friendly and works really really hard. The events and activities for ferret best. The food was mediocre and the fancy restaurants were hard to get into. The regular and reservation restaurants are also very best. The biggest disappointment was that my entire family had food poisoning has did everyone we met. We all violently threw up and missed very expensive excursions that we had paid for. They also had Extremely Loud Music going into the early morning which made it very difficult to sleep especially when sick. Overall this is a really nice place and they try hard however they need to fix their food issue and they need to turn down the music which is really quite annoying. The people that we meant we're great and the beach is quite nice too. We did see a lot of people with bug bites however we were okay and didn't get any. My entire family did get severe rash all over the entire body from the food poisoning which still has not gone away now that we are home. Apparently this is quite common. Also as others have mentioned, do not book it excursions inside the hotel or get cash as they devalue the dollar when they apply their own exchange rate.

By , from colorado on Mar 18, 2017

Review comment responded on Mar 22, 2017

Dear JJ, We thank you for staying in Barceló Puerto Vallarta for your vacation at this beautiful destination and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement. We would like to let you know that our hotel undergoes regular independent audits sent both by the company and the tour operators we collaborate with to ensure our strict food safety management procedures. We have tested all our involved areas; food, beverages water and ice and it is confirmed there are no food poisoning elements, however we are highly reinforcing our hygienic procedures in all areas to avoid any situation of this type. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards,

3
Everyone

Nice hotel but it didn't meet all my expectations. It's smaller and the buffet isn't the best, 101 ways to cook telopia if you are looking for seafood. Pools are good, beach not so much. It's small and not comfortable to lay on due to the sloop. Evening entertainment is better than other all inclusive we've stayed at. Massage place recommended by Suzy on the beach is the best.

By , from f on Mar 13, 2017

Review comment responded on Mar 16, 2017

Dear Tim, We would like to thank you for the time you took to tell us the way you spent your vacations with us, we are sorry to hear that our resort Barceló Puerto Vallarta didn´t meet your expectations, thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards,

5

great hotel, right on the beach,

Everyone

Wonderful, great staff. Very friendly, and they understood English.

By , from Oregon on Mar 10, 2017

Review comment responded on Mar 16, 2017

Dear Sherry, we are very happy to hear that your stay in Barceló Puerto Vallarta was great, we apologize for the food inconvenient, I would like to extend an invitation so you can come back and see of what we are capable of. Best regards,

5

excellent service excellent food

Everyone

special thanks to humberto, making our stay fantastic every night there was a show activities every day. our second trip back within a year just because of the service and amazing staff many thanks

By , from sandy ut on Feb 17, 2017

Review comment responded on Feb 20, 2017

Good Afternoon dear Jonathan, firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your vacations and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We hope to see you back the next year Jonathan. Kind Regards