Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
VIP Access

Choose dates to view prices

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Outdoor pool, cabanas (surcharge), pool umbrellas
Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
Av. Francisco Medina Ascencio 2179, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪2 min drive‬
  • Malecon
    ‪4 min drive‬
  • Playa de los Muertos
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Family Room, 2 Double Beds, Non Smoking

  • Partial ocean view
  • 441 sq ft
  • Sleeps 6
  • 2 Double Beds

Fiesta Club Penthouse, 2 Double

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking (Fiesta)

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Fiesta Club Penthouse, 1 King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Sea view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

  • Ocean view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone within a mile (2 km) of Cruise Ship Terminal, Fiesta Americana Puerto Vallarta All Inclusive & Spa is within a few miles (5 km) of other popular sights such as Malecon. This 4-star property has 291 rooms and welcomes guests with 7 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • La Isla - 6 min walk - 0.3 miles
  • Hotel Zone Beach - 8 min walk - 0.5 miles
  • Cruise Ship Terminal - 2 min drive - 1.2 miles
  • Malecon - 4 min drive - 2.3 miles
  • Playa de los Muertos - 5 min drive - 3.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬4 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪La Leche - ‬1 min walk
  • ‪The Market Sea Food - ‬8 min walk
  • ‪La Cantina Sports Bar - ‬2 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
At Fiesta Americana Puerto Vallarta All Inclusive & Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include balconies, minibars, and free local calls.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • La Cevicheria
  • Rosato
  • The Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,274 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 5 accessible parking spaces
  • Elevator (52 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2088 per pet, per day
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 2088 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
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Fiesta Puerto Vallarta
Puerto Vallarta Fiesta
Puerto Vallarta Fiesta Americana
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Fiesta Americana All Inclusive Hotel
Fiesta Americana Puerto Vallarta All Inclusive
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Puerto Valla
Fiesta Americana Puerto Vallarta Hotel
Fiesta Americana Puerto Vallarta
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Fiesta Americana Hotel All Inclusive
Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Hotel
Fiesta Americana
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Fiesta Americana All Inclusive
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Fiesta Americana Puerto Vallarta Spa Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana All Inclusive

Frequently asked questions

Are there all-inclusive rates at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of May 13, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on May 18, 2025 start from $333.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Fiesta Americana Puerto Vallarta All Inclusive & Spa?

This property is situated in Hotel Zone, just steps from Plaza Caracol, and within a 10-minute walk of La Isla and Hotel Zone Beach. You'll also find Cruise Ship Terminal and Malecon within a short drive.

Is parking available on site at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yes, covered self parking is offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Nakawe Spa is the property's spa and services include beach massages, aromatherapy, and Ayurvedic treatments.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a casino on the premises?

No, Fiesta Americana Puerto Vallarta All Inclusive & Spa doesn't have a casino.

Will I find an indoor pool at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a beachfront restaurant.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a hot tub?

No, but this all-inclusive property does have a steam room.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a restaurant that serves breakfast?

Yes, Fiesta Americana Puerto Vallarta All Inclusive & Spa has 7 restaurants, and serves free buffet breakfast each morning.

Will Fiesta Americana Puerto Vallarta All Inclusive & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Fiesta Americana Puerto Vallarta All Inclusive & Spa for a fee of MXN 2088 per pet, per day. The property also provides food and water bowls.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Fiesta Americana Puerto Vallarta All Inclusive & Spa?

The closest major airport to Fiesta Americana Puerto Vallarta All Inclusive & Spa is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 4.4 mi away (14 minutes by car).

Can I book a room with a balcony at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yes, every guestroom at Fiesta Americana Puerto Vallarta All Inclusive & Spa comes with a balcony with some featuring ocean or garden views.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a wedding venue?

Take advantage of the wedding venue at Fiesta Americana Puerto Vallarta All Inclusive & Spa if you plan to say "I do" during your trip.

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 718 out of 1327 reviews
Rating 8 - Good. 301 out of 1327 reviews
Rating 6 - Okay. 174 out of 1327 reviews
Rating 4 - Poor. 78 out of 1327 reviews
Rating 2 - Terrible. 56 out of 1327 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Stayed 4 nights in Mar 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Small Quiet Resort. Need more kid activities. Need more beer varieties.
Stayed 5 nights in Mar 2025

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this property. I have a fiesta club and it was absolutely amazing. The happy hour was phenomenal every single day. I thought the food options were solid if you manage your expectations. The seafood restaurant was probably the best on site. The breakfast buffet had plenty of options and the Mexican was the best. The green juice was fabulous. The staff was also very friendly and at tentative. I definitely would stay at this property again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Homauon

Stayed 5 nights in Jan 2025

10/10 Excellent

Kurt Delmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. We enjoyed it just as much as, if not more than, the first time six years ago. We upgraded to VIP access this time, which got us nicer seating at restaurants (generally out on a patio instead of inside), access to a rooftop pool separate from the main pool, with its own lounge chairs and bar, a room in one of the top two floors of the hotel (ours was top floor), a bottle of champagne upon arrival, and a bar serving our floor exclusively but only in the evenings. That all was nice, but it's not a big difference from what you get for the regular rate. Everything is still quite nice without those extras. The room was clean, quiet and well-designed with plenty of space and a balcony. The biggest plus was the outdoor area. It was nice being away from the crowd for a while at the rooftop pool, but we spend most of our time in the chairs on the beach or by the main pool. We never had trouble getting a chair, but it was close sometimes. I think if they had been busier we might have missed out on chairs sometimes. What sets this place apart is the number of trees and amount of shade on the beach. (Or you can choose to be out in full sunlight.) We've stayed at three places in PV, and researched a dozen others, and this beach area beats anything else we've seen. Full range of ages staying there, from toddlers to retirees. Most of the crowd was maybe in their 40s and 50s. (We are retirees ourselves.) No crazy partiers; a nice atmosphere.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shane

Stayed 3 nights in Feb 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a small all inclusive resort in the cove surrounded by mountains. There is nightly music in the lobby but otherwise not a lot of entertainment. 10 minute drive to downtown. Food was ok. Pool was warm/heated. Worth it to upgrade for access to adult pool. Saw a whale and dolphins during walk on beach. Cleaning staff did walk in room after knocking even though yelled ‘don’t come in I’m in the shower’. Happened 3 times. We would go back.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ruth, Honolulu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fun easy to access and staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Older but recently renovated. Food and bar service was excellent. Liked the Sonne club.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristie, Saint Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful!
Stayed 7 nights in Feb 2025

10/10 Excellent

Nancy Lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not receive the VIP access. We were told that we did not pay for and we could pay 110.00 extra a day if we wanted it. Otherwise hotel and staff we wonderful
Stayed 7 nights in Jan 2025

6/10 Okay

Sylvie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No buffet for dinner. Only 3 restaurants, all requires reservation and a la carte. Only choice, Mexican, Japanese and Italian. One bar during the day at the pool and one bar in evenings at the lounge. No shows in evenings. Not a nice beach to swim. Gets deep after a few steps. Food was good at the breakfast buffet. Food good at restaurants but much too limited. One time, my birthday, 8pm was the earliest we could have dinner. We have been to numerous all inclusive resorts.There was always a buffet for dinner and evening entertainment. Thank goodness we were there only for 4 nights. Not worth the price. We had a club room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Nice
Stayed 7 nights in Jan 2025

4/10 Poor

Hamed Hematyar

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Avoid this hotel for these key reasons: • Nonstop Construction – Loud drilling all day by the pool. • Poor Food Quality – Worse than other all-inclusive resorts.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The club level was amazing we had a marvelous time. The service and food was the best I’ve had at an all inclusive resort.
Stayed 6 nights in Jan 2025

8/10 Good

Alita

Traveled with partner
Overall great resort for the cost, the real selling point is the food options, excellent staff, and location. Rooms and pools are in decent condition for the age of the hotel but need some standard maintenance (missing tiles, cracked furniture ect..). There was active and loud construction during our full stay, while I understand it is necessary guests should have been informed of this prior to arrival, luckily noise only impacted the beach and main pool areas and not the rooms. Room service was excellent although with inconsistent timing and oddly enough would enter to clean and / or restock up to three times per day. The adult only pool was enforced and had a wonderful bar and menu. Adult only restaurant not enforced, despite saying no one under 12 there were infants or toddlers disrupting the atmosphere for both our meals here. The ordered food was excellent, buffets had plenty of options but get there early as temps / quality drops as it sits out. It was also odd that without notice some of the sit and order restaurants were switched to buffet which is not shared at time of reservation so you do not always know what you’ll get. Lack of adult activities or entertainment but there was some live music that was very good and the Fiesta was amazing. Solid 8/10
Stayed 7 nights in Jan 2025

4/10 Poor

Amanda

Stayed 7 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great food, felt very safe, pool was very nice and clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una muy linda ambientacion y una piscina muy grande, la atencion en los restaurantes es excelente. Hay varias amenities a las que se acceden con un pago extra.
Stayed 6 nights in Jan 2025

6/10 Okay

Lisa Marie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very old and needs a major updates. There are only three restaurants and no lunch or dinner buffets so after being there for eight days, we were pretty tired of the food. First four nights there every dinner that we ordered came to us ice cold. After we complained, they were better but not great. Honestly, they didn’t really seem like they cared. The Italian and the Asian restaurants were by far our favorite. The Mexican restaurant was terrible. They played music in the lobby bar every night until and it was extremely loud. The hotel next-door would also have a beach party every night that was right in front of our hotel that was also very loud and could be heard in all of the rooms. The highlight of our trip was Leo the pool bartender. He was phenomenal! Very personable and greeted us every morning when we came down to the pool. He was also the only bartender that really knew how to make a good drink. We have stayed at fiesta Americana‘s and other cities in Mexico and had great experiences, but that was not the case this time. When we checked out, they did not even ask us how our day was. They’re carefree, nonchalant non-caring, attitudes at this hotel were very disappointing. Needless to say, we will not be returning to this hotel the next time we visit Puerto Vallarta.
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Sad there was no transportation from airport. Sad there was a lot of construction going on. Suggest they limit construction to one area at a time.
Stayed 8 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with the best house keeping and room service
Stayed 5 nights in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! Amazing services
Stayed 6 nights in Jan 2025