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Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
VIP Access

Choose dates to view prices

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Outdoor pool, cabanas (surcharge), pool umbrellas
Property video
Honeymoon Suite | Beach/ocean view
Terrace/patio
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Av. Francisco Medina Ascencio 2179, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Place, La Isla
    ‪7 min walk‬
  • Place, Hotel Zone Beach
    ‪9 min walk‬
  • Place, Cruise Ship Terminal
    ‪2 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 2

View all photos for Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

8.8 out of 10
Excellent
(41 reviews)
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

9.0 out of 10
Wonderful
(31 reviews)
  • 334 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Outdoor pool, cabanas (surcharge), pool umbrellas

Club Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Fiesta)

Outdoor pool, cabanas (surcharge), pool umbrellas

Club Room, 2 Double Beds, Non Smoking (Fiesta)

8.6 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

View from room

Family Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 441 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(24 reviews)
  • 420 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(32 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite

Outdoor pool, cabanas (surcharge), pool umbrellas

Honeymoon Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fiesta Club Penthouse, 1 King

Outdoor pool, cabanas (surcharge), pool umbrellas

Fiesta Club Penthouse, 1 King

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Fiesta Club Penthouse, 2 Double

Outdoor pool, cabanas (surcharge), pool umbrellas

Fiesta Club Penthouse, 2 Double

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Fiesta Club King Room

Minibar, in-room safe, desk, blackout drapes

Fiesta Club King Room

  • Sleeps 2

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, blackout drapes

Honeymoon Suite

  • Sleeps 2

View all photos for Deluxe Ocean View Room with Two Double Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Room with Two Double Beds

  • Sleeps 3

View all photos for Superior Two Double Room with Partial Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Two Double Room with Partial Ocean View

  • Sleeps 3

View all photos for Superior Deluxe King Room With Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Deluxe King Room With Ocean View

  • Sleeps 2

Fiesta Club Penthouse, 2 Double

  • Sleeps 3

Club King Room-Non-Smoking

  • Sleeps 2

View all photos for Fiesta Club Two Double Room

Minibar, in-room safe, desk, blackout drapes

Fiesta Club Two Double Room

  • Sleeps 3

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone within a mile (2 km) of Cruise Ship Terminal, Fiesta Americana Puerto Vallarta All Inclusive & Spa is within a few miles (5 km) of other popular sights such as Malecon. This 4-star property has 291 rooms and welcomes guests with 7 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Plaza Caracol - 2 min walk - 0.1 miles
  • La Isla - 7 min walk - 0.4 miles
  • Hotel Zone Beach - 9 min walk - 0.5 miles
  • Playa Las Glorias - 17 min walk - 0.9 miles
  • Cruise Ship Terminal - 2 min drive - 1.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬4 min walk
  • ‪La Trattoria - ‬8 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪El Patron Restaurant & Cantina - ‬8 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
At Fiesta Americana Puerto Vallarta All Inclusive & Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include balconies, minibars, and free local calls.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • La Cevicheria
  • Rosato
  • The Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,274 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 5 accessible parking spaces
  • Elevator (52 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2088 per pet, per day
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 2088 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta
Fiesta Puerto Vallarta
Puerto Vallarta Fiesta
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
Fiesta Americana All Inclusive Hotel
Fiesta Americana Puerto Vallarta All Inclusive
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Puerto Valla
Fiesta Americana Puerto Vallarta Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta Hotel All Inclusive
Fiesta Americana Hotel All Inclusive
Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Hotel
Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana All Inclusive

Frequently asked questions

Are there all-inclusive rates at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on Dec 15, 2025 start from $324.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Fiesta Americana Puerto Vallarta All Inclusive & Spa?

This property is situated in Hotel Zone, just steps from Plaza Caracol, and within a 10-minute walk of Hotel Zone Beach and La Isla. You'll also find Cruise Ship Terminal and Malecon within a short drive.

Is parking available on site at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yes, covered self parking is offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Nakawe Spa is the property's spa and services include beach massages, aromatherapy, and Ayurvedic treatments.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a casino on the premises?

No, Fiesta Americana Puerto Vallarta All Inclusive & Spa doesn't have a casino.

Will I find an indoor pool at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Fiesta Americana Puerto Vallarta All Inclusive & Spa?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a beachfront restaurant.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a hot tub?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a restaurant that serves breakfast?

Yes, Fiesta Americana Puerto Vallarta All Inclusive & Spa has 7 restaurants, and serves free buffet breakfast each morning.

Will Fiesta Americana Puerto Vallarta All Inclusive & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Fiesta Americana Puerto Vallarta All Inclusive & Spa for a fee of MXN 2088 per pet, per day. The property also provides food and water bowls.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Fiesta Americana Puerto Vallarta All Inclusive & Spa?

The closest major airport to Fiesta Americana Puerto Vallarta All Inclusive & Spa is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 4.4 mi away (14 minutes by car).

Can I book a room with a balcony at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yes, every guestroom at Fiesta Americana Puerto Vallarta All Inclusive & Spa comes with a balcony with some featuring ocean or garden views.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a wedding venue?

Take advantage of the wedding venue at Fiesta Americana Puerto Vallarta All Inclusive & Spa if you plan to say "I do" during your trip.

Reviews

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 764 out of 1337 reviews
Rating 8 - Good. 297 out of 1337 reviews
Rating 6 - Okay. 158 out of 1337 reviews
Rating 4 - Poor. 59 out of 1337 reviews
Rating 2 - Terrible. 59 out of 1337 reviews

Reviews

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and attentive. Some staff remembered guest names and their favorite drink. Great breakfast options. The mariscos restaurant was excellent. The Asian restaurant was ok, but not what I’m used to. The Italian place was also ok - not the best. The Mexican restaurant was disappointing. The food should be the best since we are in Mexico. I had better Mexican food outside of the hotel. However, overall I was happy with the hotel and all inclusive experience because of the staff and the different options.
Stayed 8 nights in Nov 2025

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive was great! The staff was exceptional! I would and will return to this location. I had a great time and the staff bartenders servers and concierge were very good, friendly, helpful and attentive!
Stayed 8 nights in Nov 2025

10/10 Excellent

Eric

Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!! Only thing would be not enough night life
Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family resort!
Stayed 4 nights in Aug 2025

10/10 Excellent

Albert, Sahuarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought felt that the staff is what made this resort a hit. Ivan at the swim up bar, Marcos at the breakfast buffet, ximena at the cevicheria, Pablo at the Asian restaurant, Ricardo at the activities booth, all went above and beyond. Resort was clean, my room was also stocked with drinks and clean, all in all a great experience.
Stayed 3 nights in Aug 2025

2/10 Terrible

tanner william

Traveled with partner
Disliked: Staff & service, amenities
So I stayed here, ZERO STARS DONT WASTE YOUR MONEY SO I didn’t want a “party” hotel with music all night etc, thought this would be a happy medium as they make it seem by there description…. They had no music, no nothing they had one event sushi making at lunch!! That’s the only event they held pools closed by 9 not nearly enough seats by the pool maybe 50 chairs there tops. what they don’t tell you, adult only bar/pool closes at 5 and swim up bar closes at 7, and there doing pool chemicals by 9 so can’t swim there, main bar is open till 10 or 11 but huge line, takes about 15 min to get drink, restaurant you HAVE to book an appointment to eat even if there empty, and tried all 3 for dinner and got RAW CHICKEN at all 3, room service foods pretty good, takes about 1 hr minimum for it to arrive, and they tap on the door I mean “tap” ONCE (you can’t even hear over the TV) then if you don’t open it they walk away and you have to re-order, it’s a complete joke, had to get a new room, (we stayed on the 9th floor penthouse) because there was ANTS all over the walls everywhere, they gave me a new room after I demanded one, they kept saying they’ll clean it then it’ll be fine, I’m on vacation I just paid $5000 for and there trying to tell me to suck it up, after arguing I got a new room but it’s all a complete joke, DONT waste your money on the penthouse, just get a king size regular room, ONLY difference is same size room/bathroom etc penthouse is just top floor and 20 ft ceilings
Stayed 7 nights in Aug 2025

10/10 Excellent

Lucy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and beautiful area. Everything is super convenient and the food is amazing as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Perla

Liked: Cleanliness
Siempre la amabilidad, y hospitalidad son de encanto. El mejor lugar para disfrutar de unas vacaciones en Vallarta.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lewis D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Saul

Liked: Cleanliness
Food options and bed comfort were top tier
Stayed 4 nights in Aug 2025

6/10 Okay

Martha Jessica, Downey

Liked: Cleanliness
Disliked: Amenities
The VIP WAS only a high rating because of the people they are very friendly and eager to hel
Stayed 6 nights in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the "check-in" with guests about things theyd like was after 1-2 days, but ours was day b4 we left. Food was great, but wished there was a bigger selection to order from- especially at lunch. It was difficult to navigate first several days.
Stayed 7 nights in Aug 2025

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
JJ was the best bar man
Stayed 5 nights in Jul 2025

10/10 Excellent

Rajko

Stayed 6 nights in Jul 2025

10/10 Excellent

Boro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,we will be back!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort!
Stayed 1 night in Jul 2025

4/10 Poor

Luis

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Its an old property. Nothing to be wowed, except an adult pool that is an extra fee. Felted nickel and dimed during our stay. Would not recommend
Stayed 3 nights in Jul 2025

8/10 Good

Benjamin Michael, San Mateo

Stayed 7 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 4 nights in Jul 2025

8/10 Good

carla

Stayed 1 night in Jul 2025

4/10 Poor

alexis A

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The pool was filthly, the pillows had mold, and they wouldn’t clean the room floors. Food options were okay except for the Asian style restaurant, they sat us in a table that made us believe we were getting a tepanyaki dinner but they just needed to use it as seating. Each restaurant asked if we had any allergies and in one restaurant they brought us some desserts, in one dessert it has peanuts and my son is allergic! We stated he was allergic to peanuts before entering the restaurants. We would not go back to fiesta Americana.
Stayed 6 nights in Jul 2025

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