Great staff. Good staff. Good food.
The area is super good close to the Malecon, the resort is excellent and beautiful clean and is security
The rooms need to be updated. Otherwise, very pleasant place for family. Especially, the entertainment team!
Everything was great, we enjoyed everything in and out of it. Definitely will be going back!
Overall it's a good place,good location clean and good beach but could use more servers.
Good grocery store across street. All inclusive not necessary with easy breakfast and lunch in room and restaurants for dinner
Very nice hotel!
Check in gave us crap room. One bed instead of two. Microwave cord didn't reach outlet had to put it on sink. No dressers for storage, leaking bathroom sink. Safe didn't work. Concierge didn't do her job
We visit annually and the reason is to see the friendly staff at the property. They are like family and that makes it a home away from home.
I was surprised by receiving a complimentary breakfast buffet every day that was not listed in the Orbitz description.
K
It's in between shopping centers and close by (10 min- driving distance "El Malecon". Family friendly is a plus for us! We have 2 children that had a blast at the pools.
Thank you for everything me and family had great time staying with you guys
Very nice hotel with a view but it’s very loud you the way you hotel is built you could hear everything from the lobby even on the 4th floor. Another thing is they charge for Wifi
Great property to stay in PV--also easy to get downtown.
Don’t do it through orbitz they are scandalous and restricted freedom of speech for the best rate— don’t trust the free breakfast— it’s a hassle to proof or asking for ADA accommodation prior to your visit, Orbitz’s request is useless. I’m filing a complaint w/USDOJ . It’s time for American to hold booking site responsible for false promises. If you want to or have a class action against orbitz or Expedia, for false advertisement, let me know. Humberto was great along with Alonso and the rest of the staffs. It’s the best maintained, beautiful swimming pool with full kitchen. The food quality improved since 10 years ago. They even added a crepe, ice cream, expresó bar in the lobby— good move. They even have a hibachi grill on-site. Breakfast was delicious and plated well. It’s one of the few hotel that you can swim at the ocean— soft waves.
We love everything about this property EXCEPT the bed pillows. They were too hard.
22 vacations to Mexico and this is the WORST property we’ve stayed at. We booked a junior suite and 1 bedroom with ocean view. Property was overbooked and owners get preference. They put us in a 2 bedroom in the old building with a door that didn’t close all the way and parking lot view. 3 days later we were given keys to a junior suite. We hauled our luggage up to the room and entered. The people had not checked out. So much for security in this place. Manager Claudia did not offer anything for our inconvenience. We had to pressure her. 90% of the rooms do not have ocean view, so don’t believe the description on Orbitz. There is no shuttle to the airport.
Lovely property the only reason I didn't give it an excellent is because it's older and smaller than the newer fancier property in Nuevo Vallarta. I loved it but want others not to be disappointed. We weren't. Restaurants are pricey but location gives you the opportunity to go out and enjoy restaurants off the property. The pitch to buy their timeshare was reasonable and they weren't pushy.
Located in South Hotel Zone within a mile (2 km) of Cruise Ship Terminal, Villa del Palmar Beach Resort and Spa, Puerto Vallarta is within a few miles (5 km) of other popular sights such as Malecon. This 395-room, 3.5-star aparthotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.
There are ample dining options with 5 onsite restaurants, including The Market, which specializes in seafood and serves breakfast and dinner, and El Patron with pleasing garden views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Each apartment is individually decorated and features a kitchen with a refrigerator, a microwave, and a stovetop. Guests can expect to find free WiFi and a 32-inch TV with cable channels. Other standard amenities include a coffee maker, free local calls, and a ceiling fan.
Guests of Villa del Palmar Beach Resort and Spa, Puerto Vallarta have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 240.00 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach aparthotel include a gym, 2 spa tubs, and a sauna.
Great staff. Good staff. Good food.
The area is super good close to the Malecon, the resort is excellent and beautiful clean and is security
Dear Martha, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to serve you and yours in the future when you come to your home away from home once again. Kind regards, General Manager
The rooms need to be updated. Otherwise, very pleasant place for family. Especially, the entertainment team!
Dear Elizet, I appreciate the time you took to share your experience with us. I am very sorry to learn that your recent visit didn´t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, General Manager
Everything was great, we enjoyed everything in and out of it. Definitely will be going back!
Dear Julio Cesar, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to serve you and yours in the future when you come to your home away from home once again. Kind regards, General Manager
Overall it's a good place,good location clean and good beach but could use more servers.
Dear Alejandro, Thank you for taking the time to share your comments with us and for trusting in us to spend your vacation. I am sorry that we did not provide the experience that you and your family expected. It is very important for us to know the areas that we need to improve. You can be sure that your comments will be taken into consideration and we will act in a timely manner to prevent this from happening again. Kind regards, Juliana Batiza General Manager
Good grocery store across street. All inclusive not necessary with easy breakfast and lunch in room and restaurants for dinner
Dear Robert, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to being of service to you and yours in the future when you come home again. Kind regards, General Manager
Very nice hotel!
Dear Areli en Orbitz, Thank you for providing us the opportunity of hosting you at Villa del Palmar Puerto Vallarta and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests´ satisfaction possible. It will be an honor for Villa del Palmar Puerto Vallarta to have you back and offer you our sincere hospitality on your next visit. Kind regards, General Manager
Check in gave us crap room. One bed instead of two. Microwave cord didn't reach outlet had to put it on sink. No dressers for storage, leaking bathroom sink. Safe didn't work. Concierge didn't do her job
Dear Karla, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit didn´t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for wich we are recognized. Kind regards, The Management
We visit annually and the reason is to see the friendly staff at the property. They are like family and that makes it a home away from home.
Dear Lia, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than home. We will pass on your words of praise to those that were involved in helping to insure that all were happy with this vacation and let them know that their efforts are very appreciated. We look forward to being of service to you and yours in the future when you come home once again. Kind regards, General Manager
Dear Jazmine, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to serve you and yours in the future when you come to your home away from home once again. Kind regards, General Manager