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Recent guest reviews

Beautiful property and experience can't wait to visit the cobo location! WILL RETURN & HIGHLY RECOMMEND!

Have very mixed feelings. Physically, the hotel & facilities are gorgeous! We voiced several complaints relative to extremely noisy neighbors, presumably owners. We were glad handed by general manager and general sales mgr, with no action or satisfaction likely because owners/elite members are permitted to run a muck. Other complaint was due to on site wedding where resort guests were removed abruptly and without notice from a pool for wedding day setup. A simple advance notice would have been welcomed.

First, let me state I travel to Mexico several times a month for business. Second, it pains me to write a somewhat negative review in light of the great efforts and courtesy of all waiters and service personal (in particular kudos to Ruben at Bianca Blue restaurant for his follow up on a criticism). I blame squarely management for all the shortcomings. What disappoints: 1- Room locations: we splurged on a "panoramic" room "within a 5 minute walk of the beach". What the website description omits to state is that the rooms in that building are on the other side of the coastal road, away from the sounds of the sea (all you hear is the humming of AC units and trucks passing by), and that you need to take a bus (which comes precisely every 15 minutes) if you want to avoid hiking a steep hill with many steps. 2- Beach: the beach very tiny (artificial as the surrounding are rocks), and 1/3 of it is reserved for an absent "elite group". 3- Food: the food is good, not great. When you claim a chef having training with Adrian Feria (El Buli) and jose Andres, you expect more. In particular, more local options would be great (as in, fresh fish, not frozen salmon or tuna..). 4- Sport facilities: I schlepped my tennis gear to find a court in complete disrepair, without a net. 5- All inclusive: you need to sign receipts for everything you consume, which defeats the point of all inclusive. What was good? : 1-rooms are spacious, super clean, well attended. 2- pools are beautiful

Just breathtaking ... the spa was amazing! Will be back soon. The people are very friendly and make you feel very welcomed.

This is our 3rd stay at an all-inclusive in Puerto Vallarta, but first time to Garza Blanca. Room in tower 4 was clean, spacious and amazing views. we had great service at all of the restaurants and the pool/beach areas. Very attentive housekeeping staff - came 1x per day and also again in evening for turn-down service to replenish towels, coffee, etc. The grounds are beautiful, with amazing views of gulf and mountains. All around it was a great family experience!

Everything about this place was amazing. The rooms were unreal, pools amazing and food spectacular. Weather was absolutely perfect and not a single mosquito seen. Only thing was the waiters by the pool seem to get less attentive each day you're there, even with tipping on top of all inclusive. Even so, still awesome place for a relaxing peaceful vacation.

Km 8 Carretera Barra de Navidad Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Garza Blanca Beach and Playa Gemelas
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in South Shore Hotel Area, Garza Blanca Residences All Inclusive is within a 5-minute walk of Garza Blanca Beach and within 15 minutes of other popular attractions like Playa Gemelas. This 164-room, 5-star property has 3 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. There are multiple options for onsite dining with 5 restaurants, including Blanca Blue Restaurant, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Bocados STK Bites Meats with its ocean views. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 164 air-conditioned rooms feature 3 bathrooms and furnished balconies. Guests can expect free WiFi and TVs with satellite channels and DVD players. Bathrooms have hair dryers and designer toiletries. Microwaves, stovetops, and coffee makers are other standard amenities.


Property features

Garza Blanca Residences All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.

Room options

Ultra Junior Panoramic Suite

1 King Bed | Sleeps 2

Oceanfront Penthouse

3 King Beds | Sleeps 6

Ultra Two Bedroom Panoramic Suite

1 King Bed and 2 Queen Beds | Sleeps 6

Ultra Three Bedroom Panoramic Suite

2 King Beds, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Guest reviews for Garza Blanca Residences All Inclusive

Everyone (6) Couples (1)
5
Partner Couples

Beautiful property and experience can't wait to visit the cobo location! WILL RETURN & HIGHLY RECOMMEND!

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

Dear guest, Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 2, 2019

On behalf of our Garza Blanca team, we look forward to your next visit! Kind regards, Daniel López Tarragato General Manager Garza Blanca Preserve, Resort & SPA

3
Everyone

Have very mixed feelings. Physically, the hotel & facilities are gorgeous! We voiced several complaints relative to extremely noisy neighbors, presumably owners. We were glad handed by general manager and general sales mgr, with no action or satisfaction likely because owners/elite members are permitted to run a muck. Other complaint was due to on site wedding where resort guests were removed abruptly and without notice from a pool for wedding day setup. A simple advance notice would have been welcomed.

By , from phila on May 29, 2018

Review comment responded on Jun 7, 2018

Dear becca, Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Philipp Real General Manager

3

deceptive practices, mistakes penalize property

Everyone

First, let me state I travel to Mexico several times a month for business. Second, it pains me to write a somewhat negative review in light of the great efforts and courtesy of all waiters and service personal (in particular kudos to Ruben at Bianca Blue restaurant for his follow up on a criticism). I blame squarely management for all the shortcomings. What disappoints: 1- Room locations: we splurged on a "panoramic" room "within a 5 minute walk of the beach". What the website description omits to state is that the rooms in that building are on the other side of the coastal road, away from the sounds of the sea (all you hear is the humming of AC units and trucks passing by), and that you need to take a bus (which comes precisely every 15 minutes) if you want to avoid hiking a steep hill with many steps. 2- Beach: the beach very tiny (artificial as the surrounding are rocks), and 1/3 of it is reserved for an absent "elite group". 3- Food: the food is good, not great. When you claim a chef having training with Adrian Feria (El Buli) and jose Andres, you expect more. In particular, more local options would be great (as in, fresh fish, not frozen salmon or tuna..). 4- Sport facilities: I schlepped my tennis gear to find a court in complete disrepair, without a net. 5- All inclusive: you need to sign receipts for everything you consume, which defeats the point of all inclusive. What was good? : 1-rooms are spacious, super clean, well attended. 2- pools are beautiful

By , from San Antonio on May 29, 2018

Review comment responded on Jan 31, 2019

Dear Fred, Thank you for expressing your great satisfaction with Garza Blanca Preserve, Resort & SPA and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Ruben, and the team members you mentioned. On behalf of our Garza Blanca team, we look forward to your next visit! Kind regards, Philipp Real General Manager

5

friendly staff.. just beautiful for a get away!

Everyone

Just breathtaking ... the spa was amazing! Will be back soon. The people are very friendly and make you feel very welcomed.

By on Oct 14, 2017

Review comment responded on Oct 25, 2017

Dear Guest, Thank you for providing us the opportunity of hosting you at Garza Blanca Preserve, Resort & SPA and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Garza Blanca to have you back and offer you our sincere hospitality on your next visit. Kind regards, Eliezer Quiñones General Manager Garza Blanca Preserve, Resort & SPA

5

great rooms, location and very attentive staff!

Everyone

This is our 3rd stay at an all-inclusive in Puerto Vallarta, but first time to Garza Blanca. Room in tower 4 was clean, spacious and amazing views. we had great service at all of the restaurants and the pool/beach areas. Very attentive housekeeping staff - came 1x per day and also again in evening for turn-down service to replenish towels, coffee, etc. The grounds are beautiful, with amazing views of gulf and mountains. All around it was a great family experience!

By on Aug 7, 2017

Review comment responded on Aug 12, 2017

Dear Guest, Thank you very much for your wonderful review. We can not be more pleased to know you had a great stay and enjoyed the amazing views, your room and the attentive service of our valued team. I look forward to welcome you back very soon. Best regards, Eliezer Quiñones General Manager

5

amazing relaxing vacation

Everyone

Everything about this place was amazing. The rooms were unreal, pools amazing and food spectacular. Weather was absolutely perfect and not a single mosquito seen. Only thing was the waiters by the pool seem to get less attentive each day you're there, even with tipping on top of all inclusive. Even so, still awesome place for a relaxing peaceful vacation.

By , from NY on Feb 20, 2017

Review comment responded on Feb 25, 2017

Dear Renee, Thank you very much for your feedback. I am happy you had an amazing and relaxing stay with us and enjoyed the room, pools and our wonderful food. I appreciate your comments and hope to welcome you back in the not too distance future. Warm regards, Eliezer Quiñones General Manager

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