I reserve a king size bed with ocean view but when I check in they give me a double bed with a partial ocean view. Obviously the price for the room I’ve choose was expensive than the one they put me in, I request and explain them that I paid more for the room I supposed to have but they told me that the system choose that room and they sorry that orbitz charge more for it. And if I do wanted to change rooms I have to visit the front desk very early morning to see if one of those rooms where available. Inaceptable, disappointing and disrespectful.
Right on the beach, great location! Rooms/furniture are worn but okay. No guests allowed on property. Mostly accommodating staff = A-
Beautiful and inexpensive place located in the heart of Zona Romantica and right on the beach. Can't go wrong.
Resraurant clean good food great service nice clean room free upgrade
Horrible, don’t go to this hotel; dirty room and unfriendly staff, the hotel needs to change its manager and staff
Great service.
great location, in downtown, and on the beach.
The property is a charming Spanish style, but is dated. It is located right on the beach and within walking distance of everything in the Romantic Zone of Puerto Vallarta. I would recommend the property. But, having a friend or guest to your room is prohibited unless you pay $250 pesos and sign them in at the front desk. This makes it diffucult if you just want to invite a friend over for a visit to enjoy the sunset or just use the room to change into a swim suit for the beach.
Just the fact that you can choose your own available beach umbrella and chill on the beach.
I have always stayed at the Topicana and loved it but this trip was different . I will never go back. Check-in took over 30 minutes , the elevators were out except one where most of the buttons did not work . The hotel was super loud , and not clean dust everywhere. I do love the old building and I hope they get their act together . So sad
When I was there 4 months ago One of the two elevators was being repaired And was not operating not a big deal as there was another one to use I went on 4/21/ 21 Both elevators were not working They gave me a room on the 7th floor And was told to use the stairs Over 125 stairs to climb I have a heart valve repair so was not at all happy with this I was trapped in my room Or trapped when I went out to town I had three days left on my resv. And checked out Orbitz sent me a email saying “No refund “ Which I will dispute DO NOT BOOK A ROOM HERE
The location and staff, food need help! Always helpful with a smile
No wifi in the rooms, other than the lobby property not taken care of, the light in the bathroom was very poor, only 2 charges for the entire room (junior suite), bed mattress was good
We liked everything Location Service Hospitality
Construction right outside our room, NO INTERNET IN THE ROOMS! Horrible reception...AVOID THIS PLACE AT ALL COSTS!!!
Great location by the ocean. Walking distance to the Malecón. Great scenery, enjoyed the view of the ocean every morning. Outside was a bit noisy due to construction going on.
Located in Romantic Zone, Hotel Tropicana is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 203-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a bar/lounge.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 8:30 AM to noon.
Hotel Tropicana's 203 air-conditioned rooms provide free bottled water, ceiling fans, and safes. Guests can expect to find TVs with cable channels. Hair dryers and phones are other standard amenities.
Guests staying at Hotel Tropicana enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Free offsite parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include a garden, a TV in a common area, and a porter/bellhop.
I reserve a king size bed with ocean view but when I check in they give me a double bed with a partial ocean view. Obviously the price for the room I’ve choose was expensive than the one they put me in, I request and explain them that I paid more for the room I supposed to have but they told me that the system choose that room and they sorry that orbitz charge more for it. And if I do wanted to change rooms I have to visit the front desk very early morning to see if one of those rooms where available. Inaceptable, disappointing and disrespectful.
Right on the beach, great location! Rooms/furniture are worn but okay. No guests allowed on property. Mostly accommodating staff = A-
Beautiful and inexpensive place located in the heart of Zona Romantica and right on the beach. Can't go wrong.
Resraurant clean good food great service nice clean room free upgrade
Horrible, don’t go to this hotel; dirty room and unfriendly staff, the hotel needs to change its manager and staff
Great service.
great location, in downtown, and on the beach.
The property is a charming Spanish style, but is dated. It is located right on the beach and within walking distance of everything in the Romantic Zone of Puerto Vallarta. I would recommend the property. But, having a friend or guest to your room is prohibited unless you pay $250 pesos and sign them in at the front desk. This makes it diffucult if you just want to invite a friend over for a visit to enjoy the sunset or just use the room to change into a swim suit for the beach.
Just the fact that you can choose your own available beach umbrella and chill on the beach.
