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Recent guest reviews

A great location near of everything in Pto Vallarta. My room has an sea view, but above of the hotel back side (not that nice view). Most of the employees were nice, but some of them (pool guard) weren’t.

it is not a place for my family manny gets around It does not have a lot of parking and it does not have good air conditioning

Great hotel! Right on the beach. Friendly staff and walkable to everything. My go to hotel while in PV!

LOVED THE LOCATION, POOL, STAFF....... UNFORTUNATELY NO WIFI ABOVE THE 3RD FLOOR... US AND NUMEROUS OTHERS HAVE TO GO TO THE LOBBY TO USE WIFI...

I hated that no spoke any English they were not accommodating..... i will never go back

.Nice place form the rooms to the staff Very clean

Great location!!! The ocean view from my room were amazing!!!! Listening to the waves crashing at night was extremely relaxing. The room was large and clean. The only issues with the room was the sliding door to the balcony was very hard to close.... probably needed some WD-40 Oil. The hotel website lists"breakfast in room" as a hotel amenity, however I was told by a restaurant staff "breakfast in room" was not provided. So, it sounds like the website needs to be corrected not to misinform future guests.

The proximity to the beach and old town makes this a great location.

Excellent location, right on the beach, with 2 pools as well. Our basic room had a balcony with ocean view, which was wonderful. Was a little loud with street noise from the door side of the room, which faced the city. We spent 5 nights in 3 different hotels in/around PV to try different experiences, and this was my favorite. Plan to stay here for more nights on our next trip!

Like every other hotel in PV, they promise you a king bed and give you 2 full size beds. Two adults in a full is almost impossible. The staff wasn’t helpful in fixing this issue. They didn’t care. But the room is decent size and a/c was cold.

It was a perfect location. Room cleanest not that good. I didn't get the room i want it , instead i got the corner room where i coulndt see anything and only street noise (i ask for a ocean view and even reserved with 8 months anticipated). The staff was distracted and not as helpful. Overall the location is perfect! Just need a lil improvement. Thanks

The location is perfect, the hotel itself is really pretty, the rooms are just OK, but the views are incredible. My biggest gripe is that WiFi is only available in the lobby in front of the registration desk. If they made WiFi available in the rooms, restaurant, pool area and beach, I’d stay there every time I go, no questions asked!

This is an old fashioned Mexican hotel, underscore old. It does not feel like a chain operation at all. The front desk is pretty slow with a lot of paperwork and files, even though they also have computers. But, the rooms were super affordable, really comfortable, hot water on demand, ocean view. Everything is pretty old as far as tile, floors, and fixtures, but well kept, clean, and just a very welcoming feel.

The hotel is older (58 years), however we found the room clean & comfortable. The few problems we had with the room were taken care of immediately, the smell of something burning had staff in our room w/in seconds, turns out to be the surge protector to the tv, the other was coming in late & finding water on the floor, turns out the air conditioner had plugged up & was resolved immediately. The grounds are absolutely beautiful and well maintained. We found the staff to be friendly and helpful. Staying in the "romantic" or old town area was easy to walk anywhere, good restaurants, bus service, whatever. We will stay at the Tropicana again!

Great, inexpensive place. Loved the location. Close to the Malecon.

Amapas #214 Col. Puerto Vallarta JAL

Hotel highlights

  • Steps from Playa de los Muertos
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Romantic Zone, Hotel Tropicana is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 160-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and an outdoor pool.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 8:30 AM to noon.


Rooms

All of Hotel Tropicana's 160 air-conditioned rooms provide free bottled water, ceiling fans, and safes. Guests can expect to find TVs with cable channels. Phones and free toiletries are other standard amenities.


Property features

At Hotel Tropicana, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include express check-in, a porter/bellhop, and a TV in a common area.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Junior Suite, 2 Double Beds

Full 2 | Sleeps 4

Superior Room

Full 2 | Sleeps 4

Guest reviews for Hotel Tropicana

Everyone (55) Couples (14) Family (2) Friends (8) Other (17)
5
Partner Couples

A great location near of everything in Pto Vallarta. My room has an sea view, but above of the hotel back side (not that nice view). Most of the employees were nice, but some of them (pool guard) weren’t.

By on Sep 22, 2019

Review comment responded on Oct 16, 2019

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

1
Everyone

it is not a place for my family manny gets around It does not have a lot of parking and it does not have good air conditioning

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

We are sorry for the inconvenience you had at the hotel, we will work more in quality service.

4
Everyone

By on Jun 25, 2019

Review comment responded on Aug 7, 2019

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

5
Everyone

Great hotel! Right on the beach. Friendly staff and walkable to everything. My go to hotel while in PV!

By on May 29, 2019

Review comment responded on May 31, 2019

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay.

4
Partner Couples

LOVED THE LOCATION, POOL, STAFF....... UNFORTUNATELY NO WIFI ABOVE THE 3RD FLOOR... US AND NUMEROUS OTHERS HAVE TO GO TO THE LOBBY TO USE WIFI...

By on May 28, 2019

Review comment responded on May 31, 2019

We are sorry for the inconvenience you had at the hotel, we will work more in quality service.

4
Everyone

By on May 2, 2019

1
Partner Couples

I hated that no spoke any English they were not accommodating..... i will never go back

By on Apr 5, 2019

Review comment responded on May 13, 2019

We are sorry for the inconvenience you had at the hotel, we will work more in quality service.

5
Families

.Nice place form the rooms to the staff Very clean

By on Apr 1, 2019

Review comment responded on Apr 18, 2019

Hotel Tropicana wants to thank you for choosing our hotel as your destination, We hope you book in a future with us as your best stay. kind regards..

5
Families

Great location!!! The ocean view from my room were amazing!!!! Listening to the waves crashing at night was extremely relaxing. The room was large and clean. The only issues with the room was the sliding door to the balcony was very hard to close.... probably needed some WD-40 Oil. The hotel website lists"breakfast in room" as a hotel amenity, however I was told by a restaurant staff "breakfast in room" was not provided. So, it sounds like the website needs to be corrected not to misinform future guests.

By on Feb 18, 2019

Review comment responded on Apr 16, 2019

hotel tropicana wants to thank you for choosing our hotel as your destination,We appreciate your comments to improve our room service.We hope your stay in the future with us.

4
Everyone

The proximity to the beach and old town makes this a great location.

By on Jan 29, 2019

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