6/10 Okay
Nicholas, Santa Paula
Sep 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seemed really unique online. However, the photos made it seem much more clean than it actually was. There were cats in the lobby (great if you're a cat person). The pool seems misrepresented too. It's very small. However, it has a nice small bar there with a friendly bartender. My room was acceptable but required walking up a small, narrow, twisted staircase, which made it difficult to bring items up and down safely. I ate breakfast upstairs one morning (I only had toast, coffee, and fruit). The staff there did not seem very friendly. There's a beautiful river and trail outside, but I did not find it convenient getting around. There was really not a lot of close dining nightlife without taking a walk. I decided to check out two days early because all night there seemed to be a gurgling and knocking sound, almost like water draining from a wash machine. It was so loud that I could not sleep. I spoke to management about it and they said that had never happened before. I was not offered any sort of refund (even partial) for my remaining two days, so I just considered it a loss.
Nicholas
Stayed 4 nights in Aug 2025
