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Recent guest reviews

Beautiful property with eclectic design. Very fun atmosphere. Some light construction on site, minor noise and dust. But otherwise great hotel! Delicious breakfast and friendly staff!

This property had a warm Mexican charm and the staff was friendly and pleasant. Unfortunately, the property is still undergoing renovations.

outstanding people managing this hotel. more than helpful in everyway. New construction was during daylight hours and they informed us prior to arrival. stayed 11 days and had 3 nearby horrible tenants in a room overhead. One brought an amp and speakers which they played loud. should have been asked to leave the property. tried the get them to turn down but then couldnt hear me. need a manager on site checking things. cleaning staff excellent, breakfast good for the price.

Such a unique and beautiful property. Staff was extremely friendly and helpful. Highly recommend!

IF there is a room available GET IT NOW !!! this was such a Gem, the rooms EXACTLY like the photos,the staff was wonderful, the area is really safe,We were walking distance to everything ! Little artisan chocolate shops, the best street food, an amazing restaurant called "La dolce vita" the views from the balcony are spectacular i promise you won't ever want to go in. Again, i cannot stress enough how wonderful this hotel was.

What a great stay. Best staff of any hotel in recent memory if not ever. They continually went out of their way not only to welcome us but to store luggage, recommend restaurants, and arrange a taxi to the airport. The facility is so unique, with each room so interesting and different. And the rooftop jacuzzi, with views of the city, is really special. Highly recommended!

The location is next to a pedestrian bridge that leads to a nice pedestrian walkway. The walkway is shaded by a tree canopy and follows the river to the Malecon a short distance away. The roof top hot tub, the comfortable room and the reception area are all luxurious. Best of all was the hospitality and kindness of the hotel receptionist. My appreciation for her helpfulness and kindness is beyond words. I had a wonderful time at this hotel! If I go back to Puerto Vallarta, I will definitely stay at this hotel.

Great place nice staff would stay here again! Great food and it’s close to the malecón,and stores restaurants

Stayed here on our last night in PV after nearly a week at an all inclusive resort. We wish we would have stayed here the whole time. Nice, spacious, romantic, incredibly decorated.

If you are looking for personality, service and comfort look no further. The decor and intimacy of this villa turned hotel will leave you feeling detached from reality for your timeless stay. Lucas and Grant go to great lengths to help personalize your stay and accommodate you in any way. The service is impeccable, they took care of reservations for dinner and excursions, made sure we had rides everywhere and even had our breakfast brought to our balcony each morning. Everyone on staff made us feel at home and the bedding is beyond comfortable as well. The honor bar at the pool is a nice touch, being able to help yourself to a drink when you like is certainly convenient. Overall an exceptional experience not soon to be forgotten.

This was a great experience! So unique and with an amazing staff!

My wife and I wanted a unique locals-like experience and we accomplished that. Close to downtown, walked all over town, and got to see more than all the tourist spots. We felt like we really learned the city. The hotel staff was attentive and very helpful and will return on future trips.

From the check in with a cold beer and guacamole and chips to the day we left, we felt nothing but warm and welcome. From the owner to the entire staff, you are made to feel comfortable, as if in your best friends home (with very elegant surroundings). The entire facility is top notch, from the room we stayed in to the pool area, it is nothing but beauty. Each room is unique, as were all of the guests, and this led to a great vacation and stay at Rivera del Rio. Whatever you needed, they were there to help, as much or as little as you liked. Cannot recommend a stay there enough. It is a must do if going to PVR.

My partner and I just returned from 5 nights at the Rivera Del Rio and we were 100% happy with our choice of hotel. After 1 night in the Cortez suite which would have been amazing if it wasn't for the overly musty smell, we moved up to the Alejandra Suite and loved the bright and beautiful room under the thatched roof! The location is within walking distance to almost everything in the Zona Romatica and we loved living amongst the locals in a mansion rich with history and brimming with personality. Miguel was a perfect host who provided us with so many great suggestions and guidance to make our time in PV most enjoyable. Breakfast was delicious each morning and not your typical "free" hotel breakfast. Everything was fresh and made to order from the menu of selections. We will be talking about this trip and this special gem of a hotel for a long time.

The Staff was excellent, and the breakfast was very good, every morning, very nice hotel

Stayed for 5 nights at the Rivera Del Rio. Grant immediately greeted us and another couple that arrived at the same time. Grant is amazing and provided us with margaritas and chips/guacamole upon arrival which definitely helped to make the visit special. He then provided us with an overview of the hotel, area restaurants, and offered to assist with any activities. Since we were new to PV, he provided us with a map an detailed the area attractions. The hotel is very nice with only 7-8 rooms so you always feel special. We had the Alejandro penthouse which has an amazing patio and in the front and views of the pool from the back and lots of privacy. Breakfast every day was amazing with a handful of warm options which was included in the price. All of the staff were very helpful and definitely make you want to go back and visit again. The only challenge with the hotel is that there are a lot of steps/stairs so if you cannot do stairs, this probably is not the place for you. The hotel is in the city so it's close to everything without a car. Will definitely consider staying here again if we visit PV again.

Everything great said in all the other reviews is true. This place is great and can't bet the location.

This hotel was a fantastic find. I will be honest, my hopes were small based solely on the price (very low). It took a while to find it it is about 3-4 blocks from the more main part of old town, and since it is small (7 rooms?) not a lot of people knew where it was. It is right on the river, a 5 minute walk to the beach (less to restaurants). The ambiance is wonderful. Eclectic design, very unique. When we arrived we were given choice of beverage and offered fresh-made guacamole. There is an outdoor bar by the pool which operates on the honor system. The room's décor was extremely cool, and matched what we expected from the lobby. We only stayed one night after a family reunion elsewhere, but I will definitely book this unique boutique hotel again in the future. Oh yeah -- WiFi was excellent throughout, staff was extremely helpful and had great attitudes!

I loved Rivera Del Rio, I was so impressed with my stay! I made my reservation last minute and had no clue what to expect. I stayed in the green room, it was beautifully decorated and everything was so comfortable. Every room that I saw at the hotel was exquisite and unique. The hotel arranged for airport transportation which was wonderful. We were greeted when we arrived with a margarita and the most delicious guacamole and chips! Such a treat after traveling all day. The staff at RDR took care of all of our excursions, day trips, and restaurant reservations for the entire trip!! They also offered a mouthwatering traditional Mexican breakfast. The hotel itself is located along a charming river that runs along the mountainside of the city, it couldn't have been a more perfect area to stay. It was a 10 minute walk to all of the restaurants, clubs, beach, and town. We had such a magnificent stay at the RVR everything from the start to finish was sophisticated and lovely. Thanks for a wonderful vacation!

This hotel was gorgeous, quirky, old hollywood - I LOVED everything about this hotel and wish we had been able to stay longer. The staff were so lovely, breakfast delicious, the balconies everywhere delightful. I could not say enough good things about this place. I really do love all the colour, artistic touches etc. When you travel a lot sometimes places can start feeling the same but this hotel was very unique and will be one that stands out in my mind as a result.

104 Rivera del Rio Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Malecon and Playa de los Muertos
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Bar/lounge

Rivera del Rio Boutique Hotel places you in Romantic Zone, within a leisurely stroll of popular sights such as Malecon and Playa de los Muertos. This 8-room, 4-star inn has a bar/lounge along with conveniences like an outdoor pool and an indoor pool.


Dining

Full breakfast is offered for a fee each morning from 8:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 8 individually decorated rooms feature patios, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and safes.


Property features

Rivera del Rio Boutique Hotel features an indoor pool, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 800 per vehicle one way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this boutique inn include free WiFi in public areas, a spa tub, and a microwave in a common area.

Room options

Scarlet Room

1 Queen Bed | Sleeps 2

The Alejandro Suite

1 King Bed, 1 Twin Bed and 1 Double Sofa Bed | Sleeps 4

Cortez Room

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Candelaria Suite

1 King Bed | Sleeps 2

Guest reviews for Rivera del Rio Boutique Hotel

Everyone (10) Couples (7) Family (1) Friends (1)
5
Everyone

Beautiful property with eclectic design. Very fun atmosphere. Some light construction on site, minor noise and dust. But otherwise great hotel! Delicious breakfast and friendly staff!

By on Jan 10, 2022

Review comment responded on Jan 10, 2022

Dear Seth, Thank you so much for your kind review on your experience with us. It is truly gratifying to read about the satisfaction you had during your stay. We look forward to hosting you again!

3
Friends

This property had a warm Mexican charm and the staff was friendly and pleasant. Unfortunately, the property is still undergoing renovations.

By on Nov 26, 2021

Review comment responded on Nov 26, 2021

Thank you to share your experience! We hope you ca return soon to enjoy the new the rooftop pool with ocean and mountain view!

4
Family

outstanding people managing this hotel. more than helpful in everyway. New construction was during daylight hours and they informed us prior to arrival. stayed 11 days and had 3 nearby horrible tenants in a room overhead. One brought an amp and speakers which they played loud. should have been asked to leave the property. tried the get them to turn down but then couldnt hear me. need a manager on site checking things. cleaning staff excellent, breakfast good for the price.

By on May 15, 2021

Review comment responded on May 15, 2021

Thank you for staying with us. You and your wife were such a pleasure to have here. We hope come back to see us again. Your comments are appreciated. Thank you again.

5
Partner Couples

Such a unique and beautiful property. Staff was extremely friendly and helpful. Highly recommend!

By , from Commiefornia on Nov 21, 2020

Review comment responded on Nov 21, 2020

Dear Eric, Thank you very much for your kind words, We appreciate that you have chosen us, it was a pleasure to received you and to know that you enjoyed your stay. We hope you would consider us again for your next visit to Puerto Vallarta.

5
Partner Couples

IF there is a room available GET IT NOW !!! this was such a Gem, the rooms EXACTLY like the photos,the staff was wonderful, the area is really safe,We were walking distance to everything ! Little artisan chocolate shops, the best street food, an amazing restaurant called "La dolce vita" the views from the balcony are spectacular i promise you won't ever want to go in. Again, i cannot stress enough how wonderful this hotel was.

By , from Virginia on Mar 19, 2020

Review comment responded on Mar 19, 2020

Thank you for share your opinion and experience about Rivera del Rio!!! We hope you can return soon!!!

5
Everyone

What a great stay. Best staff of any hotel in recent memory if not ever. They continually went out of their way not only to welcome us but to store luggage, recommend restaurants, and arrange a taxi to the airport. The facility is so unique, with each room so interesting and different. And the rooftop jacuzzi, with views of the city, is really special. Highly recommended!

By on Jan 5, 2019

Review comment responded on Jan 5, 2019

What a motivation to see reviews like this :) , guests like you make us work this way, thank you so much for being with us, warm hugs from all staff.

5
Everyone

The location is next to a pedestrian bridge that leads to a nice pedestrian walkway. The walkway is shaded by a tree canopy and follows the river to the Malecon a short distance away. The roof top hot tub, the comfortable room and the reception area are all luxurious. Best of all was the hospitality and kindness of the hotel receptionist. My appreciation for her helpfulness and kindness is beyond words. I had a wonderful time at this hotel! If I go back to Puerto Vallarta, I will definitely stay at this hotel.

By on Jul 9, 2018

Review comment responded on Jul 12, 2018

Thank you very much for your comments, we are very pleased that you have spent a nice stay at the hotel, we want you to have the best experience in your travel. Thank you for choosing Rivera del Rio and we look forward to your return to PV!

5
Everyone

Great place nice staff would stay here again! Great food and it’s close to the malecón,and stores restaurants

By on Jun 23, 2018

Review comment responded on Jun 25, 2018

Thank you for letting us know that you spent a good time at Rivera del Rio, the most important thing for us is OUR GUEST and we work hard to make you have a good experience in Puerto Vallarta. Hope to see you again!

5
Everyone

Stayed here on our last night in PV after nearly a week at an all inclusive resort. We wish we would have stayed here the whole time. Nice, spacious, romantic, incredibly decorated.

By , from Utah, USA on Jun 18, 2018

Review comment responded on Jun 20, 2018

Dear Nicole Thank you for this review, we are very glad that you had a good time the last night of your trip, maybe we can see you in the future for a longer stay with us! We will be waiting for you!

5

boutique hotel off the beaten path

Everyone

If you are looking for personality, service and comfort look no further. The decor and intimacy of this villa turned hotel will leave you feeling detached from reality for your timeless stay. Lucas and Grant go to great lengths to help personalize your stay and accommodate you in any way. The service is impeccable, they took care of reservations for dinner and excursions, made sure we had rides everywhere and even had our breakfast brought to our balcony each morning. Everyone on staff made us feel at home and the bedding is beyond comfortable as well. The honor bar at the pool is a nice touch, being able to help yourself to a drink when you like is certainly convenient. Overall an exceptional experience not soon to be forgotten.

By on Mar 23, 2018

Review comment responded on Mar 24, 2018

Thank you so much for taking the time to review us on Expedia. We certainly appreciate your stay with us as well. We are so glad that you felt like we took good care of you. It is great knowing that you had a pleasant stay and that we met all of your expectations. We certainly hope to see you again.

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