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Recent guest reviews

It is not welcoming as other Resort that I’ve been in and the food was not good in the place it’s old and a lot of concessions

Great property. Beautiful grounds. Loved the three bedroom suite; it was perfect for my family. The staff were amazing. The only disappointment was the food in the restaurant at night which was hit or miss. Other than that, very happy.

Bery nice but needs updating

The resort was amazing and we loved our stay. The only thing I would changed was to have 1 addtional restaurant to choose from, 2 was a little limiting for a week long stay. No complaint on the quality of the food however, it was all great and fresh!

Good service and awesome property to njoi with kids

Every staff member I encountered/interacted with were very friendly and helpful. Bell boys, lobby, room service, housekeeping and restaurant staff. My 7 year old son and I enjoyed our trip and our stay at Velas. Looking for to coming back and will be staying at the same resort.. Thank you velas foer making my trio easy and memorable.

This resort was a perfect getaway with our 2 year old. The entire staff was so accommodating of our family, and doing the all inclusive package made the full experience stress free.

a very exclusive hotel with many excellent food options

My wife and I have stayed at many different hotels in Puerta Vallarta over the past 25 years, usually remaining 8-10 days annually. This was our first visit to the Vela Vallarta and we were very impressed with the cleanliness of the entire area and rooms. The beauty of the varied vegetation and palm trees surrounding the pools as well as the meandering huge rock studded streams stocked with beautiful varied Koi fish is a landscape gardeners dream. The entire staff, waiters, room service and reception were most friendly and efficient. We found the food at the restaurants excellent , especially Andrias . We definitely shall return. Daniel Seftel, M.D.

It was such a wonderful experience my family and i enjoy our stay so much and we will definitely be back, Juan valle the waiter was amazing and Katya and Fernanda at the water entertainment activities where amazing we didn’t wanna leave to go back, i definitely recommend it

Great vacation destination in Puerto Vallarta . . .clean, all-suites resort, great beach location with views, delicious food, and super friendly staff. We will definitely go back.

Our stay couldn’t have been any better! The resort was amazing!!

Great family experience. Would definitely go with the all inclusive option. Food was great, and they changed the menus daily. VERY safe environment for the entire family.

can't wait for my 3rd visit. From now on we will only vacation here.

Overall, we had a nice time. It was very affordable and wonderful for families. The pools were nice, but lacking enough shade/umbrellas. The food was average, but with the cost of our vacation, we didn't expect it to be great. We were upgraded to a room with a balcony facing the pools and ocean, which made our room much nicer. The staff was amazing; friendly and helpful. Overall, it was a pleasant stay, but nothing exceptional, other than the hotel staff being so welcoming. We most likely won't return to this hotel, however.

Paseo de la Marina Norte 585 Puerto Vallarta JAL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Marina Vallarta within 2 miles (3 km) of Bay of Banderas, Velas Vallarta Suites Resort All Inclusive is within a few miles (5 km) of other popular sights such as Cruise Ship Terminal. This 209-room, 4.5-star property has 2 outdoor pools along with a private beach and a full-service spa.


Dining

Free full breakfast is offered each morning. Enjoy dining at the property's 2 onsite restaurants: Andrea specializes in international cuisine and serves breakfast, lunch, and dinner; La Ribera offers relaxing ocean views. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Kitchens, free minibar items, and refrigerators are also standard.


Property features

Velas Vallarta Suites Resort All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 20 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a lazy river, a children's pool, and a gym.

Room options

Family Suite, 2 Bedrooms

1 King Bed and 2 Double Beds | Sleeps 5

Deluxe Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Family Suite, 3 Bedrooms

1 King Bed, 1 Queen Bed and 2 Twin Beds | Sleeps 7

Deluxe Studio

1 King Bed | 2 Twin Beds | Sleeps 4

Guest reviews for Velas Vallarta Suites Resort All Inclusive

Everyone (21) Couples (26) Family (31) Other (1) Friends (9)
1
Partner Couples

It is not welcoming as other Resort that I’ve been in and the food was not good in the place it’s old and a lot of concessions

By on Jun 13, 2022

Review comment responded on Jun 15, 2022

Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. As always, we remain at your service,

4
Everyone

By on Jun 9, 2022

4
Family

Great property. Beautiful grounds. Loved the three bedroom suite; it was perfect for my family. The staff were amazing. The only disappointment was the food in the restaurant at night which was hit or miss. Other than that, very happy.

By on Jul 1, 2021

Review comment responded on Jul 4, 2021

Thank you very much for taking a few minutes to evaluate your stay at Velas Vallarta. We are honored to have hosted you, and you can be sure that our goal for your next visit will be to provide you with an excellent five-star experience. Thank you.

4
Partner Couples

Bery nice but needs updating

By on May 17, 2021

Review comment responded on May 17, 2021

Thank you very much for taking a few minutes to evaluate your stay at Velas Vallarta. We are honored to have hosted you, and you can be sure that our goal for your next visit will be to provide you with an excellent five-star experience. Thank you.

5
Everyone

By on Aug 25, 2019

Review comment responded on Oct 24, 2019

It was very kind of you to share with us your recent vacation experience at Velas Vallarta. We are proud to have covered all your expectations, and we look forward to having the pleasure of hosting you again in the near future.

5
Family Family

The resort was amazing and we loved our stay. The only thing I would changed was to have 1 addtional restaurant to choose from, 2 was a little limiting for a week long stay. No complaint on the quality of the food however, it was all great and fresh!

By , from Austin on Jul 31, 2019

Review comment responded on Jul 31, 2019

It was our great pleasure to have you vacation with us during the summer holidays and satisfy all your vacation needs. We are especially glad that you found our culinary program to offer great and fresh delicacies during your stay and to provide you and all our guests more dining options, we have instituted revolving dinner menus so that each evening is a different menu for your palate and your satisfaction. We look forward to catering to your vacation needs at your earliest convenience and relive all the pleasure that you enjoyed on this first occasion. Thank you!

5
Family Family with small children

Good service and awesome property to njoi with kids

By on Jul 12, 2019

Review comment responded on Jul 12, 2019

Thank you very much for reserving with Velas Vallarta through Orbitz. We are truly pleased that you and the children enjoyed yourselves immensely and you can be assured that we will continue our fine work to make you just as satisfied on your next visit. Thank you!

5
Everyone

By on Jul 2, 2019

Review comment responded on Jul 2, 2019

Le agradecemos muchísimo por compartirnos su evaluación de su reciente estadía en Velas Vallarta. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo. Thank you very much for sharing your evaluation of your recent stay at Velas Vallarta. We really appreciate your preference, and we hope to have the pleasure of hosting you again in the near future.

5
Everyone

By on Jun 23, 2019

5
Family with small children Family

Every staff member I encountered/interacted with were very friendly and helpful. Bell boys, lobby, room service, housekeeping and restaurant staff. My 7 year old son and I enjoyed our trip and our stay at Velas. Looking for to coming back and will be staying at the same resort.. Thank you velas foer making my trio easy and memorable.

By , from Los Angeles, us on Apr 28, 2019

Review comment responded on Apr 28, 2019

Thank you, Janne, for taking a few moments to share your satisfaction on your vacation experience at Velas Vallarta. We are proud of our warm hospitality and are glad that your 7-year old and yourself found great value in the overall vacation experience. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

Velas Vallarta Suites Resort All Inclusive

Paseo de la Marina Norte 585, Puerto Vallarta, JAL 48354
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