Deluxe Room
from $306
Velas Vallarta Suites Resort All Inclusive
4.0 out of 5.0
4.4
out of 5
"Very good!"
See all 70 reviews
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Recent guest reviews
can't wait for my 3rd visit. From now on we will only vacation here.
Overall, we had a nice time. It was very affordable and wonderful for families. The pools were nice, but lacking enough shade/umbrellas. The food was average, but with the cost of our vacation, we didn't expect it to be great. We were upgraded to a room with a balcony facing the pools and ocean, which made our room much nicer. The staff was amazing; friendly and helpful. Overall, it was a pleasant stay, but nothing exceptional, other than the hotel staff being so welcoming. We most likely won't return to this hotel, however.
Amazing! Food, pool and ocean experience! Recommend a Deluxe Suite. Beautiful patios.
The hotel service, food, our room, yoga on the beach, pool area, and setting were excellent. The hotel could use better evening entertainment- pretty weak. It is not for the young crowd who like to party. Also, no hot tub. It is more for families and mid-older people. The beaches in Puerto Vallarta are not the best- dark sand and sometimes like gravel. We didn't swim in the ocean cuz it always looked murcky. Walking the beach was fine but walking to the north were the locals- run down shacks and careful of the crocodiles that could easily slip under the so-called fence around their swamp. We did the Outdoor Adventure tour- excellent but would not recommend it if you have certain health conditions. Walked the boardwalk in Malecon of the city- excellent- shopping, art attractions, navel museum, and Lady of Quadalupe church. Also walk the few blocks to the Marina to see huge yachts.
Great experience, the all inclusive aspect just makes for an easy stress free holiday
We will be back! The beach isn't really used. But the pool is great! Wish there were more vegetarian options with the food. But I did except it to be minimal going into Mexico. We're already planning our next trip!
This was my 3rd trip to velas Vallarta. Every time not wanting to leave. The resort is about 25 years old and shows it age but the people who work there make it a great place to be at. Anything you need they will be there to help you get it. The wait staff is truely impressive as they are some of the best I've had the pleasure of dealing with. A perfect place for a nice week long getaway from the pressures of life in America. Highly recommend to couples or families.
Very nice place. Better ocean on the carribiean side of mexico however. Everything was great, especially the spa.
Having booked Velas Vallarta for our honeymoon, I was hoping everything would go smoothly as we were only there for 3.5 days and just wanted a really relaxing time. Upon our arrival, the staff was friendly and offered us some flavor water to cool down. We were taken to our room, where we were very pleased. We had a 2 bd/2bth suite with 2 private balconies and an ocean view - it was so lovely. We really enjoyed the all-inclusive part of the hotel as well, with room service, the delicious offerings at both restaurants, and pool-side service as well. It was truly the perfect honeymoon for us. The only hiccup we had was during the check in, the guest services person advised we had a certain credit towards anything at the spa. Once we were at the spa, the receptionist there said it was only for certain services. It was a little embarrassing for me to want to switch services then, but the service I got (seaweed scrub) was also fantastic.
It was a wonderful place excellent on everything there would go back there again.
My friends and I had an amazing time here! Superb food, drinks and staff!
The staff was very friendly. We were upgraded to a larger suite which was okay but was by the elevator so you heard every conversation like they were in the room. It appears that the all the buildings are possibly the same layout so If you get upgraded to a room that ends in 16 you may want to stay in a different room. One advantage I did not need to set an alarm clock to wake up early. I only ate at one restaurant but it was good. The drinks were very good since they had jack Daniels and Crown. The growns are very beautiful. The beach had nice canopies for shade. I would suggest putting up some type of rule that if someone leaves it for 1hr that others can take it over. It is frustrating to see chairs taken all day and never see anyone using them. But this is a typical problem at resorts. Only negative is the beach. the beach has sand but down at the shoreline there are river stones which for me hurt to walk on. It is my understanding that just past them it is sandy but I would suggest taking water shoes and you should be fine.
A great spot for families--not as ideal for couples without children but very nice, overall.
Went on a solo vacation just to unwind. This hotel was great. The suite was big and comfortable, with a great balcony overlooking the ocean and mountains that connects both to the living room and bedroom. I suggest the all inclusive package. The restaurants served pretty good food and room service was very prompt. Although I went alone, it's a great family vacation. They also cater to children activities.
Just cool. Warm pool, Rooms a little bit old.. but kind OK. Too much junk food like hamburgers and hot dogs.
We have previously stayed at a high-end sister property Casa Velas, so our expectations were set admittedly pretty high. We felt like we have paid a bit extra to get an above average family experience at Velas Vallarta compared to the other all-inclusive resorts that were a better deal at the time. So whereas we had generally a good time and enjoyed our stay, things like no steam room at the gym, super cold water in the kids pool, randomly closed restaurants on an occasional night, deafeningly loud and apparently un-adjustable pop music by the pools were disappointing.
We stayed at this resort for our destination wedding and we could not have picked a better location. The resort is smaller than the ones we have been to in Cancun which was actually quite nice since you are right on the beach or at the pool. Everyone and everything was close by. I have never had better service anywhere before, staff were incredibly accommodating to any requests.
It's a good place to stay with the family, but don't expect too much entertainment if you have very young childres (<3yrs old). The food is up to snuff, and the staff are very friendly and courteous. But, the overall experience is not worth the cost.
We really enjoyed our stay at Velas Vallarta. The accommodations are decent - the A/C was a bit noisy an unpredictable but overall pretty comfortable. We had a 1 bedroom suite for a family of 5. The restaurants ha great meals, few lines and the staff was amazing. Our kids had a blast. The swimming pools are great - the kids had a blast going thru the "tunnels" connecting the pools.
Outstanding service and excellent food. Enjoyed casino night, tennis, and boogie boarding. Close to airport.
Hotel highlights
- Close to Bay of Banderas
- Free full breakfast
- Free WiFi in rooms and public areas
- Free valet parking
Velas Vallarta Suites Resort All Inclusive places you next to International Convention Center and within a 15-minute walk of Marina Vallarta. This 209-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. It's near the airport and also a short walk from El Faro Lighthouse and Marina Golf Club.
Dining
Free full breakfast is included with your stay and awaits you each morning. Enjoy dining at the resort's 2 onsite restaurants: Andrea specializes in international cuisine and serves breakfast, lunch, and dinner; La Ribera offers relaxing ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room.
Rooms
The 209 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Plasma TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and free bottled water are other standard amenities.
Property features
Velas Vallarta Suites Resort All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. There's free valet parking, and an airport shuttle for USD 20 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a lazy river, a children's pool, and a health club.
Guest reviews for Velas Vallarta Suites Resort All Inclusive
2nd time coming
Everyone
can't wait for my 3rd visit. From now on we will only vacation here.
good for families
Everyone
Overall, we had a nice time. It was very affordable and wonderful for families. The pools were nice, but lacking enough shade/umbrellas. The food was average, but with the cost of our vacation, we didn't expect it to be great. We were upgraded to a room with a balcony facing the pools and ocean, which made our room much nicer. The staff was amazing; friendly and helpful. Overall, it was a pleasant stay, but nothing exceptional, other than the hotel staff being so welcoming. We most likely won't return to this hotel, however.
Review comment
Guest Service responded on Apr 19, 2017
Thank you for your recent visit to Velas Vallarta and for sharing us your feedback and observations. We are proud to know that you enjoyed the attention of our helpful and friendly staff and the beautiful view of your room. We offer you our sincerest apologies for the lack of shade/umbrellas that you experimented during your stay. You can be assured that we will correct this situation as soon as possible to avoid future inconveniences to our valuable guests. We send you our best wishes and successful in all your travels and projects.
Everyone
Amazing! Food, pool and ocean experience! Recommend a Deluxe Suite. Beautiful patios.
Review comment
Guest Service responded on Mar 20, 2017
Thank you for selecting Velas Vallarta as the setting for your vacation. We appreciate your kind words. It will be a pleasure to host you on your next travel to the beautiful beaches to Puerto Vallarta and providing you another amazing experience. Best regards.
beautiful pool area and grounds
Everyone
The hotel service, food, our room, yoga on the beach, pool area, and setting were excellent. The hotel could use better evening entertainment- pretty weak. It is not for the young crowd who like to party. Also, no hot tub. It is more for families and mid-older people. The beaches in Puerto Vallarta are not the best- dark sand and sometimes like gravel. We didn't swim in the ocean cuz it always looked murcky. Walking the beach was fine but walking to the north were the locals- run down shacks and careful of the crocodiles that could easily slip under the so-called fence around their swamp. We did the Outdoor Adventure tour- excellent but would not recommend it if you have certain health conditions. Walked the boardwalk in Malecon of the city- excellent- shopping, art attractions, navel museum, and Lady of Quadalupe church. Also walk the few blocks to the Marina to see huge yachts.
Review comment
Guest Service responded on Mar 3, 2017
Ms. Rhonda, thank you for selecting Velas Vallarta as the setting for your vacation and sharing us your observations about your recent stay. As you mentioned, we are a familiar resort, where the couples, kids, and all our guests can find activities and relaxation in the same place, with a privileged location in a residential area located minutes from the airport, Marina and the famous Malecón. The beach that surrounds our property borders in a natural protected area where crocodiles inhabit, which are in constant vigilance, without damaging their natural habitat, without this being a risk factor for visitors. We hope to host you again on your next visit to Puerto Vallarta and provide you a stay that lives up to your expectations. Warm greetings.
hotel
Everyone
Great experience, the all inclusive aspect just makes for an easy stress free holiday
Review comment
Guest Service responded on Feb 14, 2017
Thank you for reserving with us at Velas Vallarta and sharing us your descriptions on your holiday. We will consider your suggestion regarding including more vegetarian options in our menu. We are pleased that you have enjoyed a great experience with our all-inclusive plan, and we hope to have the opportunity to host you again for providing you another memorable stay. Kind regards.
wonderful hotel! great staff!
Everyone
We will be back! The beach isn't really used. But the pool is great! Wish there were more vegetarian options with the food. But I did except it to be minimal going into Mexico. We're already planning our next trip!
Review comment
Guest Service responded on Feb 13, 2017
Ms. Starla, thank you for choosing Velas Vallarta on your recent visit to Puerto Vallarta and sharing us your excellent comment and beautiful photographs about your stay. We will give special attention in offering more variety of vegetarian food in our restaurants. It will be a pleasure to host you in a near future and providing you a wonderful experience.
great value resort
Everyone
This was my 3rd trip to velas Vallarta. Every time not wanting to leave. The resort is about 25 years old and shows it age but the people who work there make it a great place to be at. Anything you need they will be there to help you get it. The wait staff is truely impressive as they are some of the best I've had the pleasure of dealing with. A perfect place for a nice week long getaway from the pressures of life in America. Highly recommend to couples or families.
Review comment
Guest Service responded on Feb 13, 2017
Thank you very much for selecting Velas Vallarta in your recent travel vacation. We appreciate your kind words, which reflect the memorable experience that you enjoyed with us. It will be a pleasure to host you in a near future and providing you another “nice week long getaway”. Kind regards.
Everyone
Very nice place. Better ocean on the carribiean side of mexico however. Everything was great, especially the spa.
Review comment
Guest Service responded on Feb 4, 2017
Thank you for selecting Velas Vallarta in your recent stay to Puerto Vallarta. We look forward to welcoming you soon and providing you another great experience in our "very nice place".
perfect getaway by the ocean
Couples
Having booked Velas Vallarta for our honeymoon, I was hoping everything would go smoothly as we were only there for 3.5 days and just wanted a really relaxing time. Upon our arrival, the staff was friendly and offered us some flavor water to cool down. We were taken to our room, where we were very pleased. We had a 2 bd/2bth suite with 2 private balconies and an ocean view - it was so lovely. We really enjoyed the all-inclusive part of the hotel as well, with room service, the delicious offerings at both restaurants, and pool-side service as well. It was truly the perfect honeymoon for us. The only hiccup we had was during the check in, the guest services person advised we had a certain credit towards anything at the spa. Once we were at the spa, the receptionist there said it was only for certain services. It was a little embarrassing for me to want to switch services then, but the service I got (seaweed scrub) was also fantastic.
Review comment
Guest Service responded on Dec 8, 2016
Thank you for choosing Velas Vallarta to celebrate your honeymoon, it was a pleasure to share with you and your partner an event as important as this. We are proud to offer you a memorable stay in our comfortable and spacious suite and excellent All-Inclusive plan, which as you have seen includes everything you need to enjoy the best gastronomy in our restaurants and unlimited suite service. Regarding the misunderstanding of the spa services that included your credit, we offer an apology and we will put special attention in providing the precise information to avoid confusion and annoyance for our valuable guests. We enjoyed giving you your "perfect getaway by the ocean", and it will be an honor to host you on your next romantic trip to the beautiful beaches of Puerto Vallarta. On behalf of the whole Velas team I send you our best wishes for the upcoming Christmas holidays.
Everyone
It was a wonderful place excellent on everything there would go back there again.
Review comment
Guest Service responded on Nov 22, 2016
Thank you so much for choosing Velas Vallarta on your recent visit at México. We hope to host you again in your next travel to this "wonderful place".
Thank you for visiting Velas Vallarta and for sharing with us your impressions. We appreciate your suggestions about the day passes for guests, you can rest assured that we will consider them for future changes in this respect. It will be a pleasure to host you on your third visit to this beautiful place. Until then, we wish you all the best.