Krystal Vallarta in Puerto Vallarta | Best Rates & Deals on Orbitz

See all properties

Family fun on the beach, with 4 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers

Deluxe Room, Mountain View | Balcony view

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast available
Parking available
24/7 front desk
Bar
Room service
Housekeeping

Explore the area

Avenida Las Garzas, Puerto Vallarta, JAL, 48300

La Isla
‪4 min walk‬
Cruise Ship Terminal
‪10 min walk‬
Malecon
‪4 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪10 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Ocean view
473 sq ft
Sleeps 2
1 King Bed

Standard Room, Garden View

473 sq ft
Sleeps 4
2 Double Beds

Standard Room, Ocean View

Ocean view
473 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Mountain View

Mountain view
430 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Garden View

473 sq ft
Sleeps 2
1 King Bed

Deluxe Room, Mountain View

Mountain view
430 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, Sea View

Sea view
430 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Sea View

Sea view
430 sq ft
Sleeps 2
1 King Bed

Room Standard With Sea View

Sea view
Sleeps 2
1 King Bed

Room Deluxe With Mountain View

Mountain view
Sleeps 2
1 King Bed

Double Room Standard With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Deluxe With Mountain View

Mountain view
Sleeps 4
2 Double Beds

Double Room Standard With Garden View

Sleeps 4
2 Double Beds

Double Room Deluxe With Sea View

Sea view
Sleeps 4
2 Double Beds

Room Standard With Garden View

Sleeps 2
1 King Bed

Room Deluxe With Sea View

Sea view
Sleeps 2
1 King Bed

About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is within a 5-minute walk of sights such as La Isla and Playa de Oro. This 388-room hotel welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

La Isla - 4 min walk - 0.3 miles
Hotel Zone Beach - 6 min walk - 0.4 miles
Cruise Ship Terminal - 10 min walk - 0.6 miles
Malecon - 4 min drive - 2.8 miles
Playa de los Muertos - 16 min drive - 3.6 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Porfirio’s - ‬2 min walk
‪Vaca Argentina - Vallarta - ‬3 min walk
‪Vips - ‬6 min walk
‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 4 outdoor pools, near Cruise Ship Terminal

Krystal Vallarta features 4 outdoor pools, karaoke, and a children's pool. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, free WiFi in public areas, and conference space.

42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
All inclusive
Kids pool
Waterslide

$198 nightly

Jun 4 - Jun 5

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (MXN 50 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 390 to 390 for adults and MXN 200 to 200 for children
A bar/lounge
A beach bar
A restaurant
Snack bar/deli

Things to do

4 outdoor pools
Beach yoga
Children's pool
Free children's club
Gym
Karaoke
Outdoor pool (guest access)
Playground
Shopping
Waterslide

Family friendly

4 outdoor pools
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
3,600 square feet of conference space
Business center

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Banquet hall
Colonial architecture
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with cable channels

Food and drink

Free bottled water
Limited room service

Air conditioning (climate-controlled)
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 390 to 390 for adults, and MXN 200 to 200 for children
Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11:30 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 7:00 PM.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Krystal Hotel

Krystal Hotel Vallarta

Krystal Vallarta

Krystal Hotel Puerto Vallarta

Krystal Puerto Vallarta Hotel Puerto Vallarta

Krystal Resort Puerto Vallarta

Nh Hotel Puerto Vallarta

Nh Hotels Puerto Vallarta

Nh Krystal Puerto Vallarta

Nh Krystal Vallarta

Krystal Vallarta Hotel

Krystal Vallarta Resort

Krystal Resort

Krystal Vallarta Hotel

Krystal Vallarta Puerto Vallarta

Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Krystal Vallarta?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on May 21, 2025 start from $101.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal, La Isla, and Hotel Zone Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Will I be able to park at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day. Accessible parking is also available for guests.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

What amenities will couples enjoy at Krystal Vallarta?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and a restaurant.

Does Krystal Vallarta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta serves buffet breakfast each morning for a surcharge from its restaurant.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Are there connecting rooms at Krystal Vallarta?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Patricia

Traveled with family and small children

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was construction all around.

Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Traveled with group

Mar 18, 2025

Liked: Amenities, property conditions & facilities

Location is good...

Stayed 2 nights in Mar 2025

6/10 Okay

Barbara

Traveled with partner

Feb 10, 2025

Disliked: Amenities, property conditions & facilities

Grounds and room was very nice but didn’t know there was so much construction and the main pool closed. No option for food except the buffet, no snack bar as on the website. Housekeeping was terrible, had to keep asking for coffee, towels, Kleenex. No hand towel except first day.

Stayed 7 nights in Feb 2025

4/10 Poor

Karla

Traveled with family

Feb 10, 2025

Disliked: Amenities

Needs work

Stayed 6 nights in Jan 2025

6/10 Okay

Jacqueline

Feb 9, 2025

Liked: Staff & service

Stayed 5 nights in Jan 2025

6/10 Okay

Anab

Feb 8, 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Feb 2025

10/10 Excellent

Mike

Feb 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

8/10 Good

Paula

Traveled with group

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very good, helpful and pleasant. Quiet overall w some times of very loud music, but might have been next door. Pools nice, main pool very loud music at times. Nice room w ocean overlook. Microwave and refrigerator. Like a nice motel room. I'm not wanting all inclusive and no option to just buy a sandwich as all food was buffet style. Deli around the corner was helpful for my situation. .

Stayed 14 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great.

Stayed 1 night in Feb 2025

2/10 Terrible

VINCENT, San Antonio

Traveled with family

Jan 29, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was not as shown on website. Room much smaller, restaurant food not good. Staff was rude every time I asked for assistance. Front desk could not change dollars to pesos. Elevator problems, hotel did not clean beach front area. All around a terrible place, I want a refund.

4/10 Poor

Dan

Jan 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jan 2025

6/10 Okay

Elza

Jan 27, 2025

some staff not friendly

Stayed 7 nights in Jan 2025

4/10 Poor

Philip David, Ladysmith

Jan 27, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Construction was happening, concrete demission was happening. No gym as advertised The sea was too rough to swim in any distance. No lifeguards. Too many peddlers on the beach. They wake you up if you go to sleep. People leave item on sun lunger and go somewhere else, so if you do not go down early you probably not going to get one.

Stayed 10 nights in Jan 2025

8/10 Good

Martin

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 4 nights in Jan 2025

4/10 Poor

Jennifer

Traveled with family

Jan 25, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

There was construction every day while we were on vacation, not ideal. The beach had bottle caps and trash, we had to be careful where we walked so we wouldn't cut our feet. The pool tiles needed to be repaired and the kids area was run down. There were not enough lounge chairs or umbrellas for all guests. People saved chairs with towels while not on the beach for hours, ridiculous. The chairs need to be replaced they are old and worn out. The bed in the room had springs poking through and needed to be replaced five years ago. The breakfast food was good and staff amazing but the dinners were cold and not very flavorful. The front desk staff did not explain the details of the hotel enough like how to use the towel cards, transportation, or other particulars. The hard sell of the time shares was not appealing and when we declined the staff doing the time shares was unhelpful after that. The Vallarta Adventures staff was good. I also did not appreciate that some of the pool bar staff overcharged me as a guest, that was not right. Also recommending only the locations that staff was getting gratuity from was not appealing. I would not book this hotel again.

Stayed 7 nights in Jan 2025

6/10 Okay

Omar Vladimir Lugo

Traveled with partner

Jan 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Some staff need to have a better attitude, and we got the wrong room to star, and they try to avoid changing us to the right room and when they did they were not happy about.

Stayed 3 nights in Jan 2025

8/10 Good

Terrence

Jan 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis

Your clothes will smell like the ocean. The property is gorgeous.

Stayed 7 nights in Jan 2025

10/10 Excellent

Arkajit

Jan 23, 2025

Stayed 1 night in Jan 2025

2/10 Terrible

Maria de jesus

Jan 21, 2025

Stayed 4 nights in Jan 2025

6/10 Okay

Ammie

Traveled with partner

Jan 18, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The staff was great!! Room cleanliness and surrounding area was not good. Our room had a connecting door and our neighbors were loud. We could hear everything from them. The other side our neighbors would get up 6am smoking on their balcony and waking us up everyday. The smoke would come into our room. I thought it was non smoking? Very inconvenient if your a non smoker.

8/10 Good

Debbie

Jan 18, 2025

Disliked: Cleanliness, property conditions & facilities

Could be better

close to local amenitied, beacch was very good, kid friendly. Majority of staff fantastic. BUT in need or paint and maintenace . Every where is under construction. Only two restaurnts open and only one for breeakfast causing long waits .Lots of misinformation as some staff ill informed. In otjer wards told one thing by one person and the opposite by another. Had abeautiful ocean view but balcony door did not lock and air did not work and neither rectified curing our stay.Italian restaurnt food was inedible , first glass of wine was off and even after our own seasoning couldend't finish eitther meal but were charged full price.

Stayed 1 night in Jan 2025

4/10 Poor

Ronald

Jan 18, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The property is being dismantled. Alot of construction noises and trucks driving down the walkways. The housekeeping didn’t clean our room on two days so we had to go down to the desk and ask that it be done. Very inconvenient. We will not stay there again.

Stayed 6 nights in Jan 2025