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Krystal Vallarta

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Reception
Deluxe Room, Sea View | View from room
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

7.8 out of 10
Good
(27 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)
  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.2 out of 10
Good
(15 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(33 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(22 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • 473 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Resort View

  • 473 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hotel Encino Malecón Centro Puerto Vallarta

Downtown Puerto Vallarta
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.2 out of 10, Good, 1,001 reviews
$84 nightly
The price is $104
Feb 12 - Feb 13
Total with taxes and fees
Hotel Encino Malecón Centro Puerto Vallarta

About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Cruise Ship Terminal. This 388-room hotel welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Puerto Mágico - 7 min walk - 0.4 miles
  • Cruise Ship Terminal - 10 min walk - 0.6 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪La Choperia - ‬4 min walk
  • ‪La Catrina Alta Cocina Mexicana - ‬6 min walk
  • ‪McCarthy’s - ‬7 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta features 3 outdoor pools, karaoke, and a gym. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and ironing boards are also standard.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

On the beach
Krystal Vallarta - All Inclusive
  • Pool
  • All inclusive
  • Waterslide
  • Free WiFi
6.8 out of 10, 866 reviews
$208 nightly
The price is $251
Jan 15 - Jan 16
Total with taxes and fees
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Are there all-inclusive options at Krystal Vallarta?

Krystal Vallarta has all inclusive rates that come with all meals and onsite activities included. Activities include water fitness classes, dance classes, and live performances.

How much does it cost to stay at Krystal Vallarta?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Jan 16, 2026 start from $96.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal and Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Is there parking available at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Krystal Vallarta?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and 3 restaurants.

Does Krystal Vallarta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Are there connecting rooms at Krystal Vallarta?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.9 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 135 out of 1002 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

david

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not suitable for humanity.

If it were not for a struggling wait staff, this place should be prepped for a teardown. One of the two hotel elevators broke down and remained that way for half of my one-week stay. During the day, the majority of the other one was loaded to more than double its maximum allowable capacity. There was no place for people to sit in the expansive lobby area despite having a bar to serve drinks. Noisy and crowded with construction work. The price for food and drinks was exorbitant.
Stayed 7 nights in Oct 2025

10/10 Excellent

Silvestre, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this place
Stayed 3 nights in Oct 2025

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We had what could have been a lovely evening completely soured by the behavior of the head waiter. Instead of doing his actual job, he decided it was appropriate to ask my partner to play chess with him and then told her she “needs to make friends” (with him) if she ever wants to come back and stay for free. That is not charming, it’s inappropriate flirting and unprofessional. When you go to a restaurant, you expect attentive service, not some bizarre attempt at recruiting personal “friends” from the guests. This kind of behavior puts people in an uncomfortable position and crosses boundaries that should never be crossed in hospitality. A head waiter should be creating a welcoming, respectful environment — not turning the dining room into his own playground for awkward advances. Based on this experience, I would strongly caution anyone, especially women, about the way staff conduct themselves here.
View from deluxe room tower ocean view
Stayed 5 nights in Oct 2025

10/10 Excellent

Angelica

Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Seems they do their best to provide a good hotel experience at a very low level facility. It’s not a wanna return to stay place sorry to say. The food/restaurant options are at best cafeteria type dining experience. The staff are attentive and try to help hotel guests as best as they can. Overall, it is not a place I’d return to stay.
Stayed 4 nights in Aug 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were there for the SKIF karate. The buffets were not very diverse and the cost of 430 pesos per person each meal was definitely not worth it
Stayed 4 nights in Aug 2025

10/10 Excellent

Heyvar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay in
Stayed 1 night in Feb 2025

6/10 Okay

b w

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria S

Liked: Amenities
X
Stayed 2 nights in Aug 2025

4/10 Poor

Ramon

Liked: Cleanliness
Disliked: Staff & service
Not ok! They entered my room while I was away after I checked it, in the evening, whith a Do Not Disturbe sign
Stayed 2 nights in Jul 2025

6/10 Okay

Ramon

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Sounded great, but not as planned

Great room, nice area on the 15th floor, but ad said overlooking gardens, no gardens, just construction! Cranes, men running around, overall disarray, some areas not accessible. No benches in lobby or wait areas, all open to heat and mosquitoes
Stayed 1 night in Jul 2025

4/10 Poor

ALEXIS MARLENE

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hi, I stayed here for with my boyfriend for our summer vacation, and we were the ONLY Americans in the whole resort/hotel, It was all local people. Partying went on till 1AM, the rooms was dirty when arriving, the paint from the ceiling was falling apart in the shower, the toilet seat was broken, the bathroom vent was leaking water all over the place, and shower didn’t drain, nor bathroom sink. Just be aware black mold was everywhere, and the resort/hotel is DEFINITELY not what the pictures show online.
Stayed 5 nights in Jul 2025

8/10 Good

Bryce, Pincher Creek

Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Erika C, Santa Paula

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately our experience at Krystal Vallarta was not a good one. We had previously stayed at this hotel in 2019 and had a great experience (booked 4 rooms), so decided to book again. Our family booked a total of 7 rooms this time around and right from the beginning, we started experiencing issues. We got locked out of 4 rooms, keys wouldn’t work, shower and sink in one room overflowed, air conditioner in one room wasn’t working, safe wouldn’t open in another room and we couldn’t access money. Hotel sold part of their property which included a huge part of their biggest pool and we weren’t made aware that construction would be going on everyday, starting early in the morning 8am. When we went to hang out at the pool, we were greeted with a family of 35 that took over entire pool area and was full on having a volleyball match with no consideration for any of us other guests. Balls were flying left and right, hitting and splashing others and the family never once apologized. There was no hotel staff at pools keeping order, so everyone was pretty much doing whatever they wanted. This same family of 35, was gathering in rooms (multiple floors), having parties very late into the night/early morning, making lots of noise. Definitely not the experience we were hoping to have and must say, won’t be staying here ever again .
Stayed 10 nights in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Joel

Traveled with family
Adequate
Stayed 1 night in Jun 2025

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities
I liked the customer service. I hated the downsizing of resort. The elimination of 1 pool , restaurant, bar and other amenities. Very poor communication with public. I felt decieved. Only 1 restaurant in service. The same menu all day. Pitiful. I won't go anymore. I believe this resort is going to be a at best 1 star huge motel. I wish it weren't true.
Stayed 2 nights in Jun 2025

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Sketchy maid service, had to wait till afternoon to have out room serviced.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Stayed 2 nights in Apr 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

10/10 Excellent

helia a de

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo el personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula Dawn, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

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