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Recent guest reviews

It was excellent we would definitely go back

The property, the staff, and the food were all amazing! Will definitely visit again!

Poor Staff, Poor food, indifferent to resolving any of the issues that came up. Cleaning staff tried multiple times to clean our room at 930PM or later. Rooms were very rarely fully cleaned. Pools close at 8, and beach is usually pretty dirty with liter by midday. Will not be going again.

We absolutely loved staying at the resort.

Exceptionally clean. Every part of the hotel. The staff was courteous and attentive. The beach was rocky and the waves were rough. Nonetheless, it is a beautiful beach which we enjoyed from a cabana we rented one day. We stayed on the 5th floor right above the lobby and at night it did get loud. You could hear the band and also the chairs being scooted around. We wore ear plugs. One morning, very early, we were awakened by a yoga instructor speaking very loudly through a microphone for a class being held by the pool. Other than that it was an amazing stay.

Secrets was an excellent place to stay. The staff was very considerate and hospitable. Our room was clean and had a balcony and an amazing view. There are many different restaurants to choose from. There was always some sort of activity to do- paddle boarding, kayaking, fishing, volleyball, water aerobics, etc. It was very easy to get transportation to and from the airport as well. Oscar G. treated us very well and helped us out quite a bit.

My favorite hotel in Puerto Vallarta! Very nice facilities, friendly staff, beautiful property and convenient location.

The food was better that we have had at other resorts 2 complaints - One is that there is NO designated smoking area. One person lights up and we all have to suffer. i have been at another resort were the have area with benches for people to smoke away from the rest of us sitting out at the pool. Second that the music is played to loud in the morning.

Great location with beach access. Friendly staff .

I didn’t receive a king size bed as paid for. The hotel said they didn’t have a room available. They said that I would need to wait until the following day to move to another room. This was a serious inconvenience after a long day of travel.

The staff’s willingness to help was amazing. Gorgeous hotel, clean facilities and excellent food!

This is our second time at a secrets resort! We had an amazing time. The resort is top notch all around!

Loved the rooms. Best we have stayed in by far!!!!

The view of the hotel was excellent, the sunset was beautiful

It’s clear that the focus is on the grounds and not in the rooms. They are dated and haven’t been refurbished in a LONG time. There are newer resorts in Puerto Vallarta, so I would not stay at Secrets again.

David Alfaro Siqueiros N. 164 Puerto Vallarta JAL

Hotel highlights

  • Free full breakfast
  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining

Located in South Hotel Zone, Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive is within a 5-minute walk of sights such as Playa Las Glorias and Hotel Zone Beach. This 271-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 7 restaurants. Located centrally in Puerto Vallarta, it's connected to the convention center and also close to Plaza Caracol and Camarones Beach.


Dining

Start your day off right with a free full breakfast. There are multiple options for onsite dining with 7 restaurants, including Market Cafe, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Bordeaux with its garden views. You can get a quick energy boost at the coffee shop/café.


Rooms

The 271 rooms have an array of amenities, including balconies, iPod docks, and free bottled water. 32-inch LCD TVs come with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Ceiling fans, laptop-compatible safes, and ironing boards are also available.


Property features

Guests of Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. If you drive, take advantage of free valet parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only resort include an outdoor tennis court, free WiFi in public areas, and a conference center.

Room options

Preferred Club Junior Suite Swimout King

1 King Bed | Sleeps 3

Preferred Club Master Suite Swimout Garden View

1 King Bed | Sleeps 2

Junior Suite Ocean View Double

2 Double Beds | Sleeps 3

Preferred Club Junior Suite Ocean View Double

2 Double Beds | Sleeps 3

Guest reviews for Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive

Everyone (49) Couples (39) Family (7) Other (4) Friends (3)
5
Friends

It was excellent we would definitely go back

By on Sep 13, 2021

Review comment responded on Sep 23, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

The property, the staff, and the food were all amazing! Will definitely visit again!

By on Aug 30, 2021

Review comment responded on Sep 23, 2021

Thanks for staying with us. We appreciate your feedback!

1
Partner Couples

Poor Staff, Poor food, indifferent to resolving any of the issues that came up. Cleaning staff tried multiple times to clean our room at 930PM or later. Rooms were very rarely fully cleaned. Pools close at 8, and beach is usually pretty dirty with liter by midday. Will not be going again.

By on Jul 16, 2021

5
Partner Couples

We absolutely loved staying at the resort.

By on Jul 4, 2021

5
Friends

Exceptionally clean. Every part of the hotel. The staff was courteous and attentive. The beach was rocky and the waves were rough. Nonetheless, it is a beautiful beach which we enjoyed from a cabana we rented one day. We stayed on the 5th floor right above the lobby and at night it did get loud. You could hear the band and also the chairs being scooted around. We wore ear plugs. One morning, very early, we were awakened by a yoga instructor speaking very loudly through a microphone for a class being held by the pool. Other than that it was an amazing stay.

By on Jun 21, 2021

Review comment responded on Jun 21, 2021

We aprecciate your recent visit, and feedback we will follow up on your comments in order to improve our service

4
Partner Couples Friends

Secrets was an excellent place to stay. The staff was very considerate and hospitable. Our room was clean and had a balcony and an amazing view. There are many different restaurants to choose from. There was always some sort of activity to do- paddle boarding, kayaking, fishing, volleyball, water aerobics, etc. It was very easy to get transportation to and from the airport as well. Oscar G. treated us very well and helped us out quite a bit.

By , from Indiana on Oct 22, 2020

5
Family Family with small children Partner Couples

My favorite hotel in Puerto Vallarta! Very nice facilities, friendly staff, beautiful property and convenient location.

By , from SF Bay Area, CA on Jul 18, 2020

5
Family

The food was better that we have had at other resorts 2 complaints - One is that there is NO designated smoking area. One person lights up and we all have to suffer. i have been at another resort were the have area with benches for people to smoke away from the rest of us sitting out at the pool. Second that the music is played to loud in the morning.

By on Mar 21, 2020

5
Partner Couples

Great location with beach access. Friendly staff .

By on Mar 17, 2020

4
Family

I didn’t receive a king size bed as paid for. The hotel said they didn’t have a room available. They said that I would need to wait until the following day to move to another room. This was a serious inconvenience after a long day of travel.

By on Oct 13, 2019

Review comment responded on Oct 22, 2019

Thank you for sending your comments directly to our attention. We regret to learn that your experience has not been enjoyable so far, please accept our sincerest apologies for the lack in the service provided. All your comments have been past to the management, to take the necessary measures and this does not happen again to any other guest.

Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive

David Alfaro Siqueiros N. 164, Puerto Vallarta, JAL 48333
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