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Recent guest reviews

Loved every bit of our stay! Staff was amazing! So friendly and helpful. Would definitely recommend!! Also Martin was the sweetest!

The location and service are amazing. Martin was so helpful in whatever we needed. Food is buffet style in general and the only part that was not great for me. It was fine especially for breakfast. They were doing some upgrades to the main dining area so things were a bit strewn out. This was our third stay here and we will be back.

Staff was very friendly and helpful. All inculsive amenities (food & drink) were great. Nice small, quiet and reasonanly priced spa. Beach was small and crowded, but still great. No fault to the property, but major construction along the main road made getting around very difficult.

The food was great and the servers were awesome. Portion sizes were so small that a 2 year old could easily eat it all. Left each meal still hungry and since there is currently no buffet food took longer than expected. The resort is old and run down. The photos online must have been from opening because the place looks NOTHING like the photos. Very disappointed overall.

Customer service is great, food delicious, installation perfec

This resort is nice. The staff was wonderful. Crowded. Small beach area. Too many people "reserving " beach chairs. They need a smoking area. Was tired of trying to enjoy the scenery with a smoker standing right beside you. If you enjoy obnoxious french canadians this place is for you.

Great place great food great view excellent service

The facility was very clean. Staff was constantly cleaning the restrooms even the beach. The beach was a little disappointing no white sand but overall we loved the resort and will probably be back.

Workers were amazing & made us feel welcome. It was all an inclusive resort which was nice because the food quality was great. Could use a little updating but none the less our room was always well cleaned.

Not worth coming here for the 'all inclusive' choice: food is really not good and outside the resort it is cheap and so much better! We asked for a 'late' checkout (2pm instead of noon) but we had to pay an extra 400pesos because we didn't book with Air Transat - this came up more than once when we would ask for anything, we were often told we had booked through Expedia (Orbitz) and so we were told 'no' too often - we are still paying customers but were not given that respect. The rooms are not the cleanest and the beds/linen are very cheap - there is this foam top over the mattress but it smells and is not comfortable at all. There was hair on my bed and pillows that was not mine. The patio door wouldn't open well, it was a struggle each time to open and close the door. The worst is that the rooms are not sound proof at all (there is an open window in the bathroom that you can't close) so you hear everything in the hallway and outside. The pools are nice, especially the adult pool is nice and quiet.

Loved this place and all the staff will definitely come again

Over all I really enjoyed staying there, very friendly staff, great view of the ocean and not far to walk to a lot of different places. The rooms are Very basic and the one thing I did not like was the food! It was really bad to the point we ate out at least 5 times cuz we wanted something good.

Liked nothing,food was terrible, the room was not clean,

Not sure how this place gets any stars. Small beach, was asked 4 times minimum if I wanted drugs, way too crowded.

Nice mid level property. Lots of people and fairly good food. Drinks were good. Rooms and grounds were clean.

I booked an all-inclusive option. The food was horrible. Very low quality. Buffet did Not have too many options. Liquor is cheapest, and everything tastes like bad moonshine with tons of aspartame... ended up buying my own beer in a grocery nearby, good thing it’s only like $0.6 USD The beach is not great either. Tons of boats are always parked nearby, their engines was on almost all the time so I could smell gas all the time. Would not recommend this place.

The property was very pretty and had a nice beach. The staff was amazingly friendly. The food was disappointing as were the

Blvd. Fco. Medina Ascencio Km. 2.5 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 2 outdoor pools
  • Free children's club

Located in Hotel Zone, Las Palmas by the Sea is within 2 miles (3 km) of popular attractions such as Cruise Ship Terminal and Malecon. This 225-room, 3-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and a free children's club.


Dining

Enjoy dining at AIRE DEL MAR, one of 3 onsite restaurants.


Rooms

Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.


Property features

Guests staying at Las Palmas by the Sea enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive resort include a free kid's club, a garden, and a porter/bellhop.

Room options

Garden View Room King Bed

1 King Bed | Sleeps 2

Garden View Room Two Beds

2 Double Beds | Sleeps 4

Standar Room King Bed, Terrace

1 King Bed | Sleeps 2

Ocean View with Balcony King Bed

1 King Bed | Sleeps 2

Guest reviews for Las Palmas by the Sea

Everyone (16) Couples (12) Family (14) Friends (2)
5
Family

Loved every bit of our stay! Staff was amazing! So friendly and helpful. Would definitely recommend!! Also Martin was the sweetest!

By on Nov 18, 2022

Review comment responded on Nov 18, 2022

Thank you for choosing us for your vacation!

1
Everyone

By , from Tampa on Mar 18, 2022

4
Family Partner Couples

The location and service are amazing. Martin was so helpful in whatever we needed. Food is buffet style in general and the only part that was not great for me. It was fine especially for breakfast. They were doing some upgrades to the main dining area so things were a bit strewn out. This was our third stay here and we will be back.

By , from Oregon City on Dec 9, 2021

Review comment responded on Dec 20, 2021

Thank you for your comments. They are very important for us and help us to improve.

4
Partner Couples

Staff was very friendly and helpful. All inculsive amenities (food & drink) were great. Nice small, quiet and reasonanly priced spa. Beach was small and crowded, but still great. No fault to the property, but major construction along the main road made getting around very difficult.

By , from Dallas on Jan 3, 2021

3
Family

The food was great and the servers were awesome. Portion sizes were so small that a 2 year old could easily eat it all. Left each meal still hungry and since there is currently no buffet food took longer than expected. The resort is old and run down. The photos online must have been from opening because the place looks NOTHING like the photos. Very disappointed overall.

By on Jun 24, 2020

Review comment responded on Jul 15, 2020

Thank you for your stay with us and for sharing your experience We were pleased to read you liked the food and the service but were sorry to hear there were some issues with the portions and the Hotel wasn’t that you expected. We made improvements in the Restaurant and we already have buffet service, we hope to have the opportunity to attend in your next stay

5
Friends Family

Customer service is great, food delicious, installation perfec

By , from Chicago on Mar 3, 2020

Review comment responded on Mar 10, 2020

Dear Guest Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

3
Family

This resort is nice. The staff was wonderful. Crowded. Small beach area. Too many people "reserving " beach chairs. They need a smoking area. Was tired of trying to enjoy the scenery with a smoker standing right beside you. If you enjoy obnoxious french canadians this place is for you.

By on Feb 9, 2020

Review comment responded on Feb 18, 2020

First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us. Your comments will be used to check what happened and improve, We offer you our apologies. We work hard for you to see the changes we have had and that your comments served to improve. We invite you to consider giving us the opportunity to be your host hotel in a future to offer you a better experience Regards Social Media

5
Partner Couples

Great place great food great view excellent service

By on Jan 31, 2020

Review comment responded on Feb 28, 2020

Dear Guest Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

5
Partner Couples Friends

The facility was very clean. Staff was constantly cleaning the restrooms even the beach. The beach was a little disappointing no white sand but overall we loved the resort and will probably be back.

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Dear Guest Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service. It is our pleasure to serve you. We hope to have the opportunity to host it again in the future. Sincerely! Social media team Las Palmas by the sea

4
Everyone

By on Jan 20, 2020

Review comment responded on Jan 23, 2020

It is our pleasure to serve you. Sincerely! Social media team Las Palmas by the sea

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